Beijing Orion Star Technology OS-R-DR02 Orion Star AI Intelligent Delivery Robot Instruction Manual

Beijing Orion Star Technology OS-R-DR02 Orion Star AI Intelligent Delivery Robot

Disclaimer

Thank you for purchasing the products of Beijing Orion Star Technology Co., Ltd. (hereinafter referred to as “Orion Star”). Before using this product, please carefully read this disclaimer and the Orion Star AI intelligent delivery robot instruction manual to ensure that the product is set correctly. Failure to follow the disclaimer or the instruction manual may cause injury to you and the people around, or damage the product or the objects in its surrounding environment. The final interpretation right of this disclaimer, this manual and all related documents of the product belongs to Orion Star. Orion Star has the right to update product documentation at any time without prior notice. Please visit the official website of Orion Star (https://www.ainirobot.com) for the latest product documentation.

Once you start using this product, it is deemed that you have carefully read the product documentation and understood, approved and accepted all the terms and contents of the product documentation. If you disagree with any of the terms of this disclaimer, you should immediately stop using all products and services provided by Orion Star. You promise to take full responsibility for the use of this product and the possible consequences. You promise to use this product only for legitimate purposes and not to use this product in any way to directly or indirectly engage in behavior that violates Chinese laws and social ethics. For all personal injuries, accidents, property losses, legal disputes, and all other unfavorable events that cause conflicts of interest caused by force majeure, you shall bear the relevant responsibilities and losses yourself, and Orion Star will not bear any responsibility.

Orion Star is not responsible for any damages, injuries and any legal liabilities caused by the use of this product not in accordance with the product documentation. You should comply with all safety instructions including but not limited to those mentioned in this statement. Even if the above regulations exist, your consumer rights are still protected by local laws and regulations. Our company reserves the right to modify the technical parameters and function settings due to product software upgrades; our company reserves the right to adjust the hardware configuration due to adjustment of product hardware technical parameters and other reasons, and the actual product shall prevail. To use the latest functions described in this manual, it may be necessary to update the robot’s software. This manual is for user reference only. The description may not be detailed and accurate enough. Please refer to the actual product for details. If the problem you encounter cannot be solved, please contact the after-sales service.

Applications

This product is suitable for manually issuing instructions in restaurants, tea rooms and other places for transporting drinks, meals, tableware, etc. The product has the function of automatic navigation and avoiding obstacles strategies.

Usage notes

When you are using Orion robots, please avoid the following behaviors. Once viola ted, the customer shall bear all related costs, legal liabilities and risks.

• Failure or damage to the product caused by failure to use, maintain, and keep in accordance with the contents of the product use instructions;
• Product damage caused by accidental factors, such as unmatched voltage input, high temperature, water ingress, mechanical damage, breakage, severe oxidation of the product, rust, or circuit board burned, etc.;
• Product damage caused by human actions, such as a collision caused by a person blocking the front of the robot, or tripartite damage caused by a robot toppling, and a robot falling accident caused by not positioning in accordance with the requirements of use, or not drawing a prohibition line;
• The use of pirated software causes product failure or damage, and virus infection during use causes product failure or damage;
• Improper use of soaking liquid, dampness, mold, insect damage, or animal bites causes product failure or damage;
• Product failure or damage caused by force majeure (fire, earthquake, flood, etc.);
• Do not disassemble the robot or charger without permission, or dismantle without authorization and lose the warranty qualification, which may cause safety problems.
• Do not use this product in places without fences or at the top of stairs, as it may cause injury due to falling.
• When minors come into contact with this product, please guardian by their side to prevent injury caused by tilting or falling due to external force.
• Do not place body parts or other objects under the chassis of the robot, as they may cause injury during the movement of the robot.

Transportation and storage notes

During storage and transportation, the robot should be fixed in a packing box or transfer box. Moisture-proof, vibration-proof and shock-resistant measures should be taken during transportation. This product contains lithium batteries, please transport them in accordance with local lithium battery laws and regulations.

If the robot will not be used for a long time, please turn it off after fully charged and store it in a dry place at -10 to 50 degrees Celsius.
When the transportation and storage conditions do not meet the specified scope, it is necessary for the customer and the supplier to reach an agreement.

Packaging list

Get to know the AI Delivery Robot

Basic features

Power On/Off

Power on: Press the power button for 5 seconds, so that the robot will be turned on.
Power off: Press the power button for 3 seconds, so that the robot will be turned off.

Remote
Shutdown method, please refer to the software function introductions. Plug the charger cable into the rear of the robot to recharge the robot. When the battery is full or you don’t want to continue charging, please disconnect the adopter from the robot.

