ZLINE RCIND-30 30 inch Induction Cooktop with 4 Burner User Manual
- June 7, 2024
- Zline
Table of Contents
RCIND-30 30 inch Induction Cooktop with 4 Burner
INDUCTION COOKTOP
Installation Guide and Users Manual
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ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath
of your dreams is never out of reach. Through our unique designs and
unparalleled quality, we’re dedicated to providing you an elevated experience
in the heart of your home. With an endless selection of features and finishes,
our inspiration is your reality.
ZLINE is fueled by a passion for innovation; A relentless pursuit of bringing
the highest end luxury designs and professional features into everyone’s
homes. Because we continually strive to improve our products, we may change
specifications and designs without prior notice.
WARRANTY
COVERAGE ZLINE Kitchen and Bath range products will be warrantied for one year
from the original purchase date for the original purchaser of the product.
This warranty covers all parts and labor for necessary repairs if any part of
the product proves to be defective in materials or workmanship. The product
must be deemed serviceable via troubleshooting with the ZLINE Kitchen and Bath
service team. All service on ZLINE Kitchen and Bath range products under the
above warranty must be performed by ZLINE approved and certified service,
unless otherwise specified by ZLINE Kitchen and Bath. Service will be provided
during normal business hours.
TERMS This warranty applies only to the original purchaser of a range product
installed for normal residential use. This is defined as a single-family,
residential dwelling in a non-commercial setting. Commercial settings include
but are not limited to: schools, churches, hotels, restaurants, vacation
rentals such as Airbnb, day care centers, private clubs, fire stations, common
areas in multi-family dwellings, nursing homes, food service locations, and
institutional food service locations such as hospitals or correction
facilities. This warranty is non-transferable and will not be extended based
on the date of installation. The warranty applies only to products installed
in the continental United States and the District of Columbia.
Failure to secure certified warranty service per these terms will result in a
forfeiture of the remaining warranty. Out of pocket payments will not be
reimbursed unless prior approval is received from ZLINE Kitchen and Bath
and/or our service contract partner. Unapproved out of pocket payments for
service will not be reimbursed. All warranty procedures must be followed to
maintain warranty coverage.
Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for
damage resulting from negligence, improper maintenance, misuse, abuse,
alteration of or tampering with the appliance, accident, natural disaster,
improper electric supply, flare-up fires, unauthorized service or repair,
improper installation, or installation not in accordance with the instructions
contained in the manual, or the local codes.
WARRANTY
WHAT IS NOT COVERED 1. Installation or start-up, damages or problems caused by
improper installation or
use. 2. Service by an unauthorized service providers or damage related to
unauthorized
service or unauthorized parts. 3. Installation in any commercial or non-
residential application. 4. Removal or re-installation cost. 5. Aesthetic
damage, scratches, or natural wear caused by normal use. 6. Second-hand, open
box products or products purchased from an unauthorized
retailer.
NOTE: In the event that service is dispatched, and it is discovered that the
reported issue is not covered under warranty based on the disclaimers above,
the customer will be responsible for all service fees. Failure to pay these
fees will result in the forfeiture of remaining warranty coverage.
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS
1
PRODUCT SPECIFICATIONS
7
ROOM VENTILATION
10
INSTALLATION INSTRUCTIONS
11
SURFACE BURNER LAYOUT
18
OPERATION
21
COOKWARE USES
27
MAINTENANCE AND CLEANING
28
TROUBLESHOOTING
29
General Safety
SAFETY INSTRUCTIONS
WARNING
· Failure to follow these warnings could result in a fire or explosion that
causes property damage, personal injury or death. To reduce the risk of fire,
electric shock or injury, take the following precautions:
· Before beginning installation, please read these instructions completely and
carefully.
· The manufacturer will not be responsible for any damage to property or to
persons caused by incorrect installation or improper use of the appliance.
· The manufacturer reserves the right to make changes to its products when
considered necessary and useful, without affecting the essential safety and
operating characteristics.
