Jabra 920-65-508-105 Pro 920 Wireless Headset User Manual Product Information
- June 1, 2024
- Jabra
Table of Contents
- 920-65-508-105 Pro 920 Wireless Headset
- Product Information
- Specifications
- Product Usage Instructions
- 1. Connecting to a Desk Phone
- 2. Configuring the Desk Phone Audio
- 3. Jabra Pro 920 Features
- Q: Can I purchase additional wearing-style attachments for the
- Q: How do I know if the headset is charging?
920-65-508-105 Pro 920 Wireless Headset
Product Information
Specifications
-
Model: Jabra Pro 920
-
Wearing-styles: Headband, Earhook, Neckband (sold
separately) -
Microphone: Noise-cancelling
-
Connectivity: Desk phone
-
Features: Speaker volume control, Mute button, Multi-function
button
Product Usage Instructions
1. Connecting to a Desk Phone
To connect the Jabra Pro 920 to your desk phone:
-
Plug the power adapter into the base and connect it to a power
source. -
Use the telephone cable to connect the base to your desk
phone’s handset port. -
Place the headset on the base to allow it to charge.
2. Configuring the Desk Phone Audio
To configure the audio settings on your desk phone:
-
Set a clear dial tone using the Clear Dial Tone switch on the
base. -
Adjust the microphone volume using the Microphone Volume
controls on the base.
3. Jabra Pro 920 Features
The Jabra Pro 920 includes features such as making, answering,
and ending calls, switching between phone and headset, and
conference call capabilities.
Frequently Asked Questions (FAQ)
Q: Can I purchase additional wearing-style attachments for the
Jabra Pro 920?
A: Yes, you can purchase the neckband attachment separately for
the Jabra Pro 920. All wearing-styles are interchangeable and can
be worn on either ear.
Q: How do I know if the headset is charging?
A: When the headset is placed on the base, a battery indicator
on the base will show the charging status. The LED indicator on the
headset will also illuminate when charging.
Jabra
Pro 920
User manual
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CONTENTS 1. WELCOME……………………………………………………………………………………..4 2. PRODUCT OVERVIEW
…………………………………………………………………5
2.1 PACKAGE CONTENTS …………………………………………………………………………………………………………..5 2.2 HEADSET
OVERVIEW……………………………………………………………………………………………………………6 2.3 HEADSET ATTACHMENTS
………………………………………………………………………………………………….7 2.4 BASE OVERVIEW
…………………………………………………………………………………………………………………….8 2.5 OPTIONAL
ACCESSORIES…………………………………………………………………………………………………..9
3. CONNECTING TO A DESK PHONE…………………………………………. 10
3.1 FOLDABLE BASE STAND…………………………………………………………………………………………………..10 3.2 CONNECT
TO DESK PHONE……………………………………………………………………………………………11 3.3 CONNECT POWER SUPPLY TO
BASE…………………………………………………………………………..13 3.4 DOCK THE HEADSET
………………………………………………………………………………………………………… 13
4. CONFIGURING THE DESK PHONE AUDIO……………………………. 14
4.1 SET A CLEAR DIAL TONE………………………………………………………………………………………………….14 4.2 SET THE
MICROPHONE VOLUME …………………………………………………………………………………14
5. JABRA PRO 920 FEATURES …………………………………………………….. 15
5.1 HEADSET MULTI FUNCTION BUTTON ………………………………………………………………………15 5.2 HEADSET
SPEAKER VOLUME BUTTONS ……………………………………………………………………15 5.3 HEADSET MUTE
BUTTON………………………………………………………………………………………………..15 5.4 HEADSET LED INDICATOR
………………………………………………………………………………………………16 5.5 HEADSET AUDIO INDICATORS
……………………………………………………………………………………..16 5.6 BASE VISUAL INDICATORS
………………………………………………………………………………………………17
6. CALL MANAGEMENT ………………………………………………………………. 18
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS ……………………………..18 6.2
SWITCHING BETWEEN PHONE AND HEADSET ……………………………………………………..18 6.3 CONFERENCE
CALL WITH MULTIPLE HEADSETS ………………………………………………….18
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7. ADVANCED JABRA PRO 920 FEATURES ………………………………. 19
7.1 SAFETONETM AUDIO PROTECTION ………………………………………………………………………………19 7.2 WIRELESS
RANGE………………………………………………………………………………………………………………..19 7.3 POWER
MANAGEMENT……………………………………………………………………………………………………19 7.4 REMOTE CALL CONTROL
………………………………………………………………………………………………..19 7.5 HOW TO CHANGE THE ADVANCED
SETTINGS………………………………………………………20 7.6 HOW TO RESET ADVANCED
SETTINGS……………………………………………………………………..21 7.7 COPY SETTINGS TO MULTIPLE JABRA PRO
