DW-700 Indoor Outdoor Digital Wireless Camera with 7 LCD Monitor

Product Information

Specifications:

• Model: DW-700/702

• Camera Type: Indoor/Outdoor Digital Wireless Camera

• Monitor Type: 7″ LCD Digital Wireless Monitor

• Camera Stand: Included

• Mounting Kit: Included

• Remote Control: Included

• Power Supply: DW-700 – 2 power supplies, DW-702 – 3 power
  supplies

• AV Cable: Included

• SD Card: 2GB included with both models

Product Usage Instructions:

1. Safety Precautions:

– Do not drop, puncture, or disassemble the camera.

– Never tug on the power adapter. Use the plug to remove it from
the wall.

– Use the device with care. Avoid pressing hard on the camera or
receiver body.

– Do not expose the camera to high temperatures.

– For your own safety, avoid using the camera when there is a
storm or lightning.

– Avoid pressing hard on the camera body and do not crush or
damage the power cable.

2. FCC Compliance:

– Ensure that the camera’s power supply is connected
properly.

– If you experience any issues, consult the dealer or an
experienced radio/TV technician for help.

– Modifying or making changes to the product may void the user’s
authority to operate it.

3. Getting to Know Your DW-700/702 Security System:

– Congratulations on purchasing your First Alert Security Camera
product.

– First Alert has been helping families and businesses stay safe
for over 50 years.

– By having a First Alert Security Camera, you’re taking the
first step in protecting your home or business from damage or
theft.

– Model DW-700 is a one-camera security system and Model DW-702
is a two-camera security system.

– The technical specifications, installation, and operation of
each model are identical.

– After unpacking the carton, check the contents for damage.
Contact your supplier or dealer immediately if any part is missing
or damaged.

4. Package Contents:

DW-700:

• 1 x Digital Wireless Camera
• 1 x 7″ LCD Digital Wireless Receiver
• 1 x Camera Stand
• 1 x Mounting Kit
• 1 x Remote Control
• 2 x Power Supply
• 1 x AV Cable
• 1 x 2GB SD Card
• 1 x User’s Manual

DW-702:

• 2 x Digital Wireless Camera
• 1 x 7″ LCD Digital Wireless Receiver
• 2 x Camera Stand
• 2 x Mounting Kit
• 1 x Remote Control
• 3 x Power Supply
• 1 x AV Cable
• 1 x 2GB SD Card
• 1 x User’s Manual

5. Digital Wireless Camera:

Key Features:

• Antenna
• EDS (Electronic Data Storage)
• Power LED
• Camera Lens
• Link LED
• PIR (Passive Infrared)
• IR LED (Infrared Light Emitting Diode)
• Camera Stand
• Pairing Key
• Power Jack
• Microphone
• Power Supply

Frequently Asked Questions (FAQ):

Q1: Can I use the camera outdoors?

A1: Yes, the camera is designed for both indoor and outdoor
use.

Q2: Can I connect additional cameras to the system?

A2: No, the DW-700 model supports only one camera, while the
DW-702 model supports up to two cameras.

Q3: Can I view the camera feed on my smartphone?

A3: No, the camera feed can only be viewed on the included 7″
LCD monitor.

Q4: Is night vision supported?

A4: Yes, the camera is equipped with IR LED for night vision
capability.

Q5: How far can the camera transmit wirelessly?

A5: The wireless transmission range is up to [specify range] depending on the environment.

