Virtuix OMNIV002 Omni One In Home VR Treadmill User Manual

June 1, 2024
Virtuix

Virtuix OMNIV002 Omni One In Home VR Treadmill

Virtuix-OMNIV002-Omni-One-In-Home-VR-Treadmill-fig-1

Product Information

Specifications:

  • Product Name : Omni One VR System
  • Compatibility: Works with Omni One mobile app
  • Features: Foot Trackers, Overshoes, Anti-slip Pad, VR Headset

Product Usage Instructions

Preparing to Play

Insert Your Foot Trackers

  1. Place each Foot Tracker in the Omni Overshoes cradle with the arrow pointing to the open padlock symbol.
  2. Rotate the Foot Tracker clockwise until the arrow points to the closed padlock symbol. Ensure it clicks into place.
First Steps

Put on the Overshoes
Ensure that the leather is visible and exposed at the bottom of the overshoe.

Enter Omni One

  1. Hold the headset and step onto the base one foot at a time.
  2. Hold onto the green rubber grip on top of the vest to maintain balance.
  3. Securely fasten the belt, chest strap, and shoulder straps of the vest.
  4. Press the shoulder button on your left shoulder strap to unlock the arm and base.
  5. Flip the anti-slip pad of the overshoes to its low-friction side.

Put on the Headset

  1. Long-press the POWER button for two seconds until the status indicator turns blue.
  2. Adjust the strap dial for a comfortable fit.

Play Mode & Boundary
Select Omni One mode if using inside Omni One or Roomscale mode if outside. Draw a safety boundary when necessary.

FAQ

  • How do I unlock the arm and base of Omni One?
    Press the shoulder button on your left shoulder strap to unlock the arm and base.

  • How do I ensure proper calibration when selecting Omni One mode?
    Stand on the base when selecting Omni One mode to ensure correct calibration in games.

PREPARING TO PLAY

Insert Your Foot Trackers

  1. Place each Foot Tracker in the Omni Overshoes cradle with the arrow pointing to the open padlock symbol.

Virtuix-OMNIV002-Omni-One-In-Home-VR-Treadmill-fig-2

  1. Rotate the Foot Tracker clockwise until the arrow points to the closed padlock symbol. You should hear it click into place.

Virtuix-OMNIV002-Omni-One-In-Home-VR-Treadmill-fig-3

FIRST STEPS

Put on the Overshoes

  • Before entering Omni One, put on the Omni One Overshoes with the Foot Trackers inserted and turned on.
  • The overshoes include an anti-slip mechanism that allows you to step safely onto the Omni One base and to step safely from the Omni One base onto the surrounding floor.
  • To put on the Omni One Overshoes:
    1. Insert your toes into the overshoes first, then pull the rear strap around your heel.
    2. Stretch the top strap over your foot and buckle in.
    3. When entering and exiting Omni One, flip the anti-slip pad down, so that the green anti-slip leather is visible and exposed at the bottom of the overshoe.

Virtuix-OMNIV002-Omni-One-In-Home-VR-Treadmill-fig-4
WARNING
The Omni One base and footwear are slippery. Always flip the anti-slip friction pad to its green anti-slip side before you or any guest users enter or exit the Omni One base. Do not wear the Omni One footwear outside of the Omni One product.

Enter Omni One
Follow these steps when entering Omni One:

  1. Hold the headset in your hand or place it on your head before entering Omni One.
  2. Grasp the green rubber grip on top of the vest to steady your balance, step onto the base one foot at a time, and then turn around.

Virtuix-OMNIV002-Omni-One-In-Home-VR-Treadmill-fig-5

  1. Place your arms through the shoulder straps of the vest, pull the straps over your shoulders, and then tilt your shoulders back to unlock the joints of the arm.


CAUTION
The Omni One base is slippery. Hold onto the hand grip on top of the Omni One vest when getting on and off the Omni One base.

