AUX USA 36000 BTU 230V 25Ft WiFi Mini Split Ductless A C User Manual
- May 15, 2024
- AUX USA
Table of Contents
AUX USA 36000 BTU 230V 25Ft WiFi Mini Split Ductless A C
Important Information
The following limited warranty shall apply to only the Original Purchaser, at
Original Installation Site, of the AUX USA products used without interruption
by the Original Purchaser.
AUX USA PRODUCTS COVERED UNDER THIS WARRANTY (the ‘product’):
AUX 36000 BTU MINI Split Ductless A/C 230V 25Ft WiFiAUX 36000 BTU MINI Split
Ductless A/C 230V 25Ft
AUX 36000 BTU MINI Split Ductless A/C 230V 12Ft WiFiAUX 36000 BTU MINI Split
Ductless A/C 230V 12Ft
AUX 24000 BTU MINI Split Ductless A/C 230V 25Ft WiFiAUX 24000 BTU MINI Split
Ductless A/C 230V 25Ft
AUX 24000 BTU MINI Split Ductless A/C 230V 12Ft WiFiAUX 24000 BTU MINI Split
Ductless A/C 230V 12Ft
AUX 12000 BTU MINI Split Ductless A/C 115V 25Ft WiFiAUX 12000 BTU MINI Split
Ductless A/C 115V 25Ft
AUX 12000 BTU MINI Split Ductless A/C 115V 12Ft WiFiAUX 12000 BTU MINI Split
Ductless A/C 115V 12Ft
AM-10B9B3/LAR1-B4; AM-12C4B3/LAR1-B4; AM-06A9A3/MCR1-F7;AM-08B3A3/MIR1-G2
AUX USA PRODUCT LIMITED WARRANTY
Subject to the terms and conditions set forth below, AUX USA Company (the
‘company’)warrants the products purchased from AUX USA Company or from an AUX
USA Company authorized reseller/retailer to be free from defects in materials
or workmanship under normal consumer use during the respective Warranty Period
set forth below. The Limited Warranty begins on the date of original
installation (the date stated on the registration form. If products are not
registered, the warranty period begins from the delivery time.)
In the event that the product is found to be defective in materials or
workmanship during the applicable warranty period, AUX USA Company will repair
or replace, at its option, the defective part. AUX USA Company will provide
the following benefits, subject to the conditions stated below:
Parts and Accessories- Fora period of ONE (1) YEAR beginning on the date of
this limited warranty applied. AUX USA
Company will supply, at its option, either new, like kind or rebuilt
replacement parts. Items are not otherwise covered or excluded under this
warranty.
Compressor-For a period of FIVE (5) YEARS beginning on the date of this
limited warranty applied. AUX USA Company will supply, at its option, either
new, like kind or rebuilt replacement compressor(s).
PROPER INSTALLATION
This Limited Warranty applies only to Air Conditioners that are installed in accordance with all applicable building codes and permits, AUX USA’s installation and operation instructions and good trade practices. Installation by contractors who are licensed for HVAC is strongly recommended and registration of product is only available for products installed by HVAC licensed contractor.
REGISTRATION
Registration of products within 30 days of purchasing provides exact starting date of this limited warranty and streamlined warranty service. Registration form can be downloaded from www.auxusa.com
Information>> AUX USA Registration form. Please fill it out and email to registration@auxusa.com.
AUX USA COMPANY WILL PROVIDE WARRANTY SERVICE THROUGH ONE OR MORE OF THE FOLLOWING OPTIONS:
- Carry-in service. You may bring your product to AUX USA Company or authorized retailer offering carry-in warranty service.
- Mail-in service. If AUX USA Company determines that your registered product is eligible for mail-in service, company will send you prepaid return label(s) for defective part(s), and send you back the replaced or repaired parts. AUX USA Company will pay for shipping to and from your location if instructions regarding the method of packaging and shipping the product are followed. THIS SERVICE IS ONLY AVAILABLE TO REGISTERED PRODUCTS.
- Drop-in Service. AUX USA Company provides the replacement of defective part(s) for the eligible original purchaser free of charge. Return of the defective parts may be requested for investigation and improvement for the quality of Company’s product. Purchaser is solely responsible for the shipping and labor fee.
Any replacement parts will be new or refurbished and the serviced unit will be warranted for the remainder of the original Warranty Period, or thirty (30) days from the date of shipment of the Product back to you, whichever is longer.
EXCLUSION
- Damage and/or repairs required as a consequence of faulty installation or application;
- Products sold and/or installed outside the lower continental United States (excluded Alaska, Hawaii, or Puerto Rico), and products designed for markets other than the United States;
- Cosmetic blemishes or imperfections that do not affect functionality of the product;
- Product is used for commercial purposes (including rental or lease);
- Product is not sold by AUX USA Company or its authorized retailers;
- Product that has a serial number or any part(s) thereof altered, defaced or removed in any way;
- Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units;
- Damage and/or failure caused by power surge, interruptions of electrical power, faulty power supply, improper wiring or installation or fluctuations in electrical power;
- Damage as a result of freight transportation;
- Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant;
- Consumable components, such as air filters, are not covered under parts warranty;
- Product installation or set up, or removal of product from the location where it was originally installed;
- Parts not supplied or designated by AUX USA Company, or damages resulting from their use;
- Damage and/or failure caused by fire, water, wind, floods, impact damage form projectiles, earthquake, theft, riot, vandalism, forced majeure, acts of war, or any and all acts of God;
AUX USA Company reserves the right to refuse and return, freight collect,
Products (i) that are not covered by AUX USA Company Warranty; or (ii)
for which there is no trouble found. Product delivered to AUX USA Company or
an AUX USA Company Authorized Service Provider with an expired RMA may be
refused and returned, without prior notice, to the Customer freight collect.
Under no circumstances shall AUX USA Company be liable for any indirect,
incidental, special, punitive or consequential damages or other economic loss,
whether based on breach of warranty, breach of contract, tort or otherwise,
even if AUX USA company has been advised of the possibility of such damage. In
no event shall AUX USA company liability exceed the purchase price of the
product.
NO OTHER WARRANTIES
The express warranty stated above is exclusive and in lieu of all other expressed or implied warranties and conditions (if any) including any created by any other statements, documentation, or packaging. No other warranties or conditions are made with respect to the product or warranty services by any person, including but not limited to AUX USA Company and its suppliers.
MODIFICATION
No term or condition of this Limited Warranty may be amended or modified except by an instrument in writing executed by the authority of AUX USA company. AUX USA holds the right to amend the terms and conditions of this Limited Warranty from time to time without notice.
SEVERABILITY
Some states do not allow limitations on how long an implied warranty lasts, or
the exclusion or limitation of incidental or consequential damages, so the
above exclusions or limitations may not apply. Residents of California are not
required to register the product in order to obtain all of the rights and
remedies applicable to this Limited Warranty.
If a term or condition of this Limited Warranty is held invalid, void or
unenforceable, such holding shall not affect any other terms or condition of
this Limited Warranty.
OBTAINING WARRANTY SERVICE
To receive instructions for obtaining repair or replacement warranty services as well as general troubleshooting, you may call 866-6AUXUSA (866-628-9872)or email us at customer_service@auxusa.com to begin the warranty process. Our office hours are Monday – Friday, 9AM to 5PM Pacific Time. AUX USA Company will attempt to resolve technical issues over email or via phone. If a resolution is not possible, AUX USA Company shall issue a Return Merchandise Authorization (RMA) number for a Return. RMA numbers are valid for fifteen (15 days) from the date of issuance and void thereafter.
References
Read User Manual Online (PDF format)
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