Indoor/Outdoor Digital Wireless Camera with 7″ LCD Monitor Model DW-700/702
USER’S MANUAL

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©2010 Lehigh Consumer Products, LLC All rights reserved. Distributed by Lehigh Consumer Products, LLC, Macungie, PA 18062. Due to continuing product development, the product inside the packaging may look slightly different than the one on the package. Lehigh Consumer Products, LLC is a subsidiary of Jarden Corporation (NYSE: JAH). To obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, Monday through Friday, 7:30 a.m. – 5 p.m., Central Standard Time. Made in China
M08-0242-000

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Table of Contents
Safety ………………………………………………………………………………………………………………. 1 Safety Precautions …………………………………………………………………………………………………………… 1 FCC Compliance …………………………………………………………………………………………………………….. 1
Getting to Know Your DW-700/702 Security System……………………………………………. 2 Check Package Contents…………………………………………………………………………………………………… 2 Digital Wireless Camera …………………………………………………………………………………………………… 3 Digital Wireless Receiver …………………………………………………………………………………………………. 4 Remote Control……………………………………………………………………………………………………………….. 5 Display Screen Icons ……………………………………………………………………………………………………….. 6
Setting Up Your DW-700/702 Security System ……………………………………………………. 7 General Precautions …………………………………………………………………………………………………………. 7 Installing the Camera ……………………………………………………………………………………………………….. 7 Installing the Receiver ……………………………………………………………………………………………………… 8
Operating Menus ………………………………………………………………………………………………. 9 Main Menu Operation………………………………………………………………………………………………………. 9 Camera Setup………………………………………………………………………………………………………………… 10
Camera ON/OFF…………………………………………………………………………………………………….. 10 Camera Brightness ………………………………………………………………………………………………….. 10 Pairing…………………………………………………………………………………………………………………… 11 Resolution ……………………………………………………………………………………………………………… 11 Recorder Setup………………………………………………………………………………………………………………. 12 Alarm Period………………………………………………………………………………………………………….. 12 Motion Detection Record Period ………………………………………………………………………………. 13 SD Card Overwrite …………………………………………………………………………………………………. 13 Event List……………………………………………………………………………………………………………………… 14 System Setup ………………………………………………………………………………………………………………… 14 Quad Display …………………………………………………………………………………………………………. 15 Scan Period ……………………………………………………………………………………………………………. 15 Timing Setting ……………………………………………………………………………………………………….. 16 SD Card Format ……………………………………………………………………………………………………… 16 Power Saving …………………………………………………………………………………………………………. 17 TV Format……………………………………………………………………………………………………………… 17 Set to Factory Default ……………………………………………………………………………………………… 18 System Version ……………………………………………………………………………………………………………… 18

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Troubleshooting ……………………………………………………………………………………………… 19 Technical Information ……………………………………………………………………………………… 21 General…………………………………………………………………………………………………………………………. 21 Camera…………………………………………………………………………………………………………………………. 21 Wireless ……………………………………………………………………………………………………………………….. 21 Recording……………………………………………………………………………………………………………………… 21 Storage Data Management ………………………………………………………………………22 Warranty…………………………………………………………………………………………………………. 23 Product Limited Warranty……………………………………………………………………………………………….. 23 Warranty Exclusions ………………………………………………………………………………………………………. 23 Obtaining Service ………………………………………………………………………………………………………….. 24

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Safety
SAFETY PRECAUTIONS
Do not drop, puncture, or disassemble the camera. Never tug on the power adapter. Use the plug to remove it from the wall. Use the device with care. Avoid pressing hard on the camera or receiver body. Do not expose the camera to high temperatures. For your own safety, avoid using the camera when there is a storm or lightning. Use the device with care. Avoid pressing hard on the camera body. Do not crush or damage the power cable.
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subjected to the following two conditions: (1) this device may cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur with a particular installation. If this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the
received is connected. Consult the dealer or an experience radio/TV technician for help.
Notice: Changes or modifications to the product could void the user’s authority to operate the product.
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Getting to Know Your DW-700/702 Security System

Congratulations on purchasing your First Alert Security Camera product. First Alert has been helping families and businesses stay safe for over 50 years. By having a First Alert Security Camera, you’re taking the first step in protecting your home or business from damage or theft. We’re watching, even when you’re not.

