Verkada Inc CD22-HW Indoor Dome Camera User Guide

Verkada Inc CD22-HW Indoor Dome Camera

Specifications

• Product Models: CD22-HW, CD32-HW, CD42-HW, CD52-HW
• Firmware Version: V1.7 (20230901)
• Power Source : 802.3af Power over Ethernet (PoE)

What’s in the box

• Indoor Camera
• Mount plate (Attached to camera)
• Mounting template
• 3 M4 x 50mm machine screws, wing nuts, and washers
• 4 M4 x 25mm PH2 wall screws
• 4 Wall anchors
• T10 Security Torx screwdriver

Introduction

What’s in the box

What you’ll need

• A working Internet connection
• 802.3af Power over Ethernet (PoE) switch, or a PoE injector. For operation below -20° C, use 802.3at PoE.
• A smartphone or laptop
• A #2 Phillips screwdriver or power drill with a #2 Phillips driver bit
• 1/4 inch (6.5mm) drill bit for wall anchors
• 1/8 inch (3mm) drill bit for pilot holes
• A Cat5 or Cat6 Ethernet cable with a 0.2-0.25 inch outside diameter (5-6.5mm)

Placement

• Mount the camera on a wall or ceiling. Try to keep the camera 8 to 10 feet above the ground.
• For best night vision, avoid overhangs or obstructions. These may reflect the camera’s IR illumination and reduce the image clarity in night mode.

Connect

• For easy registration and setup, scan the QR code on the product.
• If you prefer to manually register your product, please proceed to: verkada.com/start

LED Behaviors

Regular operation

• Solid Orange
  The camera is on and booting up.

• Flashing Orange
  The camera is updating firmware.

• Solid Blue
  The camera is running, connected, and recording data.

• Flashing Blue
  Generic network error. Contact support.

Network errors
The LED will flash in a specific order, depending on the error state. You will see 1 blue flash, followed by several orange flashes.

• 1 Blue, 1 Orange
  The camera is connected with PoE, but unable to connect to the Switch.

• 1 Blue, 2 Orange
  The camera has not received an IP address.

• 1 Blue, 3 Orange
  The camera is not able to reach the configured Gateway.

• 1 Blue, 4 Orange
  The camera has detected duplicate IP addresses on the LAN.

• 1 Blue, 5 Orange
  Camera is not able to resolve Verkada hostnames.

• 1 Blue, 6 Orange
  Camera is not able to receive a response from the NTP Server.

• 1 Blue, 7 Orange
  Camera is not able to certify the SSL connection, likely due to SSL inspection.

• 1 Blue, 8 Orange
  Verkada endpoints are not reachable after boot up.

Example of 1 Blue, 5 Orange flash sequence

Assembly

Please keep the protective film adhered to the clear bubble until completing the final step of installation

Use the provided T10 Security Torx security screwdriver to loosen the screws and lift the cover.

The statNuos tLeED will turn orange to indicate the camera has power. The LED will turn blue to indicate the camera is active. See additional LED states and definitions under LED Behavior

• Gently pull the cable through the through-hole so it has some slack, but will not interfere with the top cover.
• Pulling the Ethernet cable too tight will strain the cable which  may impact data performance.
• Too much slack in the Ethernet cable may create top cover installation issues.

Mounting

1. Use the provided T10 security torx security screwdriver to loosen the screws and lift the cover. To remove the mount plate, loosen the mount plate screws and twist the camera counterclockwise. Lift the camera vertically off the base plate and set aside.
2. Use the provided mounting template to mark wall mount holes. For a junction box mount, use the mounting template to determine the correct hole pattern.
3. For a solid material like wood or metal, drill 1/8-inch pilot holes. Drive mounting screws directly into the pilot holes.
4. For drywall, drill 1/4-inch holes. Insert plastic anchors into holes and drive mounting screws into anchors.
5. To secure the camera, place it over the mount plate screws and twist counterclockwise. Tighten the mount plate screws with a Phillips screwdriver.

Adjust

• Adjust your camera to the desired viewing angle. Use the online stream to confirm image orientation.
• Image can be flipped 180˚ online in Command.
• Default image orientation is indicated by markings on the lens face. Video orientation is also adjustable from within the Verkada application.

Secure

• After poNsiotiotening your camera correctly, align the top shell security holes with the baseplate and place the top shell back into its original position.
• Tighten the security screws using the provided T10 security torx screwdriver.

Remove plastic film after top cover is secured.

CD22 CD32 CD42 CD52 Compliance

Support

Thank you for purchasing this Verkada product. If for any reason you’re experiencing issues or need assistance, please contact our 24/7 Technical Support Team immediately.

Sincerely,
The Verkada Team
verkada.com/support

Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401 sales@verkada.com
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.

References

• Verkada
• Verkada
• Verkada Global Technical Support
• Manual-Hub.com – Free PDF manuals!
• Verkada Global Technical Support

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