LG 27GR83Q UltraGear LED Monitor Owner’s Manual

LG 27GR83Q UltraGear LED Monitor

Product Information

Specifications

• Model: 27GR83Q
• Screen Type: LCD with LED backlights
• Supported Drivers and Software: Monitor Driver, OnScreen Control, LG Calibration Studio

Assembling and Preparing

Before assembling and preparing the monitor, please note the following:

• CAUTION: Avoid applying excessive force when assembling the product to prevent damage.
• NOTE: Refer to the owner’s manual for detailed instructions.

Supported Drivers and Software
You can download and install the latest version of drivers and software from the LG website (www.lg.com).

Product and Button Description
The monitor features a joystick button for easy control of various functions. Here are the basic functions:

• Power On: Press the joystick button once to turn on the monitor.
• Power Off: Press and hold the joystick button to turn off the monitor.
• Volume Control: Move the joystick button left or right to adjust the volume.

Moving and Lifting the Monitor
When moving or lifting the monitor, follow these guidelines:

• Handle the monitor with care to avoid damage.
• Avoid placing heavy objects on top of the monitor.

Installing on a Table
To install the monitor on a table, follow these steps:

1. Place the monitor on a stable surface.
2. Adjust the stand height to your preferred position.
3. Adjust the angle for optimal viewing.

Adjusting the Stand Height
To adjust the stand height, follow these steps:

1. Hold the bottom of the stand firmly.
2. Gently lift or lower the monitor to your desired height.
3. Release the stand to lock it in place.

Adjusting the Angle
To adjust the angle of the monitor, follow these steps:

1. Gently hold the sides of the monitor.
2. Tilt the monitor forward or backward to your desired angle.
3. Release the monitor to lock it in place.

Pivot Feature
The monitor supports a pivot feature for vertical orientation. To use this feature:

1. Gently hold the sides of the monitor.
2. Pivot the monitor clockwise or counterclockwise to your desired orientation.
3. Release the monitor to lock it in place.

Using the Kensington Lock
To secure the monitor using a Kensington lock, follow these steps:

1. Locate the Kensington lock slot on the monitor.
2. Insert the Kensington lock into the slot.
3. Connect the lock to a secure object, such as a desk or wall.

Installing the Wall Mount Plate
If you prefer to mount the monitor on a wall, follow these steps:

1. Remove the stand from the monitor.
2. Attach the wall mount plate to the back of the monitor using the provided screws.
3. Securely mount the monitor on the wall using appropriate hardware.

Installing on the Wall
To directly install the monitor on a wall without using a wall mount plate, follow these steps:

1. Locate the VESA mounting holes on the back of the monitor.
2. Securely mount the monitor on the wall using appropriate hardware that fits the VESA standard.

Using the Monitor

Connecting to a PC
To connect the monitor to a PC, follow these steps:

1. Locate the HDMI or DisplayPort port on your PC.
2. Connect one end of the HDMI or DisplayPort cable to the corresponding port on the PC.
3. Connect the other end of the cable to the HDMI or DisplayPort input on the monitor.

Connecting AV Devices
To connect AV devices, such as gaming consoles or Blu-ray players, follow these steps:

1. Locate the HDMI port on the AV device.
2. Connect one end of the HDMI cable to the HDMI port on the device.
3. Connect the other end of the cable to the HDMI input on the monitor.

Connecting Peripherals
To connect peripherals, such as USB devices or headphones, follow these steps:

1. Locate the USB port or audio jack on the monitor.
2. Connect the USB device or headphones to the corresponding port or jack on the monitor.

User Settings

Activating the Main Menu
To access the main menu and adjust settings, follow these steps:

1. Press the joystick button to display the main menu.
2. Use the joystick button to navigate through the menu options.
3. Press the joystick button to select a menu option.

Main Menu Features
The main menu provides various features for customizing your monitor settings. These features may include:

• Brightness
• Contrast
• Color Temperature
• Picture Mode
• Volume Control
• Input Source Selection

User Settings
The user settings menu allows you to customize specific settings according to your preferences. These settings may include:

• Language Selection
• Auto Power Off
• Energy Saving Mode
• OSD Timeout
• Screen Size Adjustment

Troubleshooting
If you encounter any issues with the monitor, refer to the troubleshooting section in the owner’s manual for possible solutions.

