INOVONICS EN2222S-60 Fall Detection Pendant User Manual

INOVONICS EN2222S-60 Fall Detection Pendant

Installation and Operation Manual

 Overview

The EN2222S-60N fall detection pendant sends an automatic alarm message when sensors indicate that a resident may have fallen, even if the resident is unable to press the alarm button.
Note: For UL 2560 installations, refer to the EN6080 Area Control Gateway Installation Instructions or the EN6040-T Network Coordinator with Transformer Installation Instructions.

Inovonics Contact Information

If you have any problems with this procedure, contact Inovonics technical services:

•  E-mail: 1.2 Maximum Number of Repeaters for a UL 2560
• installation achieve the 99.99% alarm message reliability required for UL 2560 compliance, system installations must operate within the following limits for end device and repeater counts. Phone: 1.800.782.2709, option 2.

Maximum Number of Repeaters for a UL 2560

Installation
To achieve the 99.99% alarm message reliability required for UL 2560 compliance, system installations must operate within the following limits for end device and repeater counts. Activation buttonTransmit and alarm clear  Low battery LED

Pendant Component Installation and Startup

•  These products are designed to be maintained by professional technicians.
•  Products are intended for indoor use.
•  Do not ship the pendant with the coin cell battery installed when temperatures are below 32°F. Doing so will damage the internal battery and cause the pendant to irretrievably fail.
• All products should be manually tested weekly (see section 6, “Test the Transmitter”).

Coin Cell Battery Installation

Caution: If you are installing batteries in multiple devices, keep the batteries from coming into contact with each other to prevent discharge.

1.  Place the battery in the battery compartment, ensuring that the positive terminal (+) faces up.
2.  Seat the battery door over the battery so that the arrow on the battery door is lined up with the unlocked padlock icon.
3. Use the ACC680 alarm clearance card or a quarter to turn the battery door to line up the arrow on the battery door with the arrow under the locked padlock icon.
4.  Press the activation button for at least one second.
5. Clear the alarm sent when you activated the pendant per section 3.3, “Clear an Alarm”.

Register the Transmitter

The transmitter sends a check-in message to the receiver or gateway every 60 minutes for the purposes of supervision. The transmitter must be registered and supervised.

Caution: The EN2222S-60 fall detection pendant must have a supervision window of no more than 12 hours to avoid not discovering a missing device within 24 hours. Each transmitter has a unique factory-programmed identification number. Refer to the receiver or gateway’s installation instructions for details on registering and setting up supervision.

1. When prompted by the receiver or gateway to reset the transmitter, press When prompted by the receiver or gateway to reset the transmitter.

Wear the Transmitter
The pendant transmitter is worn around the neck with the neck lanyard.

Caution: The neck lanyard included with the fall detection pendant is designed with a breakaway feature for user safety. Substitution of a stronger cord or chain may result in injury to the wearer.

Neck Lanyard
To attach the neck lanyard:

1. Secure the lanyard to the pendant’s attachment loop with a simple girth hitch knot.
2.  Adjust the neck lanyard to the wearer’s neck size.
3.  Pull both slide adjustment tabs on the lanyard to reduce the length of the cord.
4.  Pull both sides of the lanyard cord to increase the length of the cord.

Operate the Transmitter

Send a Resident-Initiated Alarm To send an alarm

Generate an Automatic Fall Alarm
An automatic fall alarm is generated without a button activation based on a proprietary algorithm using data from internal sensors. The algorithm takes approximately 30 seconds to complete its calculations and transmits the fall alarm. If a resident returns to their original position after a fall during that 30-second calculation period, no fall alarm will be sent. When a fall alarm transmission is sent, the pendant will vibrate briefly and the red transmission LED will blink rapidly for the first five seconds, and then slowly until the alarm is cleared.

Note: The fall alarm message is processed by a cloud application and can only be accessed through an active subscription to that service. Unless there is an active subscription, the fall alarm will be transmitted as a request for assistance in the same manner as a button press alarm to ensure that a caregiver response is provided. However, it will not be specifically identified as a fall event.

Caution: Residents should be instructed to always push the activation button on their pendant to request assistance when they are able to do so, even if fall detection is enabled. The automatic fall detection feature is an enhancement to basic functionality and does not detect 100% of falls.

Clear an Alarm

Note: After sending an alarm, an end user can send a subsequent alarm once ten seconds have elapsed, even if the initial alarm has not been cleared on the device. This is true whether the alarm is the result of a button press or a fall event. There are two ways to clear an alarm: Using the Alarm Clearance Card

Using a Button Press Pattern

1.  Press the activation button three times, quickly.
2.  When the blue LED flashes twice, press the activation button three more times, quickly.
3.  The blue alarm clear LED will flash quickly six times to indicate the alarm has cleared.

