Kmart Snap 8S FULL HD Battery Wifi Outdoor Camera User Guide
- June 6, 2024
- Kmart
Table of Contents
Quick Start Guide
FULL HD Battery Wi-Fi Outdoor Camera
Model: Snap 8S
KEYCODE: 43061044
v.2.0.0 26/03/2021
Welcome , Thank you for choosing our smart camera, getting started is easy What’s included
Product Details
Note: the battery can be recharged with the supplied USB cable and standard 5V 1A mobile phone USB adaptor (not included)
Connection Preparation
It is important that your phone is connected to the 2.4Ghz Wi-Fi and not to
the 5GHz network.
To verify your mobile device is set to a 2.4Ghz Wi-Fi network, navigate to
the Settings menu and click on Wi-Fi. In this menu, you will see all the
detectable networks in your area. Locate the SSID (the name of your network)
and ensure that the Wi-Fi SSID does not end with a 5G/ 5GHz.
Check that you have a strong Wi-Fi signal (at least two bars) in the location
where the smart camera is to be installed.
If you don’t have at least two bars signal on your phone, then you may need to
reconsider relocating the camera to a different location or obtaining a Wi-Fi
extender to boost the Wi-Fi signal strength.
Install the APP and register Account
For the best experience, download the “Mirabella Genio” APP to your smartphone
from the App Store or Google Play.
Insert the Micro SD card
(Please note that the camera will work without an SD card, but it will not be
able to record any footage.)
Remove the rubber cap to expose the SD card slot, insert the Micro SD card
gently into the SD card slot. Please pay attention to the direction of the
Micro SD card. Do not force it inside, once inserted, refit the rubber cap.
Micro SD card size needs >8GB, Support up to Max of 128Gb, FAT32 format only,
The camera doesn’t support NTFS file system.
**Camera Installation
**
1. Fix the bracket on the wall
2. Install the camera in the bracket and lock it with the screw
Pairing the camera using Mirabella Genio App
-
Press the power button and wait for the indicator light to start blinking RED slowly, (1 blink every 2 seconds) if it fails to blink, simply remove the rubber cap, to expose
the SD card slot and reset button, press and hold the reset button until you hear the “bugs” sound, the camera is now ready to pair -
Check your mobile phone is connected to a 2.4Ghz Wi-Fi network, the Wi-Fi name should not end with -5G
-
Open the Mirabella Genio APP, tap on +, then choose Security & Sensor and select your camera from the list
-
Double-check and ensure that the LED indicator light is still blinking red and blinking slowly, tap confirm blinking slowly, and enter your 2.4GHz Wi-Fi name and password (not your genio password)
-
Tap continue and the QR code will appear on the phone screen, place this QR code in front of the camera at approximately 15-20cm, until you hear a sound, the indicator light will now change from red to blue. Please wait for the indicator light became solid blue, then tap the beeped/indicator switch button
-
The camera is now successfully added to your APP. Please refer to the FAQ section for troubleshooting if this method does not connect.
Q. LED indicator is not blinking slowly as per APP screen
A. Power off the camera, wait for 20 sec, then reinsert the battery. Use the
reset pin and depress the reset hole until you hear a sound, then release the
reset pin, wait for another
30-40 sec until the light starts to blink red slowly (1 blink every two
seconds).
Q. Camera doesn’t scan the QR code
A. Please ensure the camera is in the pairing mode, the indicator light is
blinking red slowly as per the APP screen, if you are unsure, please simply
reset it
Q. After scanning the QR code, the indicator light doesn’t turn into solid
blue
A. This is an indication of a communication error with the router, if you are
using IOS 14, please ensure local network setting permission is turned on for
Genio APP
Q. I am using Telstra NBN, I disabled the 5Ghz and I still cannot get it to
pair?