FAQ

• Q: Where can I find more information about the licenses for this product?
  A: You can visit the LG website (www.lg.com) for more information on the licenses.

• Q: How can I download the latest drivers and software for the monitor?
  A: You can download and install the latest version from the LGE website (www.lg.com).

LICENSE

Each model has different licenses. Visit www.lg.com for more information on the license.

• The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
• The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.
• VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for dual-mode source devices are all registered trademarks of the Video Electronics Standards Association.
• For DTS patents, see http://patents.dts.com.
  Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, Headphone:X, and the DTS Headphone:X logo are registered trademarks and/or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

OPEN SOURCE SOFTWARE NOTICE INFORMATION
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

ASSEMBLING AND PREPARING

CAUTION

• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended that use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
• For wave pattern on appearance, unlike the general method of coating, it’s applied to added glittering material in raw material. With no peeled-off appearance, it has good durability. Please use it with confidence because there is no problem in using the product at all.

NOTE

• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from where you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Software
You can download and install the latest version from the LGE website (www.lg.com).

Product and Button Description

How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/down with your finger.

Basic Functions

Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

CAUTION

• Avoid touching the monitor screen as much as possible.
  • This may result in damage to the screen or some of the pixels used to create images.
• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table

• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm (3.94 inches) away from the wall to ensure sufficient ventilation.

CAUTION

• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Stand Height

1. Place the monitor mounted on the stand base in an upright position.
2. Handle the monitor with both hands for safety.

WARNING

• When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.

Adjusting the Angle

1. Place the monitor mounted on the stand base in an upright position.
2. Adjust the angle of the screen.
   The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

WARNING

• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.

Pivot Feature
The pivot feature allows the monitor to rotate 90° clockwise.

WARNING

• To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the stand does not make contact with the monitor.
• When using the Pivot function, do not rotate the monitor too fast or with excessive force.
  • The head may come in contact with the stand and scratch the base.
  • Be careful as you may injure your finger by jamming it between the head and the stand.

1. Raise the monitor to the maximum height.
2. Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
3. Rotate the monitor clockwise as shown in the figure.
4. Complete the installation by rotating the monitor 90° as shown below.

WARNING

• Be careful as you may injure your finger by jamming it between the head and the desk.

NOTE

• Auto Pivot feature of the display is not supported.
• The screen can be rotated easily using the screen pivot shortcut key provided with your Windows operating system. Note that some Windows versions and some graphics card drivers may use different settings for the screen pivot key or may not support the pivot key at all.

Using the Kensington Lock
The connector for the Kensington security system is located at the bottom of the monitor. For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website at http://www.kensington.com. Connect the monitor to a table using the Kensington security system cable.

NOTE

• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices.

1. Place the screen face down. To protect the monitor panel (screen), cover the surface with a soft cloth or the monitor protection pad included in the product package.
2. Remove the four screws tightened on the back of the monitor.
3. Place the wall mount plate onto the monitor and align it with the screw holes.
4. Tighten the four screws using a screwdriver to fix the plate to the monitor.

NOTE

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate’s installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.

Installing on the Wall
Install the monitor at least 100 mm (3.94 inches) away from the wall and leave about 100 mm (3.94 inches) of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

1. If you use screws longer than the standard length, it may damage the inside of the product.
2. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of nonstandard screws.

NOTE

• Use the screws specified by VESA standards.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. Be sure to use the proper length.
• For more information, please refer to the user manual for the wall mounting bracket.

CAUTION

• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards.
• Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm (0.3 inches) or less.

USING THE MONITOR

• Illustrations in this manual may differ from the actual product. Press the joystick button, go to Settings → Input, and then select the input option.

CAUTION

• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a screensaver if possible.

NOTE

• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

Connecting to a PC

• This monitor supports the *Plug and Play feature.
• Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.

