Angie 2AQSG-82500004 Spark 7 Guest Room Assistant User Guide
- June 5, 2024
- Angie
Table of Contents
Angie 2AQSG-82500004 Spark 7 Guest Room Assistant
WHY ANGIE
Purpose built for hospitality
Solutions for guest privacy, guest ownership and management have been
incorporated into the design since day one.
Cost-effectively increase your team
Angie is always there, providing the correct answer 24×7, freeing employees to focus on high-value, high-touch guest interactions. Voice automation is becoming a guest expectation As voice interfaces proliferate in homes, guests are beginning to expect similar conveniences when they travel.
Privacy
Guests can interact in whatever way they feel most comfortable – voice and touch or touchscreen only – without losing any functionality
Future
proof hardware can grow as needs grow – Enable Guest and Group Promotions and Guest Room Phone via software upgrade, no expensive HW upgrade needed. Single consolidated device Many devices typically found in a guest room in a single, managed device – alarm clock, phone, high-fidelity speakers and more. Simple installation Adding Angie to guest rooms is simple — just plug her in.
GETTING CONNECTED
Setting up your Angie Spark is simple. Follow the steps below to connect Angie
Spark to your network and get started.
Rapidly but lightly tap the logo at the top-center edge of the Spark’s display
seven times to reveal a drop down menu
Tap Settings (password: 8-8-9-8) ‘Wi-Fi’
- If your preferred network is not displayed as an option, your Wi-Fi may be down; contact your network administrators
- If your preferred network is available in the list, tap that network and input your credentials; tap ‘connect’
- If the message beneath your Wi-Fi network reads ‘Connected,’ continue to step 6
- If the message reads ‘Connected, but no internet,’ you may have a network problem at your property; contact your network administrators
- If the message reads ‘Authentication problem,’ your Wi-Fi credentials may not be accurate; confirm your username/password and return to step 3-b
- Tap the Circle button at the bottom of the display
- Tap the Angie icon
STAFF-FACING FUNCTIONS
These functions are tailor-made to assist your staff in their duties to improve efficiency. Guests will not interact with these features.
Clean Room Verification
Housekeeping staff says “Hey Angie, the room is clean.” Angie responds “Room
set to clean and ready to be verified.” Housekeeping staff says “Hey Angie,
the room is verified.” Angie Spark responds “Room is verified and ready for
check- in.”
Report Room Issue
Housekeeping staff says “Hey Angie, the sink is dripping.” Angie Spark
responds “OK. Maintenance has been notified.”
GUEST-FACING FUNCTIONS
These functions are optimized to enhance your guests’ experiences. Use the main navigation menu to find each item and experience what Angie Spark has to offer.
Guest Privacy
Angie Spark allows guests to interact in the way they feel most comfortable.
Visit the Angie Spark settings screen to choose the functionality that works
best for you.
Hotel Information
Access Hotel information by simply asking questions such as “Hey Angie, what
time is the restaurant open?”
Guest Room Phone
Angie Spark can act as both a standard and handsfree phone. When Angie Spark
is connected to a cloud PBX system, use voice to make or receive a call.
High-Fidelity Speaker
Angie Spark includes high-fidelity speakers that can be used to play music and
make hands-free calls. Angie Spark can stream music via YouTube player, just
say “Hey Angie, play some music.”
Alarm Clock
Angie Spark can serve as your alarm clock and wake you to an alarm. Say “Hey
Angie, set the alarm,” “Hey Angie, change the Alarm” or “Hey Angie, cancel the
Alarm.”
Hotel Service Requests
Angie Spark can notify the hotel of specific requests to make your room more
comfortable. Ask Angie Spark for what you need by saying, “Hey Angie, I’d like
more pillows.” or “Hey Angie, I’d like more towels.”
Local Information
Now Angie Spark is even smarter and integrates Google Assistant and Google
Maps to provide upto-date and relevant information. Say ‘Hey Angie, find local
pharmacies’ or ‘Hey Angie, where can I find a steak restaurant?’
Weather Reports
Angie Spark can provide local weather conditions or conditions in other
locales. Just say “Hey Angie, what’s the weather?” or “Hey Angie, what’s the
weather in Paris on Friday?”
Check Flight Status
Angie Spark can check the status of flights. Simply ask Angie Spark for the
status of your flight, for example say “Hey Angie, what is the status of Delta
flight 10?”
Schedule a Ride
Angie Spark can have the front desk call you a cab. Ask Angie “Hey Angie, call
a cab.”
News/Sports updates
- Angie can you keep you updated on the latest NPR headlines or sports updates. Ask Angie “Hey Angie, what’s in the news?” or ask Angie how your favorite team did by saying, “Hey Angie, how did the Warriors do?”
- Angie Spark can check on real time travel information to the airport. Angie Spark can also send a map link to your mobile device if needed. Ask Angie Spark “Hey Angie, how long is it to the airport?”
FCC statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
IC statement
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.