· Our induction cooktop has been tested and complies with Part 18 of the FCC
Rules for ISM equipment. Product meets the FCC requirements to minimize
interference with other devices in residential installation.
· Do not remove permanently affixed labels, warnings, or plates from the
product. This may void the warranty.
· Please observe all local, state and national codes and ordinances.
INTENDED USE · This appliance is designed for in-household use only. · Do not
use outdoors. · Do not use the appliance to heat a room.
CLEANING SAFETY · Do not use steam cleaners or high-pressure cleaners to clean
the cooktop, as this
may result in electric shock.
1
SAFETY INSTRUCTIONS
CONDITION OF UNIT · Do not operate any appliance with a damaged cord or after
the appliance
malfunctions or has been damaged in any manner. Return appliance to the
nearest authorized service facility for examination, repair, or adjustment. ·
Do not cook on broken cooktop. If cooktop breaks, cleaning solutions and
spillovers may penetrate the broken cooktop and create a risk of electric
shock. · Do not store items of interest to children in cabinets above the
cooktop or on the backguard of a cooktop – children climbing on the cooktop to
reach items could get seriously injured.
ENVIRONMENT OF UNIT · To reduce the risk of fire, do not let any objects
(glass, paper, etc.) obstruct the
inlet and outlet of your cooktop. To reduce the risk of electric shock, do not
mount unit over a sink. To reduce the risk of fire, do not store anything
directly on top of the appliance surface when the appliance is in operation. ·
Always have a working smoke detector in or near the kitchen. · Do not leave
lids or other metal objects such as knives, forks or spoons on the cooktop. If
the cooktop is turned on, these objects can heat up quickly and may cause
burns. · Do not place rough or uneven objects on the units as they may damage
the surface. If the cooktop is near a window, ensure that curtains do not blow
over or near the unit. · Do not use the cooktop as a work surface. Certain
substances such as salt, sugar, or sand can scratch the glass ceramic surface.
· Do not store hard or pointed objects over the cooktop as they can damage the
unit if they fall on top. · Do not put detergents or flammable materials in
the equipment installed under the cooktop. · While cooking any overflowed fat
or oil on the cooktop may ignite. There is a risk of burning and fire;
therefore, control the cooking process at all times. · The use of accessory
attachments not recommended by the appliance manufacturer may cause injuries.
2
Environment Safety
Cooking Safety
SAFETY INSTRUCTIONS
· Items with a magnetic field such as: radios, televisions, credit cards,
cassette tapes etc., can affect the unit.
· The marked electrical rating should be at least as great as the electrical
rating on the appliance.
· To prevent accidents and achieve optimal ventilation, allow for sufficient
space around the cooking area.
· To reduce risk of burns, ignition of flammable materials, and spillage due
to unintentional contact with cookware, the cookware handles should be turned
inward and not extend over adjacent heating surface.
· Wear proper apparel – loose fitting or hanging garments should never be worn
while using the appliance.
COOKING SAFETY
· Do not allow aluminum foil, paper or cloth to come in contact with a hot element.
· Avoid preparing food in aluminum foil or plastic containers over the hot cooking
zones.
· Protective liners – Do not use aluminum foil to line cooking zone, drip bowls or
oven bottoms, except as suggested in the manual. Improper use of these liners
may result in a risk of electric shock or fire.
· Do not allow pans to boil dry or empty.
· Never leave the cooktop unattended when in use.
· Always use the proper pot and pan size.
· The use of undersized cookware will expose a portion of the hot element, which
can result in ignition of clothing or personal burners.
· Close supervision is necessary when any appliance is used by or near children.
· Do not touch hot surfaces. Use dry pot holders to hold the handles of pots/pans.
· Use only dry potholders – moist or damp potholders on hot surfaces may result in
burns from steam. Do not let the potholder touch hot heating elements.
· Do not use a towel or other bulky cloth.
· Always remove the covers on sealed or canned goods and before heating to
avoid explosion.