CAUTION

• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI cable types
  • Ultra High Speed HDMI®/TM cable

DisplayPort Connection
Transmits digital video and audio signals from your PC to the monitor.
NOTE

• There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort) cable or gender that supports DisplayPort1.4. (sold separately)

Connecting AV Devices

• HDMI Connection
  HDMI transmits digital video and audio signals from your AV device to the monitor.
  NOTE

  • Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
  • Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Recommended HDMI cable types
  • Ultra High Speed HDMI®/TM cable

Connecting Peripherals

• USB Device connection
  The USB port on the product functions as a USB hub. To use USB 3.0, connect the A-B type USB 3.0 cable of the product to the PC. Peripheral devices connected to the USB IN port can be controlled from the PC.

  • NOTE

  • It is recommended you install all Windows Updates to keep your Windows up-todate before connecting to the product for use.

  • Peripheral devices are sold separately.

  • A keyboard, mouse, or USB device can be connected to the USB port.

  • The charging speed may vary depending on the device.

  • CAUTION
    Cautions When Using a USB Device

  • A USB device with an automatic recognition program installed, or that uses its own driver, may not be recognized.

  • Some USB devices may not be supported or may not work properly.

  • It is recommended to use a USB hub or hard disk drive with power supplied. (If the power supply is not adequate, the USB device may not be recognized properly.)

Connecting Headphones
Connect peripherals to the monitor via the headphones port.

NOTE

• Peripheral devices are sold separately.
• If you use angled earphones, it may cause a problem with connecting another external device to the monitor. Therefore, it is recommended to use straight earphones.
• Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.
• Please connect the USB A to B cable to use a microphone function with headphones equipped with a microphone.

USER SETTINGS

NOTE

• Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
• When Beep Guide is activated, pressing the joystick button will take you to Settings right away.

Activating the Main Menu

1. Press the joystick button on the bottom of the monitor.
2. Move the joystick up/down and left/right to set the options.
3. Press the joystick button once more to exit the main menu.

Main Menu Features

User Settings

Menu Settings

1. To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2. Configure the options by moving the joystick up/down/left/right.
3. To return to the upper menu or set other menu items, move the joystick to or pressing it.
4. If you want to exit the OSD menu, move the joystick to ****until you exit.

Game Mode on SDR(Non-HDR)signal.

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Game Mode

| Gamer 1| In this mode, users can customize elements including game-related options.

Gamer 1 and Gamer 2 picture modes allow you to save two sets of customised display settings, including game-related setup options.

Gamer 2
FPS| This mode is optimized for FPS games. It is suitable for very dark FPS games.
RTS| This mode is optimized for RTS games.
Vivid| Optimized the screen for vivid colors.
Reader| Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
HDR Effect| Optimizes the screen for high dynamic range.
sRGB| A standard RGB color space for the monitor and printer.
Color Weakness| This mode is for users who cannot distinguish between red and green. It enables users with color weakness to easily distinguish between the two colors.
Calibration 1| __

Adjusts to the calibrated screen.

Calibration 2
  NOTE

•  Calibration 1 / Calibration 2 : Please install LG Calibration Studio to run calibration.

Game Mode on HDR signal.

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Game Mode

| Gamer 1| In this mode, users can customize elements including game-related options.

Gamer 1 and Gamer 2 picture modes allow you to save two sets of customised display settings, including game-related setup options.

Gamer 2
FPS| This mode is optimized for FPS games. It is suitable for very dark FPS games.
RTS| This mode is optimized for RTS games.
Vivid| Optimized the screen for vivid colors.
  NOTE

•  HDR content may not be operated properly depending on the Windows10 OS setting. Please check the HDR On / Off setting of Windows.

•  When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.

•  While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.

•  For information about whether the graphics card and game support HDR, visit their manufacture’s website.

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Game Adjust

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Adaptive-Sync / VRR

| Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal.

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CAUTION

•    Supported Interface: DisplayPort (Adaptive-Sync), HDMI (Variable Refresh Rate).

•    Supported Graphic Card: A graphic card that supports NVIDIA’s G-SYNC or AMD’s FreeSync is necessary.

