glo fiber Your TV User Guide

glo fiber Your TV

Product Information

Specifications

• Product: Glo Fiber Your TV
• Compatible Devices: Fire TV Stick Remote, Smartphones, Tablets, Smart TVs
• Internet Requirement: Glo Fiber Internet

Product Usage Instructions

Menu Items:
Easily navigate through the menu to access various features such as searching for programs, viewing live TV programs, accessing the TV guide, device settings, recorded programs, user accounts, and more.

Fire TV Stick Remote:
Utilize the remote control functions such as power, navigation ring, rewind, voice search, select, menu, home, fast forward, play/pause, volume control, and mute for seamless operation.

Quick Tips:

• Play Current Show: In the channel guide, press the back button one or two times to return to the current show.
• Find Current Time in Guide: Hold down the back button in the channel guide to return to the current time.
• New or Rerun: Identify new programs in the guide with a blue triangle earmark.

Devices
Your TV isn’t limited to the TV screen; download the Your TV for Minerva 10 app on smartphones, tablets, or smart TVs. Ensure connection to Glo Fiber internet for optimal performance.

Watch TV Everywhere:
Access favorite networks and apps on laptops, iPads, iPhones, or Android devices with WatchTVEverywhere included in Glo Fiber subscriptions. Register at watchtveverywhere.com using your Glo Fiber bill statement.

FAQ

• How do I access the TV guide?
  To access the TV guide, press the Back button on your remote to display the Menu. Use the Navigation ring to select the TV (guide) icon and press Select to view the guide.

• How can I record a program?
  To record a program, navigate to the live TV Guide, find the program you want to record (identified with a circled dot icon), and press Select on the record icon. To stop recording, repeat the steps.

• What should I do if I forget my WatchTVEverywhere credentials?
  If you forget your WatchTVEverywhere credentials, visit watchtveverywhere.com/learnmore for additional information on account recovery.

Menu Items
Quickly get settled in with Glo Fiber’s Your T.V’s menu

Fire TV Stick Remote

Quick Tips

• Play Current Show
  When in the channel guide, click the back button one or two times to return to the current show.

• Find Current Time in Guide
  If you happen to get lost in time in the channel guide, hold down the back button to return to the current time in the guide.

• New or Rerun
  In the Guide, new programs will have blue triangle earmark.

• Devices
  Glo Fiber Your TV isn’t just for the TV screen. Try downloading the Your TV for Minerva 10 app to a smart phone, tablet, or smart TV. Your TV only works when connected to Glo Fiber internet, but check out WatchTVEverywhere (below) for when you’re on the go.

• Watch TV Everywhere
  WatchTVEverywhere is included with a subscription to Glo Fiber View Plus or Glo Fiber View Economy package. Now you can access some of your favorite networks and their apps by using an Internet connection and a laptop, iPad, iPhone or Android.
  To get access to today, register at watchtveverywhere.com.
  When you register, you will need your Glo Fiber bill statement.

To Get Started

• EVEN THOUGH WE ARE NOW GLO FIBER, THIS PROCESS STILL REQUIRES YOU TO SELECT HORIZON AS YOUR PROVIDER.
• Select Horizon Chillicothe Telephone from the list of providers.
• Enter your Glo Fiber account number, located on your bill statement.
• Enter the last name on your bill statement.
• Enter the verification code listed to the right of the text box.
• Fill out your first and last name.
• Provide a password.
• Select a password reset question and provide the reset answer.
• Enter your email address (this will be your username.)
• Click on register and look for an activation link to arrive in your email.
• Log in with your username and password.
• Select the network you want to watch.
• Enjoy!

WatchTVEverywhere Account Information:
User Name:
Password:

NOTE: It is important to keep your WatchTVEverywhere credentials confidential. Use of your credentials by others will result in loss of WatchTVEverywhere privileges. For additional information about WatchTVEverywhere visit: watchtveverywhere.com/learnmore.

Menu is a quick way to access many features of the app.
Press the Back button (1-2 times) on your remote to display the Menu. Use the Navigation ring to move the highlight through the menu to select a feature icon. Then press the circle Select button to choose. These icons include: Search, Home, TV (guide), Recordings, Fullscreen, Settings and User details.
For more details about each feature, see the panel on the back of this guide.