· When the unit is on, do not touch outside the control panel as the surface may
3
contain residual heat. It is important to be aware that the unit’s surface will
remain hot for a short period of time after use.
SAFETY INSTRUCTIONS
POWER CORD SAFETY · To protect against electric shock, do not immerse cord, or
main body in water or
any other liquid. · Do not let cord hang over edge of table or counter. · Do
not allow cord to touch hot surface. A short power supply cord or detachable
power supply cord should be used to reduce the risk of becoming entangled in
or tripping over a longer cord. · Always attach plug to appliance first, then
plug cord into the wall outlet. To disconnect, turn any control to off, then
remove plug from wall outlet. · The cord should be arranged so that it will
not drape over the countertop where it can be pulled on by children or tripped
over.
SERVICE AND REPAIR SAFETY · Do not repair or replace any part of the appliance
unless specifically
recommended in the manual. All other services should be referred to a
qualified technician. · There are no user serviceable parts on this appliance.
Only an authorized service representative should attempt to service your
cooktop.
This product may not be treated as household waste. Instead it should be
handed over to the applicable collection point for the recycling of electrical
and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate waste handling
of this product.
For more detailed information about recycling of this product, please contact
your local city office, your household waste disposal service, or ZLINE
Kitchen & Bath.
4
Power Cord Safety
SERVICE
WARRANTY AND SERVICE All range products carry a one year parts warranty and
includes service, if required. If you experience any issues with your product,
contact us directly at 1-614-777-5004.
The ZLINE customer service team is ready to work with you on resolving your
issues and assessing if further service is needed. Service should only be
conducted by an industry professional with PRIOR approval from the ZLINE
customer service team.
REPLACEMENT PARTS Only authorized replacement parts may be used in performing
service on this appliance.
Replacement parts are available from ZLINE. Call
1-614-777-5004.
BEFORE INSTALLATION
WARNING: Installation and service must be performed by a qualified WARNING
installer or service technician.
WARNING: Always read and obey all safety information, failure to follow
WARNING these instructions can be killed or seriously injured.
BEFORE INSTALLING THE COOKTOP 1. Visually inspect the cooktop for damage. Make
sure all cooktop screw are on
tight. 2. Record the model and serial number as found on the bottom part of
your
cooktop. When ordering for parts or making inquiries about your cooktop, be
sure to include these numbers from the serial plate. 3. Cutout dimensions of
the countertop. 4. Make sure the wall coverings, countertop, and cabinets
around the cooktop can withstand heat (up to 200°F) generated by the cooktop.
5. Gently lower the cooktop into the countertop cutout. 6. NOTE: Do not seal
the cooktop to the countertop. The cooktop must be removable if service is
necessary. Instead, use foam tape to ensure that the cooktop is secure.
Service & Replacement Parts
Installation Checklist
5
6
Product Dimensions
BEFORE INSTALLATION
7
BEFORE INSTALLATION
ELECTRIC POWER RATING Voltage: 240 volts Frequency: 60 Hz
Amperage: 40 amps (Model RCIND-24 & RCIND-30) Amperage: 50 amps (Model RCIND-36)
1600W
2100W
2100W
1600W
2600W
3700W
3200W
2000W
2400W
3700W
2000W
2400W
3200W
8
Electrical Connection
BEFORE INSTALLATION
The induction cooktop must connect to a separate, grounded wire, single phase.
AC only electrical supply with their own circuit breaker. These appliances
must be installed in accordance with National Electrical Codes, as well as all
state, municipal and local codes. This appliance must be supplied with the
proper voltage, frequency, and amperage protected by a properly sized circuit
breaker or time delay fuse.
3-WIRE CABLE FROM HOME POWER SUPPLY · IMPORTANT: Use the 3-wire cable from
Home Power Supply where local codes
permit a 3-wire connection
4-WIRE CABLE FROM HOME POWER SUPPLY · IMPORTANT: Use the 3-wire cable from
Home Power Supply where local codes
permit a 3-wire connection.