•    Supported Version: Make sure to update the graphic card to the latest driver.

•    For more information and requirement, refer to NVIDIA website ( www.nvidia.com ) and AMD website ( www.amd.com ).

Extended| Enables wider frequency range of Adaptive-Sync/VRR function than basic mode. The screen may flicker during the game play.
Basic| Enables basic frequency range of Adaptive-Sync/VRR function.
Off| Adaptive-Sync/VRR function off.
Black Stabilizer| You can control the black contrast to have better visibility in dark scenes. You can easily distinguish objects on dark game screens.
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Game Adjust

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Response Time

| Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use Fast.

For a fast-moving picture, it is recommended that you use Faster.

Once Faster Mode is selected, Motion Blur may occur depending on the content.

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Faster| Sets the response time to Faster.
Fast| Sets the response time to Fast.
Normal| Sets the response time to Normal.
Off| Does not use the response time improvement feature.
Crosshair| Crosshair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the Crosshair that fits their gaming environment among four different Crosshairs.
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FPS Counter

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On

| The indicator is displayed on the upper left of the screen. It will reflect the actual frame rate that is received at the input. You can also adjust the position of FPS Counter. (upper left / upper right / lower right / lower left)
Off| Does not use the FPS Counter feature.
  NOTE

•    FPS Counter and Crosshair feature can not be used at the same time.

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Game Reset

| Returns game to the default settings.
No| Cancel the select.
Yes| Returns to the default settings.
Settings > Picture Adjust| Description
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Picture Adjust

| Brightness| Adjusts the brightness of the screen.
Contrast| Adjusts the contrast of the screen.
Sharpness| Adjusts the sharpness of the screen.
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Gamma

| Mode 1, Mode 2,

Mode 3

| The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter the image becomes.
Mode 4| If you do not need to adjust the gamma settings, select Mode 4.
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Color Temp

| Custom| The user can adjust it to red, green, or blue by customization.
Warm| Sets the screen color to a reddish tone.
Medium| Sets the screen color to between a red and blue tone.
Cool| Sets the screen color to a bluish tone.
Manual| The user can fine – tune the color temperature.
R/G/B| You can customize the picture color using Red , Green , and Blue colors.
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Six Color

| Meets the user requirements for colors by adjusting the hue and saturation of the six colors (Red, Green, Blue, Cyan, Magenta and Yellow) and then saving the settings.
Hue| Adjusts the tone of the screen colors.
Saturation| Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors become. The higher the value, the more saturated and darker the colors become.
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Black Level

| Sets the offset level (for HDMI only).

Ÿ Offset : as a reference for a video signal, this is the darkest color the monitor can display.

High| Keeps the current contrast ratio of the screen .
Low| Lowers the black levels and raise s the white levels from the current contrast ratio of the screen.
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Picture Adjust

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Variable Backlight

| Provides extended contrast and gradation on a dark screen depending on game or video content.
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Faster| Preferably for PC gaming experiences.
Fast| Preferably for console gaming experiences.
Normal| Preferably for playing video content and internet or word-processing.
Off| Disables the Variable Backlight feature.
  NOTE

•    When these feature is enabled, a slight halo effect may be shown on dark backgrounds. This is normal and not a malfunction.

•    When these feature is enabled, the screen flickering may occur intermittently.

•    The function can only be used on HDR content.

•    It is recommended to turn off when you are not using the gaming function.

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DFC

| On| Adjusts the brightness automatically according to the screen.
Off| Disables the DFC feature.
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Picture Reset

| Do you want to reset your picture settings?
No| Cancel the select.
Yes| Returns to the default settings.
Settings > Input| Description
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Input

| Input List| Selects the input mode.
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Aspect Ratio

| Adjusts the aspect ratio of the screen.
Full Wide| Displays the video in widescreen, regardless of the video signal input.
4:3| Displays the video in 4:3.
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Auto Input Switch

| When automatic input switch is set to On , display will automatically switch to new input when connected.
On| Enables Auto Input Switch .
Off| Disables Auto Input Switch .
Settings > General| Description
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General

| Language| Sets the menu screen to the desired language.
User-defined Key 1| You can customise the main menu to access your preferred menu easily.

