Miele SBAN0 Canister Vacuum Cleaner Instruction Manual

Miele SBAN0 Canister Vacuum Cleaner

Product Specifications

• Model: SBAN0 SBCN0 HS12
• Brand: Miele
• Compatibility: Only Miele FilterBags, filters, and accessories with the Original Miele logo
• Warranty Note: Use of non-Miele components may void the warranty

Product Usage Instructions

Important Safety Instructions

• Read all instructions before using the vacuum cleaner.

Purchasing FilterBags and Filters

• Only purchase Original Miele FilterBags and filters from authorized Miele vacuum dealers or the Miele online store.

Caring for the Environment

• Disposing of Sales Packaging: Keep the packaging for transport purposes and dispose of it in an environmentally friendly manner.
• Disposing of FilterBags and Filters: Dispose of filters with normal household waste and FilterBags with general household dust only.
• Disposing of Your Old Appliance: Follow proper disposal guidelines for your old appliance.

Connection

1. Insert one connector into the suction socket on the vacuum cleaner until it clicks into position.
2. To separate the pieces, press the release buttons at the side of the connector and pull them out of the suction socket.

Frequently Asked Questions

Q: Can I use non-Miele components with this vacuum cleaner?

A: No, using non-Miele components may void the warranty and lead to damage to the vacuum cleaner. Only use Original Miele FilterBags, filters, and accessories with the Original Miele logo for optimal performance.

Q: Where can I purchase Original Miele FilterBags and filters?

A: Original Miele FilterBags and filters can be purchased from authorized Miele vacuum dealers or through the Miele online store at www.mieleusa.com/www.miele.ca.

• Only Miele FilterBags, filters, and accessories with the “Original Miele” logo can be used with this vacuum.
• Only then can the suction power of the vacuum cleaner reach its optimum potential creating the best possible cleaning results.

USE OF NON-MIELE COMPONENTS MAY VOID THE WARRANTY

• The use of FilterBags made of paper or similar material, or FilterBags with a cardboard retaining plate can lead to serious damage to the vacuum cleaner and may void the warranty, just as with the use of FilterBags without the “Original Miele” logo.
• The “Original Miele” Logo will appear on the packaging or directly on the FilterBag.

Purchasing new FilterBags and filters

Original Miele FilterBags and filters can be purchased from an authorized Miele vacuum dealer or by visiting the Miele store at www.mieleusa.com/www.miele.ca.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

• This vacuum cleaner complies with all current local and national safety requirements. Improper use can lead to personal injury and damage to property.
• Please read the operating instructions before using the vacuum cleaner for the first time. They contain important information on the safety, use, and maintenance of the vacuum cleaner.
• This prevents both personal injury and damage to the appliance.
• Miele expressly and strongly advises that you read and follow the instructions in the “Connection” chapter as well as the IMPORTANT SAFETY INSTRUCTIONS.
• Miele cannot be held liable for injury or damage caused by non-compliance with these instructions.
• Keep these operating instructions in a safe place and pass them on to any future user.
• Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work, clean-ing, and troubleshooting. Remove the plug from the elec-trical socket.

Correct use

• This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments. This vacuum cleaner is not suitable for use on construction sites.
• This vacuum cleaner can be used for all normal cleaning of carpets, rugs, and hard flooring.
• This vacuum cleaner is not intended for outdoor use.
• This vacuum cleaner is intended for use at altitudes of up to 13,000 ft (4000 m) above sea level.
• The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not vacuum people or animals. Any other types of use, modifications, or alterations are not permitted.
• People with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, who are unable to use the vacuum cleaner safely, may only use the vacuum cleaner if they are supervised while using it or have been shown how to use it safely and understand and recognize the consequences of incorrect operation.
• Use only as described in this manual.
• Use only the manufacturer’s recommended attachments.

Safety with children

• The danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.
• Children must be kept away from the vacuum cleaner unless they are constantly supervised.
• Do not allow the vacuum cleaner to be used as a toy.
• Close attention is necessary when used near children.

WARNING To reduce the risk of fire, electric shock, or injury:

• Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home’s voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug.
• If it still does not fit, contact a qualified electrician to install the proper out-let. Do not alter the plug in any way.