920 BASES ……………………………………… 22 7.8 FORCED PAIRING PAIRING A NEW PRIMARY HEADSET
…………………………………..22 7.9 UPDATE FIRMWARE AND HEADSET SETTINGS SERVICE CABLE
………………….22
8. SUPPORT……………………………………………………………………………………. 23
8.1 FAQS AND TROUBLESHOOTING…………………………………………………………………………………..23
9. TECHNICAL SPECIFICATIONS ………………………………………………… 24
9.1 JABRA PRO 920 HEADSET……………………………………………………………………………………………….24 9.2 HEADSET
BATTERY …………………………………………………………………………………………………………….24 9.3 MATERIALS AND
ALLERGIES ………………………………………………………………………………………….25 9.4 JABRA PRO 920 BASE
………………………………………………………………………………………………………..25 9.5 PRODUCT DISPOSAL
……………………………………………………………………………………………………….. 25 9.6 CERTIFICATIONS AND SAFETY
APPROVALS……………………………………………………………26
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1. WELCOME
Congratulations on purchasing your new Jabra PRO 920. We are sure you will
enjoy its wide range of features, and find the headset comfortable to wear and
easy to use. Jabra PRO 920 headset features · Exceptional sound quality. ·
Volume and mute controls. · Intuitive headset multi-function button for easy
call handling. · LED and audio indicators. · Advanced hearing protection with
SafeToneTM. · Noise-cancelling microphone. · Auto sleep mode for energy
conservation. · Headband and earhook wearing-styles (earhook not supplied in
all regions). Jabra PRO 920 base features · Headset recharge docking cradle. ·
Visual call status indicators. · Battery indicators. · Voice-prompted
configuration. · Port for Jabra LINK adapter and GN1000 remote handset lifter.
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2. PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
Headset
Headband attachment
Earhook attachment
(not supplied in all regions)
Base Quick Start Guide
Warning & Declaration booklet
Power adapter Telephone cable
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2.2 HEADSET OVERVIEW
Speaker volume up button Mute button
Speaker volume down button
LED indicator Multi-function button Microphone boom arm
JABRA PRO 920
Speaker
Mount for wearing-style attachments
Recharge contact
Noise-cancelling microphone
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2.3 HEADSET ATTACHMENTS
The Jabra PRO 920 headset can be worn in three different wearing-styles:
headband, ear hook or neckband. The headband and earhook attachments (earhook
not supplied in all regions) are included with the Jabra PRO 920. The neckband
attachment can be purchased separately.
All wearing-styles are interchangeable and can be worn on either the left or
right ear.
Regardless of wearing-style, position the microphone as close to the mouth as
possible for maximum noisecancelling effect.
Attaching the headband
CLICK
Attaching the earhook (earhook not supplied in all regions) CLICK
Attaching the neckband (optional accessory)
CLICK
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2.4 BASE OVERVIEW
Headset cradle
1
Foldable base stand
Battery indicator
Clear Dial Tone switch Handset port Telephone port
Headset recharge contact
Audio link indicator Mute indicator
Microphone volume controls
AUX port Power adapter port
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2.5 OPTIONAL ACCESSORIES
The following Jabra PRO accessories are available separately. Visit jabra.com
for full accessory overview.
Jabra GN1000
Electronic hookswitch adapter (actual product may vary from illustration)
Neckband attachment
Replacement headband attachment
Replacement earhook, with earbuds
Replacement ear cushions
Service cable
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3. CONNECTING TO A DESK PHONE
3.1 FOLDABLE BASE STAND
The Jabra PRO 920 base stand can be folded into three positions: open, closed
and standing position, as illustrated.
CLICK
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3.2 CONNECT TO DESK PHONE
OPTION 1
Desk Phone with Headset Port This type of desk phone has a dedicated headset
port (usually at the back of the phone). These phones typically have a button
on the front panel for switching between handset and headset. 1. Plug the
supplied telephone
cable into the port marked on the base.
