cleer ALPHA Wireless Noise Cancelling Headphone User Manual
- June 13, 2024
- cleer
Table of Contents
cleer ALPHA Wireless Noise Cancelling Headphone
Box Contents
-
ALPHA
Wireless Active Noise
Cancelling Headphone -
Charging cable
USB-C to USB-A -
Carrying
case -
Quick start guide / User
manual / Warranty card
(This document) -
Audio cable
3.5mm to 3.5mm -
In-flight
adapter
Overview
Fitting
Slide to adjust the headband to fit to your head.
Cleer+ App
The Cleer+ app gives you a more customized control to your ALPHA, download the Cleer+ app from the App Store (for iOS devices) or Google Play (for Android devices).
With the Cleer+ app you can:
- Turn on and of the Ambient Noise Control.
- Real-time tuning of the Ambient Noise Control level and turn ON/OFF adaptive ANC.
- Customize the equalizer setting of your ALPHA.
- Change the auto-power of time period to your preference.
- Change the Bluetooth name of your ALPHA.
- Receive software updates when new features and improvements are available.
- Check the playback time and battery level of your ALPHA.
- Sound settings are saved to your ALPHA, so you can enjoy it with any playback device connected to your ALPHA.
Bluetooth Pairing
Pairing Mode
-
ALPHA is OFF, Press the power button for 2 seconds to turn on your ALPHA.
-
ALPHA is ON, Press and hold the power button until the LED blinks blue.
-
Select “Cleer ALPHA” on the Bluetooth device list
-
ALPHA is now paired
Bluetooth music control
Press twice x2 Play/Pause
Bluetooth call control
Press twice x2
Cancel the call (outgoing call) Answer the call (incoming call) Hang up the
call (call is active) On-hold for 1st call and answer 2nd call (2nd incoming
call ringing)
Press and hold
Reject the call
Reject the 2nd incoming call (for 2nd incoming call ringing)
*Touch control are only active when ALPHA is powered ON
**Calls can be answered by pressing the right ear cup as shown when powered
ON. If wired for passive listening and powered OFF, calls have to be answered
on the phone, but communication can be done via ALPHA
Correct Wearing Position
Quick Start Guide
- Press the power button for 2 seconds to turn on your ALPHA
-
ALPHA will go into pairing mode automatically when powered ON for the first time (if you need to manually go into pairing mode, please follow the steps in the Bluetooth pairing section)
** ALPHA will automatically connect to the last connected device if it is in range and available for pairing
-
Find “Cleer ALPHA” on the Bluetooth device list
-
Choose “Cleer ALPHA” to connect
-
Enjoy your ALPHA
-
Noise Cancellation Mode and Ambient Mode
Press once x1
Toggle between Noise Cancellation Mode and Ambient Mode
Noise Cancellation Mode: Our hybrid noise canceling technology and optimized
passive isolation can suppress (~30dB) wide-band ambient noise
Ambient Mode: Allows you to hear sounds around you even while wearing your
ALPHA
- ALPHA is set to Noise Cancellation Mode when powered ON
Conversation Mode
ALPHA will lower the volume and go into Ambient Mode while you place your hand
on the right ear cup – for quick conversations with flight attendants or
people around you.
Line-in connection
Hi-Res output is only available thru line-in connection.
Charging
Connect ALPHA to a power source with the provided USB-A to USB-C cable.
A 10-minute charge will give 4.5 hours of playtime. ALPHA can be fully charged
in 2 hours.
LED Behavior
Battery low (<10%) Charging
Battery fully charged
Power on
Power of
Power on but not connected with
any device
Power on and connected with device
Pairing mode
Specifications
Driver : 40mm Ironless™ Driver
Supported audio CODEC : SBC, aptX, aptX HD
Frequency response range : 20-40KHz (Line in) /20- 20KHz (Bluetooth)
Connections : USB-C to USB-A for charging; 3.5mm to 3.5mm for audio
Supported Bluetooth profiles : BT 5.1, SPP v1.0, HFP v1.6, A2DP v1.3.1,
AVRCP v1.6
Charging : A 10-minute charge will give 4.5 hours of playtime. ALPHA can
be fully charged in 2 hours
Bluetooth transmission frequency range : 2.402-2.480GHz
Battery : Rechargeable lithium ion rectangle cell (3.7V)
Playback time (BT+ANC) : 40 hours
Weight : 330g
WARRANTY
Cleer Limited Warranty
Cleer Limited warrants this product against defects in material or workmanship
for (1) year as set forth below when purchased directly from Cleer Limited or
a Cleer Limited retailer. Pursuant to this Limited Warranty, Cleer Limited
will, at its option, (i) repair the product using new or refurbished parts or
(ii) replace the product with a new or refurbished product. For purposes of
this Limited Warranty, “refurbished” means a product or part that has been
returned to its original specifications. In the event of a defect, these are
your exclusive remedies.
