GAINSCHA AUTO ID CO LTD B300 Portable Label Printer Instruction Manual

GAINSCHA AUTO ID CO LTD B300 Portable Label Printer Instruction Manual

FAST INSTALLATION GUIDE

PORTABLE PRINTER

This product is only suitable for safe use in non-tropical climate conditions

1. Power/Settings button
2. Feed/Menu button
3. NFC logo (connected with one touch)
4. USB/power input socket
5. OLED display
6. Paper compartment cover
7. Tearing blade
8. Open button

Accessories:

Type-C data cable
Power adaptor
User Manual

Note:
The transmission interface and appearance of the printer will vary according to the type of model you purchased. The actual transmission interface and appearance shall prevail.
NFC can be connected with one touch. The mobile phone needs to have NFC function. The tearing blade is sharp. Pay attention to safety when using the printer.

Button Functions

Button introduction
On the left is “ Power/Settings button. On the right is” Paper Feed/Menu button.

Startup
Hold down” Power/Settings button for 3 seconds. The printer starts.

Shutdown
When the printer is on, long press the Power/Settings button for 2 seconds to power off the printer.

Settings
When the printer is in the menu mode, press the Power/Settings button to select the Menu sub-option to set parameters.

Menu operation
When the printer is in standby mode, long press the Feed/Menu button for 1 second to enter the menu mode, and then short press the Feed/Menu button to switch the menu

Paper feed
When the printer is in startup mode, short press the Feed/Menu button for 0.5 seconds to feed a piece of mark paper according to the specifications.

Command Switching

Setting the Print Density
Options : 1, 2, 3, 4, 5,6

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Print Density menu.
3. Short press the Power/Setting button, and select 1, 2, 3, 4, 5,6 menu.
4. Long press the Feed/Menu button for 2 seconds to save the settings.

Setting Paper Type

Options: Media: Gap Media: Continue Media: Black mark.

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Paper Type menu.
3. Short press the Power/Settings button, select Gap Paper, Black Label Paper, or Continuous Paper menu.
4. Long press the Feed/Menu button for 2 seconds to save the settings.

Print a Self-Test Page

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Print Self-Test Page: OFF” menu.
3. Short press the Power/Settings button, select Selftest: ON menu. The printer will print the self-test page in 0.5 seconds.

Setting Cover Closing and Paper Feed

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Close Cover and Feed Paper: OFF menu.
3. Short press the Power/Settings button, and select Auto feed:ON menu.
4. Long press the Feed/Menu button for 2 seconds to save the settings, and open the cover to feed the paper. Note: This option is unavailable in continuous feed mode

Language Settings

Options : EN: English EN:Chinese Procedure:

1. Long press the Feed/Menu button for 1 second to set the parameters.
2. Short press the Feed/Menu button to switch to the Language: Chinese menu.
3. Short press the Power/Settings button, and Select EN: English menu.
4. Long press Paper/Menu for 2 seconds to save the settings and open the English interface.

Setting Bluetooth Mode

Options: Mode: Fast Mode: Multi-Conn

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Bluetooth Mode: High Speed menu.
3. Short press the Power/Settings button, and select Mode: Multi-Conn menu.
4. Long press the Feed/Menu button for 2 seconds to save the settings, and start the multi-connection mode.

Viewing Bluetooth Information

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Bluetooth name;
3. Short press the Feed/Menu button to switch to MAC: DCOD300003C2 menu, which is the Bluetooth address code of the printer.
4. Long press the Feed/Menu button for 2 seconds to return to the homepage.

Setting Debug Mode

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Debug Mode: OFF menu.,
3. Short press the Power/Settings button, and select the Hex Mode:ON menu.
4. Long press the Feed/Menu button for 2 seconds to save the settings, and start the debugging mode.

Setting Automatic Shutdown

Options: 10min, 30min, 60min, 90min, and OFF.

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Auto Power Off: 60 Minutes menu.
3. Short press the Power/Settings button, and Select 10min, 30min, 60min, 90min, and OFF. ssaud
4. Long press the Feed/Menu button for 2 seconds to save the settings.

Restore Factory Settings

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Restore Factory Settings: 0 menu.
3. Short press the Power/Settings button, select Factory reset: 1 menu. The printer will automatically shut down in 2 seconds. the settings will take effect after the printer is started.

View Version Information

Procedure:

1. Long press the Feed/Menu button for 1 second to enter the Settings menu.
2. Short press the Feed/Menu button to switch to the Version: Date menu.
3. Short press the Power/Settings button, and select the Version: Time menu to view the version information.

Instructions for restricted use of hazardous substances in electrical and electronic products

1. The name and content of hazardous substances in the product:
   Hazardous substances or elements

   PartName| Aluminum
   (Pb)| Mercury
   (Hg)| Cadmium
   (Cd)| eH xavalent
   chromium
   (Cr6+)| Polybro
   urinated
   biphenyls(PBB)| Polybrominated
   biphenyl
   Ether (PBDE)
   Power supply/
   electrical
   components| x| 0| 0| 0| 0| 0
   Print head| x| 0| 0| 0| 0| 0
   Motherboard| x| 0| 0| 0| 0| 0
   Metal parts| x| 0| 0| 0| 0| 0
   Cables| x| 0| 0| 0| 0| 0
   Packing materials and accessories| 0| 0| 0| 0| 0| 0

This table is compiled in accordance with the regulations of SJ/T11364.
0: indicates that the content of this hazardous substance in all homogeneous materials of this part is below the limit requirement specified in GB/T26572-2011.
X : indicates that the content of the hazardous substance in at least one of the homogeneous materials of the part exceeds the limit requirement of GB/T26572-2011.