Emergency stop

Under special circumstances, you can press the emergency stop button on the back of the robot, and the robot will enter a stopped state; the machine will continue the current task after the button is restored.
Press the button to start emergency stop, turn the button to the right to resume.

Common problems

make sure that the charger’s power cord plug is inserted into
the power socket. Poor contact, please confirm that the robot
is in good contact with the charging cable.
Network error| The Wi-Fi or SIM card signal is not good, please make sure the robot is in a good signal range. The Wi-Fi or SIM card network connection is abnormal, please reconnect to the network in the system settings.
Position lost| Please follow the instructions to push the robot under the Coded Target on the ceiling Or push the robot to the Automatic Charging Dock(if possible) Or push the robot to the Positioning Point to re-position
Position lost| Please follow the instructions to push the robot under the Coded Target on the ceiling Or push the robot to the Automatic Charging Dock(if possible) Or push the robot to the Positioning Point to re-position
Navigation error| It is recommended to clear the temporary obstacles in front of the robot/target point and try to continue the task. Cancel the task, push the robot under the Coded Target on the ceiling and restart the robot.
Task uncompleted notice| In the delivery task, if the goods are not picked up in time, the robot will return, and the unfinished task can be cancelled or the task can be restarted.
Failed to recognize voice| The network signal is not good, please confirm that the robot is in good network signal coverage. The environment is too
noisy, please move the robot to a place where the environment is suitable.
Failed to recognize face| The camera is blocked, please clear the obstructions at the camera. If the light is too strong or the human face is backlit,
please move the robot to a place where the light environment
is suitable.
Unable to move| The emergency stop button is pressed, please hang up the emergency stop button. There are foreign objects entangled
Unable to move in the wheels of the robot, please shut down and clean it up.
If the positioning is lost, push the robot to the bottom of the ceiling positioning label.
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If the problem still exists, please contact after-sales service 400-898-7779

Model specifications

Items

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Specifications

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Product Size| 55.8cm×52.5cm×137.5cm
Product Weight| Net weight 54KG
Product Color| White
Environment Requirement| Storage temperature: -10°C~50″C
Working temperature: 0°C~40°C
Load Capacity| Load capacity for single tray：15kg Total load capacity：45kg
Max load capacity：60kg(include the upper chassis cover)
Load Capacity| Maximum speed: 1.2m/s
Moving speed| 14.1 inches
Screen Resolutions| 1920px*1080px
Operator Support| 4G
Wireless Network| Wi-Fi:2.4G/5G
Battery| Lithium Battery
Charging Mode| Cable Charger(Standard Accessory)
Automatic Charging Dock(Optional Accessory
Please refer to the actual product for specific parameters.

FCC interference statement

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

This EUT is a mobile device, maintain at least a 20cm separation between the EUT and the user’s body.

ISED interference statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This EUT is a mobile device, maintain at least a 20cm separation between the EUT and the user’s body.

European Regulatory Compliance

In accordance with Article 10.2 in Directive 2014/53/EU (RED), this device can be operated in at lea stone Member State without infringing applicable requirements on the use of radio spectrum.

FREOUENCY BANDS AND MAXIMUM RF Powering accordance with Article 10.8 in Directive 2014/53/EU (RED)

WLAN:
WLAN1_2.4G(2412-2472MHz): ＜20 dBm EIRP
WLAN2_2.4G(2412-2472MHz): ＜20 dBm EIRP
WLAN1_5G(5180-5320MHz):< 20 dBm EIRP
WLAN1_5G(5500-5700MHz):< 20 dBm EIRP
WLAN1_5G(5745-5825MHz):<14 dbm EIRP

E-UTRA:
LTE Band 1/3/5/7/8/20/28/38/40
Transmitter maximum output power: ＜25dbm

RF EXPOSURE (HEALTH)This device complies with relevant RF radiation exposure limits set forth for publics/uncontrolled environment. This equipment should be installed and/or operated with a minimum distance as below between the radiator and your body: Council Recommendation 1999/519/EC:0.2 meters

Information on restrictions
Indoor use only

| AT| BE| BG| CH| CY| CZ| DE| DK
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EE| EL| ES| Fl| FR| HR| HU| IE
IS| IT| LI| LT| LU| LV| MT| NL
NO| PL| PT| RO| SE| SI| SK| TR

Customers Support

Beijing Orion Star Technology Co., Ltd.
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Call Center 1200 (lnsWS
Building A, Yishawenxin Plaza, No.1 Nanjia , Sihui Bridge, Chaoyang District, Beijing
TEL: 400-898-7779
WEB: https://www.orionstar.com
Email: global_business@orionstar.com

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