UE44 Urban Fireplaces

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Product Information

Specifications

• Model Numbers: UE44, UE56, UE68, UE80
• Safety Standards: HUD approved for use in manufactured
  homes

Product Usage Instructions

Safety Precautions

Before using the heater, please ensure to follow these safety
precautions:

1. Read all instructions before installing or using the
   heater.

2. Avoid direct contact with hot surfaces to prevent burns.

3. Keep combustible materials at least 3 feet away from the
   heater.

4. Do not leave the heater operating and unattended, especially
   around children or disabled individuals.

5. If the heater malfunctions or is damaged, disconnect power and
   have it inspected before further use.

6. Do not use the heater outdoors.

7. Ensure proper ventilation and do not block air intakes or
   exhaust openings.

8. Avoid using the heater in areas with flammable materials.

9. Use the heater only as described in the manual to prevent fire
   or electric shock.

Initial Installation

Follow these steps for the initial installation of the
heater:

• Electrical Requirements: Ensure the proper
  electrical setup based on the provided guidelines.

• Installation – Wiring: Follow the wiring
  instructions for safe and correct installation.

FAQ

Q: Can the heater be used outdoors?

A: No, the heater is not suitable for outdoor use. It should
only be used indoors.

Q: What should I do if the heater malfunctions?

A: If the heater malfunctions, disconnect power immediately and
have it inspected by an authorized technician before further
use.

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INSTALLATION & USER MANUAL
APPLICABLE FOR THE
UE44 | UE56 | UE68 | UE80

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

C-16843

Safety Precautions
Read these instructions completely before beginning installation. Failure to follow them could cause a heater malfunction resulting in serious injury and/ or property damage.
WARNI NG: All electric heaters have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are or are stored.

This fireplace meets the construction and safety standards of H.U.D. for application in manufactured homes when installed according to these instructions

· When using electrical heaters, basic precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:.
· Failure to follow these instructions may also void your fire insurance and/ or warranty.
· WARNI NG: I mproper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult a qualified installer.
· CAUTI ON: Do not expose the heater to the elements ( such as rain, etc) .
· Do not place clothing or other flammable material on or near firebox. Never place any objects on the fireplace.
· Do not place clothing or other flammable material on or near firebox. Never place any objects on the fireplace.
· Fireplace becomes very hot when running. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching.
CAUTION: I n order to avoid
overheating, do not cover the heater.

FOR YOUR SAFETY
1. Read all instructions before installing or using this heat er.
2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides and rear.
3. Extreme caution is necessary when any heater is used by or near children or disabled people and whenever the heater is left operating and unattended.
4. Do not operate any heater after it malfunctions, has been dropped, or damaged in any manner. Disconnect power at service panel and have heater inspected by an authorized technician or a reputable electrician before using.
5. Do not use outdoors.
6. To disconnect heater, turn controls to off and turn off power to heater circuit at main disconnect panel.
7. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
8. To prevent a possible fire, do not block air
intakes or exhaust in any manner.
9. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable vapours or liquids are used or stored.
10. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
11. SAVE THESE I NSTRUCTI ONS

2

Table of Contents
Safety Precautions ……………………………………………………………………………………………………… 2 Table of Contents ………………………………………………………………………………………………………… 3 Specifications …………………………………………………………………………………………………………….. 4
Dimensions: ………………………………………………………………………………………………………………… 4 Box Contents ……………………………………………………………………………………………………………… 5 I nitial I nstallation ……………………………………………………………………………………………………….. 6
Electrical Requirements: …………………………………………………………………………………………………. 6 I nstallation – Wiring …………………………………………………………………………………………………….. 7
Standard 1500W: ………………………………………………………………………………………………………….. 7 Optional 3000W: ………. ………………………………………………………………………………………………….. 7 I nstallation – Framing & Finishing …………………………………………………………………………………. 8 3 Side (Bay) I nstallation: …………………………………………………………………………………………………. 8 2 Side (Left / Right Corner) I nstallation: …………………………………………………………………………….. 9 Flush (Linear) I nstallation: ………………………………………………………………………………………………10 Partial Recess: ………………………………………………………………………………………………………………11 I nstallation – Front & Side Glass …………………………………………………………………………………. 12 Operation – Manual Controls ……………………………………………………………………………………….. 13 Operation – Remote Controls ………………………………………………………………………………………. 14 Operation – Wi-Fi Controls ………………………………………………………………………………………….. 15 Creating a Heat Program: ……………………………………………………………………………………………….17 Cleaning & Maintenance……………………………………………………………………………………………… 18 Wiring Diagram ………………………………………………………………………………………………………… 19 Troubleshooting ……………………………………………………………………………………………………….. 20 Parts List ………………………………………………………………………………………………………………….. 21 Notes ……………………………………………………………………………………………………………………….. 22 Warranty ………………………………………………………………………………………………………………….. 23 I nstallation Data Sheet ………………………………………………………………………………………………. 24
3