User-definded Key 1 and User-definded Key 2 appear at the left/right of the main menu.

User-defined Key 2
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DTS Headphone:X

| Enables the realization of three-dimensional sound with headphones or earphone.
Game| This mode is optimized for Game.
Entertainment| This mode is optimized for Entertainment.
Sports| This mode is optimized for Sports.
Off| Disables DTS Headhpone:X function.
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SMART ENERGY SAVING

| High| Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low| Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off| Disables the SMART ENERGY SAVING feature.
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Deep Sleep Mode

| When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.
On| Enables Deep sleep Mode.
Off| Disables Deep sleep Mode.
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Power LED

| Turns the power LED on the bottom of the monitor on or off.
On| The power LED turns on automatically.
Off| The power LED turns off.
Automatic Standby| Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function. ( 8H , 6H , 4H and Off )
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General

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Input Compatibility Version

| Please set the Input Compatibility Version to match the version of the connected external device.
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HDMI

| 2.1(PC)/2.1(AV)/1.4

If you want to use the HDR, select the Input Compatibility Version to 2.1(PC) or 2.1(AV).

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DisplayPort

| 1.4(DSC)/1.4/1.2

If you want to use the HDR, select the Input Compatibility Version to 1.4(DSC) or 1.4.

  NOTE

•    If the connected device supports 2.1 in HDMI but the screen or sound does not work properly, set this function to 2.1(AV).

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Buzzer

| This feature lets you set the sound generated from Buzzer when your monitor powers on.
On| Enables your monitor’s Buzzer .
Off| Disables your monitor’s Buzzer .
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OSD Lock

| This feature disables the configuration and adjustment of menus.
On| Enables OSD Lock .
Off| Disables OSD Lock .
  NOTE

•    All features are disabled except Brightness , Contrast in Picture Adjust , Input , OSD Lock and Information in General.

Information| The display information will be shown the Total Power On Time, Resolution.
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Reset to Initial Settings

| Do you want to reset your settings?
No| Cancel the reset.
Yes| Returns to the default settings.

TROUBLESHOOTING

Nothing is displayed on the screen.

Is the monitor’s power cord plugged in?| •    Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?| •    Check the power cable connection and press the power button.
Is the power on and the power LED displaying white?| •    Check that the connected input is enabled ( Settings > Input ).
Is the power LED blinking?| •    If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.

•    Check if the computer is turned on.

Is the “The screen is not currently set to the recommended resolution. If you have no video or the screen flickers, see the troubleshooting guide in the product owner’s manual.” message being displayed?| •    This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
Is the “No Signal” message being displayed?| •    This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
Have you installed the display driver?| •    Be sure to install the display driver from our web site: http://www.lg.com.

•    Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.

Are some functions not available when you press the Menu button?| • The OSD is locked. Go to Settings > General and set OSD Lock to Off.
The screen retains an image.

Does image sticking occur even when the monitor is turned off?| • Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.

•    To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.

Did you select the appropriate resolution?| •    If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.
2560 x 1440 resolution is not available in DisplayPort. (240 Hz)

Is it connected to the correct input?| •    If it is connected with HDMI input, set it to DisplayPort input.

Go to Settings > General > Input Compatibility Version and set the option to 1.4(DSC) .

•    Check if the graphics card supports the DSC (Display Stream Compression).

•    Check if the graphics card driver has been updated to the latest version.

2560 x 1440 resolution is not available in HDMI. (240 Hz)

Is it connected to the correct graphics card?| •    Check if the graphics card supports 2560 x 1440 / 240 Hz in HDMI.

•    Check if the graphics card driver has been updated to the latest version.

NOTE

• Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.
• Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
• Check if the graphics card’s resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display > Settings in Windows. (The settings may differ depending on the operating system (OS) you use.)
• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
• Some graphics cards may not support 2560 x 1440 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.

The display color is abnormal.

