FORTIS FS20ELBIKEC 20 Inch Foldable Electric Bike User Guide

FORTIS FS20ELBIKEC 20 Inch Foldable Electric Bike

Specifications:

Model: FS20ELBIKEC

Safety & Warnings

The EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) conforms to the following characteristics for electric power-assisted bikes:

• Adherence to this standard enables the use of electric bikes in the same conditions as any other bicycle, particularly on bicycle paths and bicycle-specific lanes.

Overview

1. Front-wheel
2. Rear wheel (Inc. motor)
3. Handlebar
4. Right shifter
5. Front brake
6. Rear brake
7. Fork
8. Seat post
9. Freewheel
10. Bottom Bracket set
11. Rear Derailleur
12. Crankset
13. Shifting Cable
14. Front light
15. Rear light
16. Grip
17. Brake lever
18. Headset
19. Wheel reflector
20. Saddle
21. Rear rack
22. Foldable stem
23. Kickstand
24. Front fender
25. Rear fender
26. Display
27. Pedal
28. Controller
29. Chain
30. Tools supplied
31. Front fender support
32. Rear fender support
33. Front brake cable
34. Rear brake cable
35. Seat post clamp
36. Bolts & nuts
37. Fender support
38. Wrapping tape
39. Frame buckle
40. Disc brake rotor
41. Nylon cable tie

Notes:

• The assembly of this e-bike does not require the use of the above tools, they are used for further adjustment.

Assembly

Step 1: Getting Started

• Remove the e-bike and all accessories from the packaging. DO NOT dispose of the original packaging until assembly is complete. Check all packaging to ensure all necessary components are found before beginning assembly.

Step 2: Handlebar/Stem

• WARNING: To prevent steering system damage and possible loss of control, the stem must be inserted enough so that the minimum insertion marks are completely covered (Figure 1).

Figure 1:

• Align the handlebar to the groove, then insert it into the folding stem. The handlebar should be perpendicular to the front wheel. (Figure 2-3)
• Unfold the stem and lock the folding buckle. (Figure 4-5)
• Notes: If the steering stem is loose, fasten the steering stem lock screw and make sure that it is securely fastened. (Figure 6).

Figure 6:

Step 3: Unfolding Bike

• Unfold the bike. Lock the folding buckle back into place to prevent the bike from collapsing. Refer to the below images for the correct positioning for locking the folding buckle after unfolding the bike. (Figure 7)

Figure 7:

• To fold the bike, lift the handle up and fold the bike frame in half. (Figure 8)

Figure 8:

Step 4: Seat and Seat Post

• Note: Do not adjust the seat post beyond its maximum extension mark.

Step 5: Pedals

• The pedals come pre-assembled. While supporting the back of the pedal with your hand, use the palm of your other hand to unfold the pedals. (Figure 9)

Figure 9:

FAQ

Q: What are the safety regulations for this electric bike?

• A: The electric bike adheres to the EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) regulations, allowing it to be used in the same conditions as any other bicycle, including bicycle paths and bicycle-specific lanes.

Q: Can I adjust the seat post beyond its maximum extension mark?

• A: No, it is not recommended to adjust the seat post beyond its maximum extension mark.

Q: Are the pedals pre-assembled?

• A: Yes, the pedals come pre-assembled. To unfold them, support the back of the pedal with one hand and use the palm of your other hand to unfold them.

SAFETY & WARNINGS

• Read all of the following instructions before use. Keep this user guide for future reference. Do not skip, substitute or modify any steps or procedures in this guide, as doing so could result in personal injury or product damage.
• The following user guide is only a guide to assist you and is not a complete or comprehensive manual of all aspects of maintaining and repairing your bicycle. If you are not comfortable or lack the skills or tools to assemble the bicycle yourself, you should take it to a qualified mechanic at a bicycle shop. Additionally, you can contact Kogan.com for support.