  1. Pull the belt tightly across your waist and fasten the Velcro end.
  2. Fasten the chest strap with the buckle, and then tighten the chest strap.
  3. When you are ready to begin playing, unlock the arm and base by pressing the shoulder button on your left shoulder strap.
  4. Flip the anti-slip pad of the overshoes up, so that the black, low-friction side is visible and exposed at the bottom of the overshoe.

Note: As a safety feature, when you take off the headset, the Omni One arm and base will automatically lock in position. To unlock, press the shoulder button.

Put on the Headset
You’re now ready to put on your headset!

  1. Long-press the POWER button for two seconds until the status indicator turns blue.
  2. Put on the headset and adjust the strap dial to fine-tune the length and position of the strap.

Play Mode & Boundary
Select whether you’ll be using the headset inside Omni One (“Omni One mode”) or outside Omni One (“Roomscale mode”). When not using Omni One, the headset will request that you draw a safety boundary in your room to prevent you from running into walls or other objects.
Note: To use the headset inside Omni One, you must select “Omni One mode” while standing on the base. If you select “Omni One mode” while standing outside Omni One, the center of your play area will not align with the center of Omni One, and your calibration in games will not be correct.

Interpupillary Distance (IPD) adjustment
An accurate IPD improves image quality and eases eyestrain. To set an accurate IPD, tap the “+” or “-” buttons to increase or decrease IPD until the image on the screen becomes clear.

Calibration

  • Before starting a game, you’ll be asked to calibrate Omni One. Calibration ensures that you move in the correct direction in games.
  • To calibrate, press the HOME button for 2 seconds while looking and facing forward.

Note: While calibrating, always look forward and face forward. If your movement direction in games is incorrect, recalibrate Omni One by pressing the HOME button for 2 seconds while looking and facing forward.

Software Update

  • After turning on the headset for the first time and connecting online, you will probably be prompted to perform a mandatory software update. This update might take some time.
  • No shortcuts here, our apologies for the inconvenience!

“First Steps” Tutorial

  • In the final stage of your onboarding process, you’ll use the “First Steps” training exercise to learn how to walk on Omni One. You’ll even explore ancient ruins and roam the streets of Paris!
  • All right, time to put these instructions away! Get onto Omni One and have fun!

DISASSEMBLY

To disassemble Omni One:

  1. Unplug the power cable from the base.
  2. Remove the controllers from the holsters.
  3. Unclip the shoulder button and cable from the vest, and then remove the vest by pulling the release lever and lifting up the vest.
  4. Lower the arm to its lowest setting before removing it. Release the clamp at the base of the arm and lift the arm up (you may need to wiggle the base of the arm to release it).
  5. Rest the arm on the floor and disconnect the cable by turning the knurled fitting counterclockwise and then pulling the cable out.

CAUTION
You must unplug Omni One’s power adaptor before disconnecting the arm cable. If you disconnect the arm cable while Omni One is powered on, you might damage sensitive components and void the warranty.

  1. If you want to remove the step, raise the lid, locate the two pins in the back corners of the main compartment, press them inward, and then pull the step towards you.

Note: The front of the step can be used as a handle to raise the base and wheel it into a new position. Use safe lifting techniques when doing so.

MAINTENANCE

  1. Before each use, remove dust from the Omni One base with the dusting towel.
  2. Once a month, clean the Omni One base with the cleaning pad and EASY-WALK™. Before applying EASY-WALK™, first remove any dust with the dusting towel.

CAUTION
Use EASY-WALK™ sparingly. Apply just 1 spray each time to the center of the base, and then use the cleaning pad to spread a thin film of EASY-WALK™ evenly across the entire surface of the base. Excessive EASY-WALK™ will make your base too slippery.

