Dell PowerEdge R360 Integrated Remote Access Controller 9 User Guide

Dell PowerEdge R360 Integrated Remote Access Controller 9

This release includes support for the latest PowerEdge platforms.

• Current Release Version: 7.00.45.00
• Release Type: Minor (MI)

Topics

• Revision History
• Release Summary
• New and enhanced features
• Fixes
• Known issues
• Limitations
• Environmental and system requirements
• Installation and upgrade considerations
• Where to get help

Revision History
N/A

Release Summary
This release includes support for the latest PowerEdge platforms.

• Release date
• December 2023

Priority and recommendations
Recommended: Dell Technologies recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers, and software).

Minimum version
N/A

NOTE: For details about the previous releases, if applicable, or to determine the most recent release for your platform, and for the latest documentation version, see KB article SLN308699 available at https://www.dell.com/support/article/sln308699.

New and enhanced features

Hardware
Support for PowerEdge R360 and PowerEdge T360.

Deprecated features

The following table displays the features that are listed as deprecated, Removed, and To be Removed:

Table 1. Deprecated Feature

Features| iDRAC9 for 14th- Generation PowerEdge Rx4xx/ Cx4xx| iDRAC9 for 15th- Generation PowerEdge Rx5xx/ Cx5xx| iDRAC9 for 16th-Generation PowerEdge Rx6xx/ Cx6xx
---|---|---|---
SM-CLP| Removed| Removed| Removed
VM CLI| Removed| Removed| Removed
vFlash| Deprecated| Removed| Removed
Backup and Restore| Removed| Removed| Removed
 NOTE: Alternatively, use the Server Configuration Profiles (SCP) feature to import or export server configuration settings and firmware updates.
RBAP and Simple Identity profiles| Removed| Removed| Removed
WSMan| Deprecated| Deprecated| Deprecated
DCIM_account profile| Removed| Removed| Removed
Telnet and TLS 1.0| Removed| Removed| Removed
SHA1| Removed| Removed| Removed
Java, ActiveX, and HTML5 plugins for vConsole, media, and RFS access| Removed| Removed| Removed
NOTE: Attaching a virtual external device using a Java client is supported.
SupportAssist direct upload, scheduling, and register| Removed| Removed| Removed
 NOTE: Alternatively, use Secure Connect Gateway or OpenManage Enterprise Services plug-in for automatic case creation.

NOTE: In iDRAC release version 7.00.00.00 and later versions, Dell Tech Support no longer accepts automatic uploads of SupportAssist Collections.

• Deprecated*- No longer being updated or new features added.
• Removed**- Code has been removed, this feature is no longer functional.
• To be Removed***- Expected to be removed from iDRAC code in an upcoming release.

Fix
N/A

Known issues

Miscellaneous
Table 2. Intermittent Issue with SystemCFMSupport attribute

Description| The attribute SystemCFMSupport under ThermalSettings is intermittently displaying as “Not Supported.”
---|---
Workaround| N/A
Systems Affected| PowerEdge T360 and PowerEdge R360.
Tracking number| 278926

Table 3. GPU Power Capping Issue

Description| Occasionally, setting the GPU power capping when the GPU is under workload stress may fail. To confirm whether the enable or disable of power capping is effective, monitor the GPU power consumption value on the “Accelerators” page in the iDRAC GUI.
---|---
Workaround| Retry enabling or disabling the power capping.
Systems Affected| PowerEdge T360 and PowerEdge R360.
Tracking number| 278638

Important notes

Authentication

1. Ensure that you use digest authentication for HTTP/HTTPs share for all iDRAC and LC features, basic authentication is no longer supported and is blocked by iDRAC due to security risks.
2. If an Active Directory user is configured for SSO with RSA token authentication, then the RSA token is bypassed and the user can log in directly.
3. This is because RSA is not applicable for AD-SSO, Active Directory smart cards, and local user smart card logins.

BIOS and UEFI

1. While performing BIOS Recovery operation all iDRAC resets are blocked and if an iDRAC reset to default operation is performed, it causes iDRAC to be set to factory defaults and iDRAC will not reset. The condition is expected and a manual iDRAC reset is recommended.
2. If the BIOS date and time are set incorrectly while resetting iDRAC to default settings, the iDRAC’s IP address may be lost. Reset iDRAC or AC power cycling the server to recover the iDRAC IP.

iDRAC firmware

1. In iDRAC, attaching a folder that is in an NFS share hosted by a Linux-based operating system is not supported.

2. In the Lifecycle (LC) interface, It is recommended to avoid performing any operations on media that is mounted as RFS through iDRAC GUI/RACADM/Redfish.

3. Updating iDRAC firmware to version 6. xx or later changes the static IPv4 or IPv6 DNS settings. Ensure that you reconfigure the network settings after the upgrade is complete.

4. Firmware update using an FTP fails if the HTTP proxy is used without any authentication. Ensure that you change the proxy configuration to allow the CONNECT method to use non-SSL ports. For example, while using a squid proxy, remove the line “http_access deny CONNECT!SSL_ports” that restricts from using the CONNECT method on non-SSL ports.

5. To apply a firmware update that is scheduled and awaiting a host reboot, ensure that you perform a cold reboot instead of a warm reboot.

6. For catalogue updates through downloads.dell.com, adding a catalogue location or name is not required. Adding downloads.dell.com as an HTTPS Address enables iDRAC to find the appropriate catalogue file.

7. If Lifecycle controller logs display a RED057 message during a component update, then run the command system to erase data through the RACADM interface and then retry the operation.

8. While performing a PSU firmware update through the host OS in the 15th or later Generations of PowerEdge servers, ensure that you perform a cold reboot to apply the update.

9. During OS deployment through SCP, if the SCP configuration file includes the attribute “OSD.1#AnswerFileName” then a virtual USB device OEMDRV is attached to the server that contains the file with responses for an unattended OS installation. This device will be available for the duration as specified in the optional attribute “OSD.1#ExposeDuration” in the template and if the attribute is not specified, it remains attached for about 18 hours. After the OS installation is complete, detaching the ISO and the driver pack also unmounts the OEMDRV device.

10. Before updating PSU firmware on PowerEdge C series systems, ensure that all the blades are powered off in the chassis first. If any of the blades are powered on, the PSU firmware update process may fail, and Lifecycle Controller (LC) logs report the failure.