Electric Assisted Bike Regulations

• The EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) conforms to the following characteristics for electric power assisted bikes:
• Motor assistance only starts when the cyclist pedals.
• The assistance cuts out as soon as the cyclist stops pedalling.
• The assistance cuts out as soon as the speed exceeds 25km/h.
• Adherence to this standard enables the use of the electric bikes in the same conditions as any other bicycle, particularly on bicycle paths and bicycle-specific lanes.

Recommendation Before First Ride

• Before first use, please double-check the function of all the parts of your electric bike. If you have any doubts or if you detect a problem, please contact your authorised dealer or technical service department.
• Regularly check the tire pressure. This will make pedalling easier, minimize battery consumption, and reduce the likelihood of damage to your tyre.
• Always check the brakes prior to riding to make sure they are working correctly. Adjust the brake sensitivity if needed. Only ride at a speed that the conditions permit, for example, slow down on snowy or rainy days.
• Always hold the handlebars with both hands, except when you need to notify others you are turning.
• If you lend your bicycle to a third party, ensure they are familiar with this user guide before the first ride.
• Use a light at night or when visibility is not good. If you are not able to see clearly with a light, do not attempt to ride your bike.
• Respect local and national road traffic regulations.
• For your safety, it is highly recommended that you wear a certified helmet.
• When used during heavy rain, snow, in slippery conditions or in the case of low visibility, be careful and adjust your speed.
• At night, ride using the lights and wear bright clothing to help make you visible to others.
• Trying to repair anything that implies removing mechanical or electrical components is strongly advised against. If necessary, please contact help.Kogan.com for after-sales support.
• Using high pressured water jets to clean the bike is strongly advised against.
• Check the battery level before use. You must fully charge it before first use.
• To extend battery performance and lifespan, do not half charge and adapt your ride length to battery level.
• The batteries’ life will vary depending on where you ride it (inclines will reduce power rapidly) and how you ride (assistance mode chosen). The greater the assistance used, the more you’ll use the battery and the shorter it will last. Use the gears accordingly relative to riding conditions to extend battery life. The amount of weight carried also impacts on battery life span. Extreme low temperatures may also impact battery life span.
• It is recommended that you charge the battery at least every 2 months when the bike is not being used; during winter, for example.
• This bike can be used in the rain; however, it must not be submerged in water or puddles. The controller, motor and other electrical devices may be short circuited, causing damage and creating possible dangerous situations.
• Store the battery in a dry place after having completely recharged it. Avoid extreme temperatures (low and high) as they can damage the battery.
• Optimal operating range: – 10°C to 35°C.

Warning

• Do not ride after taking drugs or alcohol or while using medication which might make you drowsy. Pedal-assisted bicycles are not designed for 2 people.
• Do not ride double as these bicycles are not designed to carry the additional load of a second rider.
• Do not put batteries in normal waste bins. Dispose of used batteries in a certified recycling facility.
• Do not over lubricate; if oil contacts the wheel rim, brake pads or brake disks, this will result in loss of braking performance and an increase in stopping distances.
• This could potentially cause loss of control, accidents and injury.

Safety ride

• It is highly recommended that you do not overload your pedal-assisted bicycle as you could damage the electrical components or cause malfunctions, like overheating of the battery or the motor.
• Do not store the battery in excessively hot or cold places.
• Maximum loading weight on the bicycle must not exceed 100kg.
• Regularly check battery brackets and mountings.
• Always wear a helmet when riding your pedal-assisted bicycle.
• If a rack is not already fitted to your bicycle, please do not attempt to fit one yourself.
• Do not carry anything on the rack that might hide lights or reflectors.
• Make sure your body and other objects do not come into contact with the chain or the wheels whilst they are moving.
• Never touch the charging connector on the battery case with your hands when they are wet or with keys or other metallic objects, in case they damage the battery pole and cause a short circuit.
• All the components and parts of your bicycle are subject to normal wear and fatigue. Keep a close eye on any change in the shape or colour of a component or traces of oxidation (rust) on your bicycle. If this occurs, do not use the product until the component has been replaced.
• Use the charger which was provided with this bike. Never use a charger from a different model.
• The charger is designed for indoor use only. Keep the charger away from water to avoid short circuit. Do not use it in a dampening, combustible, or explosive environment. Do not remove the plug by pulling the cord, always grip the charging port by its metal body.
• If possible, do not ride in adverse weather conditions, low visibility or if you are very tired for your safety.