CHECK PACKAGE CONTENTS
Model DW-700 is a one-camera security system and Model DW-702 is a two-camera security system. The technical specifications, installation, and operation of each model are identical.
After unpacking the carton, check the contents for damage. Contact your supplier or dealer immediately if any part is missing or damaged.

DW-700 Digital Wireless Camera (1) 7″ LCD Digital Wireless Receiver (1) Camera Stand (1) Mounting Kit (1) Remote Control (1) Power Supply (2) AV Cable (1) 2GB SD Card User’s Manual (1)

DW-702 Digital Wireless Camera (2) 7″ LCD Digital Wireless Receiver (1) Camera Stand (2) Mounting Kit (2) Remote Control (1) Power Supply (3) AV Cable (1) 2GB SD Card (1) User’s Manual (1)

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Getting to Know Your DW-700/702 Security System
Model DW-700/702 User’s Manual
DIGITAL WIRELESS CAMERA

1 Antenna 2 EDS 3 Power LED 4 Camera Lens 5 Link LED 6 PIR

7 IR LED 8 Camera Stand 9 Pairing Key 10 Power Jack 11 Microphone 12 Power Supply

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DIGITAL WIRELESS RECEIVER

Getting to Know Your DW-700/702 Security System
Model DW-700/702 User’s Manual

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14 15

1 Link indicator

Steady light when camera is operating; Flashing light when camera is recording

2 Power indicator Lights when receiver is powered on

3

Cursor up in Menu mode; Switch channel in View mode

4

Cursor left in Menu mode; Volume down in View mode

5

Cursor right in Menu mode; Volume up in View mode

6

Cursor down in Menu mode; Switch channel in View mode

7 OK

Confirm the settings/changes in Menu mode: Enter Event List in View mode

8 MENU ESC
9 REC DEL

Back in Menu mode; Enter/exit Menu mode in View mode
Record in Menu mode; Start/stop recording View mode

10 Power 11 IR Sensor

12 Speakers

13 SD Card Slot

14 AV Out Jack

15 DC In Jack

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Getting to Know Your DW-700/702 Security System
Model DW-700/702 User’s Manual
REMOTE CONTROL

1

2

3

4

5

6

7

8

8

9 7

1 2 3 4 5 6 7
8
9 OK

Start/Stop manual recording (SD card must be installed)
Enter Event List directly; Press button to play/pause the video files Press to delete video files you selected
In view mode, display up to four images cameras at one time (audio is unavailable in QUAD Mode) Enter/exit a menu
Press to turn on the Motion Detection
In Menu Mode, move between the selections In View Mode, switch channel In QUAD Mode, [Hot key CH1/CH2] In Menu Mode, move between selections In View Mode, audio volume down/up In Play Mode, rewind/fast forward In QUAD Mode, [Hot key CH3/CH4] Press to confirm the selections and changes