11. Adding an iDRAC system with firmware version 4.4x or later to a group manager of systems with iDRAC versions earlier than 3. xx, 4.0x, 4.1x, 4.2x, or 4.3x is not supported. Ensure that all the systems have the latest iDRAC firmware version 4.4x or any later versions.

12. While performing a firmware update or rollback through the LifeCycle controller(LC) GUI, the component information displayed in the table listing the available updates may be truncated if it exceeds the table column or row width.

13. After an iDRAC reboot, the iDRAC GUI may take some time to initialize causing some information to be unavailable or some options to be disabled.

14. While generating Server Configuration Profile templates using the Clone or Replace option, ensure that the template is updated using a password that complies with the restrictions set on the target iDRAC, or use the ‘Include Password Hash’ option.

15. After updating the iDRAC license to the Data Center license, ensure that you reboot the iDRAC for the Idle server detection feature-related attributes to function.

16. In the LifeCycle Controller GUI, use the mouse to browse files or folders. Browsing files using the keyboard is not supported.

17. iDRAC GUI search output points to a GUI page where the search keywords are missing within the page. These are typically false positives like any other search engine that may be ignored.

18. If a single DUP is used to update firmware for multiple devices, and if any update fails then the firmware for the subsequent cards may display an incorrect version. Update the firmware for all the failed devices again.

19. When node-initiated discovery or Group Manager is enabled, iDRAC uses mDNS to communicate through port 5353. Turn off The group Manager and node-initiated discovery to disable mDNS.

20. After iDRAC is upgraded to version 4. xx or later, you may stop receiving encrypted email alerts from iDRAC, if the external email server does not support encryption. iDRAC firmware version 4. xx or later includes a user-selectable encryption option and the default protocol is StartTLS. To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts. ConnectionEncryption None

21. Windows Server 2012, Windows Server 2008 R2, and Windows 7 do not support TLS 1.2 and TLS 1.1. Install the following update to enable TLS 1.2 and TLS 1.1 as default secure protocols in WinHTTP in Windows: http://
    support.microsoft.com/kb/3140245/EN-US

22. The drivers that LC exposes are present in a read-only drive that is labelled OEMDRV and the drive is active for 18 hours.
    During this period:

    • You cannot update any DUP.
    • LC cannot involve CSIOR.
    • However, if a server AC power cycle or iDRAC reboot is performed, the OEMDRV drive is automatically detached.

23. When you reset or update the iDRAC, you must reboot LC if it is launched already. If you do not reboot, LC may show unexpected behaviour.

24. Firmware rollback is not supported for CPLD, NVDIMM, SAS/SATA drives, and PSU (on modular systems).

25. When CMCs are daisy-chained, only the first CMC (CMC which is connected to the Top of the Rack switch) receives LLDP packets. Other CMCs do not receive LLDP packets. So, the iDRAC network port (dedicated mode) LLDP information is not available in the blades whose corresponding CMC is not the first CMC in the daisy chain. The LLDP information is also not available for every CMC in the daisy chain that is not connected to the TOR switch directly.

26. After updating the iDRAC firmware, LC logs may display Message ID PR36 that “Version change detected for PCIe SSD firmware. Previous version: X.X.X, Current version: X.X.X.” This is due to a change in the naming convention. Ignore the log entry.

27. After downgrading the iDRAC firmware to any previous versions, storage pages and drives may display warnings. To resolve the issue, reset iDRAC using the ‘racreset’ command.

28. The Lifecycle Controller GUI features available on your system depend on the iDRAC license installed.

29. The GUI help pages may display information about features that are not available with the license installed. For the licensed feature list, see the Licensed Feature section in the iDRAC User’s guide available at Dell.com/iDRACmanuals.

30. While performing a firmware update on a system where the operating system is installed with GNOME GUI enabled, the system
    may get into Suspend mode. To avoid the system from going into suspend mode, ensure that you change the power settings
    in the operating system. To change the power settings:

    • Go to Settings, and select Power.
    • For the option, “When the Power Button is pressed” select Power Off. 30. Lifecycle Controller supports ISO images with ISO-9660 format only. Other formats including a combination with ISO-9660 are not recommended.

31. UserDefined delay AC Recovery Power Delay is slow with a lower limit of 60, but some conditions might cause BMC ready to be later than this and hence may not work. So, it is advised that the User-defined delay be set to 80 s or higher. Any values less than this may cause the operation to fail.

32. Install the SEKM license before you update the iDRAC to SEKM-supported version 4.00.00.00 or later. If you install the SEKM license after updating the iDRAC to the supported version, you have to reapply for supported iDRAC firmware.

33. Key sharing between multiple iDRACs is supported and can be configured on the SEKM server. Key sharing can be done if all the ideas are part of the same SEKM group and all keys are assigned to the same group with the right permissions.

34. If system lockdown mode is enabled while a user is logged into LifeCycle Controller GUI, then lockdown mode will not apply to LifeCycle Controller.

35. Product Name for GPU may be displayed as Not Applicable if the product area data is not available on the GPU FRU chip.