The cooktop conduit wiring is approved for copper wire connection only, if you
have aluminum house wiring, use only special connectors which are approved for
joining copper and aluminum wires conform with local codes and ordinances.
Follow the electrical connector manufacturer’s recommended procedure closely.
BEFORE INSTALLATION
ROOM VENTILATION The use of this appliance generates heat and humidity in the
room where it is installed. Proper ventilation in the room is needed. Make
sure the kitchen is equipped with a range hood of appropriate power (400 CFM
minimum). Activate the exhaust fan/ range hood when possible. Intensive and
continuous use of the appliance may require additional ventilation, for
example by opening a window.
Electrical Connection Room Ventilation
Room Ventilation
9
10
INSTALLATION (24″)
Air exhaust*
Air exhaust*
INSTALLATION (24″)
Cutout Dimensions
A. WIDTH 24″
COOKTOP DIMENSIONS B. DEPTH 20 ¹/”
C. HEIGHT 2 ¹/”
Cutout Dimensions
DO NOT obstruct these areas.
IMPORTANT: For proper ventilation, provide a vent under the countertop, in front of the cabinet and in the back of the cabinet. The ventilation opening is to extend the full length of the cooktop cutout.
11
Junction box approximate location: minimum 4 ¹/” below the cooktop.
12
INSTALLATION (30″)
INSTALLATION (30″)
A. WIDTH 30″
COOKTOP DIMENSIONS B. DEPTH 21″
C. HEIGHT 2 ¹/”
Cutout Dimensions
DO NOT obstruct these areas.
IMPORTANT: For proper ventilation, provide a vent under the countertop, in
front of the cabinet and in the back of the cabinet. The ventilation opening
is to extend the full length of the cooktop cutout.
Junction box approximate location: minimum 4 ¹/” below the cooktop.
13
14
Cutout Dimensions
INSTALLATION (36″)
Air exhaust*
Air exhaust*
Air exhaust* Junction Box Vent
Min 19 7/8″ Max 20 1/16″
4 1/2″
FRONT
Min 35 7/32″ Max 35 7/16″
A. WIDTH 36″
Vent
COOKTOP DIMENSIONS B. DEPTH 21″
C. HEIGHT 2 ¹/”
Cutout Dimensions
DO NOT obstruct these areas.
IMPORTANT: For proper ventilation, provide a vent under the countertop, in
front of the cabinet and in the back of the cabinet. The ventilation opening
is to extend the full length of the cooktop cutout.
Junction box approximate location: minimum 4 ¹/” below the cooktop.
15
INSTALLATION (36″)
70mm (2¾”) OVEN
It is very important to keep 23/4 ” distance between the cooktop and the oven.
Note: Do not put a divider between the oven and cooktop
Spacer Graphic Profile Countertop Do not remove spacer
NOTE: The cooktops include spacers on both sides to ensure proper airflow once installed. Do not remove the spacers.
16
Cutout Dimensions
INSTALLATION
AFTER INSTALLING THE COOKTOP 1. Remove all the stickers and items from the top
of the cooktop surface. 2. Clean cooktop before use. Dry with a soft cloth.
See Maintenance and Cleaning
for reference. 3. Read Operation. 4. Turn on the power to the cooktop. 5.
Verify all function operation properly.
NOTE: If the cooktop does not work or you meet any problem in your operation,
please check that the circuit breaker has not tripped or the house has not
blown. For more information, please See Troubleshooting. If the problem cannot
be resolved, call ZLINE at
1-614-777-5004.
OPERATION
1. Left rear cooking element 2. Left front cooking element 3. Right rear
cooking element 4. Right front cooking element 5. Ceramic glass 6. Touch
control panel
Installation Checklist
Surface Burner Layout
17
18
OPERATION
OPERATION
Surface Burner Layout
1. Left rear cooking element 2. Left front cooking element 3. Right rear
cooking element 4. Right front cooking element 5. Ceramic glass 6. Left rear
cooking element control 7. Left front cooking element control 8. Right front
cooking element control 9. Right rear cooking element control
19
1. Left rear cooking element 2. Left front cooking element 3. Middle cooking
element 4. Right rear cooking element 5. Right front cooking element 6.