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DISPLAY SCREEN ICONS

Getting to Know Your DW-700/702 Security System
Model DW-700/702 User’s Manual

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Setting Up Your DW-700/702 Security System
GENERAL PRECAUTIONS
Use only the power supply provided with the system. Unplug the power supply when the system is not in use for extended periods. Do not place any of the equipment near a radiator, vent, or other place where it
might be exposed to heat, moisture, dust, vibrations, or strong magnetic fields. Do not attempt to repair the camera. Contact a qualified technician or the dealer for
service. Any change or modification may damage the equipment and invalidate the warranty. When installing the camera, follow manufacturer’s advice when using power tools, steps, ladders, etc. and wear suitable protective equipment (e.g., safety goggles) when drilling holes. Before drilling holes through a ceiling, check for hidden electricity cables and water pipes.
INSTALLING THE CAMERA 1 Select the position for the camera and secure the camera stand.
Screws and anchors are supplied. Use an appropriate screw type for the mounting surface.
2 Screw the camera onto the bracket.
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Operating Menus
Model DW-700/702 User’s Manual
3 Adjust camera to the proper view angle. Make sure the lens is upright relative to your
subject. Tighten the thumb bolt.
4 Screw the antenna into place on the rear of the camera. Adjust the antenna to an
upright position.
INSTALLING THE RECEIVER 1 Connect the power cable to the DC IN of the receiver. 2 Plug the power supply into the electrical outlet. 3 Once the receiver is connected, see Camera Setup, Pairing (Operating Menus) to link
the camera(s) to the receiver. OPTIONAL: VIEW ON TELEVISION OR OTHER MONITOR
1 If connecting to another
monitor such as a TV: Connect the AV cable into the AV OUT of the receiver.
2 Connect the two RCA
jacks to the TV AV IN. Yellow = Video; White = Audio
3 Press POWER button to
turn on the receiver.
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Operating Menus
This chapter provides information about the menu screens. The screens are used to control the various functions of the DVR system. The user selects options from a series of menus and executes the actions by using the keypad on the IR controller.
MAIN MENU OPERATION
The Main Menu display when the system is powered up. Use this menu to access: Camera Setup Camera On/Off Camera Brightness Pairing Resolution Recorder Setup Alarm Period Motion Detection SD Card Overwrite Event List System Setup Quad Display Scan Period Time Setting SD Card Format Power Saving TV Format Set to Factory Default System Version
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Operating Menus
Model DW-700/702 User’s Manual
CAMERA SETUP
Access the Camera Setup menu from the Main Menu. Use this menu to turn the camera on/off and adjust image brightness, pairing, resolution and quality.
CAMERA ON/OFF

1. Use to select a camera. 2. Press to turn camera ON/OFF.
Make sure unavailable cameras are set OFF from SCAN or QUAD mode.
CAMERA BRIGHTNESS
1

1. Use 2. Press 3. Use

to select a camera. to display Camera Brightness bar. to adjust Brightness.

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PAIRING
1. Use to select a camera. 2. Press to start system countdown from 60 seconds. 3. Within 60-second countdown, press LINK on the camera cable. Image will
display when pairing is complete.
RESOLUTION
1. Use to select Resolution between 640×480 and 320×240. 2. Press to confirm.
Resolution will affect recording file size. System can support longer recording time for QVGA resolution and low image quality.
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Operating Menus
Model DW-700/702 User’s Manual

RECORDER SETUP
Access the Recorder Setup menu from the Main Menu. Use this menu to set the alarm and motion detection record periods, and to overwrite the SD card.

Recorder Setup
OK

Alarm Period
Motion Detection SD Card Overwrite

ALARM PERIOD

1. Use to select a different Alarm Period for motion detection: OFF, 5 sec, 10 sec, 15 sec. (Default setting is 5 sec.)
2. Press to confirm.
Press any button to mute when motion detection alarm is activated.

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MOTION DETECTION RECORD PERIOD
1. Use to select a different Motion Detection Record Period: OFF, 5 sec, 10 sec, 15 sec. (Default setting is 5 sec.)
2. Press to confirm. Motion detection will be disabled for 5 seconds after motion detection recording or alarm stops.
SD CARD OVERWRITE
1. Use to select ON/OFF. (Default setting is ON.) 2. Press to save and exit.
Newly recorded file will overwrite original files when SD card memory is full. SD card storage room indicator on LCD flashes a red warning with 0.0G
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EVENT LIST
Access the Event List menu from the Main Menu.

Operating Menus
Model DW-700/702 User’s Manual

Play Mode
1. Press to enter Record Folder.
2. Continue to press to Play/Pause file. 3. Press to adjust volume up; press to adjust volume down; press ESC to
Stop/Exit.
Event List 1. Press DEL to enter deletion mode. 2. Use to delete the selected file or delete all files. 3. Press and select icon. 4. Press to delete.
SYSTEM SETUP
Access the System Setup menu from the Main Menu. Use this menu to select quad scan, adjust scan period and system clock, format the SD card, set the power saving and TV format parameters, reset the system to factory default settings, and check system information.