Monitoring and alerting

1. when servers with SPDM-enabled components undergo an AC power cycle stress or a host reboot stress (cold or warm boot), the LC logs may show errors related to SPDM export issues. To address this, it is recommended to incorporate appropriate time intervals between consecutive power cycles. The time required for iDRAC readiness may differ based on the server configuration. The objective of these necessary time gaps is to ensure the full functionality of iDRAC and the completion of the Secured Component Verification (SCV) inventory before commencing the next stress cycle.
2. In iDRAC firmware version 6.00.30.00, Crash Video Capture is set to a disabled state by default. To enable it, perform the RACADM set command on the attribute idrac. virtual console.CrashVideoCaptureEnable.
3. While updating a device firmware through the LC interface, Lifecycle logs may display RED032, RED096, and RED008 messages if the size of the image payload exceeds the available space in the firmware partition. To free up space in the partition, perform Systemerase by selecting the Lifecycle Controller Data option in the System category and retrying the update.
4. iDRAC displays an additional fan sensor for each installed dual-rotor fan. System fan slots that are blank or if a single rotor fan is removed from the system, iDRAC displays two sensors.
5. The OS collector application is now bundled with iDRAC Service Module version 4.0.1 and later versions. After the iDRAC firmware is upgraded to version 4.40.40.00 or later versions, the iDRAC inventory will no longer display the OS Collector application separately on the firmware inventory page.
6. Redfish Life Cycle Events (RLCE) do not support event generation for collection resources.
7. For staged operations that require a system reboot, after the system reboot is complete RLCE events for the operation may take up to 20 s depending on the system configuration.
8. A Redfish request to update or post with JSON format payload supports only the first valid JSON in the request. If additional text is passed in the payload, the text gets discarded.
9. While PERC inventory is in progress, Lifecycle controller logging may fail after a warm reboot by RTCEM for HBA, BOSS, or NVME drives.
10. AD/LDAP diagnostic results will display Not Run or Not Applicable for Ping Directory Server Tests. ICMP ping tests are no longer performed while running AD/LDAP diagnostics.
11. While clearing the Job queue using RACADM, WSMAN, or Redfish interface, it is recommended to use JID_CLEARALL instead of JID_CLEARALL_FORCE. Use JID_CLEARALL_FORCE only to recover the iDRAC Lifecycle controller from either a failed state or a job that is stuck in running. It is also recommended that after you use “JID_CLEARALL_FORCE”, an iDRAC reset is needed to ensure iDRAC is back in a good working state. Ensure that all the services are in a ready state before performing an iDRAC reset. To check the status of the services, run the command get remote services status.
12. While performing any method (GET/POST and so on) on an incorrect Dell-specific URI, a proper extended error message specifying that “Resource URI is incorrect” is not provided in the response body.
13. After any iDRAC reset event, including the iDRAC firmware update, the LC Log event time is incorrectly reported for a few events. This condition is momentary, and iDRAC time catches up to the correct time.
14. If you get an error while performing SupportAssist collection through RACADM using HTTPS share, use the following commands to perform the collection:
15. Racadm SupportAssist collect. racadm support assist collect -t Sysin to Racadm SupportAssist exportlastcollection racadm support assist export last collection -1 ‹https> -u ‹username> -p ‹password> Networking and 10
16. During a DPU (Smart NIC) firmware update, the SUP0516 message about the firmware update is logged in Lifecycle (LC) Logs before the system restart log (SYS1000). The actual firmware update is applied at Post while the host system is powering
17. The Firmware version for DPU cards on the IDRAC Overview page (Network Devices section) may vary from the version that is displayed on the Firmware Inventory page. Use the version that is displayed on the Firmware Inventory page.
18. IDRAC may display some unsupported attributes such as PCleOfflineOnlineFQDDList, SerialNumber, PermanentMACAddress, CSP Mode and DPUOSDeployment TaskState for DPUs when GET is performed on the IDRAC attribute registry. These attributes are expected to be removed from the IDRAC code in an upcoming release.
19. IDRAC IPv6 auto-generated addresses change to stable-privacy assigned addressing when iDRAC is upgraded to firmware version 5.10.00.00 (or later) from any previous IDRAC versions.
20. In a SCP import job for enabling NPAR on a network port, if all partitions are not required then ensure that you apply the SCP imports twice. Once to enable the NPAR on the port and the second time to disable the partitions that are not required.
21. For partition-enabled COMMs adapter, a PR6 Lifecycle Log message may be displayed as partition-1 even though the values are configured as other than the first partition.
22. When auto-negotiation is disabled while DRAC is in Shared LOM mode, the speed and duplex values shown in the GUI and RACADM output may not accurately show the actual speed and duplex on the link.
23. In systems with network adapters without internal temperature sensors, for some adapters, the NIC temperature sensors metric value is reported as 0.
24. After IDRAC is upgraded to versions 4x or later for the first time, there may be a change in network settings options including IPv4 and IPv6. Reconfigure the network settings to resolve this.
25. If the network is not configured and you try to perform a network operation in LC. a warning message is displayed. When you go to the network settings page from this message, the left navigation panel on the network settings page may not be displayed.
26. If a network operation fails for a valid address, try configuring the network settings again. If the issue persists, restart the system and retry the operation.
27. Fibre-channel NIC cards with dual or four ports are displayed as single-port cards in LC. However, all ports are updated when a firmware update is performed.
28. If SMBv2 share fails in Lifecycle GUI, ensure that:

  * The Digitally sign communications option is disabled.
  * Permission to access the folder or file is granted.
  * folder/file name does not have a space.
  * Share contains fewer files and folders.

15. While IDRAC is initializing, all communications with DRAC may fail. For any service requests, wait until the initialization of the process is complete.
16. In DRAC, if no link is detected in the selected IDRAC port then the IDRAC IP is displayed as 0.0.0.0.
17. FRU objects or properties for Network adapters that are embedded in the motherboard are not available through any of the DRAC interfaces.
18.  The IDRAC feature “Topology LLDP” is not supported on 1 GbE controller and on selected 10 GbE controllers (Intel X520. @Logic 578xx).