OVERVIEW

Tools supplied

Notes: The assembly of this e-bike does not require the use of the above tools, they are used for further adjustment.

Recommended Fastener Torque

ASSEMBLY

Step 1: Getting Started

Remove the e-bike and all accessories from the packaging. DO NOT dispose of the original packaging until assembly is complete.
Check all packaging to ensure all necessary components are found before beginning assembly.

Step 2: Handlebar/Stem

• WARNING: To prevent steering system damage and possible loss of control, the stem must be inserted enough so that the minimum insertion marks are completely covered (Figure 1).
• Align the handlebar to the groove, then insert it into the folding stem. The handlebar should be perpendicular to the front wheel. (Figure 2-3)
• Unfold the stem and lock the folding buckle. (Figure 4-5)

Notes:

• If the steering stem is loose, fasten the steering stem lock screw and make sure that it is securely fastened. (Figure 6).

Step 3: Unfolding Bike

• Unfold the bike. Lock the folding buckle back into place to prevent the bike from collapsing. Refer to the below images for the correct positioning for locking the folding buckle after unfolding the bike. (Figure 7)
• To fold the bike, lift the handle up and fold the bike frame in half. (Figure 8)

Step 4: Seat and Seat Post

• Insert the seat post into the frame. Ensure the seat post is inserted to the minimal indication on the seat stem.
• Tighten the quick-release clamp and then fold the lever to the closed position. The minimal torque specification is 19.5Nm.
• Ensure the quick-release clamp is turned on a 45 degrees angle (Figure 9). This will allow for an easier battery removal.
• Note: Do not adjust the seat post beyond its maximum extension mark.

Step 5: Pedals

• The pedals come pre-assembled. While supporting the back of the pedal with your hand, use the palm of your other hand to unfold the pedals. (Figure 10)

Step 6: Rear Light

• The rear seat light comes pre-assembled on the electric bike. Before using the bike, remove the “PULL” sticker.
• To turn the light on, press the button under the light. (Figure 11)

Battery Installation

• Install: Press the release button under the saddle to fold it forward. Then align the slot on the bottom of the battery with the track on the frame. The battery should slide smoothly into place.
• Insert the key and turn it clockwise twice to the ON position, fold back the saddle and the bike is ready for use.
• Lock: After the battery is installed in place, turn the key clockwise by one gear to OFF, at which time the key can be removed to lock the battery.
• WARNING: While folding the saddle, ensure hands are clear of the front folding parts. (Figure 12)

Battery Charging

• Battery removal: Press the release button under the saddle to fold the saddle forward. Turn the key counter clockwise twice to the UNLOCK position, then grab the battery handle and lift it up.
• Charging: Open the dust cover on the battery to expose the charging port. Insert the low-voltage output plug of the charger into the battery charging port and insert the charger into an electrical outlet. The indicator light of the charger will change from GREEN to RED, indicating normal charging. When the battery is fully charged, the indicator light of the charger changes from RED to GREEN. After charging, remove the plug from the outlet and then from the battery. Replace the battery dust cover.
• Check battery level: Insert the key into the battery lock hole and turn it clockwise to the ON position. Press the power indicator button on the top of the battery to check whether the battery power is sufficient. If all three LED lights are on the power is sufficient. Two lights indicate that the battery is not full. If the one light is bright red and the others are dim, the battery is low and must be charged. (Figure 13)

Note:

• Ensure the charge plug is always securely in place to prevent humidity entering.
• Do not charge the battery for more than 10 hours to avoid overcharging and damaging the battery. After the light turns green, the charger enters trickle charging and will slowly maintain the state of charge.
• If you are going to leave the bike unattended for an extended period, disconnect the charger, especially in hot weather.
• While charging, keep the charger and battery out of the reach of children. Do not place anything on top of the charger whilst in use and prevent any liquid, metal or metal fillings from coming into contact with the charger.