DImeNsIONs:

Specifications
A C

B

EB F

mODel Ue44 Ue56 Ue68 Ue80

D

A

B

C

D

e

F

44″ (1120mm)

56″ (1421mm)
68″ (1726mm)

23.3″ (592mm)

11.5″

7.34″

17.4″ 25.78″

(291.5mm) (186.5mm) (442mm) (655mm)

80″ (2032mm)

Figure 1: Fireplace Dimensions
Finishing Edges

Finishing Edges

Figure 2: Drywall / Tiling Finishing Edges
4

Box Contents
(I tems shown not to scale)

FIreplACe

remOTe CONTrOl

mOUNTINg l -BrACkeTs (x4)
sIDe glAss (x2)

sIDe COvers (x2) FrONT glAss

FIreBOx meDIA & lOg seTs
sUpplIeD sepArATely

5

Initial Installation
WARNI NG: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death
WARNING: RISK OF FIRE! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft surfaces where openings may become blocked. Do not blow or place insulation against the firebox. To reduce the risk of fire do not store or use gasoline or other flammable vapors in the vicinity of this or any other heater.
CAUTI ON: Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides and rear.
CAUTI ON: Wear gloves and safety glasses for protection during installation and maintenance.
Installing the fireplace Select a suitable location that is not susceptible to moisture and is a safe distance from drapes, furniture and high traffic areas. This fireplace has a number of installation options. It can be installed with all 3 sides showing (bay), 2 sides showing (left/right corner), or flush (linear). In addition, it may also be partially recessed for a floating installation.

eleCTrICAl reqUIremeNTs:

For models using the standard 1500W heater, a dedicated 20 AMP 120VAC circuit will be required. I f installing the optional 3000W heater, a dedicated 20 Amp 4 wire 240VAC circuit will be required instead. Note – Follow all national and local electrical and building codes.
All mODels

HeATer OpTION

vOlTs (AC)

Hz

Amps

1500W

120

60

14

3000W

240

60

14

Figure 3: Electrical Requirements

6

Installation – Wiring
To be performed by a qualified electrician according to local building codes.
To prepare for installation locate and remove the electrical cover on the top rear of the fireplace. Connect the incoming hard wire to the terminal block according to the figure below, using a wiring connector type approved by local building codes.

Figure 4: Electrical Cover Location

Standard 1500W Wiring

For fireplaces with the standard 1500W heater, a 3 wire 120VAC line will be required. A dedicated 20 Amp 3 wire circuit will be required. Follow the 3-pole wiring diagram as shown.

L – Line – Ground
N – Neutral

Figure 5: 1500W Wiring Diagram
Optional 3000W Wiring

For fireplaces with the optional 3000W heater, a 4 wire 220-240VAC line MUST be used. A dedicated 20 Amp 4 wire circuit will be required. Follow the 4-pole wiring diagram as shown.

L1 – Line 1 (Primary) L2 – Line 2 (Optional)
– Ground N – Neutral

Figure 6: 3000W Wiring Diagram

7

Installation – Framing & Finishing

mODel

FrAmINg DImeNsIONs

WIDTH

DepTH

HeIgHT

Ue44

44 5/16″ (1126mm)

Ue56 Ue68

56 5/16″ (1430mm)
68 5/16″ (1735mm)

11 7/8″ (302mm)

23 7/8″ (606mm)

Ue80

80 5/16″ (2040mm)

Figure 7: Framing Dimensions
1. Prepare the framed opening according to the chart above.

• Provide appropriate dedicated circuit for hard wire install at the top right of framed opening.

3 Side ( Bay) I nstallation

Figure 8: Typical Bay Fireplace Framing
2. I nstall the supplied mounting L-Brackets.
3. Install the fireplace in the framed opening using minimum 1 ¼” long drywall screws to secure the unit.