Automation — API and CLI

1. For Redfish OEM actions ExportLCLog and ExportHWinventory, the final job status message is not consistent across all supported network share protocols. When using NFS or CIFS share, the final job status message is ” operation name> was successful” and while using HTTP or HTTPS, the final job status message is “The command was successful”. To view what operation was performed, see the JobType property in the job ID JSON output results.
2. For Telemetry reports, if the Recurrencelnterval is set to a value lower than the metric Sensinginterval a few extra reports may be generated when no data is available at the source. Ensure that Recurrencelnterval is greater than and a multiple of Sensinginterval.
3. During an IDRAC stress test, if the number of user sessions exceeds eight, then DRAC may display unexpected failures for Redfish operations.
4. Values for some properties may not reflect the same across different DRAC interfaces, as there can be a delay in data refresh.
5. If you get a 400 status code while performing Redfish MultipartUpload for firmware updates, wait for five minutes and retry the operation again.
6. When streaming alerts using Remote Syslog or Redfish event listener, not every message ID/message gets streamed. To confirm which message ID/messages can be streamed, see the EEMI guide.
7. While accessing IDRAC GUI and Redfish through the same browser, if the web server times out, then RedfishService may prompt you to enter the login credentials to create a session. Select Cancel to clear the Redfish login prompt and proceed to the IDRAC login page.
8. For Telemetry reports through subscription, if there are more than two subscriptions, it is recommended to update the Metric Report Recurrence interval to above 60 seconds.
9. In Redfish API, all BIOS certificate-related operations are now supported using the new URI: /redfish/v1/Systems/ (ComputerSystemld)/Boot/Certificates.
10. PSU Part Replacement Firmware Update will not initiate if the secondary string of the new firmware is the same as the secondary string of replaced PSU’s existing firmware. The firmware version string format is denoted as xx.yy.zz. where ZZ is the secondary string.
11. You may get an irrelevant response message while performing the operating system method to Insert media with incorrect media for firmware upgrades or OS deployment.
12. While streaming telemetry reports for an older version of Rsyslog servers, the system may intermittently miss a few reported data. Upgrade the Rsyslog server to the latest version.
13. IDRAC RESTful API with Redfish displays an error stating an unacceptable header specified in the request for commands that are run on PowerShell. Ensure that you include a header while using Powershell for any type of Redfish request.
14. Performing the GET method on steps only shows the next scheduled jobs and not the completed jobs.
15. Performing the Redfish Patch method on the Read-Only property for the PowerControl resource returns a 200 status code.
16. Due to a DMTF tool limitation, the URis for some OEM actions that are extensions to the DMTF schemas may not appear in the OpenAPI.YAML file.
17. In the RACADM interface, using XML escape symbols such as alt; agt; or damp; as AssetTag or as a substring in the AssetTag will be configured as regular characters that they represent.

Security

1. IDRAC v5.10.00.00 adds an enhanced security check for accessing DRAC using a hostname. To access IDRAC using a hostname, ensure that you configure the hostname through the attribute idrac.

2. Setting Custom Cypher String with LS version 1.3 is not supported.

3. Accessing DRAC through OpenManage Enterprise Modular SSO may fail if DRAC is configured with a short FQDN. Ensure that you configure IDRAC with full FQDN that includes a Hostname with a Domain name.

4. The drivers that LC exposes are present in a read-only drive that is labelled OEMDRV and the drive is active for 18 hours.
   During this period:

   • You cannot update any DUP.
   • LC cannot involve CSIOR.
   • However, if a server AC power cycle or DRAC reboot is performed, the OEMDRV drive is automatically detached.

5. CPLD firmware update has no impact on Trusted Platform Module enablement.

6. Ensure that the SSH client is updated to the latest version. The following SSH configurations are no longer available on DRAC:

7. KEX algorithms:

   • Diffie-hellman-group14-sha1

8.  MAC:

   • umac-64|
   • umac-64-etm@openssh.com

9. In the software inventory, the hash value for DRAC firmware is displayed as NA instead of a hash.

10. Install the SEKM license before you update the DRAC to SEKM-supported version 4.00.00.00 or later. If you install the SEKM license after updating the DRAC to SEKM supported version, you have to reapply to SEKM supported IDRAC firmware.

11. If you are configuring a Gemalto-based KeySecure SEKM Server with IDRAC, and to get the redundancy feature functional. copy the certificates manually from the primary Gemalto KeySecure cluster to the secondary Gemalto SEKM KeySecure cluster. The redundancy feature works after the DRAC is set up for SSL certificate-based authentication.

12. When FCP is enabled. The ‘Default Password Warning’ setting is disabled after the default user password is changed.

13. For enhanced security, keyboard-interactive authentication is enabled on the IDRAC SSH Server. SSH clients now require keyboard-interactive authentication before logging a user into DRAC.

14. After upgrading or downgrading the DRAC firmware, ensure that you review the version of the TLS protocol that is selected on the Web Server Settings page.

Storage

1. Servers with NVMe drives with different firmware versions and configured through a PERC may display PR36 messages in Lifecycle logs during the boot process.
2. Reports about the drives that are not certified by Dell may not be included in the Telemetry reports.
3. PatrolReadRate property is deprecated and not supported from DRAC firmware version 5.10.25.00 and the later releases. Setting PatrolReadRate using SCP Is not supported.
4. While encrypting VDs through the Lifecycle controller, ensure that the first VD in the list is selected. Selecting a VD that is already secured does not affect the existing encryption of the VD.
5. Before performing SecureErase on a Flash, ensure that the partitions on the Flash are detached.
6. Intel ColdStream NVMe devices do not support cryptographic erase. For more information, see Intel’s documentation for the specific device.
7. Creating a RAID using the selected controller is not supported through the Lifecycle Controller interface. Use DRAC GUI to create the virtual disk, then relaunch the Lifecycle Controller and retry the deployment operation.
8. Before deleting a VD that hosts the OS, ensure that you uninstall ISM. If a VD is deleted without uninstalling ISM, the LC log may display the error: “ISM0007 The IDRAC Service Module Communication has ended with DRAC”.
9. Critical event PDR1016 will not be generated when M.2 drives from the BOSS-S2 controller are removed since M.2 drives are directly attached to the BOSS controller and not connected to the backplane.
10. SMART monitoring is disabled for a hard drive while it is set to Non-Raid mode.
11. Depending on the virtual storage device attached through IDRAC, that is, a USB drive or CD/DVD ISO file, LC displays Virtual Floppy or Virtual CD respectively.
12. The option to enable or disable the disk cache policy for SWRAID controllers is supported only on the SWRAID controller driver version 4.1.0-0025 or later.
13. If any of the NVMe drives report a ‘Failed’ status (Red LED) due to any of the NVMe controller SMART errors (critical warning bits set), it should be treated as a predictive failure (Blinking amber LED). These errors include SMART errors such as:
    • Available spare threshold
    • Reliability degraded
    • Read-only mode
14. Virtual memory backup failed, and so on.
15. For improved support on drives and operating system deployment, it is recommended to use the UEFI BIOS boot mode.
16. To create a virtual disk or deploy an operating system, ensure that you use the Dell-supported SATA, SAS, or NVMe drives. For more information, see the documentation for BIOS, controller, and drive.
17. Firmware updates on drives and backplanes through Windows DUP will reflect in IDRAC after a cold boot. In Lifecycle logs. version change may be displayed repeatedly if a cold reboot is not done.
18. The IDRAC Virtual Keyboard labelling is changed to upper case to align it with the physical keyboard layout.