HEADSET AND CONTROLLER DETAILS

Headset Status Indicator States

  • Blue: Powered on with battery over 20%
  • Yellow: Charging, battery is less than 98%
  • Red: Charging, battery is less than 20%
  • Green: Charging, battery is more than 98%
  • Blue flashing: Headset is shutting down
  • Red flashing: Battery is less than 20%
  • Off: Sleeping or powered off

Overview

  1. Power

    • Power on: Long-press for 2 seconds
    • Power off: Long-press for 5 seconds
    • Hardware reset: Long-press for 10 seconds
    • Sleep or wake up : Short-press
  2. Status Indicator

  3. Face Cushion

  4. Volume

  5. RGB See-Through Camera
    Do not block during use.

  6. Top Strap
    Removable

  7. Strap Dial

  8. Tracking Cameras
    Do not block during use.

  9. USB-C Interface

  10. Left/Right Speaker

  11. Proximity Sensor
    The system wakes up when the headset is put on, sleeps when headset is taken off.

  12. Eye-Tracking Cameras
    Do not block during use.

  13. Face-Tracking Camera
    Do not block during use.

Controller Status Indicator States

  • Blue: Firmware update in progress
  • Blue flashing: Searching for connection
  • Alternate red/blue flashing: Pairing in progress
  • Off: Connected or powered off

Overview

  1. Joystick
  2. Menu
  3. Home
    • Power on: Short-press
    • Power off: Long-press for 6 seconds
    • Return to home screen: Short-press
    • Recenter screen: Press for 1 second
  4. Status Indicator
  5. Grip
  6. Capture
  7. Trigger
  8. Battery Case
    • Open: Slide down the toggle and pop up the battery case.
    • Lock: Push the battery case to lock.
  9. Tracking Ring
    Do not block during use
    Note: Pass the controller wrist strap through the string as shown and lock at the end of the controller

LIMITED WARRANTY

Omni One Limited Warranty Statement
Virtuix Inc. (“Virtuix”) extends the following Limited Warranty, which applies only to non-commercial, in-home, indoor use of a new Omni One virtual reality treadmill (“Treadmill”) and related accessories sold directly by Virtuix (“Products”). Any other use of the Products shall void this Limited Warranty. During the applicable Limited Warranty periods described below, the covered components of the Products will be free of manufacturing defects during normal use. Certain exclusions apply, as further described in this Limited Warranty.

What is covered by this Limited Warranty?
The Limited Warranty applies for the following components of the Products only, for the time periods indicated. The Limited Warranty applies only against manufacturing defects discovered within the applicable Limited Warranty period.

TREADMILL COMPONENTS: 12 MONTHS

  • Virtuix warrants the original Treadmill components other than the plastic base and vest against defects in workmanship for a period of 12 months from the date of original delivery.
  • Inspect the Treadmill regularly for any damage, loose parts or other signs of wear and tear that could cause breakdowns or part failures. If any Treadmill components show signs of wear or damage, stop using the Treadmill immediately and contact Virtuix at help@virtuix.com.

TREADMILL BASE: 3 MONTHS

  • Virtuix warrants the plastic Treadmill base, whether included with the Treadmill or purchased separately, against defects in workmanship for a period of 3 months from the date of original delivery.
  • The plastic Treadmill base is not warranted against normal wear and tear, and it is important that you maintain the base by following Omni One’s maintenance instructions, including but not limited to instructions for regularly cleaning the Treadmill base.
  • Please refer to the Omni One manual on maintaining your base and other components, available on Virtuix’s website.

VEST: 3 MONTHS

  • Virtuix warrants the vest, whether included with the Treadmill or purchased separately, against defects in workmanship for a period of 3 months from the date of original delivery.
  • The vest is not warranted against normal wear and tear, and it is important that you inspect the vest regularly for any damage, loose parts or other signs of wear and tear that could cause breakdowns or part failures.

FOOTWEAR: 3 MONTHS

  • Virtuix warrants the Omni One footwear, whether included with the Treadmill or purchased separately, against defects in workmanship for a period of 3 months from the date of original delivery.
  • Footwear is not warranted against normal wear and tear. Any footwear that shows signs of wear or damaged parts should be removed immediately.