Does the display appear discolored (16 colors)?| •    Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel > Display > Settings > Color Quality. (The settings may differ depending on the operating system (OS) you use.)
Does the display color appear unstable or monochrome?| •    Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC’s graphics card.
Are there spots on the screen?| •    When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor’s performance.
No sound from the headphone port.

Are images displayed using DP (DisplayPort) or HDMI input without sound?| •    Make sure that the headphone port connections are made properly.

•    Try increasing the volume with the joystick.

•    Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound > set the Monitor as default device. (The settings may differ depending on the operating system (OS) you use.)

PRODUCT SPECIFICATION

LCD Screen| Color Depth| HDMI| 8-bit/10-bit color is supported.
---|---|---|---
DP (DisplayPort)| 10-bit color is supported.
Resolution| Max Resolution| 2560 x 1440 @ 240 Hz (HDMI/DisplayPort)
Recommended Resolution| 2560 x 1440 @ 240 Hz (HDMI/DisplayPort)
Power Sources| Power Rating| 19 V       3.3 A
Power Consumption (Typical)| On mode: 50 W (Typical)*

Sleep Mode (Standby Mode) : ≤ 0.5 W ([Deep Sleep Mode]: [On])** Off Mode: ≤ 0.3 W

AC/DC Adapter| DA-65G19, manufactured by Asian Power Devices Inc.

Or ADS-65AI-19-3 19065E, manufactured by SHENZHEN HONOR ELECTRONIC

Or ADS-65FAI-19 19065EPG-1, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPK-1, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS- 65FAI-19 19065EPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC

Or MS-V3420R190-065L0-DE, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Or MS-V3420R190-065L0-KR, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Or MS-V3420R190-065L0-US, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD

Output: 19 V   3.42 A

Environmental Conditions| Operating Conditions| Temperature| 0 °C to 40 °C (32 °F to 104 °F)
Humidity| Less than 80 %
Storing Conditions| Temperature| -20 °C to 60 °C (-4 °F to 140 °F)
Humidity| Less than 85 %
Dimensions| Monitor Size (Width x Height x Depth)
---|---
With Stand| 613.5 x 577.7 x 253.7 (mm)

24.1 x 22.7 x 9.9 (inches)

Without Stand| 613.5 x 371.6 x 51.3 (mm)

24.1 x 14.6 x 2.0 (inches)

Weight (Without Packaging)| With Stand| 6.2 kg (13.6 lbs)
Without Stand| 4.3 kg (9.4 lbs)

Specifications are subject to change without notice.

• The symbol means alternating current, and the symbol means direct current.
• The Power Consumption level can be different by operating condition and monitor setting.
  • The On mode power consumption is measured with LGE test standard (Full White pattern, Maximum resolution).
  • The monitor goes to the Sleep Mode in a couple of minutes (Max 5 minutes).

Factory Support Mode

• HDMI
  __

Resolution

| __

Horizontal Frequency (kHz)

| __

Vertical Frequency (Hz)

| __

Polarity (H/V)

| __

Remarks

---|---|---|---|---
640 x 480| 31.469| 59.94| -/-|
800 x 600| 37.879| 60.317| +/+|
1024 x 768| 48.363| 60.004| -/-|
1280 x 720| 45| 60| +/+|
1280 x 1024| 79.976| 75.025| +/+|
1920 x 1080| 67.5| 60| +/+|
__

2560 x 1440

| __

88.787

| __

59.951

| __

+/-

| Recommend Timing

– Input Compatibility Version: 1.4

2560 x 1440| 182.996| 119.998| +/-|
__

2560 x 1440

| __

218.29

| __

143.991

| __

+/-

| Recommend Timing

– Input Compatibility Version: 2.1(AV)

__

2560 x 1440

| __

388.511

| __

239.97

| __

+/-

| Recommend Timing

– Input Compatibility Version: 2.1(PC)

• DisplayPort
  __

Resolution

| __

Horizontal Frequency (kHz)

| __

Vertical Frequency (Hz)

| __

Polarity (H/V)

| __

Remarks

---|---|---|---|---
640 x 480| 31.469| 59.94| -/-|
800 x 600| 37.879| 60.317| +/+|
1024 x 768| 48.363| 60.004| -/-|
1280 x 1024| 79.976| 75.025| +/+|
1920 x 1080| 67.5| 60| +/+|
2560 x 1440| 88.787| 59.951| +/-|
2560 x 1440| 182.996| 119.998| +/-|
__