Miscellaneous

1. IDRAC may take about 15 to 20 minutes to display information about GPUs, network cards, DIMMs, or other components depending on the system configuration.
2. It may display stale data for these components if a system reboot is performed multiple times in a span of 5 to 10 minutes. Perform an IDRAC reboot to clear out the stale data.
3. The host OS may display an incorrect folder size of the folder that is attached through remote file sharing.
4. Virtual Console and Virtual media may not function on Safari browser while IDRAC is set to use TLS version 1.3. Ensure that browser settings are updated to TLS 1.2 or below.
5. Configuring Power Factor Correction (PFC) for power supplies in all 15 t generation of PowerEdge systems is not supported.
6. While BIOS is set to Boot mode, the boot capture video file size is limited to 2 MB. During the video capture, If the size of the video file exceeds the limit, then only partial operation is captured.
7. CPLD update may fall if the DUP method is used while the power cap policy is enabled.
8. Remote File Share (RFS) through HTTP is only supported without authentication.
9. if a part replacement is performed on systems with two PSUs while the upgrade option is enabled, then the firmware update for both PSUs is repeated once.
10. Arrow keys on the virtual keyboard of the DRAC Virtual Console with eHTML5 plug-in do not respond inside the BIOS boot manager after the system reboots. Close and reopen the eHTML5 Virtual console session.
11. If the SOL session is active for a long duration or if the system is rebooted multiple times, the SOL session gets terminated automatically.
12. For Dell online catalogue updates, downloads.dell.com only supports the https protocol.
13. If you Install OMSA while ISM is already installed and connected. ISM may restart after the OMSA installation is complete.
14. In SLES and RHEL, the native video players do not support the MPEG-1 video formats. To play the captured videos, Install an MPEG decoder or a video player that supports this format.
15. You may experience frame loss or drift in frame rate in the boot or crash capture videos due to DRAC memory constraints.

Limitations
Authentication

1. LC supports the following characters for username and password:
   • Alphabets (a-z, A-Z)|
   • Numbers (0-9)
   • Special characters (-. -..)
2. If there are no slots available to add a new user in DRAC, the Group Manager Job for Add New User shows a failure with the error GMGRO 047. Use the web interface (DRAC Settings > Users) to verify the number of IDRAC local users.
3. If the user does not exist on a specific DRAC. Group Manager Jobs for Change User Password and Delete User show a failure with error GMGR0047. Use the web interface (IDRAC Settings › Users) to verify that the user exists.

Automation — API and CLI

1. Attempting to enable SEKM for PERC 12 through a staged configuration job using the Redfish interface results in failure. Try SEKM activation for PERC 12 through the Redfish interface by using a real-time configuration job.
2. For a newly created job. Redfish may display a 404 error if you perform a Get method to see the details for the job. Wait for about ten seconds and try performing the Get method again.
3. Sometimes, when using WSMan, an Internal SSL Error is reported and the WSMan command fails. If this issue occurs, retry in command.
4. Using WSMan, the attribute LCD.Chassis/dentifyDuration cannot be set to -1 (indefinite blink). To make the LED blink indefinitely, use the IdentifyChassis command with IdentifyState=1.
5. RACADM supports the underscore character (_) for i DRAC. SerialRedirection.QuitKey along with the existing symbols are shown in the integrated help.
6. If IDRAC is in lockdown mode and you run the command ‘racadm rollback’, followed by the command ‘racadm resetcfg’. an incorrect message is displayed: ERROR: A firmware update is currently in progress.
7. Unable to reset the RAC at this time. Reboot DRAC to display the correct error message.
8. While using a Top or Skip command, If you enter a value greater than the unsigned long type (4,294,967,295), you may get an incorrect error message.

BIOS and UEFI
When setting the IDRAC Service Module (ISM) monitoring attributes from the web interface, if the BlOs watchdog timer is enabled, an error may be displayed but the attributes are set. To avoid the error, disable the BIOS watchdog timer or disable the ISM Auto System Recovery and then apply the attributes.

Hardware
In LC, not all the vendor FC cards are supported for VLAN configuration.

iDRAC firmware

1. PowerEdge servers that shipped with DRAC9 4.40.40.00 or later versions require stepped downgrades before rolling back to version 4.40.00.00 or older firmware. The DRAC9 must be downgraded to 4.40.10.00 and then to the older firmware.
2. In the Firmware Rollback page, the component names may vary in the DRAC GUI and Lifecycle Controller (LC) GUI.
3. Due to known limitations in OpenSource (SFCB). query filtering with long integers and lengthy strings may not work as expected.
4. LC can import and view an IDRAC license but cannot export or delete the IDRAC license. The iDRAC license can be deleted from the DRAC web interface.
5. The ISCSI offload attribute can be enabled only on two of the four available ports. If a card, that has this attribute that is enabled on two of its ports, is replaced with another card that has the attribute that is enabled on the other two ports, an error occurs. The firmware does not allow the attribute to be set because it is already set on the other two ports.
6. The “Discovered Servers” view of the Group Manager may not show available DRACs as available to onboard. Verify that the DRACs are on the same link-local network and not separated by a router. If they are still not visible, reset the Group Manager’s controlling DRAC.
   • Open Group Manager on one of the member DRACs.
   • In the search box, type the controlling system’s Service Tag.
   • Double-click the DRAC that matches the search results and go to DRAC Settings -> Diagnostics.
   • Select Reset IDRAC.
   • When IDRAC fully restarts, Group Manager should see the new IDRAC.
7. If Emulex LightPulse LPe31002-M6-D and Emulex LightPulse LPe35002-M2 FC adapters are configured to boot from FC storage arrays using the VAM method in IDRAC, then a maximum of two boot target arrays can be configured instead of eight.
8. During the import server profile operation, if the image filename is “Backup. img”. the operation may fail. To avoid this failure, change the filename.