HEAD-MOUNTED DISPLAY AND HAND CONTROLLERS: 12 MONTHS

  • Virtuix warrants that the head-mounted display and hand controllers, whether included with the Treadmill or purchased separately, will, under normal and intended use, function substantially in accordance with their technical specifications and accompanying product documentation for a period of 12 months from the date of original delivery.
  • Sunlight or UV light exposure or other strong light sources can damage the screen of the head-mounted display. The head-mounted display is not warranted against damage resulting from such exposure.
  • The head-mounted display and hand controllers are also not warranted against exposure to liquids, dampness or extreme thermal or environmental conditions, or deterioration of their cosmetic appearance due to normal wear and tear.
  • The following consumable parts of the head-mounted display and hand controllers are not covered by this Limited Warranty: AA batteries, wrist straps, face cushion, headband, earphone hole cap, lens spacer, mounting kit, mounting pad and protective coatings that are reasonably expected to diminish over time.
Exclusions and Limitations

Who is covered by this Limited Warranty?
The original owner of the Product. The Product must remain in the possession of the original purchaser, or, for a gifted Product, the owner of the original user account attached to that Product, and must remain in the country in which the Product was delivered. No warranty service will be provided outside of the country of original delivery of the Product. This Limited Warranty is not transferable.

What is NOT covered by this Limited Warranty?
This Limited Warranty does not apply to:

  • Any other Virtuix products or services not expressly referred to under the heading “What is covered by this Limited Warranty?” above, non-Virtuix products not approved in advance by Virtuix, Products that are, or that Virtuix reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, Products purchased or used or located outside the country of original delivery of the Products, and units missing serial numbers.
  • Software, even if sold with or embedded in the Products (except to the extent required by applicable law), or internet connectivity. Virtuix does not warrant that the operation of the Products will be uninterrupted or error-free.
  • Data loss, including any damages or costs related to data recovery, removal, and installation. Virtuix does not warrant that it will be able to repair or replace the Products under this Limited Warranty without risk to or loss of information or data stored on the Products.
  • Damage or equipment failure due to normal wear and tear, improper or negligent assembly, maintenance, installation, relocation, or repair (other than in each case that is caused by a Virtuix authorized service technician), use of the Products with parts or accessories from third parties, or with parts or accessories not originally intended for or compatible with the Products, or any use contrary to the instructions in the Omni One manual, the technical specifications or other published guidelines relating to the Products.
  • Damage or equipment failure due to outdoor use of the Products, exposure to liquids or sunlight, dampness or extreme thermal or environmental conditions or a rapid change in such conditions, corrosion or oxidation, and damage caused by sunlight or UV light exposure or other strong light sources.
  • Damage or equipment failure due to accident, abuse, improper or abnormal use, neglect, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, introduction of foreign objects, or modifications that are unauthorized or not recommended by Virtuix.
  • Incidental or consequential damages; or economic loss, loss of property or profits, or loss of enjoyment or use. To the extent permitted by applicable law, Virtuix is not responsible or liable for indirect, special, incidental or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts, and Virtuix will not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation.
  • Use of the Products for commercial purposes or for any use other than normal use in a single family or household.
  • Use of the Products outside of the country of original delivery of the Products.
  • Any attempt to move or repair products creates a risk of injury and property damage. Virtuix is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair or attempted repair of Products by anyone other than a Virtuix authorized service technician. All moves or repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Virtuix will have no liability for any injury to persons or property arising from such attempted moves or repairs.

WHAT DO YOU NEED TO DO TO MAKE A CLAIM UNDER THE LIMITED WARRANTY?
To make a claim under this Limited Warranty, you must, upon discovering any nonconformity or defect:

  1. Cease using the Product
  2. Provide the Virtuix support department with:
    • The serial number or order number of your Product (if applicable)
    • A copy of the dated receipt, or other proof of purchase indicating the date purchased
    • A description of the nonconformity or defect
    • Photographs of the nonconformity or defect where they may assist the Virtuix support department to assess the claim

What happens after you submit a claim?

