uni D11 USB Hub 3.0 Instruction Manual
- June 14, 2024
- uni
Table of Contents
D11 USB Hub 3.0
Instruction Manual  
Frequently Asked Questions
Q: Does this hub support charging?
A: We do not suggest you use it for charging since it is mainly designed for data transfer with only 5V/1A. The charging speed is slow.
Q: Why is there no reaction after connected?
A: 1) Connect to monitor: Check the working status of your monitor and research on the offcial website of your monitor for usb hub support. If not, please connect it directly to your PC or contact us for replacement. 2) Connect to PC: See the mouse problem for solutions.
Q: Can I use all four ports simultaneously?
A: Certainly, as long as the total current is less than 900mA.
Q: Why is my mouse unstable and lag when using the product?
A: It is an unusual situation. Please see the following steps. 1. Check the compatibility of your device based on our compatible list. 2. Make sure your USB devices are working normally by connecting other USB devices. 3. The total current of all devices has to be less than 900mA. 4. Please connect it to other USB ports on your devices or restart your device. If your problem remains unsolved,please contact us through support@uniaccessories.com. We will solve your problem within 24 hours.
A: We offer an 18-monthly guarantee for all our products. Please contact us through support@uniaccessories.com if you have any problems. Our 7/24 customer service will solve your problem within 24 hours.
Compatible Devices (lncomplete List)
USB (Female) Port
- Mouse, Keyboard, USB Bluetooth Adapter, USB ash drive
- Card reader, Camera, Printer
- Hard drive, SSD, Game Controller USB (Female) Port
- Many other USB connection devices
USB (Male) Port
- Apple: Mac Pro/Mini, iMac 2020 and earlier MacBook Air 2017 and earlier, MacBook Pro 2015 and earlier
- Microsoft: Surface Pro 7 / 7+ and earlier, Surface Book, Surface Laptop 1-4 / SE / GO /GO2, Dell Latitude, Inspiron, Vostro
- Google: Chromebook Pixel
- PS4/5 Console
- Almost all devices with USB ports and data transfer functions are compatible with our product.
Uni has an
18-monthly guarantee for all products.
So please feel free to contact us if you have any further problems.
support@uniaccessories.com
Our customer service is 24 hours online and always here to help! 🙂
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