Technical safety

• Check both the vacuum cleaner and all accessories supplied with it for any visible signs of damage before use. Do not use a damaged vacuum cleaner or damaged accessory.

• Compare the connection data on the data plate of the
  vacuum cleaner (voltage and frequency) with that of the electricity supply. This data must match exactly. Without modifications, the vacuum cleaner is suited for 50 Hz or 60 Hz.

• Temporary or permanent operation on an autonomous
  power supply system or a power supply system that is not synchronized with the grid power supply (e.g., island networks, backup systems) is possible. A prerequisite for op-eration is that the power supply system complies with national and local codes.

• The function and operation of the protective measures provided in the domestic electrical installation and this Miele product must also be maintained in isolated opera-tion or in operation that is not synchronized with the grid power supply, or these measures must be replaced by equivalent measures in the installation.

• The electrical outlet must be rated at 15 Amps.

• Repairs should only be performed by an authorized service agent per national and local safety reg-ulations. Unauthorized repairs could cause injury or machine damage. Otherwise, the warranty may be void.

• Do not pull or carry the vacuum cleaner by the power cord, and be careful not to damage the cord when with-drawing the plug from the socket. Keep the cord away from sharp edges and do not let it get pinched, for example, under a door. Avoid running the vacuum cleaner over the cord. This could damage the cord, plug, or socket. The appliance must not be used if any of these have suffered damage.

• Do not use the vacuum cleaner if the power cord is damaged. If the power cord is damaged it must be replaced together with the cord reel. For safety reasons, this must only be done by Miele Service or a Miele-authorized service technician.

• Do not let the vacuum cleaner get wet. Clean only with a dry cloth or slightly damp cloth when disconnected from the electrical supply.

• Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.

• Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components should only be replaced with genuine Miele parts.

• The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.

Proper use

• Do not use the vacuum cleaner without the FilterBag, motor protection filter, and exhaust filter in place.
• Do not use a damaged cord or plug.
• If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• It is not possible to close the dust compartment lid if the FilterBag is not inserted. Do not force it.
• Do not vacuum up anything that has been burning or smoking, e.g., cigarettes, ashes, or hot ash, whether glowing or extinguished.
• Do not use the vacuum cleaner to vacuum up any water, liquid, or damp dirt. Wait until any freshly cleaned or sham-pooed rugs or carpets are completely dry before attempting to vacuum.
• Do not use the vacuum cleaner to vacuum toner dust.
• Toner, such as that used in printers and photocopiers, can conduct electricity.
• Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such substances are stored.
• Do not vacuum at head height and do not let the suction get anywhere near a person’s head.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Use extra care when cleaning on stairs.

Accessories

• To avoid the risk of injury when vacuuming with a Miele turbobrush, do not touch the rotating roller brush.
• It is not advisable to vacuum directly with the handle, i.e., without an accessory attached, as the rim could get damaged and you could hurt yourself on sharp edges.
• Only use FilterBags, filters, and accessories bearing the “ORIGINAL Miele” logo on the packaging. The manufac-turer cannot otherwise guarantee the safety of the product.

California Proposition 65

• THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY.
• WARNING: Cancer and Reproductive Harm – www.P65Warn-ings.ca.gov.

Appliance description

1. XXL handle*
2. Handle*
3. Air inlet valve
4. Release buttons*
5. Connection piece for storage*
6. Telescopic suction wand*
7. Connector
8. EasyLock suction wand*
9. Telescopic suction wand release mechanism*
10. Dust compartment lid release button
11. Suction power selector
12. Floorhead*
13. Carrying handle
14. Original Miele FilterBag
15. Motor protection filter
16. AirClean Exhaust Filter*
17. On/off foot switch
18. Park system for pauses during vacuuming
19. Power cord
20. Footswitch for automatic cord rewind
21. FilterBag change indicator
22. Accessories holder with three accessories
23. Suction hose

Underneath – suction wand holder (not illustrated)

These special features depend on the model and may vary or may not be available on your vacuum cleaner.

Caring for the environment

Disposing of sales packaging

• The packaging material protects the vacuum cleaner from transport damage.
• We recommend you keep the packaging for transport purposes.
• The packaging materials used are selected from materials that are environmentally friendly for disposal and can therefore be recycled. ]
• Recycling the packaging material reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites. Make sure the packaging is disposed of in the proper manner for your area.