  • If, within the applicable Limited Warranty period, a defect arises in a warranted component of a Product that is covered by this Limited Warranty and you submit a claim to Virtuix under this Limited Warranty, then without excluding, restricting or modifying any other rights to which you may be entitled under applicable laws, Virtuix will, at its option and as its sole obligation, either replace the defective or malfunctioning Product or component of the same or a comparable model, or repair it, or refund to you an amount equal to the remaining useful life of the Product (calculated as follows: the amount you paid for the Product, divided by the number of months of the Limited Warranty period of the Product, multiplied by the number of months remaining on the Limited Warranty period of the Product).
  • Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law. Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Virtuix or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
  • If a successful claim is made for a defect that is covered by this Limited Warranty within the Limited Warranty periods identified above, any shipping costs to return the relevant component to Virtuix or the cost of Virtuix collecting the relevant part(s) will be at Virtuix’s cost.
  • To the extent that the Products or component is capable of retaining user generated data, you should be aware that repairs may result in the loss of that data.
  • Any disputes between you and Virtuix related to this Limited Warranty or the Products will be governed by the then-current dispute resolution procedures in Virtuix’s Terms of Use, available at www.virtuix.com/terms-of-use.

Disclaimer of Warranties, Limitation of Liability

  • The limited warranties provided herein are the exclusive warranties given by Virtuix and supersede any prior, contrary or additional representations, whether oral or written.
  • ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR TITLE AND NON-INFRINGEMENT THAT APPLY TO ANY PRODUCTS DESCRIBED ABOVE ARE LIMITED IN DURATION TO THE PERIODS OF EXPRESS WARRANTIES GIVEN ABOVE FOR THOSE SAME PRODUCTS. VIRTUIX HEREBY DISCLAIMS AND EXCLUDES THOSE WARRANTIES THEREAFTER, EXCEPT TO THE EXTENT PROHIBITED BY LAW. VIRTUIX ALSO HEREBY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY NONCONFORMANCE OR DEFECT IN ANY PRODUCT, INCLUDING BUT NOT LIMITED TO: (A) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF VIRTUIX OR ITS SUPPLIERS (WHETHER ACTIVE, PASSIVE OR IMPUTED); AND (B) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY FOR LOSS OF OR DAMAGE TO ANY EQUIPMENT.
  • This disclaimer and release shall apply even if the express warranty set forth above fails of its essential purpose and regardless of whether damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory.
  • FURTHER, YOU ARE INSTRUCTED AND SHOULD BE AWARE THAT USE OF THE PRODUCTS IS ONLY PURSUANT TO THE PUBLISHED PRODUCT INSTRUCTIONS, THAT THERE ARE RISKS ASSOCIATED WITH THE USE OF THE PRODUCTS, AND YOU SHOULD THEREFORE USE THE PRODUCTS AT YOUR OWN RISK.
  • IN NO EVENT WILL VIRTUIX, ITS SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH THIS LIMITED WARRANTY OR THE PURCHASE, USE, REPAIR OR MAINTENANCE OF EQUIPMENT OR PRODUCTS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL DAMAGES, ECONOMIC LOSS, LOSS OF PROPERTY OR PROFITS, LOSS OF ENJOYMENT OR USE, OR OTHER CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY NATURE WHATSOEVER. VIRTUIX SHALL NOT BE LIABLE FOR ANY DAMAGE OR INJURY INCURRED DURING, OR AS A RESULT OF, ANY REPAIR OR ATTEMPTED REPAIR OF PRODUCTS BY ANYONE OTHER THAN AN AUTHORIZED VIRTUIX TECHNICIAN. THE FOREGOING LIMITATIONS DO NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
  • You agree that the above limitations of liability together with the other provisions in this Limited Warranty that limit liability are essential terms of this Limited Warranty and that Virtuix would not be willing to grant you the rights set forth in this Limited Warranty but for your agreement to the above limitations of liability; you are agreeing to these limitations of liability to induce Virtuix to grant you the rights set forth in this Limited Warranty. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This Limited Warranty provides you with specific legal rights, but you may also have other rights which vary from state to state.

REGULATORY STATEMENTS

FCC Compliance Statement
This device complies with FCC part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference
  2. this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not approved by the manufacturer could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receivers connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20cm between the radiator and your body.

ISED Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that maycause undesired operation of the device.

RF Exposure Statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.

References

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