2. Connect the telephone cable to the headset port on the desk phone.
OPTION 2
Desk Phone with Jabra Link A Jabra Link adapter enables an incoming call to be
answered or ended by the headset multifunction button. Contact your local
Jabra dealer to purchase a Jabra Link adapter for your specific desk phone. 1.
Connect the Jabra Link
adapter as shown in adapter documentation supplied with the Jabra Link. On
some phones the telephone cable will also need to be connected. 2. Call your
connected desk phone using another phone to enable the Jabra Link adapter.
Wait 10 seconds before answering the phone.
11
dRoecfuemr teonJtaabtiroanLink
JABRA PRO 920
or or
or or
OPTION 3
Desk Phone with GN1000 The GN1000 remote handset lifter manually lifts the
desk phone handset to make or answer a call. For mounting instructions refer
to documentation supplied with the GN1000. 1. On the desk phone,
unplug the handset cable from the phone body. 2. Connect the handset cable to
the port marked on the base. 3. Plug the supplied telephone cable into the
port marked
on the base. 4. Connect the telephone
cable into the handset port on the desk phone. 5. Connect the GN1000 cable
into the port marked on the base.
OPTION 4
Desk Phone without Headset Port This desk phone does not have a dedicated
headset port. 1. On the desk phone,
unplug the handset cable from the phone body. 2. Connect the handset cable to
the port marked on the base. 3. Plug the supplied telephone cable into the
port marked
on the base. 4. Connect the telephone
cable into the handset port on the desk phone.
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3.3 CONNECT POWER SUPPLY TO BASE
1. Plug the power adapter into the port marked on the base. 2. Connect the
power adapter to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset. When docked correctly the headset battery will begin
charging, if needed. Charge for 20 minutes or until the battery indicator on
the base is steady green.
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4. CONFIGURING THE DESK PHONE AUDIO
Due to the large range of desk phone brands/models available, a clear dial
tone must be set before first-time use of the Jabra PRO 920. Setting the clear
dial tone will enable the Jabra PRO 920 to function correctly with your
specific desk phone. Additionally it is also important to set the microphone
volume for optimal sound quality.
4.1 SET A CLEAR DIAL TONE
1. Put on the headset.
2. Press the headset button on the desk phone, or lift the desk phone
handset.
3. Locate the clear dial tone switch on the back of the Jabra PRO 920 base,
as illustrated, and while listening in the headset for a clear dial tone,
rotate the switch from A to G.
4. Determine the best switch position. The dial tone should be strong, clear
and undistorted.
5. When the clear dial tone is set, press the headset button on the desk
phone, or return the desk phone handset to the receiver.
CLICK
4.2 SET THE MICROPHONE VOLUME
1. Put on the headset. 2. Get a dial tone by pressing the headset button
on the desk phone, or by lifting the desk phone handset. 3. Make a test call.
Call a friend or colleague to test your speaking volume. Ensure the listener
does not adjust their own volume. 4. Adjust the microphone volume using the
microphone + / – volume buttons, as illustrated, if your speaking volume is
too loud or too quiet for the listener. 5. When the microphone volume is set,
end the call.
Note: To reset the microphone volume to the factory default setting, make a
call and then press and hold both microphone + / – volume buttons until a tone
is played, and then release the volume buttons.
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5. JABRA PRO 920 FEATURES
5.1 HEADSET MULTI FUNCTION BUTTON
The multi-function button can answer calls and end calls using a combination
of taps, double-taps or presses.
Multi-function button
Function
Tap
Answer incoming call
9
End current call
9
Reject incoming call
Put current call on hold, and accept incoming call (not supported by all phones)
Power on
9
Power off
5.2 HEADSET SPEAKER VOLUME BUTTONS
The speaker volume buttons adjust the headset speaker volume.
Double-tap
Press (hold 1-3 seconds)
9 9
9 (5 secs)
Speaker volume buttons
5.3 HEADSET MUTE BUTTON
The mute button mutes or un-mutes the headset microphone.
Mute button
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5.4 HEADSET LED INDICATOR
The LED indicator indicates call status.
Led indicator
Headset state Connected Not connected Active call Incoming call Power on Power off Pairing
LED sample (click to view)
Headset state Headset docked in base
LED sample (click to view)
Headset docked in charger
Headset docked in unknown base
Settings copying
Settings copied
Settings cannot be copied
Firmware updating
5.5 HEADSET AUDIO INDICATORS
The headset plays a variety of voice announcements and audio tones to indicate
headset status and actions.