Disposing of the FilterBags and filters

• FilterBags and filters are made from environmentally friendly materials. You can dispose of the filters with normal household waste.
• You can also dispose of the FilterBag with normal household waste, providing it contains general household dust only.

Disposing of your old appliance

• Before disposing of your old appliance remove the FilterBag and filters and dispose of them with your household waste.
• Electronic and electrical appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety.
• These could be hazardous to your health and to the environment if disposed of with general waste or if handled incorrectly.
• Please do not, therefore, dispose of your old appliance with general waste.
• Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances.
• By law, you are solely responsible for deleting any personal data from the appliance before disposal. Please ensure that your old appliance poses no risk to children while being stored for disposal.

References to illustrations

• The illustrations referred to in the text are shown on the fold-out pages at the end of these Operating Instructions.

Connection

Attaching the suction hose (Fig. 01)

• Insert one connector into the suction socket on the vacuum cleaner until it clicks into position.
• If you want to separate the pieces again, press the release buttons at the side of the connector and pull the connector out of the suction socket.

Connecting the suction hose to the handle (Fig. 02)

• Insert the connector at the other end of the suction hose into the handle until it clicks into position.
• Your vacuum cleaner is fitted with one of the following suction wands, depending on the model.
• EasyLock suction wand
• Comfort telescopic suction wand

Assembling the EasyLock suction wand (Fig. 03)

• Hold the suction wand by the connection piece and push it into the second suction wand, turning it clockwise or counterclockwise until it clicks into position.
• Slide the connection piece upwards until it clicks into position.

Connecting the handle to the suction wand (Fig. 04)

• Insert the handle into the suction wand until it clicks into position. To do this, line up the guides on the two pieces.
• To release the handle from the suction wand, press the release button and pull the handle out of the wand, twisting it slightly as you do so.

Adjusting the telescopic suction wand (Fig. 05)

• One part of the telescopic suction wand is packed inside the other, and it can be adjusted to suit your height for comfortable vacuuming.
• Grasp the release mechanism and adjust the telescopic suction wand to the required length.

Connecting the suction wand to the floorhead (Fig. 06)

• Push the suction wand into the floorhead and turn it clockwise or counterclockwise until it clicks into position.
• To separate the suction wand from the floorhead, press the release button and pull the suction wand away from the floorhead, twisting it slightly as you do so.

Adjusting the floorhead (Fig. 06)

• (only for models with an adjustable floorhead included in the standard version)
• This vacuum cleaner can be used for daily cleaning of carpets, rugs, and robust hard flooring.
• Miele offers a range of other floorheads, brushes, and accessories for other types of flooring and special applications (see “Optional accessories”).
• Please observe the flooring manufacturer’s cleaning and care instructions.
• Clean even hard floors that are not susceptible to scratching, as well as flooring with gaps or deep crevices in it, with the brush protruding.
• Press the foot switch .
• Vacuum carpets and rugs with the brush retracted:
• Press the foot switch .
• Activating the TimeStrip® exhaust filter change indicator on the exhaust filter.
• Depending on the model, your vacuum cleaner will be equipped as standard with one of the following exhaust filters (Fig. 07):
• a AirClean
• b Active AirClean 30 (black)
• c HEPA AirClean 30 (white)
• If your vacuum cleaner is equipped with exhaust filter b or c, you need to activate the TimeStrip® exhaust filter change indicator.
• Pull the release button for the dust compartment lid upwards and open the lid as far as it will go (Fig. 08).
• Remove the indicator strip (Fig. 09).
• Press the TimeStrip® exhaust filter change indicator (Fig. 10)
• After approx. 10–15 seconds a thin red line will appear on the left-hand side of the display (Fig. 11).
• Close the dust compartment lid securely, making sure it clicks into position.
• Take care not to trap the FilterBag when doing so.
• The TimeStrip® exhaust filter change indicator shows the remaining functional life of the exhaust filter. After approx.
• 50 operating hours the display will be filled with red (Fig. 12). 50 operating hours equates to approximately one year of use.

Using the accessories supplied (Figs. 13 + 14)

• Dusting brush
• Upholstery nozzle
• Crevice nozzle
• Accessory holder for the three accessories supplied
• Symbols on the holder show where to attach the different accessories.
• Attach the accessories holder to the hose connector socket at the top or bottom of the suction hose. Make sure it clicks into position.