Figure 9: Bay Fireplace I nstalled
4. Mask off / cover the fireplace during the finishing process. Install desired finishing material to the finishing edges on the perimeter of the firebox. For more information on the location of the finishing edges see page 4.
5. Install the firebox media and/or log set of choice (not included with the fireplace) following the instructions supplied with the media.
6. I nstall the side and front glass pieces according to the instructions on page 12.
8

Figure 10: Bay Fireplace Finished

Installation – Framing & Finishing
2 Side ( Left/ Right Corner) I nstallation

Figure 11: Typical Corner Fireplace Framing

1. Follow steps 1 & 2 from the 3 sided installation inst r uct ions.
2. Remove the corresponding finishing edges according to your chosen installation (in the figure shown, the finishing edges on the left side would be removed.)
3. I nstall the side glass corresponding to your inst allat ion.
Note – the side glass must be installed before the metal side cover. See instructions on Page 12.
4. I nstall the supplied side cover over top of the side glass using the same screw locations and fasteners used by the removed finishing edge.
5. Install the fireplace in the framed opening using minimum 1 ¼” long drywall screws to secure the unit.

6. Mask off / cover the fireplace during the finishing process. Install the desired finishing material to the finishing edges on the perimeter of the firebox. For more information on the location of the finishing edges see page 4.
7. Install the firebox media and/or log set of choice (not included with the fireplace) following the instructions supplied with the media.
8. I nstall the remaining side and front glass pieces following the instructions on page 12.

Figure 12: Corner Fireplace Finished
9

Installation – Framing & Finishing
Flush ( Linear) I nstallation
1. Follow steps 1 & 2 from the 3 sided installation inst r uct ions. 2. Remove the finishing edges on both sides of the fireplace. 3. I nstall the side glass on both sides of the fireplace. Note – the side glass must be installed before the metal side cover. See instructions on page 12. 4. I nstall the supplied side covers over top of the side glass using the same screw locations and fasteners used by the removed finishing edges. 5. Install the fireplace in the framed opening using minimum 1 ¼” long drywall screws to secure the unit.
Figure 13: Typical Linear Fireplace Framing
6. Mask off / cover the fireplace during the finishing process. Install desired finishing material to the finishing edges on the perimeter of the firebox. For more information on the location of the finishing edges see page 4. 7. Install the firebox media and/or log set of choice (not included with the fireplace) following the instructions supplied with the media. 8. I nstall the front glass piece following the instructions on page 12.
Figure 14: Linear Fireplace Finished
10

Installation – Framing & Finishing
Partial Recess I nstallation
This installation style is optimized for 2×4 framed walls.
1. Prepare the framed opening following the
required width and height of the selected model in the table on page 8. * Provide appropriate dedicated circuit for hard wire install at the top right of framed opening.

Figure 15: Typical Recess Framing
2. I nstall the supplied mounting L-Brackets.
3. Install the fireplace in the framed opening using minimum 1 ¼” long drywall screws to secure the unit.

Figure 17: Partial Recess Finished

Figure 16: Fireplace I nstalled in Recess
4. The fireplace must be covered with a finishing material. Non-combustible material is not required. Mask off / cover the fireplace during the finishing process. Install the desired finishing material to the finishing edges on the perimeter of the firebox. For more information on the location of the finishing edges see page 4.
5. Install the firebox media and/or log set of choice (not included with fireplace) following the instructions supplied with media.
6. I nstall the side and front glass pieces according to the instructions on page 12.
11

Installation – Front & Side Glass
Side Glass I nstallation The fireplace has a top and bottom channel on each side to hold the side glass in place.
1. I nsert side glass at an angle into the top channel
2. Swing the bottom edge of the side glass into the firebox 3. Slide the side glass down into the bottom channel 4. Push the side glass back until it stops.

Figure 18: Side Glass – Step 1

Figure 19: Side Glass – Step 2

Front Glass I nstallation

The fireplace has a bottom channel and a top retainer to hold the front glass in place. 1. Insert the front glass at an angle into the bottom channel (see figure 20). 2. Stand the front glass up straight until it touches the front of the fireplace 3. I nstall the top retainer bracket using a Phillips head screwdriver

Figure 20: Front Glass – Step 1
12

Figure 21: Front Glass – Step 2

Operation – Manual Controls
For manual control of the fireplace there is a control panel located just above the front glass at the top right hand side. The control panel consists of 3 black buttons which are Power, Heat and Colour from left to right. To the right of the Colour button is the Reset button.

Figure 22: Control Panel Location

Figure 23: Control Panel

Power – Press to turn fireplace on and off

Heater – Press once to turn the fireplace heater on low. Press twice to turn the heater up to high. Press button again to turn heater off.

Colour – Pressing the colour button will cycle the fireplace through 7 preset coloured fireplace schemes.

Reset – Clears the fireplace memory of any paired remotes. Insert a paper clip or stick pin into the pin hole and hold for 3 seconds until a “beep” is heard. The fireplace is now ready to pair to a new remote. See Remote
Controls section of manual for pairing instructions.

