Home Connect SMS4HVW00E Freestanding Dishwasher User Guide
- June 16, 2024
- Home Connect
Table of Contents
Home Connect SMS4HVW00E Freestanding Dishwasher
Product Information
Specifications
- Model: SM01
- Supported Languages: DE, EN, ES, IT, PL, DA, FR, NL
- Control: Home Connect App
| Feature | Description |
|---|---|
| App Availability | Depends on the paired appliance and country |
| Function Availability | Dependent on availability of Home Connect services in |
the country
Trademarks| Apple App Store, iOS (Apple Inc.), Google Play, Android (Google
Inc.)
Product Usage Instructions
Step 1: Download and Install the Home Connect App
To begin using your dishwasher with the Home Connect feature, you need to
download and install the Home Connect App on your smartphone or tablet. The
app is available for both iOS and Android devices. You can find the app on the
Apple App Store or Google Play Store.
Step 2: Connect Your Dishwasher
To connect your dishwasher to the Home Connect App, follow these steps:
- Open the Home Connect App on your device.
- Scan the QR code or barcode located on your dishwasher using the Home Connect App. This will establish a connection between your dishwasher and the app.
- If the QR code or barcode scanning is not available, you can manually enter the appliance code provided in the user manual.
Step 3: Control Your Dishwasher
Once your dishwasher is successfully connected to the Home Connect App, you
can start controlling it remotely. The app allows you to perform the following
actions:
- Select and start a washing program.
- Monitor the progress of the current washing cycle.
- Adjust settings such as temperature and drying options.
- Receive notifications when the washing cycle is complete or if there are any issues with the dishwasher.
Step 4: Program Assistant
The Program Assistant feature in the Home Connect App helps you choose the
right program for your dishes. It provides recommendations based on the type
of dishes, level of dirt, and other factors. Simply follow the app’s
suggestions for optimal washing results.
Step 5: Remote Diagnostics Service
If you encounter any issues with your dishwasher, the Home Connect App’s
Remote Diagnostics service allows you to receive immediate assistance from the
Customer Service team. They can remotely diagnose the problem and provide you
with troubleshooting steps or schedule a service technician if necessary.
Setup Instructions
- Download the Home Connect app from the App Store or Google Play and follow the setup instructions.
- Use the Home Connect app to scan the QR code to connect your dishwasher.
Selected Benefits of Home Connect
- Control and monitor your dishwasher remotely via the app.
- Select the appropriate program for your dishes using the Program Assistant feature.
- Receive immediate assistance from Customer Service through Remote Diagnostics.
Contact
If you have questions or need assistance, please visit www.home-
connect.com.
Dishwasher Setup and Maintenance Instructions
Before first use, read the instruction manual and safety information.
- Scan the QR code with the Home Connect App to start the setup process.
- For water hardness settings, refer to the provided water hardness table and adjust settings accordingly.
- Fill rinse aid and detergent containers before the first use following the illustrated instructions.
For detailed program information, including duration, energy, and water consumption, refer to the program table provided.
Troubleshooting
If an error code appears, consult the troubleshooting guide provided. Common issues include blocked filters, water supply problems, and blocked spray arms.
For cleaning filters, spray arms, and the waste water pump, follow the detailed steps in the illustrations to maintain optimal dishwasher performance.
Customer Support
If your dishwasher displays an error code or if you encounter any issues, the troubleshooting guide includes common problems and solutions. For additional assistance, contact the Home Connect customer service.
Frequently Asked Questions (FAQ)
In which languages is the Home Connect App available?
The Home Connect App is available in multiple languages, including DE, EN, ES, IT, PL, DA, FR, and NL.
Can I control my dishwasher from anywhere using the Home Connect App?
Yes, you can control your dishwasher remotely from anywhere using the Home Connect App as long as you have an internet connection.
Is the Program Assistant feature available in the Home Connect App?
Yes, the Program Assistant feature is available in the Home Connect App. It helps you choose the right program for your dishes based on various factors.
How can I get assistance if I encounter any issues with my dishwasher?
If you encounter any issues with your dishwasher, you can use the Remote Diagnostics service in the Home Connect App to receive immediate assistance from the Customer Service team. They can help diagnose the problem remotely and provide you with solutions or schedule a service technician if needed.
Are Home Connect services available in every country?
Availability varies by country; please check the Home Connect website for details.
What trademarks are associated with Home Connect?
Apple App Store and iOS are trademarks of Apple Inc., and Google Play and Android are trademarks of Google Inc.