Adjustable floorhead (Fig. 15)

• The adjustable floorhead can also be used for vacuuming the stairs.
• Risk of injury caused by falling vacuum cleaner.
• You may be injured if the vacuum cleaner should fall from the stairs.
• When vacuuming stairs, it is best to start at the bottom of the stairs and move up.

Parquet floorbrush (SBB Parquet-3)

• included as standard depending on the model
• This brush has natural bristles and is designed for use on smooth floors that are susceptible to scratching.

Use

Power cord

• Unwind the cord completely to aid the vacuum in dissipating heat.
• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord.
• Keep the cord away from heated surfaces. Do not unplug by pulling the cord. To unplug grasp the plug, not the cord.
• This appliance is equipped with a power cord reel. Hold the plug when rewinding onto the cord reel. Do not allow the plug to whip when rewinding.

Unwinding the power cord (Fig. 16)

• Pull the power cord out to the required length.
• Risk of damage due to overheating.
• The power cord may overheat after a long period of use.
• If vacuuming for longer than 30 minutes, the power cord must be pulled out all the way.

Rewinding the cord

• Remove the plug from the socket.
• Press the rewind foot control. The cord will rewind automatically.

Switching on and off (Fig. 17)

• Press the On/Off foot switch.

Regulating the suction power (Fig. 18)

• The suction power can be regulated to suit the type of flooring being cleaned.
• Reducing the suction power reduces the amount of effort required to maneuver the floorhead.
• The vacuum cleaner has symbols on the controls that indicate the type of use the settings are suitable for.
• Curtains, fabrics
• Upholstery, cushions
• Deep-pile carpets, rugs, and runners
• Energy-saving normal vacuuming with low noise
• Low-pile carpet and rugs
• Hard flooring and heavily soiled carpets and rugs
• Turn the suction power selector manually to the suction power setting you require.

Opening the air inlet valve (Fig. 19)

• It is easy to reduce the suction power for a short time, e.g., to prevent rugs or other objects from being sucked into the vacuum cleaner.
• Open the air inlet valve on the handle far enough to reduce the suction power.
• The floorhead will be easier to maneuver.
• Setting down and storing the vacuum cleaner

Park system for pauses during vacuuming (Fig. 20)

• The park system allows you to conveniently park the suction wand and floorhead during pauses.
• Slot the floorhead into the parking attachment on the vacuum cleaner.
• If your vacuum cleaner is on a sloping surface, e.g., a ramp.
• Retract the telescopic suction wand fully.
• Do not use the park system if your vacuum cleaner has an EasyLock suction wand.

Park system for storage (Figs. 21 + 22)

• Risk of electric shock from voltage.
• The supply voltage is applied to the appliance even if it is switched off.
• After use, unplug the appliance from the electrical socket.
• Stand the vacuum cleaner upright.
• If your vacuum cleaner has a telescopic suction wand, retract the parts fully so that it takes up less room for storage.
• Slot the floorhead downwards into the parking attachment.
• If your vacuum cleaner has an EasyLock suction wand, you can detach this so that the vacuum cleaner requires less storage space.
• Press the release button on the lower suction wand section and pull the top section out.
• Push the connection piece attached to the upper suction wand section into the lower section.

Maintenance

• Risk of electric shock from voltage.
• The supply voltage is applied to the appliance even if it is switched off.
• Before carrying out any maintenance work, unplug the appliance from the electrical socket.

The Miele Filtration System consists of 3 accessories:

• original Miele FilterBag (type GN)
• motor protection filter
• Original Miele Exhaust Filter
• These accessories will need to be replaced from time to time to ensure that your vacuum cleaner performs efficiently.
• It is recommended to use only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging.
• Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
• FilterBags with the “ORIGINAL Miele” logo on the packaging are not made from paper or paper-based materials, nor do they have a cardboard collar.
• This is why Miele FilterBags are particularly long-lasting and reliable.
• Please note that faults and damage caused by the use of accessories which do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Optional accessories

• Original Miele accessories are available from the Miele Webshop, Miele Customer Service, and your Miele dealer.
• Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.
• With 3D4U, Miele also offers free accessories to download from your 3D printer (www.miele.com, Service, 3D4U).
• Every packet of original Miele FilterBags contains 4 bags, one AirClean Exhaust Filter, and one motor protection filter.
• Original Miele multipacks contain 16 FilterBags, 4 AirClean Exhaust Filters, and 4 motor protection filters.
• Original Miele Exhaust Filters can also be purchased separately from Miele Customer Service or your Miele dealer.
• Please quote the model number of your vacuum cleaner when ordering to make sure you get the correct filter. You can also order these exhaust filters via the Miele web store.

