UniFi VoIP Phone Touch 7″ HD LCD Display User Guide

: June 7, 2024
: Unifi

UniFi VoIP Phone Touch 7″ HD LCD Display

product

Package Contents

Installation Requirements

UniFi Switch or PoE+ (802.3at-compliant) switch
Recommended: UniFi Talk Controller installed on UCK-G2- Plus or UDM Pro. Alternate Option: Use a third-party SIP/PBX provider

Hardware Overview

Camera

Built-in camera can be used for snapping photos for avatars or videoconferencing applications.

Touchscreen

The touchscreen display is used for all interface navigation and dialing

Keypad

Touch to display the numeric keypad.

LED

The LED will illuminate when the device is first connected to a 48V power source. Once the phone has started up, the LED will turn off.
IMPORTANT: The LED will flash when a firmware update is occurring. Do not disconnect power/Ethernet from the device during this time.

Volume

Press this soft button to display the volume adjustment screen

Mute Button

Press this button to mute the phone’s audio output

Headset Jack

3.5 mm jack for optional wired stereo and microphone headsets.

USB C Port

The USB C port can be used to charge a device.

PC

This Ethernet port is used for bridging.
WARNING: Do not connect a powered Ethernet connection to the port labeled PC.

PoE/LAN

The PoE/LAN Ethernet port is 802.3af‑compliant and used to connect data and power to the phone. Connect this to the same network where the UniFi Talk controller is running on the UCK-G2+ or UDM Pro.

Software

Specifications

UVP-TouchMax

Handset

| Dynamic Receiver 16 ohm/SPL 116dB @1KHz,

30mW, 0m

Omnidirectional Electret Microphone/SNR 70 dB/

Sensitivity -38 ± 3 dB

Audio Codec

| WCD9326: Standalone Hi-Fi audio codec IC WSA8815: Smart Speaker Amplifier
Power Input| PoE+ 802.3.at
Hands-Free Speaker| 4 ohm, Pnom 3W, Pmax 5W, SPL 79 dB @ 1W, 0.5m

Hands-Free Microphone

| Dual Omnidirectional MEMS Microphones

SNR 64 dB

Sensitivity -26 dBFS Digital Microphone

Ports| (2) 10/100/1000 Ethernet Ports

(1) Type-C Port (charging only, 5V/1A)

Connectivity| Bluetooth 4.2 Wi-Fi 2.4G b/g/n, BW 20/40

Wi-Fi 5G a/n/ac, BW 20/40/80, Slave DFS

Headset Support| 3.5mm Audio Jack
Processor| Octa-core CPU, 8x ARM Cortex A53, 1.8 GHz
Memory| Storage 32 GB +RAM 2 GB
Operating Temp.| 0 to 40° C (32 to 104° F)
OS| Android 9 / PJSIP v2.4
---|---
Audio DSP Algorithms| Active Echo Cancellation, Noise Suppression,

Blind Source Separation

Protocols| SIP, SDP, RTP, RTCP, VLAN, DHCP

Important Warning Regarding Emergency Calls

NOTE THAT THE LIMITATIONS SET FORTH BELOW ARE APPLICABLE TO ALL EMERGENCY CALLS, FUNCTIONS AND SERVICES, INCLUDING 911, ENHANCED 911 AND 112 CALLS (COLLECTIVELY, “EMERGENCY SERVICES”).

You should be aware that:
Emergency Services may not connect to the Public Service Answering Point (“PSAP”), or may ring to the administrative line of the PSAP, which may not be staffed after hours, or by trained emergency operators.
VoIP customers may need to provide location or other information to their VoIP providers, and update this information if they change locations, for their Emergency Services to function properly.
VoIP service may not work during a power outage, or when the Internet connection fails or becomes overloaded. Consider installing a backup power supply, maintaining a traditional phone line or having a wireless phone as a backup.
VoIP service will not function if the telephone equipment or other equipment necessary to place calls is not correctly configured.
Emergency Services may correctly connect to the PSAP, but may not transmit the user’s phone number and/or location information.
VoIP calls may not be capable of being received and/or processed by an emergency call center due to the center’s technical limitations.
VoIP calls may be affected by other factors or force majeure events, such as the quality of the broadband connection and network congestion.
You should:
Provide your accurate physical address to your interconnected VoIP service provider to ensure that emergency services can quickly be dispatched to your location.
Be familiar with your VoIP service provider’s procedures for updating your address, and promptly update address information in the event of a change.
Have a clear understanding of any limitations of your Emergency Services.
Inform children, babysitters and visitors about your VoIP service and its Emergency Services limitations.
By installing the phone, you are affirmatively acknowledging that (i) you have read and understood this Warning, (ii) you understand that you may not be able to contact emergency services by dialing or using any Emergency Service, and (iii) you understand that you must inform users of the phone that they may not be able to contact emergency services by dialing or using any Emergency Service.
IN NO EVENT SHALL UBIQUITI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS OR ANY OTHER THIRD‑PARTY PROVIDER OR VENDOR WHO MAY FURNISH SERVICES OR PRODUCTS TO YOU IN CONNECTION WITH THE VOIP SERVICES OR THE EQUIPMENT BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS WHATSOEVER ARISING FROM OR RELATING TO EMERGENCY SERVICES, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING THEREFROM OR RELATING THERETO.

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in a location that can be submerged by water.
WARNING : Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
- Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
- The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
- Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
- Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
- Protective bonding must be installed in accordance with local national wiring rules and regulations

Limited Warranty

www.ubnt.com/support/warranty The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This radio transmitter has been approved by FCC.

ISED Canada CAN ICES-3(A)/NMB-3(A)

This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.
This radio transmitter has been approved by ISED Canada.
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems

IMPORTANT NOTE:

Radiation Exposure Statement:

This equipment complies with radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

AVIS IMPORTANT :

Australia and New Zealand

Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it

Note: This device meets Max. TX power limit per ETSI regulations.
The following apply to products that operate in the 5 GHz frequency range:
Note: This device is restricted to indoor use only when operating in the 5150 – 5350 MHz frequency range within all member states.
Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm.
Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.

RoHS/WEEE Compliance Statement

English

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity

Hereby, UBIQUITI, declares that this UVP-TouchMax device, is in compliance with the essential requirements and other relevant provisions of Directives 2014/53/EU, 2014/30/EU, 2014/35/EU. The full text of the EU declaration of conformity is available at the following internet address: ui.com/compliance