WeHome EBOX Family Robot User Manual

June 13, 2024
WeHome

We Home EBOX Family Robot

Safety Information

Before using the robot, please read the following safety instructions and take general preventative measures.

  1.  Only authorized technicians are allowed to disassemble the robot. Users are not recommended to do so.
  2.  Remove the exterior protective covering before use to ensure the device can work properly.
  3. Do not place the robot on a desk, table, TV bench, or other places where dropping may occur easily to avoid any damage.
  4. No operation is allowed in an environment with an open fire or fragile object. No operation is allowed in an area where flammable materials are stored.
  5. Do not throw or kick the robot.
  6. Do not operate the device in a bathroom, washroom, or other wet areas.
  7. Only use the robot in an environment where the temperature range from -10″C to 35″C.
  8. Ensure Wi-Fi signals are available in the area where the robot works.
  9. Do not over-bend the cable or place any heavy or sharp objects on the robot.
  10. Any operations not complying with the user manual may cause damage to the robot.

Packaging List

  1. EBO X Robot
  2. Charging Dock
  3. Adapter for Charging Dock
  4. User Manual
  5. SD Card
  6. Pin

Product Introduction

  1. ToF Modul

  2. Camera

  3. Privacy Button

  4. Eye Expression Light

  5. Touch Are

  6. Hub Motor

  7. Infrared Fill Light

  8. MIC

  9. Waist Atmosphere Lights

  10. ToF Module

  11. Acoustic Unit

  12. Air Outlet

  13. SD Card Slot

  14. Infrared Receiver Modul

  15. ToF Module

  16. Touch Area

  17. Pause/Play

  18. Volume Down

  19. Action Button

  20. Volume Up

  21. Power Button

  22. Reset Button

  23. Charging Contact
    Product Introduction

  24. Power Indicator Light

  25. Infrared Transmitter Module

  26. Charging Contact

  27. DC Interface

  28. Charging Cable Limit Slot

  29. Non-slip Glue
    Product Introduction

How to Use the Charging Dock

  1.  Insert the DC plug of the adapter into the DC hole at the bottom of the charging dock.

  2. Push the adapter cable into the slot of the charging base to ensure the former will not jack the latter
    .How to Use the Charging Dock

  3. Remove the covering on the non-slip glue of the charging base and place the charging dock with its back tightly against a wall and its bottom firmly on the floor.

    Note: To prevent the charging dock from moving, please ensure it tightly leans against the bottom of the wall and is firmly attached to the floor.

  4. Keep 1.5 meter areas in front and 1 meter on the left and right of the charging dock clear of obstacles, so that the robot can smoothly return for charging.

  5. Plug the adapter into the power supply. The indicator light on the top of the charging dock will turn on once the connection is successful.
    How to Use the Charging Dock

  6. When placed on the charging dock, the robot will turn on and start charging automatically, and it will display the current battery level.
    How to Use the Charging Dock

How to Use the Robot

  1. Power on/Power off: Press the power button to turn on the robot.
    Press and hold the power button for 3 seconds to turn off the robot.

  2. Tap the Action button to use the voice assistant without saying any wakeup words.

  3. Play control functions: Volume+/ Volume – and Pause/Play.
    How to Use the Robot

  4. Touch areas (left and right):
    How to Use the Robot+

  5. Three Methods for Changing Privacy Settings:
    (1) Press and lock the gimbal camera. It will be turned off, and manual turning on is required. In this case, you cannot activate the gimbal camera via the App.

{2) Press the Privacy button. When the indicator light is on, the robot’s recording microphone and camera will be disconnected from the power supply. In this case, activation via the App is not available.

(3) You can quickly activate and deactivate the gimbal camera via the EBO HOME App’ s shortcut button.

  1. Connect the Bluetooth of the robot:
    (1) Search “EBO X ROBOT” on your smart device.
    (2) Choose to connect the Bluetooth of the robot.
    (3) In the EBO HOME App, choose the Bluetooth device you are connecting to disconnect.

How to Connect the Robot to the Network

  1. It takes about 1 minute for the robot to start up, and then enter the scanning mode.

  2. When downloading the App and signing up for an account, please select the correct country or region information.
    |
    ---|---

  3. Log in to the homepage on EBO App and follow the steps below to bind the robot and match the network with the correct Wi-Fi name and passwords:

  4. Scan the QR code and wait for a moment until you hear the robot prompt that the network connection is successful.

  5. Stay on the QR code page until the prompt of successful binding appears.

  6. Change the network for the robot:
    Go to the robot settings page on EBO HOME App
    Go to the WLAN option
    Enter your new Wi-Fi account and password
    Generate a QR code, and the robot scans the code

Robot Specifications

Product Name EBO X Family Robot Companion
Product Model EBO X

Self-defined Radio
Product Dimensions| L168mm xW168mm x H218mm| Material| PC+ABS
Product Weight| 1700g (±20g)| Gimbal Description| Single Axis Gimbal
Resolution| UHD, FHD, HD, and SD| Top Speed| 1.5m/s
Camera FOV| 106°| Climb Angle| c15°
Camera F/N| 1.8| Obstacle Clearance| <=10mm
Microphone Type| 4 Microphones array| Operating Noise| <=28dB
Speaker Power| 8W| Audio Coding Format| AAC\ PCM
BPU/NPU| 5 TOPS BPU| Video Coding Format| H265
Motor Type| Brushless Direct Drive Hub Motor| RAM| 2GB
Battery Capacity| 2500mAh| ROM| 8GB
Adapter Rated Power| 19V 2A| Auto Charging Technology| Vision and Infrared
Robot Rated Power| 9W| LED Specifications| RGB
Charging Time| 2 Hour| Extended Memory Support| 16G – 256G
Battery Life| 2-3 Hour| File Format for Memory Card| MP4

Legal Notices

  1. Before using the product, please carefully read this document and keep it for future reference.
  2. The illustrations and descriptions in this document are for reference only, and the actual product shall prevail. For specific specifications and configurations, please refer to the relevant specification documents or consult the seller.
  3. The nominal storage capacity and technical performance indicators are only specifications, and the actual data may vary due to factors such as environments and settings.
  4. If you use the robot with other products or software, Enablon do not guarantee its compatibility and legality.
  5. Nothing in this document constitutes a modification of Enablon’s product warranty policy.
  6. This product is not intended for use in organ transplantation or other life support system applications where any product failure could result in death or personal injury.
  7. Without the authorization of Enablon, no one may copy, transcribe, delete, compile, store, transmit or translate this document.

FCC Regulatory Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. ff this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

IC Regulatory Compliance

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; 5150-5350 MHz are restricted to indoor use only. or The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European Union countries (BE/BG/CZ/DK/ DE/EE/IE/EL/ES/FR/HR/ IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/ N 0/CH/IS/LI/UK(NI)

Wireless protocol frequency bands maximum output power
802.11 b,g,n 2.4GHz 16dBm
802.11.a,ac 5.2GHz 17dBm
BT 2.4GHz Dom
2.4G self-defined radio 2.4GHz 2dBm

Social Media

@enabot_official

@Enabot

@enabotebo

For General Questions: ebo@enabot.com
For Technical Support: support@enabot.com
For Business: sales@enabot.com
For Marketing: marketing@enabot.com

CUSTOMERS SUPPORT

www.enabot.com

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