Ceramic glass 7. Left rear cooking element control 8. Left front cooking
element control 9. Middle cooking element control 10. Right front cooking
element control 11. Right rear cooking element control
20
Surface Burner Layout
Controls
OPERATION
21
OPERATION
CONTROLS LOCK · Controls Lock is activated when the cooktop is off for 5
minutes · Controls Lock prevents activation of any sensor key in STANDBY
mode. Deactivate the CONTROL LOCK first, then touch the POWER key to turn on
the cooktop.
TO LOCK · Touch and hold the LOCK button until a beep sounds. The
indicator light will light up above the button.
TO UNLOCK · Touch and hold the LOCK button until a beep sounds. The
indicator light will turn off above the button.
TO TURN ON THE COOKTOP · To turn on the cooktop, touch the POWER button. · The
indicator light above the button will light up. If no further action is made,
the
cooktop will return to STANDBY mode after a few seconds for safety reasons.
SELECTING/CHANGING THE POWER LEVEL · To turn one or more cooking zone, place
an appropriate pot or pan on the
desired cooking zone. · With the cooktop turned ON, touch the ON/OFF button of
the cooking zone.
The screen will show “-” indicating that there is no power level set for the
zone yet. · Press the “+ and -“BUTTON to adjust the power.
22
Controls
Power Boost
OPERATION
AUTOMATIC POWER LEVEL CONTROL · The power level displayed may be different
from the actual power level at
the power sharing and high temperature range. To prevent the cooktop from
overheating, the power level is controlled automatically. POWER BOOST MODE ·
The POWER BOOST is used to cook at maximum power for a short period of time
(maximum 10 minutes). · This is best recommended for boiling water. · The
power is reduced to level 9 at the end of the maximum time. · Use the “B”
BUTTON to boost the power level to the highest level for 10 minutes. The
screen will show a “P” indicating the POWER BOOST. · To turn off POWER BOOST,
touch the “-” key to switch from P to level 9. KEEP WARM MODE · While in a
power level, touch the “-” to enter into “KEEP WARM” mode. The screen will
switch from 1 to L.
DO NOT leave a pot unattended while in POWER BOOST mode WARNING or other high
power settings.
23
OPERATION
POWER SHARING · Four or five cooktops are divided into two separate cooking
areas: the right and
left side cooking elements share the power of an inverter. · Power sharing is
activated when the cooking elements that are in the same
zone are activated. The controls adjust the power automatically for POWER
SHARING. This power sharing is administered by the unit’s microprocessors,
which will alternate power in one area.
NOTE: Remember to select the power setting last for the cooking element you
want to maintain at full setting heat. To maintain full setting heat for two
items, place one item on an area and place the second item on another area.
TO TURN OFF THE HEATING ELEMENT · For 30″ (RCIND-30) and 36″ (RCIND-36)
models, touch the ON/OFF button
for the cooking zone. · For 24″ model (RCIND-24), touch the “-“to enter into
“KEEP WARM”mode. Then
press”-” again to turn off the cooking zone.
TO TURN OFF THE COOKTOP
· To turn off the cooktop, touch the POWER button.
· The indicator light above the button will turn off.
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Power Sharing
Stop/Go
OPERATION
RESIDUAL HEAT INDICATOR · After using the cooktop, the cooking area will
remain hot for a few minutes. The
digital display will show an “H” to warn the user that the surface is hot to
touch. Wait until the “H” is no longer displayed to clean the unit. You may
turn the cooktop on even if the “H” is displayed.
ONLY FOR 24″ MODEL (RCIND-24) STOP/GO Use the Stop/Go function to `Pause’ the
cooktop for Max. 10 minutes while cooking the unit will be automatically
switched off if Stop/Go is not touched again within 10 minutes.