TV Guide allows you to view a list of live, past and future programs.
Access the Guide by pressing the Guide button or Back button on your remote, or select Live TV on the Menu. When the Guide is displayed, you can use your remote to select channels by using the Navigation button on the remote. Press left and right to scroll through the Guide forward and backward in time, or by pressing up and down to scroll to different channels. The fast-foward and rewind buttons on your remote will move you forward and back in the guide by 12 hours.
While the Guide is displayed, highlight the program and press the Select button to view information about the program. Press the Select button again to tune to the program.

Search for a Program by Navigating to the Search option at the top of the Menu and click the Select button. Use the keys to type in your search or press and hold the Voice button on your remote to speak your search. Then, choose Search. Results will populate.

Recording a program can be done in the live TV Guide.
A scheduled program recording will have a circled dot icon next to the name in the Live TV Guide.

Record a Future Program:
Find the program you would like to record in the guide. (Past programs cannot be recorded.) Press the Select button once to see the program detail and again for record options. Navigate to the Record options and Select. The recording menu will appear.
Here, you can record the current episode or the series, if available.

• To record the current episode, select Record Episode. That’s it!
• To record the program series, select Record Series. The series will record, but you can also change these three options: channel to record, record new or all episodes, and choose how many episodes to keep.

Record a Current Program
While watching the program, the recording will start from where you are in the program. To start recording from the beginning, you must Restart. (See Restart instructions at right). To record press the Select button and Navigate to the record icon (circled dot) and click Select. Stop the recording by doing those steps again.

Manage Your Recordings
To watch or change your recordings, go to the Menu and Select Recordings. Navigate to the program (or series) to view and Select.

Lookback allows you to watch past programs, up to 72 hours ago. Not all channels have this offering. In the Live TV Guide, Navigate back in time to find a program. (Gray indicates a program available for replay.) Press the Select button to view details and again to start the program.

Quick Access
Items can be found while you’re watching a program. Simply press the Select button for them to appear. Navigate to the option to use

Recently Viewed Channels will populate as you view different channels. To view these channels while watching a program, press the Select button one time. Boxes will appear at the top of the screen. Navigate up to choose one of the recently viewed channels. Press the Select button to go to that channel.

• Pause/Play the current program by pressing the pause/play button. Or, press the Select button, then Navigate down to the Pause/Play icon and press the Select button.
• Restart the current program by pressing the Select button, then Navigating down and over to the Restart icon, and pressing the Select button. To get back to the current time, do these steps again.
• Fast Forward/Rewind the current program by pressing the fast forward or rewind buttons on your remote. Or, press the Select button, then Navigate down to the Progress Bar. Using the Navigation button, press (or press and hold) the right side to rewind or the left side to fast forward.
• Program Info contains information about the current program and more. This includes easily finding more episodes of the program, details about the program, and similar shows. To access, press the Select button, then Navigate down and over to the Info icon. Press the Select button.
• Quick Tips can be found on the back of this guide.

YourTV Green – YourTV ABR Setup

1. Search and download the “YourTV Green” application on the customer’s device, using streaming device’s application store.
   GOOGLE PLAY STORE
   https://play.google.com/store/apps/details?id=com.minervacni.tv.platform&hl=en&gl=US
   APPLE STORE
   https://apps.apple.com/us/app/yourtv-geen/id1578731823
   AMAZON STORE
   https://www.amazon.com/Minerva-Networks-YourTV- Green/dp/B09BDKHPC7/ref=sr_1_10?keywords=YourTV&qid=1644247383&sr=8-10
   ROKU STORE
   https://channelstore.roku.com/details/ca4ce0e7635112dfdcac194f81806412 /yourtv-green

2. Open the downloaded application.

3. Enter User ID as noted on Service Order (4-Digit Number) – Auto-generated when account is created in Minerva Portal.

4. Enter Password – Please use the customer’s account number.

5. Login to account.

6. Verify the customer’s channel package, DVR, Etc.

References

• wTVE - Cookie Warning
• Roku

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