2560 x 1440

| __

222.151

| __

143.973

| __

+/-

| Recommend Timing

– Input Compatibility Version: 1.2 / 1.4

__

2560 x 1440

| __

388.511

| __

239.97

| __

+/-

| Recommend Timing

– Input Compatibility Version: 1.4(DSC)

  * DSC: Display Stream Compression.
  * To display 144 Hz or over, make sure to use a graphics card that supports DSC (Display Stream Compression).

HDMI Timing (Video)

Factory Support Mode (Preset Mode)| Horizontal Frequency (kHz)| Vertical Frequency (Hz)| Remarks
---|---|---|---
480P| 31.5| 60|
720P| 45| 60|
1080P| 67.5| 60|
1080P| 135| 120|
2160P| 135| 60|
2160P| 255| 120|

Power LED

Beep Guide

Slider

Game Adjust – Response Time| 2 3
Game Adjust – Response Time – Faster| 2 3 1
Game Adjust – Response Time – Fast| 2 3 2
Game Adjust – Response Time – Normal| 2 3 3
Menu| Location
---|---
Game Adjust – Response Time – Off| 2 3 4
Game Adjust – Crosshair| 2 4
Game Adjust – Crosshair – Red Cross| 2 4 1
Game Adjust – Crosshair – Green Cross| 2 4 2
Game Adjust – Crosshair – Red Dot| 2 4 3
Game Adjust – Crosshair – Green Dot| 2 4 4
Game Adjust – Crosshair – Off| 2 4 5
Game Adjust – FPS Counter| 2 5
Game Adjust – FPS Counter – On| 2 5 1
Game Adjust – FPS Counter – Off| 2 5 2
Game Adjust – Game Reset| 2 6
Game Adjust – Game Reset – No| 2 6 1
Game Adjust – Game Reset – Yes| 2 6 2
Picture Adjust| 3
Picture Adjust – Brightness| 3 1
Picture Adjust – Brightness| 3 1 1

Slider

Picture Adjust – Contrast| 3 2
Picture Adjust – Contrast| 3 2 1

Slider

Picture Adjust – Sharpness| 3 3
Picture Adjust – Sharpness| 3 3 1

Slider

Picture Adjust – Gamma| 3 4
Picture Adjust – Gamma – Mode 1| 3 4 1
Picture Adjust – Gamma – Mode 2| 3 4 2
Menu| Location
---|---
Picture Adjust – Gamma – Mode 3| 3 4 3
Picture Adjust – Gamma – Mode 4| 3 4 4
Picture Adjust – Color Temp| 3 5
Picture Adjust – Color Temp – Custom| 3 5 1
Picture Adjust – Color Temp – Warm| 3 5 2
Picture Adjust – Color Temp – Medium| 3 5 3
Picture Adjust – Color Temp – Cool| 3 5 4
Picture Adjust – Color Temp – Manual| 3 5 5
Picture Adjust – Color Temp – Manual| 3 5 5 1

Slider

Picture Adjust – R/G/B| 3 6
Picture Adjust – R/G/B – Red| 3 6 1
Picture Adjust – R/G/B – Red| 3 6 1

Slider

Picture Adjust – R/G/B – Green| 3 6 2
Picture Adjust – R/G/B – Green| 3 6 2

Slider

Picture Adjust – R/G/B – Blue| 3 6 3
Picture Adjust – R/G/B – Blue| 3 6 3

Slider

Picture Adjust – Six Color| 3 7
Picture Adjust – Six Color – Red Hue| 3 7 1
Picture Adjust – Six Color – Red Hue| 3 7 1

Slider

Picture Adjust – Six Color – Red Saturation| 3 7 2
Menu| Location
---|---
Picture Adjust – Six Color – Red Saturation| 3 7 2