A. Please follow the Guest Network paring instructions at
https://mirabellagenio.net.au/faqs
Camera usage Tips (user interface may change with APP updates)
Tap on the pencil icon or … icon you can access the camera’s Settings
page
| To turn sound on/ off
---|---
To change video quality, high definition or standard definition
To access to camera’s settings page
To switch to full-screen view mode
Wi-Fi signal, if the signal is less than 60% you should consider changing the
location or boosting the Wi-Fi Signal using a Wi-Fi extender
Device Name:
You can customize the camera name here
Share Device, If you wish to share or remove this camera with other genio
APP user
Device information: Detail information for this camera, owner
information, Virtual ID, IP address, etc
Power Management Settings: Set the battery reminder percentage
Basic Function Settings: Please ensure Talk Mode is set as Two Way Talk,
PIR: Motion detection On/off and detection sensitivity level setting,
having it off will save your battery life.
Memory Card Settings: This will only appear when an 8GB-128GB Micro SD
card is inserted
Firmware information: When new firmware is released for this camera you
will see this notification icon.
Remove Device: Remove the device from the current account so you can
repair it again or pair it under a different account
We recommend using Scandisk, Verbatim, Kingston, Samsung Class 10 high-speed
micro SD cards for best performance.
Remember the performance of a Wi-Fi camera relies heavily on the performance
of your router, If you are using Telstra NBN or a dual-band router, you must
disable the 5GHz Wi-Fi in order to make a successful connection and for best
overall performance, as MOST smart products in Australia only work on the
2.4Ghz signal.
FAQ:
How to connect the camera to another router?
Go to the camera’ settings page, look for “remove device” Remove it and reset
the camera, and pair it again through the app.
Poor performance, take a long time to load the live footage?
Please check the Wi-Fi signal, if it is less than 60%, you will need to
consider changing the camera location or purchasing a Wi-Fi extender to boost
the signal.
The camera went offline and doesn’t reconnect back online by itself?
Go to the camera’ settings page, look for “remove device” Remove it and reset
the camera, and pair it again through the app.
Followed the pairing process but still receive the error Cannot find
Device?
- Manually disable the 5Ghz Wi-Fi signal on the router setting
- Ensure that the 2.4Ghz Wi-Fi signal is on.
- Ensure the indicator light is blinking RED slowly as per APP screen (1 blink per 2 seconds)
- Please check you have entered the correct 2.4Ghz Wi-Fi SSID and password
I am using Telstra NBN, I disabled the 5Ghz and I still cannot get it to
pair?
Please follow the Guest Network paring instructions on
https://mirabellagenio.net.au/faqs
If you have done all of the above, ensuring that the 5Ghz is disabled and the light changed from blinking red to blinking blue, but failed to become a solid blue, then your modem could be incompatible with a smart device.
How to turn on or turn off movement notifications?
-
On the Genio APP home screen, Tap on Me -> Settings -> Push
Notification -> turn on/off Enable notifications -
On the iphone, Settings -> Notifications -> turn on/off Allow
Notification
For multiple-camera setup, change camera view or arrange device set up sequences and manage rooms?
On the genio APP home screen, tap on … on the top right corner, to access these options, tap on V to switch below rooms
Need more help or need further technical assistant from Mirabella
engineer?
On the genio APP home screen, tap on, Me, -> FAQ & Feedback -> Report issue
Fill in the fault information or suggestions for the APP/product, then submit
Remember the performance of Wi-Fi camera relies heavily on the performance of your router, If you are using Telstra NBN or a dual-band router, you must disable the 5GHz Wi-Fi in order to make a successful connection and for best overall performance, as MOST smart products in Australia only work on the 2.4Ghz signal.
All trademarks are used for reference purposes only. Made in China
ANKO, HOME&CO AND AUDIOSONIC® ARE TRADEMARKS OF KMART AUSTRALIA LIMITED.
MIRABELLA INTERNATIONAL PTY LTD
1 MIRABELLA DRIVE, TULLMARINE, VIC, AUSTRALIA 3043
TOLL-FREE: 1800 636 528,
www.mirabellagenio.com.au