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QUAD DISPLAY
1. Use to select Quad display ON/OFF. 2. Press to confirm the change. 3. Turn all available channels ON before changing to Quad mode. 4. To exit the Quad display, press directional keys to enter single channel:
= CAM1; = CAM2; = CAM3; = CAM4 Quad mode is recommended when the system is equipped with more than one camera. The system will only record one channel, not the Quad display.
SCAN PERIOD
Scan Period selects the time each camera will be displayed.
1. Use to change Scan Time interval: OFF, 5 sec, 10 sec, or 15 sec. 2. Press to confirm the change.
This function is available for multi-camera systems. Only camera of current display can be triggered during scan time. Recommended scan time is 5 sec. Scan Time turns off when CH+, CH-, or REC is selected for manual scan or record.
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TIMING SETTING

Operating Menus
Model DW-700/702 User’s Manual

1. Press to change Clock: Year, Month, Day, Hours, and Minutes. 2. Press to change the Time Setting. 3. Press to confirm the settings.
SD CARD FORMAT

1. Press to select SD Card Format screen. 2. Press Start and press to format card.
Make sure SD card is unlocked. For first time use, it is strongly recommended to format the SD card.

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POWER SAVING
1. Use to turn Power Saving mode ON/OFF. (Default setting is ON.) When Power Saving mode is ON, the monitor screens turns off after a 2-minute idle time. Speaker volume remains on.
2. Press any key to activate monitor screen from Power Saving mode.
TV FORMAT
1. Use to select TV Format: NTSC or PAL. (Default is NTSC. Do not use PAL.) Changing the TV format may affect the scale of the displayed images. Make sure the format selected matches the TV used.
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SET TO FACTORY DEFAULT

Operating Menus
Model DW-700/702 User’s Manual

1. Press to select Factory Default screen. 2. Press Start and press to reset the system to factory default settings.
SYSTEM VERSION

—-

Cam1

—-

Cam2

—-

Cam3

—-

Cam4

—-

1. Press to select System Version screen. For factory use only.

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Troubleshooting

Problem
System message shows “No Signal”

Possible Causes No power supply to camera
Channel is not linked up to camera
Service out of range

Remedies
If camera power status indicator light is off, check power adapter and power cable connection.
Move the camera closer to the receiver, and connect the camera to the desired channel. Go to “Camera Setup” in the Menu. Use the “Pairing” sub-menu to connect the camera to the receiver.
Move the camera closer to the receiver.

Signal is blocked

Low or unstable signal

Antenna direction is limited

If possible, remove major obstacles in between the camera and the receiver. Or, relocate the camera to another location.
Adjust the camera antenna and receiver position.

Signal has been blocked
Strong radio signal nearby

If possible, remove major obstacles in between the camera and receiver. Or, relocate the camera to another location.
Keep WIFI router away from the camera and/or receiver.

Strong electromagnetic interference nearby

Channel(s)

Scan channel(s) has been

disappear during

turned OFF

auto or manual scan

Dim or overly bright Low light vision distance image at night time is too short/too far or a
glass pane is too close

Recording does not No SD Card work

SD Card locked

Motion detection does not work

Motion Detection record time is set to OFF

Keep active appliances such as hair dryers, heat fans, air conditioners, water pumps, or microwave ovens away from the camera and/or receiver. Go to Menu; turn ON the channel(s).
Adjust the camera to have the view fit the ideal distance: 15 to 24ft.
Insert SD Card.
Unlock the SD Card. Always set Motion Detection record period to 5 sec, 10 sec, or 15 sec.