Coin Cell Low Battery Alert
When a low battery is detected, the transmitter will send a low battery alert, and start a seven-day countdown. If the battery has not been replaced within two days from when the low battery alert message was sent, the yellow low battery LED on the bottom of the pendant will begin to blink, and will not stop until the battery is replaced, or the seven day countdown expires. If the seven-day countdown expires without the battery being changed, a high-priority shutdown message will be sent to the application software and the pendant will automatically go into storage mode. For more about storage mode, see section 5, “Storage Mode”.

Coin Cell Battery Replacement

1.  Use the ACC680 alarm clearance card or a quarter to turn the battery door to the unlocked padlock icon.
2.  Remove the battery door.
3.  Remove the old battery from the battery compartment.
4.  Place the new battery in the battery compartment, ensuring that the positive terminal (+) faces up.
5. Seat the battery door over the battery so that the arrow on the battery door is lined up with the unlocked padlock icon.
6. Use the ACC680 alarm clearance card or a quarter to turn the battery door to line up the arrow on the battery door with the arrow under the locked padlock icon.
7. Press the activation button to initialize the transmitter
8.  Clear the resulting alarm per section 3.3, “Clear an Alarm”.

Storage Mode
Storage mode is an ultra-low battery state designed to protect the life of the internal battery for up to 24 months. The pendant is shipped from Inovonics in storage mode. The device will also automatically go into storage mode at the next check-in transmission time if the coin cell battery has been removed.

Extended Storage
If a pendant will not be deployed to an end user for more than 24 months after the date of manufacture that appears on the device or device packaging, you can extend the storage life for up to 24 additional months by temporarily removing the device from storage mode and recharging the internal battery for 72 hours before placing it back into storage mode. To remove the device from storage mode, follow the steps in section 5.3. After 72 hours, place the device back into storage mode by following the steps in section 5.2.

1.  Use the ACC680 alarm clearance card or a quarter to turn the battery door to the unlocked position.
2.  Remove the battery from the battery compartment.
3.  Press the activation button for at least one second.
4.  The red LED will flash and the pendant will vibrate briefly to indicate that an alarm has been sent. This serves as confirmation that the pendant is now in storage mode.
5.  Seat the battery door over the empty battery chamber, and use the ACC680 alarm clearance card or a quarter to turn the battery door to line up the arrow on the battery door with the arrow under the locked padlock icon.

Test the Transmitter
The transmitter should be tested after registration and then weekly to ensure operation.
To test the transmitter:

1.  Press the activation button for at least one second and ensure the red transmit LED lights, the vibration activates, and the alarm is received by the receiver or gateway.
2.  Clear the alarm and ensure the red alarm transmission LED stops flashing, and the blue alarm clear LED flashes.

Cleaning and Care

Cleaning should be performed by hand using a damp cloth and mild soap, or disinfectant wipes designed for household use.
Do Not Use
The following products should never be used to clean the EN2222S-60 series pendants:

•  Strong cleaning agents such as ammonia, bleach, alcohol or quaternary disinfectant.
•  Abrasive or powder cleansers.
•  Alcohol-based hand sanitizers.
•  Steam autoclave or commercial sterilization procedures using heat, chemical, gas or radiation techniques.
•  Dishwasher or washing machine.

Using any of these products or processes will damage the pendant.

Care
The plastic used for the pendant is durable and designed to withstand exposure to most common substances including soaps and skin lotions. However, there are some types of creams, lotions or sprays which contain chemicals that may dull the finish or cause discoloration of the housing. These include insect repellents containing DEET, sunscreen and topical analgesics. If an end user is using these types of products, they should avoid having the pendant come into direct contact with them.

Care of the Vented Battery Door
The EN2222-60 uses a vented battery door that allows for airflow while preventing ingress of water or dust. To ensure fall detection accuracy, the battery door vent opening must remain clear of any obstructions. Inovonics recommends that you check the condition of the vent opening on a periodic basis, and gently remove any obstructions. Replacement vented battery doors are available for purchase under Inovonics part number ACC694-BU.

 Device Indicators

Water Exposure
UL has evaluated the EN2222S-60 fall detection pendant to meet the water spray and submersion tests required under UL 2560, section 38. In addition, the pendant meets IP67 certification standards for dust and water ingress protection, ensuring that:

•  Ingress of dust particles does not interfere with the satisfactory operation of the device.
•  There is no harmful effect to the device caused by:
•  Submersion up to three feet (one meter) for less than or equal to 30 minutes.

