uni RJ45 USB-C to Ethernet Adapter User Manual
- June 14, 2024
- uni
Table of Contents
uni RJ45 USB-C to Ethernet Adapter
Frequently Asked Questions
Q: Why is the product not working?
A: Normally the product should work. Please check with the following steps.
- Check the compatible list in the product description.
- Make sure your phone/tablet supports ethernet and USB 3.0 or later version. You can check it on the official website of your device or contact us directly at support@uniaccessories.com
- If both requirements are satisfied, connect other USB C devices to your laptop or use the product with other laptops or PCs.
- Please download the driver on the website below if it is still not working. https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-usb-3-0-software
- If all steps have been done and remain not working. Please contact us at support@uniaccessories.com .
Q: Does it require drivers?
A: No, it doesn’t. Driver is not required normally.
Q: Why can’t it reach 2.5 Gbps ?
A: The speed depends on your internet environment, device type and the
bandwidth of your router. For 2.5 Gbps:
- Please make sure the USB C port on your device at least supports USB 3.0.
- The network cable should be CAT6 or above.
- Please check your bandwidth allocation.
If you are still unsatisfied with the speed, please contact us at support@uniaccessories.com and we will solve your problem within 24 hours.
Q: It is not working after my device is upgraded to Big Sur.
Please check with the following steps:
- Reset SMC to see if it works.
- Update to the latest Big Sur.
- Reactivate the adapter, please check the website: https://support.apple.com/en-hk/guide/mac-help/mh11939/mac
- Activate Safe Mode, please see the website: https://discussions.apple.com/thread/252123426
If the problem remains unsolved, or you have difficulty completing those steps, please get in touch with us through support@uniaccessories.com .
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Q: The adapter is getting hot, is it normal?
A: It is normal to get hot when the device keeps transmitting signals. Please do not worry since the device is made from heat-resistance material. -
Q: Can this adapter charge my device?
A: Sorry, this adapter is an internet adapter only. Charging is not supported. -
Q: Why does it keep disconnecting?
A: Normally we do not see this problem, please contact us through support@uniaccessories.com or click on ‘your orders’ – ‘contact seller’. We will solve your problem within 24 hours.
Compatible List (incomplete list)
Phones & Tablets
- Samsung Note 8/ 9/ 10/ 10+/ 20/ Ultra
- Samsung Galaxy S21 Ultra/ S21 + / S21 / S20 / S20+/ S20 Ultra/ S10/ S10+/ S9/ S9+/ S8/ S8+
- Samsung Galaxy Tablet Tab A 10.5
- Google Pixel/ Pixel 2/ Pixel 3/ Pixel 4/ Pixel 5/ Pixel 6
- iPad Pro 2022/2021/2020/2018
- iPad Air 5/4
- iPad mini 6
Laptop & PC
- MacBook Pro 2023/2022/2021/2020
- MacBook Air 2023/2022/2020/2019
- MacBook 2019/2018/2017
- iMac Pro 2017/2018
- Surface Book 3/ Laptop 5/ Pro 9/ Go 3
- Lenovo ThinkPad X1 Carbon (5th Gen)
- Lenovo Yoga 720/910/920
- HP Spectre X360/HP 13-V014TU
- Chromebook: Google Pixelbook
- Dell XPS 13″/15″/ 17″
- Asus ZenBook3
System
Supports Linux, macOS, Windows, iOS, Android
Non-Compatible List (incomplete list)
- *Only suitable for USB C to Ethernet devices.
- (X) Not suitable for non-Type C devices
- (X) Not suitable for Lightning devices
- (X) Not compatible with Nintendo Switch, Oneplus, iPhone
uni has an 18-month warranty for all products
- So please feel to contact us if you have any further problems, at support@uniaccessories.com
- Our customer service is 24 hours online and always here to help! 🙂
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