Monitoring and alerting

1. After a system cold reboot, the corresponding Unlock event for Boss Drives getting unlocked are not generated in DRAC Lifecycle (LC) Logs. To verify if the BOSS drives are successfully unlocked and secured, see the BOSS Drive Secure State in the DRAC GUl or run the RACADM command racadm storage get disks -o.
2. Operating system crash capture and last crash screen are not supported for all Linux-based operating systems such as RHEL, SLES, Ubuntu, ESXI, and Cent operating systems.
3. In certain cases, the Group Manager Jobs view may not show a detailed error message for a member DRAC job. For more information about the failure, review the job execution details in the Lifecycle Logs of the member DRAC by using the web Interface (Maintenance > Lifecycle Log) or by using the RACADM command racadm 1clog view.
4. PCle SSDs in NVMe RAID mode may not display the updated state due to predicted failure. To update RAID-related information, ensure that a CSIOR is performed.
5. If the LCD is blank, press any one of the three LCD buttons to turn on the LCD before inserting a USB storage device.
6. If Flex Address is enabled on Chassis Management Controllers (CMC). IDRAC and LC do not display the same0 MAC addresses. To view the chassis-assigned MAC address, use the DRAC web interface or the CMC web interface.
7. The inventory displayed in LC Ul may not be the same as that of any DRAC interfaces. To get the updated inventory, run the CSIOR, wait for 2 minutes, reboot the host, and then check the inventory in LC Ul.
8. In certain cases, in the Group Manager Jobs view, the completion percentage for a job may be displayed incorrectly (>100%)0 for a job in progress. This is a temporary condition and does not affect how Group Manager jobs are performed. When the job is0 completed. Group Manager Jobs view displays Completed successfully or Completed with errors.
9. While running the host stress test, if the system ID/Health LED turns off from blue, then press the ID button for a second and press it again to turn on the LED.
10. When setting the IDRAC Service Module (ISM) monitoring attributes from the web interface, if the BIOS watchdog timer is enabled, an error may be displayed but the attributes are set. To avoid the error, disable the BIOS watchdog timer or disable the ISM Auto System Recovery and then apply the attributes.
11. IDRAC supports ISM version 3.4.1 and above.
12. Redfish or other IDRAC interfaces only display the FQDD of a faulty part, use the LCLogs for detailed information.

Networking and 10

1. While performing any network operation, LC may go into an infinite loop if there are network glitches, leaks, or packet loss. Restart LC and retry the operation with the correct NFS share name details.

2. When multiple NICs are configured for the first time, and the first configured NIC port stops responding or shuts down, then any operation over the network from Lifecycle Controller GUI using FQDN may fall from all configured NICs. Before trying any operation over the network in LC GUI, ensure that you reboot the host when the first configured NiC goes down.

3. If NPAR is enabled, LC might show unexpected behaviour when configuring network settings. Disable PAR and execute the network setting configurations. To disable the NPAR option, go to System Setup › Device Setting.

4. When NPAR is enabled, the port numbers displayed on the LC Network Settings page (Settings > Network Settings) do not match the port numbers displayed on the Device Settings page (System Setup > Advanced Hardware Configuration > Device Settings).

5. When Virtualization Mode is set to NPAR for network adapters that support the partitioning feature. PartitionState attribute can only be used for checking the state of partitions created for base partition in WSMan enumeration. You can see the states of all the partitions by pressing F2 during POST and going to Device Setting

6. The process of retrieving the IPv6 address from the DHCP server with a VLAN connection takes a few minutes. Wait for a few minutes and check the Network Settings page to view the assigned IPv6 address.

7. Network operations such as Update. Export or Import may take more time than expected. The delay may occur because the source or destination share is not reachable does not exist, or is due to other network issues.

8. LC does not support SOCK4 proxy with credentials.

9. LC Ul supports shared names and file paths that are up to 256 characters long. However, the protocol you use may only allow shorter values for these fields.

10. Because of internal UEFI network stack protocol implementation, there may be a delay while opening the LC Ul Network Settings page or while applying the network setting.

11. Before performing any network operations, verify that the network is configured with the network cable connected. In some scenarios, a warning message may not be displayed but the operation may fail. Following are some examples that may lead to failure:

    • Static IP is configured without the network cable being connected.
    • The network cable is disconnected.
    • After a Repurpose and Retire operation is performed.
    • The network is configured with the network cable connected but the network card is replaced later.

12. Any changes to the network settings in IDRAC take effect after 30 seconds. Any automation or user verification needs to wait for 30 seconds before verifying the new settings. IDRAC returns the old active value until the new values take effect. Any DHCP settings may take more time (>30 seconds) depending on the network environment.

13. When trying to save network details using the Network Configuration page of LC Ul, the following error message may be displayed: Unable to save the IPvX network settings, where X is the version of IP (IPv4 or IPv6). The following
    could be one reason for this error:

14. On the Network Settings page of Lifecycle Controller GUI, the IP Address Source for both IPv4 and IPv6 is either DHCP or Static and DHCP are selected by default. So, even if you want to use only one version of the IP address. LC tries to validate both versions and displays an error if the network details for the unintended version cannot be validated. If the error does not apply to the IP version you are using, click OK to close the error message. All the other settings that you configured are saved. You can either click Cancel or Back to navigate away from the Network Settings page.

15. If the Gateway IP is not configured in a network, the network settings and operations in LC Ul may show some unexpected behaviour.

OS deployment

1. Operating system installation fails when the OS media volume name (label) is blank. The recommendation is to add a valid volume name for OS media (USB drive, DVD and so on) before starting the OS installation.
2. While installing an operating system, a media verification warning message may be displayed. This has no impact on the installation, to proceed, click Yes.
3. Windows operating system deployment may intermittently fail with the following error message: A required CD/DVD drive device driver is missing.
4. If you have a driver floppy disk, CD, DVD, or USB drive, please insert it now.
5. Reboot to LC and retry until the operating system is successfully deployed.
6. Deployment of Windows Server operating systems (OS) using LC may fail with one of the following messages:
   • Windows installation cannot continue because a required driver could not be installed
   • Product key required
   • Windows cannot find the software license terms
7. This issue occurs when the Windows setup copies the driver to the scratch space (X: drive) and the scratch space becomes full. To resolve this issue, do any of the following:
   • Remove all the installed add-on devices before starting the OS installation. After the OS installation is complete, connect the adan the ins and neon dental the remain sang bat pate Packages Couls)
   • To avoid physically removing the hardware, disable the PCle slots in the Blos.
   • Increase scratch space size beyond 32 MB using the DISM set-scratch space command when creating a customized deployment. For more details, see Microsoft’s documentation.
8. LC may display multiple drive names for some CDs or DVDs, such as the ones containing operating systems.
9. If the operating system (OS) selected for installation and the OS on the media used are different, LC displays a warning message. However, while installing Windows OS, the warning message is displayed only when the bit count (x86 or x64) of the OS does not match. For example, if Windows Server 2008 ×64 is selected for installation and Windows Server 2008 x86 media is used, and the warning is displayed.
10. In Windows10, the HTML5 plug-in does not support Virtual media connection on the following versions of Edge browsers:
    • Microsoft Edge 44.17763.1.0
    • Microsoft EdgeHTML 18.17763

Security
Cryptographic Erase operation is not supported for hot-plugged NVMe disks. Cold reboot (power cycle) the server before starting the operation. If the operation continues to fall, ensure that CSIOR is enabled and that the NVMe disk is qualified by Dell.

