Ninestar GG-AT80DW Thermal Barcode Printer User Manual
- June 12, 2024
- Ninestar
Table of Contents
Ninestar GG-AT80DW Thermal Barcode Printer
Product Information
This device is designed to comply with part 15 of the FCC Rules. It operates under the following conditions:
- The device must not cause harmful interference.
- The device must accept any interference received, including interference that may cause undesired operation.
It is important to note that any changes or modifications to this device that are not explicitly approved by the manufacturer could void your authority to operate this equipment. Additionally, this equipment complies with FCC radiation exposure limits for an uncontrolled environment.
For your safety, it is recommended to install and operate this equipment with a minimum distance of 20cm between the radiator and your body.
Product Usage Instructions
Follow these instructions to properly use the product:
- Ensure that the device is placed in a suitable location where it can operate without causing interference to other devices.
- Do not make any unauthorized changes or modifications to the device. Doing so may result in the voiding of your authority to operate the equipment.
- Keep a minimum distance of 20cm between the radiator and your body during installation and operation.
- Refer to the manufacturer’s approved manual for any specific instructions on the installation, setup, and operation of the device.
- If you experience any issues or undesired operation, consult the troubleshooting section of the user manual or contact the manufacturer for assistance.
Product view
Be careful:
Pause key The transmission interface and appearance of the printer in the picture may vary depending on the type of model you purchased. Please refer to the actual transmission interface and appearance or consult the supplier
Packing list
Machine installation
- Please place the printer on a stable surface and confirm that the power is turned off.
- Connect the two end connectors of the USB data cable to the printer and computer host respectively.
- Insert the power cord into the power slot at the back of the printer, and insert the other end into an AC socket.
Attention : Please turn off the printer first and then connect the power cord.
Installing Paper
- Thread the paper roll through the paper roll. (If the core of the paper roll is 1 inch, use the paper roll directly. If the core of the paper roll is 1.5 inches, install a 1.5-inch sleeve on the paper bin baffle.)
- Push the cover opening hook forward with both hands to open the printer cover.
- Place the label roll directly on the label holder. Print face up.
- Thread the label through the paper guide and then pull it over the rubber roller.
- Move the paper guide to the same width as the label and make slight contact. Control panel functions
- Hold the printer cover and slowly cover it.
Be careful:
- As long as you replace different types of label paper, please redo the sensor calibration again.
- To avoid poor printing quality, please make sure that the upper cover of the printer is tightly covered.
Button function
Paper Feed
When the printer is ready, press the button and the label paper will move to the front of the next label paper.
Printing work suspended
When the printer is printing, pressing a button will pause printing, and the power indicator light will flash blue. Just press the button again and the printer will resume normal operation Boot function
This printer has four boot functions that can be used to set or test the printer’s hardware. When turning on the computer, pressing the button and then releasing the button with the light signal can activate these functions. Please follow the following steps to activate the boot function:
- Turn off the printer power.
- Turn on the printer while holding down the button.
- According to the table below, release the button under the light signal indicated by the desired function to be activated.
Boot function
|
Indicator color cycle mode
---|---
Indicator light number
Function
|
Red
|
Purple
|
Blue
|
Blue
(Flashing Slimes)| (Flashing Slimes}| (Flashing Slimes)| (Flashing Slimes)
1.Gap/b lacks label sensor detection
| (Release button)| | |
2. Gapl black label sensor detection, printing self te value, and entering
debugging mode| | (Release button)| |
3. Printerin it lization(restore factory default values)| | | (Release
button)|
4. Skip the AUTO.BAS program
| | | | (Release button)
LED indicator light description
LED indicator color|
Expla in
---|---
Blue (fixed)
| Powe r on, printer on standby to execute printing
Blue (flashing)| Is the printer downloading data or is it in a paused state
purple
Purple|
The printer is clearing data
Red (fixed)
|
Upper cover opening
Red (flashing)
| Printing errors, such as running out of paper, paper jams, memory errors…etc
Troubleshooting
The contents in the table below are common problems and problem-solving methods for general operators; If you have followed our suggested method to troubleshoot the problem, but the printer is still not functioning properly Please contact the customer service department of your purchasing merchant for further assistance.
| Problem | Possible problem | Workaround |
|---|
The power light is not on
|
The AC so? ket plug is not plugged mtotheprmterssocket
|
Check the power connector and confirm that the AC plug and
The printer is connected correctly
The printer power switch is not turned on|
Turn on the power switch
Wrinkle problems
|
Uneven print head pressure
| Checkprintheadsprings and assembly
Thelabelstockisnotinstalled correctly| Install the paper correctly
The print concentration is incorrect
|
Pleasesettheappropriatelabel printing concentration
Incorrect label feeding
|
Adjustthecliptofitthe label width
Poor print quality
| Thelabelstockisnotinstalled correctly|
Reinstall the consumables
---|---|---
Thereisabuild-upofdustor adhesiveontheprinthead
|
Clean the print head Clean the rubber rollers
Theprintconcentrationisnot set correctly
|
Adjust printer print intensity and speed
Theprintheadisdamaged
|
Print self-measured values, viewjudgmenllsbreakage caused by a damaged print head, the printhead is damaged, please return to factory
Jumping occurs when printing
|
Thelabelsizeissetincorrectly
|
Readjust the specifications and print
The label sensor is covered with a foreign object
|
Cleanthesensorofforeign objects
Theleftandrightsidesof the printed content are missing
|
The label size is set incorrectly The maximum print width is exceeded
|
Setthecorrectlabelsize Swap with the correct paper roll
Daily maintenance and upkeep
- When the printer encounters the following situations, the print head and rubber spoke should be
- The printing is unclear
- There is a loud noise in paper feeding and returning
- Foreign objects are sticking to the print head
- The cleaning of the printing head/rubber spoke must be carried out 3-5 minutes after printing, and the steps are as follows:
- Turn off the printer power and open the upper cover;
- Wipe the dust on the surface of the printing head/rubber roller with a twisted dry alcohol cotton ball;
- After 5-10 minutes, wait for the alcohol to completely evaporate before starting printing.
Recommendation: Regularly clean the print head, rubber rollers, and sensors according to the above steps.
Be careful:
- Do not directly touch the print head with your hands;
- Please use medicinal alcohol to clean the print
- Do not use industrial alcohol to avoid damaging the print head;
- If the printer frequently receives error messages, try cleaning the printer’s
FCC Statement ：
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
Under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving
- Increase the separation between the equipment and
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
Caution : Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.