Audio tone
Audio Sample (click to listen)
Audio tone
Audio sample (click to listen)
Power on
Microphone muted
Power off
Call ended
Button tap
Battery low
Button double-tap
Conference start
Button press
Maximum speaker volume reached
Minimum speaker volume reached
Conference end Out of range Incoming call accepted
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Voice prompt Setup Audio protection Wireless range Auto sleep mode
Audio Sample (click to listen)
Voice prompt Remote call control Goodbye Factory default
Audio sample (click to listen)
5.6 BASE VISUAL INDICATORS
The Jabra PRO 920 base has three LEDs to indicate battery, call status and
events. Icon Event Battery charging (slow flash) Full battery Low battery Very
low battery (fast flash)
Sleep mode (slow flash) Unknown battery status Microphone muted Active audio
link between headset and base Searching for headset
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6. CALL MANAGEMENT
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS
ENGLISH
Make call
Phone with headset port
Phone with Jabra Link, or GN1000
1. Tap the headset button on the desk phone.
2. Lift headset from docking cradle, or tap the multi-function button.
3. Dial number using desk phone.
1. Lift headset from docking cradle, or tap the multi-function button.
2. Dial number using desk phone.
Answer call
1. Lift headset from docking cradle, or tap the multi-function button.
2. Lift desk phone handset and set aside.
Lift headset from docking cradle, or tap the multi-function button.
End
Tap the headset button on the
Dock the headset, or
call
desk phone.
tap the multi-function button.
Phone without headset port
1. Lift headset from docking cradle, or tap the multi-function button.
2. Lift desk phone handset and set aside .
3. Dial number using desk phone.
1. Lift headset from docking cradle, or tap the multi-function button.
2. Lift desk phone handset and set aside.
1. Dock the headset, or tap the multi-function button.
2. Return desk phone handset to receiver.
6.2 SWITCHING BETWEEN PHONE AND HEADSET
Switch from desk phone to headset 1. Lift headset from docking cradle. 2. Do
not return desk phone handset to receiver, as this will hang up the call.
Switch from headset to desk phone (without Jabra Link or GN1000) 1. Lift desk
phone handset. 2. Dock headset, or tap the multi-function button.
Switch from headset to desk phone (with Jabra Link or GN1000) 1. Lift desk
phone handset. 2. Refer to specific desk phone documentation. In some cases a
button must be pressed on the desk phone,
while in others the switch from handset to desk phone will be automatic.
6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS
The Jabra PRO 920 is able to pair with four headsets in total for
conferencing: one primary and three secondary headsets. Connect secondary
headset 1. While the primary headset is undocked and on a call, dock the
secondary headset with the base hosting the
call. When the headsets are successfully paired, a double-tone will sound in
the primary headset. 2. Tap the multi-function button on the primary headset
to accept the secondary headset. The audio is now
shared between headsets. Ending, or leaving, the conference The primary
headset user can end the conference by hanging up on the call. The call is
ended for all headsets. Guests can leave the conference by tapping the multi-
function on their headset, or by docking the headset with the base. The
conference call is still active for the other headset(s).
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7. ADVANCED JABRA PRO 920 FEATURES
7.1 SAFETONETM AUDIO PROTECTION
SafeToneTM provides effective hearing protection against potential risks, such
as acoustic shock and noise exposure. SafeToneTM consists of two components,
PeakStopTM and IntelliToneTM and can be set using the Jabra PRO 920 headset
(see Section 7.5). PeakStopTM acoustic shock protection PeakStopTM
automatically suppresses sounds over 118dB(A), protecting hearing from
acoustic shock. IntelliToneTM noise exposure protection IntelliToneTM offers
protection against acoustic shock and noise exposure over 85dB(A),
corresponding to up to 8 hours of daily talk.
7.2 WIRELESS RANGE
The Jabra PRO 920 supports a maximum wireless range of up to 120 meters.
Physical obstructions and electromagnetic interference may shorten this range.
The wireless range can be adjusted to prevent interference with other wireless
devices (see Section 7.5). Headset sound quality may deteriorate the further
the headset is from the base, and may improve the closer the headset is to the
base. When the headset is completely out of range, a unique tone will be
played in the headset every few seconds. If the headset is on a call when
moved out of range, the audio will be lost; however the call will remain
active at the base for 120 seconds. To restore audio to the call, move the
headset into range of the base. If the headset remains out of range of the
base for more than an hour, the headset will power down to conserve battery.