End User Recommendations
The pendant transmitter housing is waterproof up to the IP67 standard when the battery door is properly seated and in the locked position. The product is designed for incidental/momentary submersion in water, but not for extended submersion. As such, we offer the following recommendations to the end user:

• The pendant is able to successfully transmit an alarm or check-in message when exposed intermittently to water in a shower setting. However, when the pendant is fully submerged, the water absorbs the radio signal such that messages may not be reliably detected by the receiver.

Caution: A continuous flow of water through the vent area of the battery door can obstruct the vent and interfere with the operation of the fall detection routine.

 Specifications

• Dimensions: 1.6″ x 1.6″ x 0.5″ (4 x 4 x 1.25 cm).
• Weight: 0.6 oz (17 g) with the battery inserted.
• Operating temperature: 32 to 104°F (0 to 40°C).
• Operating environment: Waterproof to IP67 standard.
• Estimated battery life: Three months (assuming five alarm activations per day and alarm clearance within ten minutes of alarm activation).
• Battery type: Panasonic CR2032.
• Power requirement: 3VDC, 14.5µA.
• Storage requirement: Ambient conditions of 69 to 73°F (20.5 to 22.8°C).
• UL certification: UL 2560 (see conditions below).
• Industry Canada HVIN: 00059-05.

Note: For UL 2560 installations, Inovonics repeaters must have 20-minute check-in times. Inovonics transmitters must have a minimum of 60-minute check- in times.

Note: In a UL 2560 installation, the EN2222S-60 series pendants may be used with completed emergency call systems for assisted living and independent living facilities.
For UL 2560-certified system installations, the following Inovonics EchoStream devices are approved for installation within the maximum system configuration limits defined in section 1.2 of this document:

•  EN6080 area control gateway or EN6040-T network coordinator with transformer.
•  EN5040-20T high power repeater.
•  End devices (transmitters) with a minimum 60-minute check-in

Note : Users that have achieved certification and will install UL 2560-certified systems are responsible for labeling all fundamental devices with the UL 2560 system certification mark.

• Compatible receiver for UL 2560 installations with the EN2222S-60 series pendants: EN6080 area control gateway or EN6040-T network coordinator with transformer.
• Compatible repeater for UL 2560 installations with the EN2222S-60 series pendants: EN5040-20T.
• Compatible gateway for cloud services: EN7380 senior living IP gateway.

Power Management System Information
This equipment uses a two-stage power system:

•  One CR2032 lithium-metal coin cell battery which is replaceable by installers.
•  One rechargeable lithium-ion polymer pouch energy cell which is non-accessible and non-replaceable.

Battery Handling
If you are installing CR2032 lithium metal coin cell batteries in multiple devices, keep the batteries from coming into contact with each other to prevent discharge.

Shipping
Both lithium-ion and lithium-metal battery types are subject to transportation regulations such as the International Air Transport Association (IATA), International Maritime Dangerous Goods (IMDG), US Department of Transportation (DOT) and UN Recommendation on the Transport of Dangerous Goods. To prevent accidental alarm activation due to air pressure changes, Inovonics recommends that you avoid shipping the devices by air with the CR2032 lithium-metal coin cell battery installed in the device.When disposing of this electronic device or depleted CR2032 lithium-metal coin cell batteries, please do so in accordance with federal, state and local regulations.

Cold Weather Best Practices

•  We recommend that the pendant be shipped without the coin cell battery installed, especially if shipping conditions will be below 32° F (0° C).
•  If exposed to conditions below 32°F (0° C) during shipping, the pendant should be kept at room temperature for 24 hours before installing the coin cell battery and activating the pendant.
• If an end user is outdoors when temperatures are below 32°F (0° C) the pendant should be worn under clothing to protect it from exposure.
•  After the pendant has had the battery installed and has been activated, the pendant should not be left in a cold vehicle below 32°F (0° C) for any period of time.

Television and Radio Interference
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and the receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•  Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

FCC Part 15 and Industry Canada Compliance
This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Medical Device Interference
Under FDA and FCC guidelines, the responsibility for verifying the continuous and safe operation of medical devices such as pacemakers and implanted defibrillators in the presence of electromagnetic interference (EMI) rests with the manufacturer of the medical device. As such, Inovonics does not have the authority or specific device knowledge to conduct or interpret formal tests on its behalf. Inovonics transmitter devices comply with Part 15 of the FCC Rules and Industry Canada license-exempt RSS standards.
If you have any concerns about the use of Inovonics transmitter devices in the presence of medical devices used by a particular resident or patient, we recommend that you consult with their physician. Another potential source for answers is the medical device manufacturer, who can provide more information as to their compliance with federal guidelines and how they have addressed EMI risk.

Radiation Exposure Limits
This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

References

• Unparalleled network infrastructure | Inovonics

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