FilterBag change indicator (Fig. 23)

• Change the FilterBag when the color marker in the FilterBag change indicator turns red.
• Blocked pores reduce the efficiency of the vacuum cleaner.
• Dispose of the FilterBag when it is full.
• Do not attempt to re-use the FilterBag.

Checking the FilterBag change indicator

• Attach the adjustable floorhead or the floorbrush to the vacuum cleaner (included as standard depending on model).
• Switch the vacuum cleaner on and select the highest power setting.
• Lift the adjustable floorhead/floorbrush off the floor a little.

How the FilterBag timestrip® filter change indicator works

• The FilterBag change indicator is designed for normal household dust. This generally contains a mixture of dust, hair, threads, carpet fluff, grit, etc.
• However, if the vacuum cleaner has been used to vacuum up fine dust, such as drilling dust, sand, plaster dust, or flour, the pores of the FilterBag will become blocked very quickly.
• The indicator will indicate that the FilterBag is “full” even when it is not. The FilterBag must be replaced if this is the case.
• If, on the other hand, you vacuum up a significant amount of hair, carpet lint, etc., the FilterBag will be full to bursting before the indicator reacts.

Replacing the FilterBag (Fig. 24)

• Press both release buttons at the side of the hose connector and lift the hose from the socket (Fig. 01).
• Pull the release button for the dust compartment lid upwards and open the lid as far as it will go (Fig. 08).
• The FilterBag has a flap that closes automatically when the dust compartment lid is raised to prevent any dust from escaping.
• Pull the FilterBag out by the grip on the collar.
• Insert the new FilterBag into the holder as far as it will go. Leave the FilterBag folded up when you take it out of the box.
• Close the dust compartment lid securely, making sure it clicks into position.
• Take care not to trap the FilterBag when doing so.
• An empty operation lock prevents the dust compartment lid from closing without a FilterBag in place. Do not force it.
• Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position (Fig. 01).

Replacing the motor protection filter (Fig. 25)

• Replace the motor protection filter whenever you start a new packet of FilterBags.
• Every packet of original Miele FilterBags contains a motor protection filter. Multipacks contain 4 motor protection filters.
• Open the dust compartment lid.
• Pull the FilterBag out by the grip on the collar.
• Unclip the filter frame and replace the motor protection filter.
• Close the filter frame.
• Insert the FilterBag into the holder as far as it will go.
• Close the dust compartment lid.

Replacing the AirClean Exhaust Filter (Fig. 26)

• Do not use more than one exhaust filter at a time.
• Replace this exhaust filter every time you start a new packet of Miele FilterBags.
• Every packet of original Miele FilterBags contains one AirClean Exhaust Filter. Multipacks contain 4 Air-Clean Exhaust Filters.
• Open the dust compartment lid.
• Release the filter grille and raise it upwards. Grasp the used AirClean
• Exhaust Filter by the clean, unsoiled section (see arrow) and take it out.
• Replace it with a new AirClean Exhaust Filter.
• If you wish to install an Active AirClean 30 or HEPA AirClean 30 Exhaust Filter, see “Replacing one type of exhaust filter with another”.
• Close the filter grille.
• Close the dust compartment lid.

Replacing the Active AirClean 30/ HEPA AirClean 30 Exhaust Filter (Fig. 27)

• Do not use more than one exhaust filter at a time.
• Replace these exhaust filters if the TimeStrip® exhaust filter change indicator is completely red (Fig. 12).
• The display will be filled with red after approximately 50 operating hours; this corresponds to approximately one year of average use.
• You can continue vacuuming in this case. However, the suction power will be reduced as will the effectiveness of the filter.
• Open the dust compartment lid.
• Lift the exhaust filter and remove it.
• Insert a new exhaust filter, making sure it goes in properly, then push it down into position.
• Press the TimeStrip® exhaust filter change indicator (Fig. 10).
• After approx. 10–15 seconds a thin red line will appear in the left-hand side of the display (Fig. 11).
• If you wish to install an AirClean Exhaust Filter, see “Replacing one type of exhaust filter with another”.
• Close the dust compartment lid.