Labor : For a period of (1) year from the original date of purchase of
the product (“Labor Warranty”), Cleer Limited will, at its option, repair or
replace with new or refurbished product, product determined to be defective.
If Cleer Limited elects to replace the product after this Labor Warranty has
expired but while the parts warranty is still in effect, it will do so for the
applicable labor charge.
Parts : For a period of (1) year from the original date of purchase of
the product (“Parts Warranty”), Cleer Limited will supply new or refurbished
replacement parts in exchange for parts determined to be defective.
This Limited Warranty covers only the hardware components packaged with the
Product. It does not cover technical assistance for hardware or software usage
and it does not cover any software products whether or not contained in the
Product; any such software is provided “AS IS” unless expressly provided for
in any enclosed software Limited Warranty. Please refer to the End User
License Agreements included with the Product for your rights and obligations
with respect to the software.
Instructions: To obtain warranty service, you must deliver the Product,
freight prepaid, in either its original packaging or packaging according an
equal degree of protection to the original Cleer Limited retailer (point of
purchase) or Cleer Limited Customer Service. It is your responsibility to
backup any data, software or other materials you may have stored or preserved
on your unit. It is unlikely that such data, software or other materials will
be lost or reformatted during service and Cleer Limited will not be
responsible for any such damage or loss. A dated purchase receipt from Cleer
Limited or a Cleer Limited retailer is required. For specific instructions on
how to obtain warranty service for your product,
Visit the Cleer Limited website:
www.cleeraudio.com
Following warranty service your original Product or a replacement Product will
be returned to you as your Product was configured when originally purchased.
Repair / Replacement Warranty: This Limited Warranty shall apply to any
repair, replacement part or replacement product for the remainder of the
original Limited Warranty period or for (90) days, whichever is longer. Any
parts or product replaced under this Limited Warranty will become property of
Cleer Limited.
This Limited Warranty shall not apply to: (a) consumable parts, such as
batteries that are designed to diminish over time, unless failure has occurred
due to a defect in materials or workmanship; (b) cosmetic damage, including
but not limited to scratches, dents and broken plastic on ports; (c) defects
caused by normal wear and tear or otherwise due to the normal aging of the
device; (d) damage caused by accident, negligence, abuse, misuse, fire,
earthquakes, acts of God or damage resulting from liquid outside of the
approved levels; (e) damage caused by operating the device outside Cleer
Limited published guidelines; (f) damage caused by service performed by anyone
who is not a representative of Cleer Limited or a Cleer Limited authorized
service provider; (g) Products whose seals are tampered; (h) Products whose
serial numbers have been removed or defaced from such Product; (i)
modifications, alterations or repairs to the Product made by a party other
than Cleer Limited or a party authorized by Cleer Limited; (j) any failure by
End User or a third party to comply with environmental and storage
requirements for the Product specified by Cleer Limited, including, without
limitation, temperature or humidity ranges; or (k) use of the Product in
combination with any third-party devices or products that have not been
provided or recommended by Cleer Limited.
LIMITATION ON DAMAGES: CLEER LIMITED SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
DISCLAIMER: THE LIMITED WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND IN LIEU OF
ALL OTHER WARRANTIES OR CONDITIONS RELATING TO THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, AND CLEER LIMITED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR
PURPOSE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE
AND AGAINST HIDDEN DEFECTS, TO THE FULLEST EXTENT PERMITTED BY LAW. CLEER
LIMITED DOES NOT WARRANT THAT THE PRODUCT WILL MEET CUSTOMER’S REQUIREMENTS OR
THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. NO ADVICE OR
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEER LIMITED OR ELSEWHERE
WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS WARRANTY.
NOTICE
Recycling
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. When you see the crossed out wheel bin symbol attached to a product, it means the product is covered by the European Directive 2002/96 EC:
Never dispose of your product with other household waste. Please inform yourself about the local rules on the separate collection of electrical and electronic products. The correct disposal of your old product helps prevent potentially negative consequences on the environment and human health. Your product contains batteries covered by the European Directive 2006/66/EC, which cannot be disposed of with normal household waste.
The device complies with RF specifications when the device used at 0mm from your body. Hereby, Cleer Limited. Declares that the product compliance with essential requirements and other relevant provisions of Directive 2014/53/EU.
Compliance with FCC rules
- This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
- Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement :
This equipment complies with FCC radiation exposure requirement.
The device can be used in portable exposure condition without RF restriction.
Register your product and get support at
www.cleeraudio.com ©2021 Cleer Limited. All
rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Cleer Limited is under
license. Other trademarks and trade names are those of their respective
owners.
Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its
subsidiaries. Qualcomm is a trademark of Qualcomm Incorporated, registered in
the United States and other countries. aptX is a trademark of Qualcomm
Technologies International, Ltd., registered in the United States and other
countries.
Customer Support
Find this user manual on
www.cleeraudio.com
Follow us on social media
@CleerSound
@CleerAudio
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>