YSSAIL 2023 Self Cleaning Cat Litter Box Instructions
- June 16, 2024
- YSSAIL
Table of Contents
YSSAIL 2023 Self Cleaning Cat Litter Box
Product Information
The product is an intelligent pet litter box that automates the cleaning process. It is designed to work with a 2.4Ghz WIFI signal and requires proper setup and maintenance for optimal performance.
Specifications
- WIFI Signal: 2.4Ghz
Product Usage Instructions
Connecting to WIFI
To connect the pet litter box to WIFI:
- Ensure that your WIFI router is emitting a 2.4Ghz signal.
- Follow the instructions in the user manual to connect the pet litter box to your WIFI network.
Cleaning the Feces
To ensure proper cleaning of feces:
- Set an adequate delay time for the feces and cat litter to properly unite. Recommended delay times are at least 10 minutes for bentonite and 20 minutes for short plant cat litter.
Troubleshooting Beeps and Red Light
If you encounter beeps and a solid red light when powering on and starting
the cleaning process:
- Check if the pedal is fully pulled out until both side buckles are stuck and you hear a clicking sound.
- Ensure that the magnet on the cover of the pedal is present. If not, contact customer support for assistance.
Feces Staying Still After Cleaning
If the feces remain still even after the cat litter box finishes cleaning:
- Open the back door and check if the rake is working during the cleaning process.
- If the rake is not moving, ensure that the plastic bags are properly folded to prevent them from covering the sensors.
Rake Not Moving
If the rake does not move anymore:
- Open the back door and check if the rake is working during the cleaning process.
- If the rake is not moving, make sure the plastic bags are properly folded to prevent them from covering the sensors.
- If the rake can be moved easily, it may indicate that the screw is skidded due to an overload of cat litter. Reduce the amount of cat litter and try again.
Rake Hitting Door’s Edge
If the rake hits the door’s edge:
- Check if the rake’s claw is deformed.
- Ensure that the rake has been installed correctly.
-
Missing Items in Package
If you find any missing charging cable or user manual in the package:
Please contact the seller support for assistance. -
Unable to Turn On
If the pet litter box cannot be turned on: Please contact the seller support for assistance.
APP Alerts Foreign Object
If you receive an APP alert for a foreign object:
- Check if there are feces sticking on the bottom, which may be obstructing the rake’s movement. Remove any feces manually using a scooper and restart the cat litter box to see if it works as normal.
- If the issue persists, please contact the seller support for assistance at ericlee0654@gmail.com.
Other Confusions
If you have any other confusions or issues: Please contact the seller support
for assistance.
FAQ
-
Q: Can I use this product with a 5Ghz WIFI signal?
A: No, this product only supports a 2.4Ghz WIFI signal. -
Q: How often should I clean the cat litter box?
A: It is recommended to clean the cat litter box regularly, at least once a day, to maintain cleanliness and hygiene.
Can’t not connect to the WIFI
- Because all of the intelligent pet products on Amazon can only support a 2.4Ghz WIFI signal, please make sure you have opened a 2.4Ghz WIFI signal from the route
Does not clean the feces properly
- Please make sure you have set enough delay time for the feces and cat litter to be well united. If not, then the feces will be scattered. (Recommend Time for bentonite is 10 minutes at least, Short plant is 20 minutes at least)
Beeps and solid red light when you power on and start cleaning
- Please check if you have pull out the pedal until both side of the buckles are stuck and hear the
- “Stuck” sound. Please make sure the magnet on the cover of the pedal is there, if not, please kindly contact the customer support for help.
The feces stay still even after the cat litter box finishes cleaning
- Please open the “Back Door” and check if the rake working while the machine is cleaning. If the rake is not moving, please make sure you have folded the plastic bags properly to prevent it covers the sensors.
The rake does not move anymore
- Please open the “Back Door” and check if the rake working while the machine is cleaning. If the rake is not moving, please make sure you have folded the plastic bags properly to prevent it covers the sensors.
The rake stuck / stop in the middle of the cleaning route
- If the rake is stable and can not be moved, here are the solutions
- Please make sure there is no feces stick on the bottom.
- Please make sure the cat litter is lower than the “Max” line on the side of the litter pan.
- Please check if the anti-stick bottom protection film is peeling off. If it does, please kindly peel it off completely, so it can’t stop the rake from moving
- If the above all does not work, please pull out the pedal and take out the litter container, and then push back the pedal without the litter container. Long-press the third button (The LED switch button) for 10 seconds to reset the cat litter box until you hear the “Beep” sound， and then restart the cat litter box to see if the rake will work without the cat litter.
- If the rake can be moved easily, then it means the screw is skidded and the reason caused that might be adding too much cat litter, and the rake is overloaded.
The rake hit the door’s edge
- Please check if the rake’s claw has deformed
- Please make sure the rake has been installed correctly
Missing charging cable / user manual in the package
Please contact the seller support for help.
Please contact the seller support for help.
Please contact the seller support for help.
APP alerts “Foreign Object”
Please check if there are feces stick on the bottom to stop the rake from works, and try to reduce the cat litter in the bottom, and try again
- If yes, please use a scooper to manually clean up the feces for once and restart the cat litter box to see if it will work as normal
- If not, please contact the seller support for help: ericlee0654@gmail.com
More confusions
Please contact the seller support for help.