Replacing one type of exhaust filter with another (Fig. 07)

• Depending on the model, your vacuum cleaner will be equipped as standard with one of the following exhaust filters.
• a AirClean
• b Active AirClean 30 (black)
• c HEPA AirClean 30 (white)
• Do not use more than one exhaust filter at a time.

When changing the filter please note

• If you wish to replace exhaust filter a with filter b or c, you must completely remove the filter grille before you install the new exhaust filter.
• You must also activate the TimeStrip® exhaust filter change indicator (Fig. 10).
• If you wish to replace exhaust filter b or c with exhaust filter a, it is essential that you also install the filter grille* (Fig. 26).
• Filter grille – see “Optional accessories”

Replacing the thread catchers (Figs. 28 + 29)

• only possible for models with an adjustable floorhead included as a standard
• The thread catchers on the suction inlet to the floorhead can be replaced. Replace the thread catchers if the pile has worn down.
• Lift the thread catchers from the slots. To do so use a suitable tool, e.g., a flat-head screwdriver.
• Install new thread catchers.
• Replacement parts are available from your Miele dealer or through Miele Service.

Cleaning and care

• Risk of electric shock from voltage.
• The supply voltage is applied to the appliance even if it is switched off.
• Before cleaning, unplug the appliance from the electrical socket.

Vacuum cleaner and accessories

• Risk of electric shock from voltage.
• If moisture gets into the vacuum cleaner, there is a risk of electric shock.
• Do not let the vacuum cleaner get wet.
• The vacuum cleaner and all plastic accessories can be cleaned with a commercially available cleaner suitable for plastic.
• Damage due to unsuitable cleaning agents.
• All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolor the external surfaces.
• Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners, or oil-based conditioning agents.

Dust compartment

• The dust compartment can, if necessary, be cleaned using a dry duster, brush or, if available, a second vacuum cleaner to vacuum the dust out.

Frequently asked questions

• Many malfunctions and faults that can occur in daily operations can be easily remedied.
• You can save time and money in many cases, as you do not need to contact Miele Customer Service.
• Information to help you rectify faults yourself can be found at www.miele.com/service.
• The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.
• Risk of electric shock from voltage.
• The supply voltage is applied to the appliance even if it is switched off.
• Before dealing with any problems, unplug the appliance from the electrical socket.

switches the vacuum cleaner off automatically if it gets too hot.

This can occur if, for instance, large objects block the suction wand or when the FilterBag is full or contains particles of fine dust. A heavily soiled motor protection filter or exhaust filter can also be the cause of overheating.

■    Switch the vacuum cleaner off immediately using the On/Off footswitch
Unplug the vacuum cleaner from the electrical socket.

After removing the cause of the fault, wait for approxi- mately 20–30 minutes to allow the vacuum cleaner to cool down. It can then be turned on again.

Customer Service

• Information to help you rectify faults yourself and about Miele spare parts can be found at www.miele.com/service.

Contact in case of fault

• In the event of a fault that you cannot remedy yourself, please contact your Miele dealer or Miele Service.
• Contact information for Miele Service can be found at the end of this document.

Appliance warranty and product registration

• You can register your product and/or view the manufacturer´s warranty terms and conditions for Miele appliances and vacuum cleaners at www.mieleusa.com .

Optional accessories

• Follow the flooring manufacturer’s cleaning and care instructions.
• It is recommended to use only genuine Miele accessories bearing the “ORIGINAL Miele” logo on the packaging.
• Only these will guarantee the optimum performance of your vacuum cleaner and the best possible cleaning results.
• Please note that faults and damage caused by the use of accessories that do not bear the “ORIGINAL Miele” logo on the packaging are not covered by the vacuum cleaner warranty.

Optional accessories

• Original Miele accessories are available from the Miele Webshop, Miele Customer Service, and your Miele dealer.
• Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.
• With 3D4U, Miele also offers free accessories to download from your 3D printer (www.miele.com, Service, 3D4U).
• Certain models are supplied as standard with one or more of the following accessories.