Storage

1. IDRAC interfaces do not support slicing RAID volumes through software RAID controllers. To configure sliced RAID volumes. use F2 Device settings.
2. Part number for the Predictive failure message “PDR16” for NVMe drive may appear as “Not Available” immediately after the cold reboot.
3. Allow sometime after the cold reboot for DRAC to initialize the inventory.
4. While renaming a virtual disk (VD), using a . (period) is not allowed in the VD name.
5. If your system has a PERC card configured in Enhanced HBA mode and you downgrade DRAC to an older version, the SET commands for storage configuration may fail. To resolve the issue, ensure that a Collect System Inventory On Reboot (CSIOR) is performed after the downgrade. To perform a CSIOR, use the following methods:
   • Completely turn off the system and then turn it on again.
   • Ensure that CSIOR is enabled before turning off the system.
   • Use the following RACADM command: racadm server action power cycle
   • Few legacy drives do not support the SMART ID #245 “Remaining Rated Write Endurance”. In such cases. IDRAC interfaces may display the “Remaining Rated Write Endurance” attribute as unavailable.
   • If an M.2 SATA drive attached to the BOSS-S2 controller is removed, performing a blink operation may not fail for the removed

SupportAssist and parts replacement
Part replacement of the BOSS-S1 controller is not detected by the Lifecycle Controller. After replacing the controller, follow the instructions in the controller’s documentation.

Firmware and driver update

1. In PowerEdge systems with AMD configuration, If a PSU firmware update is initiated from LCUI, the host goes into powered-off state and Job is Completed with status 0%. Ensure that you power on the system using any IDRAC interface to start the PSU firmware update.
2. The CMC server component update does not support the IDRAC9 firmware packages. Use DRAC GUI, RACADM interface, or OpenManage Enterprise Modular to perform any out-of-band updates of DRAC9 firmware.3. After an IDRAC reset or firmware update operation, the ServerPoweredOnTime— a property in RACADM and WSMan— may not be populated until the host server is restarted.
3. Some of the supported components may not be displayed on the Firmware Update > View Current Versions page. To update this list, and restart the system.
4. If the IDRAC firmware update is interrupted, you may have to wait up to 30 minutes before attempting another firmware update.
5. Firmware update is supported only for LAN on Motherboards (LoM). Network Daughter Cards (NDC). and network adapters from Broadcom, @Logic, and Intel, and some of the Logic and Emulex fibre channel cards. For the list of supported fibre channel cards, see the Lifecycle Controller User’s Guide available at https:/ /www.dell.com/idracmanuals.
6. After the CPLD firmware is updated on modular systems, the firmware update date is displayed as 2000-01-01 on the View Current Versions page. The update date and time are displayed according to the time zone configured on the server.
7. On some modular systems, after a firmware update, the Lifecycle Log displays the timestamp as 1999-12-31 instead of the the date on which the firmware update was performed.
8. It is not recommended to perform CPLD updates along with other updates. If a CPLD update is uploaded and updated along with other updates using the DRAC web interface, the CPLD update completes successfully but the other updates do not take effect. To complete the IDRAC updates, reinitiate the updates.

Miscellaneous

1. You may be unable to scroll using the keyboard. Use the mouse to scroll.
2. Due to a limitation of the Google Chrome browser, the HTML5 virtual console intermittently displays the following error message: Chrome ran out of memory while trying to display the webpage.
3. When accessing the DRAC web interface for the first time using Google Chrome version 59.0. the mouse pointer may not be visible. To display the mouse pointer, refresh the page or use Google Chrome version 61.0 or later.
4. If you use the HTML5 plug-in on Chrome version 61.0 to access Virtual Console, you cannot connect to Virtual Media. To connect to Virtual Media using the HTML5 plug-in, use Chrome version 63 or later.
5. Launching Virtual Console with Java plug-in fails after the DRAC firmware is updated. Delete the Java cache and then launch the virtual console.
6. A Serial-On-Lan (SOL) session that has been active for more than five days or multiple reboots may get terminated automatically. If the session terminates, you must reinitiate the session.
7. Due to an issue with Safari, If an ipv6 literal address is used to log into the Web GUI, Safari is not able to launch the HTML5 based Console. Alternative options are to use Java-based Console, or HTML5 Console by using the corresponding DNS name or by using an alternate browser in Mac OS,
8. The IDRAC login page does not allow password entry using Firefox browser in Ubuntu management OS.
9. IDRAC and LC features cannot access CIFS or Samba shares when only the SMBv1 protocol is enabled. All IDRAC features work with SMBv2 protocol. For information on enabling SMBv2 protocol, see the documentation for your operating system.
10. In Lifecycle Controller GUI, using the keyboard to browse folders and files is not supported. Use the mouse to navigate through files and folders.
11. When accessing DRAC through a Safari web browser version 14.0.3 and later versions, if a page refresh is attempted using the browser refresh option, then the DRAC session may get cleared and you may get redirected to the DRAC dashboard page. To refresh the page, use the Refresh option available on the DRAC console.

Environmental and system requirements

License Requirements
DRAC features are available based on the purchased license.

• IDRAC Express-Available by default on all blade servers, and rack or tower servers of 600 or higher series
• IDRAC Enterprise-Available on all servers as an upgrade
• IDRAC Datacenter —Available on all servers as an upgrade.
• IDRAC Secure Enterprise Key Manager(SEKM) —Available on all servers as an upgrade.
• NOTE: IDRAC Secure Enterprise Key Manager(SEKM) with PERC is not supported on MX series blade servers.
• BMC – Available only on Dell PowerEdge C series servers.