TO TURN ON · If one or more cooking zones are active, touch Stop/Go key pad. A
“beep” will
sound, the indicator light above the Stop/Go will be lit up, and all active
digital displays of the cooktop will blink. Any set cooking timers will stop.
When “Stop and Go” is deactivated, the countdown will continue. · If all of
the buttons are inactive except for Stop/Go, Lock, ON/OFF and POWER key and no
keys are touched within 10 minutes, all of the active cooking zones are
automatically switched off.
TO TURN OFF Touch Stop/Go key again within 10 minutes. The indicator light
above Stop/Go button will turn off and the cooktop continues with the settings
that were set before the Stop / Go.
25
OPERATION
TIMER · A short key press adjusts the time by 1 minute and a long key press by
10
minutes. The automatic timer range from 1 minute – 99 minutes. This is used to
automatically turn off the cooktop. · NOTE: Seconds are not used in the timer
settings. · The red dot next to the time symbol indicator will illuminate
indicating that the cooking elements is selected.
TO SET TIMER · While cooking, touch the timer key pad until the time light of
the desired cooking
element is on. Time digital displays read “00” and blinking. · Use “+” or “-”
key to adjust and set the desired time. · The timer will begin 5 seconds after
setting the timer. · The display will stop blinking and will stay static on
the display. · The cooking element that the timer was set on will
automatically shut off once
time runs out. · If you want to set another burner to a timer, touch timer key
to the desired time
symbol indicator blinks, repeat the same steps above. · If you want to check
the remaining time for another cooking element, touch the
timer until the time symbol indicator for the desired cooking element blinks.
· If more than one switch-off time is programmed, the shortest time remaining
will
show in the digital display.
TO CANCEL TIMER · Touch the Timer until the time symbol indicator for the
desired cooking element
blinks, then touch the “+” or “- ” to set the timer to 00. · The Time digital
display will blink for 5 seconds and then turn off, indicating that
the timer of selected cooking element has been cancelled.
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Timer
Cookware Noise
OPERATION
COOKWARE NOISE · Heavier pans such as enameled cast iron, will produce less
noise than a lighter
stainless steel pan. Light weight cookware may also vibrate. Heavy weight
quality cookware is recommended. · Cookware with irregular or warped bottoms
can vibrate audibly on the ceramic glass surface, though again, typically only
at high power settings. · Loose-fitting handles on cookware, typically when
rivets are used, can vibrate. · “Cracking” noise- occurs if the cookware base
is made of a different material. · “Low Humming” noise- occurs when cooking,
which is normal particularly at high power settings. · A “whistling” noise-
occurs if both elements are being used at the same time at high settings, and
the cookware base is made of a different material. COMPATIBLE COOKWARE · DO
NOT USE heat-resist glass, ceramic, copper, aluminum pan/pots, roundbottomed
cookware, or cookware with a base less than 5 inches. · Compatible cookware
packaging often will have the induction logo
Induction
27
MAINTENANCE AND CLEANING
Before using the product for the first time, clean the top to protect and make
cleanups easier. Daily use of a ceramic glass cleaner will keep the cooktop
looking new with every use. · Use a ceramic glass cleaner when the cooktop is
cool · Apply a few drops directly to the cooktop and use a paper tower or a
soft cleaning
pad. · Use a dry cloth or paper towel to remove all cleaning residue.
NEVER RUN THE COOKTOP UNDER WATER
WARNING
CLEANING BURNED RESIDUE · Use a ceramic glass cleaner when the cooktop is cool
· Spread a few drops on the burned residue area. · Use a ceramic glass
cleaning pad, rub the residue with pressure as needed. · Repeat the steps
above if any residue remains
CLEANING HEAVILY BURNED RESIDUE · Use a ceramic glass cleaner when the cooktop
is cool · Use a single-edge razor blade scraper approximately at a 45° angle
against the
glass surface, and scrape off the residue. · After scraping the residue,
spread a few drops on the burned residue area and
finish off with a ceramic glass cleaner and paper towel.