7.3 POWER MANAGEMENT
The Jabra PRO 920 provides several built-in power management features for
conserving energy. Auto sleep mode Auto sleep mode can be enabled using the
Jabra PRO 920 base (see Section 7.5). Auto sleep mode is off by default. When
enabled, the Jabra PRO 920 will automatically enter sleep mode after 8 hours
of inactivity, as indicated by the battery indicator slow flashing blue. Sleep
mode will end when docking or undocking the headset. Automatic headset power
off After 60 minutes of no link between headset and base, the headset will
automatically power off. To power the headset on, tap the multi-function
button.
7.4 REMOTE CALL CONTROL
Remote call control (or hookswitch) is the control mechanism used to answer or
end a call on a desk phone. To enable the Jabra PRO 920 headset to answer or
end calls, the desk phone will need to have a Jabra Link or a GN1000
installed. Electronic Hookswitch (EHS) An electronic hookswitch is a feature
on some desk phones that enables calls to be answered or ended by the headset
multi-function button. To use this feature an electronic hookswitch adapter
(e.g. Jabra Link) needs to be connected between the desk phone and the Jabra
PRO 920 base. To purchase a Jabra Link contact your supplier, or visit
www.jabra.com. GN1000 A GN1000 manually lifts the handset from the desk phone
receiver to automatically place or answer a call. To purchase the Jabra GN1000
remote handset lifter contact your supplier, or visit www.jabra.com.
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7.5 HOW TO CHANGE THE ADVANCED SETTINGS
Seven advanced settings can be configured using the base. Voice prompts
indicate the current setting and value. The seven settings are: · Mute
reminder tone. · Ringtone. · Audio protection. · Wireless range. · Auto sleep
mode. · Remote call control. · Wideband audio.
1 Start setup mode
· Put on the headset.
· Simultaneously press and hold both headset volume buttons until the voice
prompt says “Setup” and then release the buttons.
Start setup
SETUP
2 Setup mode
· The headset buttons are used to cycle through the settings and values.
· The base lights
,or voice prompts are used to indicate which setting and value is currently selected.
Settings
Values
Cycle through settings
Cycle through values
Base light
flash x1
Setting
Mute reminder tone
flash x2
Ringtone
flash x4
Audio protection
flash x5
Wireless Range
Base light
Voice Value Prompt
On Off Ringtone 1 (default) Ringtone 2 Ringtone 3 Ringtone 4 Ringtone 5
Peakstop and Intellitone Peakstop (default) Normal range (default) Low range
Very low range
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Cycle through settings
Settings
Base light
Setting
flash x6
Auto sleep mode
flash x7
Remote call control
flash x8
Wideband audio
Cycle through values
Base light
Values
Voice Prompt
Value On
Off (default)
Auto detect
GN1000, RHL or none
Jabra IQ
DHSG
MSH
Siemens Optipoint
Off
On
3 End setup mode
When finished, simultaneously press and hold both headset volume buttons until
the voice prompt says “Goodbye” and then release the buttons.
The base will restart and update the settings, indicated by the white battery
icon on the base.
End setup
7.6 HOW TO RESET ADVANCED SETTINGS
· Put on the headset.
· Simultaneously press and hold the mute button and both headset volume buttons until the voice prompt says “Factory default” and then release the buttons.
Reset settings
The base will restart and reset the settings, indicated by the white battery icon on the base.
GOODBYE
FACTORY DEFAULT
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7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES
Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases.
- Dock the headset in the base. 2. Press and hold the headset mute button
until the headset LED flashes, and then release. When the settings
have successfully copied, the headset LED will turn solid white. 3. Undock the headset and dock in the new base to copy the settings to the new base. The headset LED will
flash 5 times to indicate the settings are being copied, and then will turn solid white when successfully copied to the new base. 4. To copy the settings to multiple bases, repeat step 3. 5. When finished copying settings, redock the headset with the original base (primary base), or press and hold the headset mute button until the headset LED flashes and then release.
7.8 FORCED PAIRING PAIRING A NEW PRIMARY HEADSET
It is possible to force the Jabra PRO 920 to pair with a new headset, even when it is currently paired with another headset. 1. Dock the new headset in the base. 2. Press the multi-function for 1-2 seconds. The headset LED will begin to flash. Forced pairing will take between
10 seconds – 2 minutes. 3. When paired successfully, the battery indicator will turn green (or red if the headset battery is low).