For more information about the features available for a license, see the DRAC licenses section in the DRAC User’s Guide available at dell.com/idracmanuals.
NOTE: To manage new and existing licenses. go to the Dell Digital Locker.

Supported systems
Supported managed server operating systems and hypervisors

16th Generation of PowerEdge Servers

PowerEdge R360
PowerEdge T360

• Microsoft Windows
  • Server 2022 Standard
  • Server 2022 Datacenter
  • Server 2019 Standard (Downgrade only)
  • Server 2019 Datacenter (Downgrade only)
  • WinPE 5.0 64-bit
  • WinPE 10
• Microsoft Azure Stack HCI v2 and v3
• Linux
  • RHEL 9.1
  • RHEL 8.7
• SALES
  • SLES 15 SP4
• Ubuntu
  • Ubuntu 22.04.1
• VMware
  • ESXi 8.0
  • ESXi 7.0 U3
• Supported web browsers
• Microsoft EDGE
• Safari 15
• Mozilla Firefox 100
• Mozilla Firefox 99
• Google Chrome 102
• Google Chrome 101
• Supported software

Java

• Java – Oracle version

OpenSource tools

• OpenJDK 8u202
• Adopt Open JDK

You may utilize an open-source version of AdoptOpenJDK or OpenJDK (“Adopt Open JDK”) subject to the terms and conditions of the Adopt Open JDK community at the link below. You use Adopt Open JDK at your own risk. Adopt Open JDK may not meet your requirements or expectations. It could include quality, technical or other mistakes, inaccuracies or typographical errors. Dell does not provide support or maintenance for Adopt Open JDK. Dell makes no express warranties and disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement as well as any warranty arising by statute, or operation of law. the course of dealing or performance or usage of trade regarding Adopt Open JDK.Dell has no liability to you for any damage that arises out of or relates to your use of Adopt Open JDK.

• iDRAC Service Module (iSM)
• ISM version 5.1.0.0 or later

¡DRAC tools
This version of DRAC requires the following tools based on the operating system:

• Dell iDRAC Tools for Microsoft Windows Server(R), v11.0.0.0
• Dell IDRAC Tools for Linux, v11.0.0.0
• Dell IDRAC Tools for VMware ESXI (R), v11.0.0.0

This version contains

• Remote/Local RACADM on Windows or Linux or ESXi
• IPMI Tool on Windows or Linux
• Secured Component Verification (SCV)
• Download the DRAC tools from the Drivers & downloads page for your system at https://www.dell.com/support.
• Before Installing IDRAC tools from OM 9.5.0, you must uninstall any older versions of DRAC tools.
• For more information about uninstalling applications, see the documentation for your operating system.
• Supported Key Management Server (KMS) for Secured Enterprise Key Manager (SEKM)
• Cipher Trust Manager version 2.10.2
• IBM Security Guardium Key Lifecycle Manager version 4.1.1.0
• Utimaco Enterprise Secure Key Manager version 8.4.0
• Toss Data Saunty an ager (OM) version 6.4.8

Installation and upgrade considerations
Downloading the iDRAC firmware installation file
NOTE: For information about updating IDRAC firmware using various interfaces, see the IDRAC User’s Guide available at https://www.dell.com/idracmanuals.

1. In the Enter a Service Tag, Serial Number… field, type the Service Tag or the model number of your server, and press Enter or click the search icon.
2. On the product support page. click Drivers & downloads.
3. Select the appropriate operating system.
4. From the list, locate the IDRAC entry and click the download icon.

Updating iDRAC firmware from host OS
From the host operating system, execute the installation package that you downloaded and follow the instructions for the update wizard. For more information about opening executable files on your system, see the operating system’s documentation. Updating iDRAC remotely using the iDRAC web interface You can remotely update the firmware from the management stations using the IDRAC web interface.

1. Extract the self-extracting installation package to the management station.
2. Access the DRAC web interface using a supported web browser.
3. Log in as an administrator.
4. Select Local to upload the firmware image from the local system.
5. Click Browse. select the .d file that you extracted or the Dell Update Package for Windows, and click Upload
6. Wait for the upload to complete. After the upload is complete, the Update Details section displays the uploaded file and the status.
7. Select the firmware file and click Install.
8. The message RAC0603: Updating Job Queue is displayed.
9. To view the status of the firmware update, click Job Queue.
10. After the update is complete, IDRAC restarts automatically.

Resources and support
For more information about the features of this release, see the documentation for DRAC 7. xx.

Latest Release Notes
To access the latest Release Notes for this version of IDRAC:

1. Go to www.dell.com/idracmanuals.
2. Click the link for the generation and then click the firmware series of IDRAC.
3. Click DOCUMENTATION.
4. Click MANUALS AND DOCUMENTS.

Accessing documents using direct links
You can directly access the documents using the following links:
Table 4. Direct links for documents

Accessing documents using the product search

1. Go to https://www.dell.com/support.
2. In the Enter a Service Tag, Serial Number… search box, type the product name. For example, PowerEdge or iDRAC.
3. Select your product and click the search icon or press enter.
4. Click DOCUMENTATION.
5. Click MANUALS AND DOCUMENTS.

Accessing documents using product selector
You can also access documents by selecting your product.

1. Go to https://www.dell.com/support.

2. Click Browse all products.

3. Click the desired product category, such as Servers, Software, Storage, and so on.

4. Click the desired product and then click the desired version if applicable.
   NOTE: For some products, you may need to navigate through the subcategories.

5. Click DOCUMENTATION.

6. Click MANUALS AND DOCUMENTS.

Lifecycle Controller (LC) Remote Services — client tools
Redfish API
For information about Redfish, see the DMTF website https://www.dmtf.org/standards/redfish. This website provides access to schema files, white papers, technical notes, and so on.
For the IDRAC Redfish API guide, go to https://developer.dell.com.

Where to get help
The Dell Technologies Support site contains important information about products and services including drivers, installation packages, product documentation, knowledge base articles, and advisories. A valid support contract and account might be required to access all the available information about a specific Dell Technologies product or service.

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

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