2. Signs of restricted use of hazardous substances in electrical and electronic products:
   All electrical and electronic products sold in the People’s Republic of China must 10 be labeled with this mark. The number in the mark represents the environmental protection use period of electrical and electronic products under normal use.
   All electrical and electronic products sold in the People’s Republic of China must be labeled with this mark, which indicates that this product is suitable only under non-tropical climate conditions.
   reserve the right to modify the product in technology, parts, software and hardware. For more information about the product, contact the dealer. Without permission, any chapter of this manual shall not be copied or transmitted in any form or by any means.
   Statement: This product is a grade A product. This product can be used safely only in non-tropical areas. In the living environment, this product may cause radio interference. In this case, users may need to take practical measures against interference.

Icon and Function Switching

• Bluetooth function is supported.

• Printer instruction set; A stands for Auto. The printer instruction set will automatically switch based on the instruction type.

• C stands for CPCL. The printer is using the CPCL instruction set.

• The current paper type is label paper.

• Indicates that the current paper type is black mark paper

• Indicates that the printer is in the standby state

• Indicates that the printer is in hibernation mode.

• Indicates that the printer is printing.

• The last two digits of the Bluetooth address code.

• T stands for TSPL. The printer is using the TSPL instruction set.

• E stands for ESC/POs. The printer is using the ESC/POS command set.

• The current paper type is continuous paper.

• Indicates the current power status of the printer.

• Indicates that the thermal film is Hot error.

• Indicates that the top cover of the printer is not closed.

• Indicates that the printer has run out of paper

Installing the Paper (Media)

Step 1. Press the right button to open the cover of the printer.

Step 2. As shown in the figure, install the paper roll. Adjust the paper hammer to the appropriate position, and press the hammer button. To adjust the position of the jammier, raise the jammier button.

Step 3. Pull out part of the paper roll, and close the printer cover. Make sure that the left and right sides of the cover are closed.

Step 4. Tear off the excess paper in the direction of the tearing blade

• For details about printer operations, see the user manual in the software.
• The actual product shall prevail in terms of model specifications, accessories, parts, and program. The product is subject to change without notice.

Troubleshooting

and print the specifications.Reduces the gap value appropriately.Remove foreign objects between the sensors.
Broken needle| The print head is dirty.The rubber roller is dirty.| Clean the print head.Clean the rubber roller
Wrinkle| The pressure of the thermal film is uneven.WrinkleThe label paper is not installed correctly.The printing density is incorrect.The label paper is not fed correctly| Set the appropriate label printing density.Adjust the label width adjuster.
Blurred printing| The label paper is not installed properly.Dust or adhesive accumulate on the thermal film.The printing density is not set properly.The thermal film is damaged.The battery voltage is low.One side of the paper compartment cover is not fastened.The rubber roller is not installed properly.The maximum printing thickness of 0.15 mm is exceeded.| Reinstall the printing materials.Clean the thermal film with a cloth dipped in alcohol.Clean the rubber rollers with a soft brush.Set an appropriate printing speed and printing density.Print a self-check page to check whether the thermal film is damaged. If yes, return it to the factory and use a new one.Select the label paper that meets the specifications.Check that the thermal film holder is completely closed.
No display on the OLED screen| The battery is not installed| Install the battery.
The battery level is low.| Charge the battery.
OLED screen errors| The “Close the cover” message is displayed.| Close the paper compartment cover properly.
The “Add paper” message is displayed.| Replace the paper roll.
The “Overheated” message is displayed.| When the thermal head cools down, the printer resumes printing automatically.
Printing failure| The paper is not installed properly.| Install the paper roll correctly.
The motherboard is damaged.| Replace the motherboard.
The thermal film is connected incorrectly| Connect the thermal head cable correctly.
The thermal film is damaged.| Replace the thermal film.
The label size setting is incorrect.| Set an appropriate label size.
The maximum print width is exceeded.| Use a roll of paper within the maximum width.
Partial printing failure| The thermal film is connected incorrectly.| Connect the thermal film cable correctly.
One side of the paper compartment cover is not fastened.| Close the paper compartment cover properly.
The thermal film is damaged.| Replace the thermal film.

Warranty

Warranty Scope and Period

1. The warranty is limited to product failures caused by poor materials or manufacturing processes.
2. The warranty period is calculated from the date of purchase by the customer (subject to the purchase invoice). If the customer cannot provide an invoice, it will be calculated from the date the product leaves the factory.
3. Warranty period:
   a. Printer: one year.
   b. The first three months of printing or the printed length of 30,000 meters, whichever comes first is the warranty period.

Warranty service principle

1. Free warranty is provided for products that meet the warranty period and warranty scope.
2. The warranty card must be presented for warranty.
3. For repair services outside the warranty period or scope, our company charges fees according to the standard.
4. If you disassemble or repair products that are certified by Not our company, the warranty will be invalidated.
5. The machine to be repaired must be packaged in its original package or in a package with considerable protection. Damage to the shipping packaging is not covered by the warranty.

Non-warranty clause

1. There is no warranty card, or the content of the warranty card has been altered.
2. The printer is damaged due to failure to maintain the printer in accordance with the manual.
3. The printer is damaged by water or foreign objects.
4. Using poor quality consumables causes damage to the print head.
5. Damage is caused by improper use environment or force majeure.
6. The printer is used for other purposes beyond the scope.
7. The damage is caused by repairs by Not our company technical engineers.
   The final interpretation right of the preceding terms belongs to our company
   

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