OPERATION

Display

ELECTRONIC PAD LAYOUT

• A: On/Off Mode
• B: More assistance
• C: Less assistance
• LCD Screen Setup and Assistance Level

Notes:

• Turn battery lock key to “ON” position before starting system operation. Press the On – Off button (A) for 2 seconds in order to start the system or shut the system off.

1| Max speed| Press the on-off button (A) and the “+” button(B) at the same time to display the highest speed of this cycling. Press again  to exit max speed display.
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2| Front light| Hold + button (B) for 2 seconds to turn on/off the light.

This symbol lights up to indicate that the headlights are on.

3| Controller failure| There is a fault with the controller. Cease use and contact

help.Kogan.com for support.

4| Speedometer| The meter will calculate the true speed based on the wheel diameter and signal data. Unit MPH, KM/H (Default is KM/H)
5| Motor failure| There is a fault with the electric motor. Cease use and contact help.Kogan.com for support.
6| Battery low| The battery is low and needs to be charged.
7| Walk mode| When the vehicle is stationary, Hold – button (C) for 2 seconds to enter the 6KM/h walk mode, release the button to exit the walk mode.
8| Assist level| Total 5 level assist. Adjust the assist gear by pressing the + or

– button. the boot default is 0 level assist (0 means without assist)

9| Battery level| The power indicator bar will display the percentage of power according to the battery’s power-to-voltage ratio.
10| Multi-function display area| Short press On – Off Mode (A) to switch between different display contents when the display is on.

Multi-function Display

• ODO (total mileage)
• TRIP (single mileage)
• TI (Operation hours)
• VOL (Current voltage)
• Electric current
• Error (Error code)

Parameter Setting

• Press the + (B) – (C) button together for 2 seconds, to enter/exit the setting interface.
• Press + (B) and – (C) to adjust parameter, press on-off button (A) to switch menu.
• P01 backlight brightness: 1 is darkest, 3 is brightest (default is 2)
• P02 mileage unit: 0; KM; 1; MILE; (default is 0)
• ODO Zero-Out: Long press the + button(B) for 3 seconds and ODO value will be reset.
• After setting, press the + (B) – (C) button together for 2 seconds, to save the settings and exit the setting interface.

CLEANING & CARE

Care and Lubrication

• Only use specific bicycle lubricants.
• Pedals: A few drops every 6 months on the axle.
• Chain: Spray the whole surface every 6 months.
• Bottom bracket: Every 6 months, please check with your authorised dealer.
• Motor: Every year, please check with your authorised dealer.

Maintenance and Advice

• Never modify your bicycle with non-certified parts.
• Never ride in deep water.
• Do not use for jumps or stunts.
• Avoid long distance rides when it is raining.
• Keep both hands on the handlebar.
• Avoid sudden braking.
• Be careful when riding in pools of water.
• Thoroughly check the bicycle before each ride.
• Avoid leaving your bicycle in heavy rain or snow. If you do so, wipe dry before riding.
• It is highly recommended to have your bike serviced by an authorised dealer at least once a year or every 1000km. Check your brake cables, sheaths and brake pads. Lubricate all transmission components, chain and derailleur with a suitable product. If the rear tire has a puncture, remember that if you must remove it, it is attached to the motor, so make sure to disconnect the cable. (Figure 14)

TROUBLESHOOTING

re-plug the motor waterproof cable.

·   Check whether the motor lead wire is damaged.

·   Replace the motor;

E03| Controller Failure| ·   Open the junction box to check whether the instrument wire plug is loose

·   Replace the controller

E05| Battery Undervoltage| ·   Charge the battery

·   Replacement battery

E06| Communications Receiving Failure| ·   Open the junction box and check whether the display wire plug is loose

·   Replace display or controller

E07| Communications Sending Failure| ·   Open the junction box and check whether the display wire plug is loose

·   Replace display or controller

Need more information?

• We hope that this user guide has given you the assistance needed for a simple set-up.
• For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

Documents / Resources

| FORTIS FS20ELBIKEC 20 Inch Foldable Electric Bike [pdf] User Guide
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