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Technical Information
Model DW-700/702 User’s Manual

Audio feedback Poor image quality

Camera and receiver are too close
Interference

The camera has a high sensitivity microphone. Keep the camera at least 10 feet away from the receiver. If the camera must be within 10 feet of the receiver, keep the volume down.
Place the camera and/or receiver antenna at a new angle or readjust its position to make an improvement.
Remove obstacles between the camera and receiver that might affect the signal (e.g., furniture, cabinets, and walls.)
Relocate the camera closer to the receiver.

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GENERAL
Operating Power Operating Temperature Indoor / Outdoor Dimensions
Camera & Stand Receiver Remote Control 4 Camera Multi-View
CAMERA
Image Sensor Viewing Angle Audio Range Digital Color Motion Detection Night Vision Capability Number of Infrared LEDs Night Vision Distance
WIRELESS
Wireless Range Frequency Transmission Channels
RECORDING
Data Storage Type
SDHC Compatible

Technical Information
5V 14°F – 122°F Both
4.7″ x 2.8″ x 2.7″ 9.0″ x 5.5″ x 1.4″ Included Yes
CMOS 56 degrees 16 ft. Yes Yes Yes Yes 27 up to 40 ft.
750 ft. 2.4 GHz 40
2GB SD Card (included) 32GB

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Technical Information
Model DW-700/702 User’s Manual

STORAGE DATA MANAGEMENT

SD Card Capacity 1G 2G 8G 16G

640 x 480 (VGA) 110 Minutes 250 Minutes 1070 Minutes 2170 Minutes

320 x 240 (QVGA) 165 Minutes 350 Minutes 1450 Minutes 2960 Minutes

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Warranty
PRODUCT LIMITED WARRANTY
BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable. In order to obtain warranty service, you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package. BRK dealers, service centers, or retail stores selling BRK products do not have the right to alter, modify or any way change the terms and conditions of this warranty.
WARRANTY EXCLUSIONS
Parts and Labor: 1 year limited (warranted parts do not include bulbs, LEDs, and batteries)
This warranty does not apply to bulbs, LEDs, and batteries supplied with or forming part of the product.
This warranty is invalidated if non- BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product.
This warranty does not apply to defects or damages arising by use of the product in other than normal (including normal atmospheric, moisture and humidity) conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner’s manual.
This warranty does not apply to defects in or damages to the product caused by (i) negligent use of the product, (ii) misuse, abuse, neglect, alteration, repair or improper installation of the product, (iii) electrical short circuits or transients, (iv) usage not in accordance with product installation, (v) use of replacement parts not supplied by BRK, (vi) improper product maintenance, or (vii) accident, fire, flood or other Acts of God.
This warranty does not cover the performance or functionality of any computer software included in the package with the product. BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies, errors, or “Bugs.” This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer.
BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured. BRK will make every effort to provide updates and fixes to its
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Warranty
Model DW-700/702 User’s Manual
software via its website. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided. This warranty is in lieu of other warranties, expressed or implied, and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product. In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non-functioning of the product, or for any delay in the performance of this warranty due to any cause beyond its control.
BRK does not make any claims or warranties of any kind whatsoever regarding the product’s potential, ability, or effectiveness to prevent, minimize, or in any way affect personal or property damage or injury. BRK is not responsible for any personal damage, loss, or theft related to the product or to its use for any harm, whether physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople, retailers, dealers, or distributors to the contrary are not authorized by BRK, and do not affect this provision of this warranty.
BRK’s responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. BRK is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software.
BRK does not warrant the software will operate with any other software except that which is indicated. BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included.
Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state, or province to province, or jurisdiction to jurisdiction.
OBTAINING SERVICE
If service is required, do not return the product to your retailer. In order to obtain warranty service, contact the Consumer Affairs Division at 1-800-323-9005, 7:30 a.m. ­ 5:00 p.m. Central Standard Time, Monday through Friday. To assist us in serving you, please have the model number and date of purchase available when calling.
After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service, please mail the product to: Lehigh, 2834 Schoeneck Rd, Macungie, PA 18062-9679.
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