eHopper POS System User Manual

eHopper POS System User

Three configurations of T2s

Simplified Setting

It only takes a few steps to turn on this intelligent commercial POS machine:

1. Press “Power” button, then the display lights on. Setting your Internet connection mode as steps shown on display.

2. WIFI Connection
   Press the [Setting] button, start WLAN to enter the WLAN search interface, and search for the available WLAN hotspots. Press the WLAN to be connected. If an encrypted network is selected, a password is required for connection.

3. LAN Connection
   How to download/use App
   The POS is applicable to cashing environments of commercial customers from a wide variety of sectors such as catering services, high-end department stores, convenience stores, banking services, information stations, interactive multimedia facilities, advertisingexposure systems, etc. Open the App Market while you are connected to the Internet to view, download and install the App.
   Access the Help App in the POS machine for more use instructions

Introduction to POS

“Take dual 15.6〃as sample”

Power button

• Press the power button to start the POS when
• the machine is powered off；
• Press the power button for 2-3 seconds to turn
• off or restart the POS when the machine is working. Press the power button for 11 seconds to power
• off the machine when it crashes.

USB interface

• For connecting an external keyboard, mouse or U-disk.
• Paper exit of printer
• For printing a receipt at the power-on state.

The cover handle of printer
For opening the paper roller cover of the printer
to change the paper.

Main Display
A touchscreen for operators.

Customer Display
A screen that plays advertisements for customers.
lt is optional, based on the POS.

Cable cover
Behind the cover are ports that connect various cables.

TF card slot
For connecting an external TF memory card.
Micro USB debugging port, debugging function button
For debugging the POS.
Cash drawer Port
This port can only supports 24V/1A cashbox.If you use a 12V cashbox, there maybe has a potential risk of circuit burns.

POS Machine Installation

1. Open the paper roller cover
   Pull the printer handle out, and the paper roller cover pops out automatically.

2. Install printing paper
   Place 80mm thermo-sensitive paper, pull out a section from the paper exit, and then close the paper roller door.

3. Connect the power cable
   Connect the power interface of the adapter to the power port at the bottom of the POS. Connect the other end of the adapter to the power socket.

Wrong Operation

Paper Jammed Troubleshooting

Common Troubleshooting

· Please check if it is the paper jam；

If got an empty printout| · Please check if put the thermal paper in the wrong side；

· Please check if you have used the appropriate 80mm width thermal paper;

If got a garbled printout

| · Please check if the print head was not clean, if so, please use a cotton- wool bud with alcohol to clean it；

· Please use the thermal paper with high quality to avoid the garbled printout；

Specification

cashdrawer port,

1 × RJ45 LAN port, 1× headset jack, 1× power port, 1× Micro-USB debugging port

Overall dimensions (H×W×D) cm| 40.7 x 38.2 x 23.2cm
Power adapfor| Input: AC 100~240V/1.7A Output: DC 24V/2.5A

Specification of 15.6〃customer display

Specification of 10.1〃customer display

Name and Content of Toxic or Harmful Substances in this Product

• This means that the content of the toxic or harmful substance in all homogeneous materials of this part is below the limit stipulated in SJ/T11363-2006.
• This means that the content of the toxic or harmful substance in at least one of the homogeneous materials of this part is beyond the limit stipulated in SJ/T11363-2006; but as for the component marked with “×” on the table, the content is beyond the l imit since there is no alternative mature technology in the industry yet.
  The products reaching or exceeding the environmental service life shall be recycled per “Regulations on the Control and Management of Electronic Information Products” and shall not be littered.

Precautions

Warning

• Please insert the AC plug into the AC outlet according to the identifying input on the power adapter;
• It is prohibited to use the device in any places with potential explosive gases;
• Nonprofessionals shall not open the power adapter anyhow so as to avoid dangers;
• The device is a Grade A product. In living environment, the product may cause radio interference. Therefore, users may be required to take practical measures against the interference.
• About the battery replacement:
  • It may cause explosion with wrong type battery
  • Old battery which is replaced should be handled by repair man, do not put it in fire!
• Adapter shall be installed near the equipment and shall be easily accessible.
• The operating temperature of the device between
• 10℃ to 40℃.
• The device complies with RF specifications when the device used at 20cm form your body.
• This product can be used across EU member states.

Recommendation

• Do not use the device near water or in humid environment.Keep liquid from falling onto the terminal;
• Do not use the device in extremely cold and hot environment, e.g. around fire or lighted cigarettes;
• Do not smash, throw or bend the device;
• Use the device in clean and dustfree environment as much as possible and keep small items from falling into the terminal;
• Do not use it near medical devices unless permitted.

Important Safety Instructions

• Avoid installing or using during thunder and lightning, another wise lightning stroke may occur;
• Cut off the power immediately if there is abnormal smell, overheating or smog；
• Do not touch the sharp paper cutting tool!

Statement
The company is not responsible for the following behaviors:

• Damages caused by using and maintaining the device without following the User Guide;
• Damages or problems caused by selection of objects or Consumables (products which are not the initial ones provided or recognized by the company).
  In this case, the company will not undertake any responsibility. No one is entitled to modify or change the product unless permitted by the company.

Disclaimer
Discrepancies between the product and the file concerning details may raise due to product updates. Please be subject to the material object. The company reserves the right to interpret the file and the right to revise this manual without prior notices.
Please make sure the temperature for adapter will be from

• 10 ℃ to 40 ℃.
  Please make sure the temperature for device will be from

• 10 ℃ to 40 ℃.

FCC Statement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
  RF Frequency:
  2.4G Wi-Fi: 2412-2462 MHz(b/g/n20), 2422-2452 MHz(n40)
  BLE(1Mbps)/BLE(2Mbps): 2402-2480 MHz
  BT:2402-2480 MHz
  5G Wi-Fi B1: 5150-5250 MHz, B4: 5725-5850 MHz

References

• SUNMI - BIoT for Business 4.0

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