METAL MARKS AND SCRATCHES · For preventative measures, be careful not to slide
pots or pans across the cooktop
surface. This will leave metal marks. These metal marks are removable using a
ceramic glass cleaner with a cleaning pad. · If pots with a thin overlay of
aluminum or copper boil dry, the overlay may leave a black discoloration on
the cooktop. This must be removed immediately before using the cooktop or the
discoloration will become permanent. · If cracks or indentations in the glass
surface occurs, the cooktop will have to be replaced. Contact us at
1-614-777-5004 for assistance.
28
Care & Cleaning
TROUBLESHOOTING
ZLINE Customer Service is available at 1-614-777-5004.
PROBLEM Cooktop does not work
Cooktop does not generate heat
Cooktop turns off while cooking
POSSIBLE CAUSE
SOLUTIONS
Cooktop controls are locked. Power outage. Installation wire is not plugged in correctly. Circuit breaker tripped or the fuse blown.
· Make sure the controls lock button is turned off. See page 22.
· Check the house lights to confirm power outage.
No cookware or improper cookware placement on the cooking element.
Incorrect cookware size for the selected cooking element. Cookware is not
properly resting on the cooking element.
Circuit breaker tripped or the fuse blown.
Incorrect cooking element selected.
No power to cooktop.
· Make sure that the cookware is centered on the cooking element, and that
cookware is also the correct type for induction cooking.
· The bottom of the cookware must be large enough to cover cooking element
completely.
· Cookware must be flat and centered on the cooking element.
· Make sure the correct control is turned ON for the cooking element being
used.
Cooktop internal heat sensor has detected high temperature inside the cooktop,
activating the automatic shut-off.
Liquid or object on the controls area.
· Make sure the cooktop vents are not blocked.
· The cooktop features an automatic shutoff feature that turns off the entire
cooktop if any cooking element has been on continuously for 2 hours.
· The cooktop control panel may register liquids or objects obstructing the
panel, which can cause the cooktop to shut off. Clean up spills or remove
objects and restart the unit.
Troubleshooting
29
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
Power Boost does not work
Boost function is not available if the adjacent burner is in use and the total power reaches 3700W or 4800W (Right area and left area)
See power sharing on page 24.
The fans keep running after the cooking element has been switched off.
The electronics are shutting down and cooling off.
This is a normal occurrence.
E0
IGBT overheating
Turn off the unit to allow IGBT to cool. Restart the unit after a couple of minutes.
Make sure that the
cookware is centered on
E1
No cookware found or improper placement on the cooking element, and
the cooking element
that it is also induction
compatible. See compatible
cookware on page 27.
This may be caused by
reduced voltage supply to
E2
Supplied voltage to cooktop is too low
the house circuit. Be sure that the connections are
correct and the supplied
voltage.
This may be caused by
increased voltage supply
E3
Supplied voltage to cooktop is too high
to the house circuit. Be sure that the connections are
correct and the supplied
voltage.
E7
NTC1 Breakoff
E8
NTC1 Short Circuit
E9
NTC2 Break off
EE
NTC2 Short Circuit
Turn the cooktop off, and pull the plug out for 30 seconds. After, replug and turn on the cooktop. If error still occurs, call for service.
30
Troubleshooting
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
F (one heating element)
F (all heating elements)
The heating element may be damaged.
The connections in the cooktop might be loose. The connections in the cooktop
might be damaged.
Call customer service at 1-614-777-5004.
Noise
Noises with humming, crackling, and buzzing.
This is a normal occurrence. See cookware noise on page 27.
SCAN ME
Need additional information? Scan the QR Code to view the most up-to-date version of our user manual and installation guide.
I1n.s2t.a3llation Guide and User Manual
Troubleshooting
1-614-777-5004 contact@zlinekitchen.com
31
www.zlinekitchen.com
References
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