7.9 UPDATE FIRMWARE AND HEADSET SETTINGS SERVICE CABLE
It is possible to update the Jabra PRO 920 firmware and headset settings (via Jabra Direct) by connecting the Jabra PRO 920 to a PC using the service cable (optional accessory). 1. Disconnect the Jabra PRO 920 from power. 2. Connect the Jabra PRO 920 to any available USB port on the PC using the service cable (optional accessory). 3. Connect the Jabra PRO 920 to power, and wait for the headset indicator to turn green. When connected successfully the Jabra 920 base is put into firmware update mode. It is now possible to update firmware and configure headset settings using Jabra Direct. Jabra Direct can be downloaded from www.jabra.com/direct NOTE: To exit firmware update mode, disconnect the service cable and unplug the Jabra PRO 920 from power to reboot.
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8. SUPPORT
8.1 FAQS AND TROUBLESHOOTING
Q How do I pair my headset with the Jabra PRO 920 base? A Dock the headset
with the base to initiate pairing. Pairing will occur automatically, unless
the base is currently
linked with a primary headset (a headset already paired with the base).
Alternatively you can force pair a new primary headset, if there is currently
a primary headset already paired with the base.
Q Can I pair my headset directly with a third-party DECT phone, or base? A No.
The headset can only be paired with a Jabra PRO 920 base.
Q Why doesn’t my headset work with my desk phone? A Check the following:
· Ensure the headset battery is charged. The keypad battery icon will be
blinking green when charging, or solid green when charged.
· Ensure the headset is in range of the base. The range is up to 120 m,
depending on environment. · Ensure the headset and base are paired. To
initiate pairing, dock the headset.
Q Why does nothing happen when I try to use my desk phone? A Ensure the base
is powered on, and check there is a dial tone. Lift the desk phone handset, or
press the
headset button on the desk phone, to get a dial tone. If there is no dial
tone, double-check all cables have been correctly connected.
Q The person I am calling cannot hear me. Why? A The clear dial tone or
microphone volume settings might be incorrectly set. Read Section 3 and 4 of
this
manual.
Q Why am I getting a buzzing sound in my headset? A Assuming the device has
been set up correctly, the desk phone may not be fully immune to the radio
signals
the headset uses. To overcome this problem, move the headset base at least 30
cm away from the desk phone.
Q When I try to make a call on my desk phone, the GN1000 RHL lifts, but the
call is not connected. A Ensure the base is connected to the desk phone
handset port, and not the desk phone headset port. The
GN1000 should not be connected to the headset port.
Q Is it possible to automate calling and answering on my desk phone without
using a handset lifter? A Yes, if the desk phone has an electronic hookswitch
feature. Check your supplier for compatibility with your
phone, and/or consult the support section on www.jabra.com.
Q Why does my desk phone’s electronic hookswitch not work with my headset? A
Please check your specific desk phone documentation for electronic hookswitch
compatibility and
configuration settings. Alternatively visit www.jabra.com.
Q What is the range on the Jabra PRO 920? A Jabra PRO 920 supports a maximum
range of up to 120 m (base to headset). Range varies according to the
environment in which the headset is used.
Q Can I make a conference call using multiple headsets? A Yes, the Jabra PRO
920 is able to pair with four headsets in total: one primary and three
secondary headsets .
Please see section 6.3 of this manual for more information.
Q Can I turn the headset off to save power when I’m away from the base? A Yes.
Press and hold the headset multi-function button on the headset for five
seconds to power the headset
off. To power the headset back on, dock the headset with the base, or tap the
multi-function button.
Q What is the talk time for a Jabra PRO 920 headset? A Up to 8 hours talk
time.
Q My headband/earhook/neckband is broken. How do I purchase another one? A
Contact your local Jabra supplier.
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9. TECHNICAL SPECIFICATIONS
9.1 JABRA PRO 920 HEADSET
Operating environment: 0°C to +40°C; Up to 95% RH non-condensing. Call
control: Multi-function button support for answer call, end call, reject call,
docking operations also answer and end calls. Volume control and microphone
mute: Button controls on headset. Visual indicator: LED indicates call status,
pairing status and other events. Audio indicators: Tones indicate incoming
calls, low battery, volume level, microphone muting and other events. Sound
quality: DSP noise reduction; echo cancellation; tone control; narrowband
audio. Recharge: While docked in the Jabra PRO 920 base. Wireless standard:
(CAT – iq) European DECT and U.S. DECT. DECT range: For European DECT; up to
120 meters from Jabra PRO 920 base to headset. For U.S. DECT; up to 350 feet
from Jabra PRO 920 base to headset. DECT frequencies: US DECT: 1.92 – 1.93
GHz. EU DECT: 1.88 – 1.90 GHz. Wearing-styles: Headband, and earhook (earhook
not supplied in all regions). Neckband is available as an accessory.