Floor tools / Brushes

• TurboTeQ Turbobrush (STB 305-3)
• This brush is ideal for cleaning short-pile carpets.

Floor brush Hardfloor (SBB 235-3)

• This brush is designed for use on hard flooring such as tiled or stone floors.
• Parquet Twister floorbrush with swiveling head (SBB 300-3)
• With natural bristles for vacuuming smooth hard floors and small gaps.

Floorbrush Parquet Twister XL with a swiveling head (SBB 400-3)

• Natural bristles for quickly vacuuming smooth hard floors and small gaps.

Other accessories

Handheld Turbobrush Mini (STB 101)

• For vacuuming upholstery, mattresses car seats, etc.

Universal brush (SUB 20)

• For dusting books, shelves, etc.

Radiator brush (SHB 30)

• For dusting radiators, narrow shelves, and crevices.

Mattress tool (SMD 10)

• For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.

Crevice nozzle, 12″ (300 mm) (SFD 10)

• Extra long crevice nozzle for cleaning in folds, crevices, and corners.

Crevice nozzle, 22″ (560 mm) (SFD 20)

• Flexible crevice nozzle for vacuuming hard-to-reach places.

Extendable flexible XL crevice nozzle (HX-CNXL)

• The flexible crevice nozzle can reach 24″ (60 cm) for cleaning hard-to-reach areas.

XL upholstery nozzle (SPD 20)

• Wide upholstery nozzle for cleaning upholstery, mattresses, and cushions.

Comfort handle with lighting (SGC 20)

• Lights up the area being vacuumed.
• Filters

Active AirClean 30 exhaust filter (SF-AA 30)

• For a significant reduction of unpleasant odors. Ideal for households with pets or smokers.

HEPA AirClean 30 exhaust filter (SF-HA 30)

• Effectively filters fine dust and allergens.
• Ideal for people allergic to house dust.

Filter grille

• The filter grille is required if you wish to use an AirClean Exhaust Filter instead of an Active AirClean 30 or HEPA AirClean 30 Exhaust Filter.

LIMITED WARRANTY

LIMITED WARRANTY – Vacuum Cleaners USA

What This Warranty Covers and For What Period The Coverage Extends

• Miele, Inc. (hereinafter “Miele”) warrants to the original purchaser of this product, living in the United States of America, who purchased their vacuum from a Miele Authorized Dealer.
• a. That this product, including all of its Miele-authorized parts, is free of defects in material and workmanship.
• b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.
• c. The warranty period for vacuum cleaners, except for the “HomeCare” sub-models, is as follows.

• d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.
• e. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.

Commercial Use

• Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for six (6) months from the date of purchase.
• There is no warranty for the Scout RX1 or Scout RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.

What is not covered by this Warranty

• This warranty does not cover damage or defects caused by or resulting from repairs, service, or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine
• Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.

Exclusion of Other Warranties

• Except for the limited warranty provided herein, Miele disclaims any other express warranties concerning the product.
• Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of the limited warranty provided herein.
• Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
• Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation of Liability for Special, Incidental, or Consequential Damages

• Miele will assume no liability, or other obligation concerning any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.
• Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory.
• Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Special State Laws

• This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.

Service

• For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a Miele Partner Near You” section at mieleusa.com.
• Effective Date: August 1, 2023
• ©2020 Miele, Inc.
• Please have the model and serial number of your appliance available when contacting Customer Service.
• U.S.A.
• Miele, Inc.
• National Headquarters
• 9 Independence Way Princeton, NJ 08540
• www.mieleusa.com
• Customer Support
• Phone: 888-99-MIELE (64353)info@mieleusa.co
• Customer Care Centre
• Phone: 1-800-565-6435
• 905-532-2272
• customercare@miele.ca

Documents / Resources

| Miele SBAN0 Canister Vacuum Cleaner [pdf] Instruction Manual
SBAN0, SBCN0, HS12, SBAN0 Canister Vacuum Cleaner, SBAN0, Canister Vacuum Cleaner, Vacuum Cleaner
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References

• Welcome to Miele – Immer Besser
• Home
• Service
• Welcome to Miele – Immer Besser
• P65Warnings.ca.gov

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