Slider

Picture Adjust – Six Color – Green Hue| 3 7 3
Picture Adjust – Six Color – Green Hue| 3 7 3

Slider

Picture Adjust – Six Color – Green Saturation| 3 7 4
Picture Adjust – Six Color – Green Saturation| 3 7 4

Slider

Picture Adjust – Six Color – Blue Hue| 3 7 5
Picture Adjust – Six Color – Blue Hue| 3 7 5

Slider

Picture Adjust – Six Color – Blue Saturation| 3 7 6
Picture Adjust – Six Color – Blue Saturation| 3 7 6

Slider

Picture Adjust – Six Color – Cyan Hue| 3 7 7
Picture Adjust – Six Color – Cyan Hue| 3 7 7

Slider

Picture Adjust – Six Color – Cyan Saturation| 3 7 8
Picture Adjust – Six Color – Cyan Saturation| 3 7 8

Slider

Picture Adjust – Six Color – Magenta Hue| 3 7 9
Picture Adjust – Six Color – Magenta Hue| 3 7 9

Slider

Picture Adjust – Six Color – Magenta Saturation| 3 7 10
Menu| Location
---|---
Picture Adjust – Six Color – Magenta Saturation| 3 7 10

Slider

Picture Adjust – Six Color – Yellow Hue| 3 7 11
Picture Adjust – Six Color – Yellow Hue| 3 7 11

Slider

Picture Adjust – Six Color – Yellow Saturation| 3 7 12
Picture Adjust – Six Color – Yellow Saturation| 3 7 12

Slider

Picture Adjust – Black Level| 3 8
Picture Adjust – Black Level – High| 3 8 1
Picture Adjust – Black Level – Low| 3 8 2
Picture Adjust – Variable Backlight| 3 9
Picture Adjust – Variable Backlight – Faster| 3 9 1
Picture Adjust – Variable Backlight – Fast| 3 9 2
Picture Adjust – Variable Backlight – Normal| 3 9 3
Picture Adjust – Variable Backlight – Off| 3 9 4
Picture Adjust – DFC| 3 10
Picture Adjust – DFC – On| 3 10 1
Picture Adjust – DFC – Off| 3 10 2
Picture Adjust – Picture Reset| 3 11
Picture Adjust – Picture Reset – No| 3 11 1
Picture Adjust – Picture Reset – Yes| 3 11 2
Input| 4
Input – Input List| 4 1
Input – Input List – HDMI 1| 4 1 1
Menu| Location
---|---
Input – Input List – HDMI 2| 4 1 2
Input – Input List – DisplayPort| 4 1 3
Input – Aspect Ratio| 4 2
Input – Aspect Ratio – Full Wide| 4 2 1
Input – Aspect Ratio – 4:3| 4 2 2
Input – Auto Input Switch| 4 3
Input – Auto Input Switch – On| 4 3 1
Input – Auto Input Switch – Off| 4 3 2
General| 5
General – Language| 5 1
General – Language – English| 5 1 1
General – Language – German| 5 1 2
General – Language – French| 5 1 3
General – Language – Spanish| 5 1 4
General – Language – Italian| 5 1 5
General – Language – Swedish| 5 1 6
General – Language – Finnish| 5 1 7
General – Language – Portuguese| 5 1 8
General – Language – Portuguese (Brazil)| 5 1 9
General – Language – Polish| 5 1 10
General – Language – Russian| 5 1 11
General – Language – Turkish| 5 1 12
General – Language – Ukrainian| 5 1 13
General – Language – Chinese| 5 1 14
General – Language – Traditional Chinese| 5 1 15
General – Language – Japanese| 5 1 16
General – Language – Korean| 5 1 17

Supplier’s Declaration of Conformity
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632
E-mail lg.environmental@lge.com

The model and serial number of the product are located on the back and on one side of the product.
Record them below in case you ever need service.

• Model. __
• Serial No. __

www.lg.com

References

• Patents - DTS
• Computer Products & Accessories: Locks & Docks | Kensington
• LG Electronics & Home Appliances | Shop Now | LG USA
• LG Open Source

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