Helpsoq Compression Stocking Machines User Manual
- June 12, 2024
- HelpSoq
Table of Contents
Compression Stocking Machines
User Manual
HelpSoq on User manual – Gebruikers handloading
The HelpSoq is a tool to help you put on Therapeutic Compression Stockings. This electrical device is designed for years of daily use. It does not require any strength or exerted effort. With HelpSoq, you can have a more mobile and independent life.
HelpSoq Compression Stocking Machines
Functions
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Accessories
Your HelpSoq was delivered in a box containing the following items:
- This user manual
- Booklet regarding the use of Therapeutic Elastic Stockings (TEKs)
- The HelpSoq and its coloured ring
- An adaptor and a power supply cable
If any items are missing or if you lose something, you can re-order it by
contacting our customer service department.
Repairs and spare parts are only available through our support centre. You can
find our service centre at helpsoq.com/support
or call us at +31 800-33 77 337
Cleaning, maintenance, circularity
Your HelpSoq requires little maintenance. We have made it safe and closed.
Simply wipe it down regularly with a damp cloth to prevent your HelpSoq from
getting dirty. Never put the device in a dishwasher as this will damage the
electrical parts. The HelpSoq should not come into contact with water.
After each use, the TEK socks should be washed and dried. This keeps the
compression stockings at the right tension and keeps your HelpSoq clean.
It is recommended to unplug the HelpSoq after use. Although it does not use
any extra energy when it is plugged in and turned off, it is safer to keep it
unplugged to prevent children, or even curious pets, from playing with it.
If you use the HelpSoq to put on two stockings every day, the device will last
at least three years. After that, maintenance of the device may be required.
If you no longer need the HelpSoq, please return it to our service department.
We will refund your deposit, even after five years. And we will make sure that
all parts are recycled responsibly and that your HelpSoq gets a new life with
the next TEK user.
Contact our service department
For all other questions or correspondence, please contact our service centre
at:
HelpSoq Service Centre
Hondiusstraat 28C, 6827DE Arnhem (NL)
Tel. +31 800 3377 337 (Netherlands)
Tel. +31 85 400 7744 (Intl)
Online: helpsoq.com/support
Please follow our blogs at helpsoq.com/blogs to stay up to date with new
insights and experiences.
This manual has been written with care by HelpSoq B.V. HelpSoq is not liable
for any damages caused by inadequacies or errors in this manual. It is not an
addition to the general terms and conditions and no rights can be derived from
it. The complete HelpSoq service and guarantee conditions that apply to your
device are registered at the Chamber of Commerce in the Netherlands. The
latest version of these guarantee-conditions can be requested via our service
organization. The conditions can also be downloaded directly from
helpsoq.com/support.
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