Microphone boom arm style: Midi. Speaker(s): Wideband speaker. Microphone:
Noise-cancelling microphone.
9.2 HEADSET BATTERY
Battery type: Lithium Ion-polymer. Battery capacity: 295 mA/h, typical.
Battery talk time: Up to 8 hours. Battery lifetime: Minimum 1000 charge
cycles. Battery standby time: At least 36 hours. Operating temperature range:
-20°C to +60°C. Note: The headset features a temperature-dependant charging
algorithm that prevents the battery from being charged during extreme
temperatures (below 0° and above 45°C).
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Battery charge time: 20% charge in less than 20 minutes. 50% charge in less
than 45 minutes. Full charge in less than 3 hours. Battery shelf life: Headset
battery holds charge for 6 months in the off state, before recharge is
required.
9.3 MATERIALS AND ALLERGIES
The headband attachment is made of stainless steel and does not have a nickel-
coated surface. Nickel release from the headband is 0.02 g/cm2/week, which is
below the 0.50 g/cm2/week limit established by EU Directive 94/27/EF. The
stainless steel alloy was tested for nickel release in accordance with the
European standard EN 1811:1998. Other wearing-style attachments are made of
plastic and contain no known allergens. The ear cushions do not contain vinyl.
The products contain no nickel, chrome or natural rubber that can come into
contact with users’ skin.
9.4 JABRA PRO 920 BASE
The Jabra PRO 920 base meets the following specifications. Dimensions: 118 mm
x 76 mm x 29 mm. Wireless standard: (CAT – iq) European DECT and U.S. DECT.
Operating environment: -0°C to +40°C; Up to 95% RH non-condensing. Recharge
cradle: Fits supplied Jabra PRO 900 series headset. Desk Phone connections:
RJ-9 for handset, RJ-9 for phone body (or headset port), RJ-45 for AUX (for
Jabra Link or GN1000 handset lifter). Clear Dial Tone switch and microphone
volume switch: Electromechanical switches. Clear dial tone switch and
microphone volume level set manually. Electronic hookswitch standards: GN1000,
Jabra IQ, DHSG and MSH, and other Jabra DHSG adapters. Each EHS requires
additional cabling and/or equipment available separately. GN1000 is supported
by default and requires no additional configuration.
9.5 PRODUCT DISPOSAL
Please dispose of the headset according to local regulations and recycle when
possible. Do not dispose as household waste. Do not dispose of the headset in
a fire as the battery may explode. Batteries may also explode if damaged.
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9.6 CERTIFICATIONS AND SAFETY APPROVALS
CE This product is CE marked according to the provisions of the R & TTE
Directive (99/5/EC). Hereby, GN declares that this product is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/ EC. For further information, please consult http://www.jabra.com.
Within the EU, this device is intended for use in Austria, Belgium, Cyprus,
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal,
Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom, and within
EFTA in Iceland, Norway and Switzerland. FCC This device complies with part 15
of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation. Users are not permitted to make changes or modify the
device in any way. Changes or modifications not expressly approved by Jabra
will void the user’s authority to operate the equipment. This equipment has
been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: · Reorient or relocate the receiving antenna. · Increase
the separation between the equipment and receiver. · Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help. The user must place the base 8″ (20 cm) or more from any personnel in
order to comply with FCC RF exposure requirements. Industry Canada Operation
is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including
interference that may cause undesired operation of the device. The term “IC:”
before the certification/registration number only signifies that registration
was performed based on a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment. Patents and design registration pending
international
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© 2015 GN Audio A/S. All rights reserved. Jabra® is a trademark of GN Audio
A/S. All other trademarks included herein are the property of their respective
owners. (Design and specifications subject to change without notice).
Made in China
MODEL: WHB003
Declaration of Conformity can be found on www.jabra.com/CP/UJASB/RdA
ePRcOla9r2a0 tions-of-conformity
27
32-00696 G
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