I ndicator Lights: Hidden behind the rear flame panel of the fireplace, in the upper right corner, are a set of indicator lights that illuminate momentarily when the fireplace is turned on to identify the status of fireplace:

The fireplace is turned on. The heater is currently turned off.

The fireplace is turned on. The heater is currently turned on low.

The fireplace is turned on. The heater is currently turned on high.
Continuous Blinking Fireplace is disconnected from Wi-Fi, check wireless network status. See Wi-Fi Controls section of manual for more information.
Figure 24: I ndicator Light Scenarios
13

Operation – Remote Controls
The fireplace may also be controlled using the supplied remote. The remote control is capable of making many fireplace setting adjustments that are not possible with the manual controls. To use the remote it must first be paired to the fireplace.
Pairing the Remote to the fireplace: 1. Manually turn the fireplace on by pressing the POWER button on the control panel
2. Press the power button again and hold it down for 3 seconds until three “beeps” are heard. The first orange indicator light should now be flashing.
3. Within 5 seconds, repeatedly press the power button on the remote until a “beep” is heard and the orange indicator light has stopped flashing. Pairing must be done within 5 seconds of hearing the two “beeps” or else the fireplace will exit pairing mode.
Remote Control Layout

POWER – Turns fireplace on and off. When turned on the fireplace will return to its last used settings when it was turned off.
BRIGHTNESS SLIDER Slide your finger/thumb up and down the white bar in between the buttons below the colour wheel to control brightness of the selected zone.
HEATER – Cycles the fireplace heater between low, high and off. Set as desired.
FADE – All zones of the fireplace will cycle through various demo modes – 7 & 3 colour gradient/ fade, 7 & 3 colour jump, red/ green/ blue gradient.
SYNC – Pressing the sync button will change all the colours of the fireplace (Flame, Ember Bed and Top Light) to match the current colour of the flame setting.

RESET – Returns fireplace to signature Uptown Fireplace colour scheme.
COLOUR WHEEL – Slide your finger/thumb around the colour wheel to set the desired colour of the selected fireplace zone.
FLAME – This is a zone setting. Touching this button will allow you to change the colour and brightness of the flame by using the colour wheel and brightness slider.
EMBER BED – This is a zone setting that controls the color and brightness of the ember bed.
TOP LIGHT – This is a zone setting that controls the colour and brightness of the top light.

Figure 25: Remote Control
14

Operation – Wi-Fi Controls

This fireplace is also capable of being controlled over Wi-Fi using an Apple or Android mobile device. Scan the QR code for an instructional walk through video on how to download and setup the app needed to control your Uptown Electric fireplace. Alternatively, you can follow the steps below.
1. Download the app Smart Life – Smart Living, from either
the Apple App Store or Google Play Store, and create a new user account .
2. Turn on the fireplace using either
the control panel or remote control.

Figure 26: Setup Video QR Code

3. Navigate to the Home
screen in the app and press
the Add Device button.

4. On the Add Device screen
select the Small Home Appliances category then
pick Electric Fireplace
( Wi-Fi) .

Figure 27: Add Device

Figure 28: Appliance Selection
15

Operation – Wi-Fi Controls
5. Next you will be prompted to connect to
your existing home wireless network. Select the appropriate 2.4Ghz network and log in. Note – Only 2.4GHz wireless networks are compatible, 5GHz wireless networks cannot be used. I f not available, contact your wireless service provider for further information on setting up a 2.4GHz wireless network.
Figure 29: Network Connection
6. Once you are connected to your home network put the fireplace into pairing mode. Press and hold the COLOUR button on the control panel (see page 13) of the fireplace until the back flame and ember bed begin flashing at
the same time.
7. With the fireplace now in pairing mode select the Blink Quickly option on the Reset the Device screen in the app (see figure 30). The app will begin pairing to the fireplace on a timing screen and automatically finish once pairing is successful (see figure 31).

Figure 30: Fireplace Pairing
16

Figure 31: Fireplace Successfully Paired

Operation – Wi-Fi Controls

8. With the fireplace now successfully paired
it can be controlled in the same manner as the remote controls (see page 14). Added capabilities like Sleep Timer and Heat Program are only possible when using the app.

Creating a Heat Program

Zone Controls

Sync

Figure 33: Heat Program – Step 1
I n the My Ambiance screen select the Heat Program option. This feature is a 7-day program that allows you to pick what time of day you would like the fireplace and heater to turn on and off.

Colour Wheel

1. Select the desired day of the week and time
slot. I n the example below a program has been selected for Wednesdays from 1:00PM-6:00PM.

Brightness Slider

Power Preset Heater colour
schemes

Sleep Timer

Set t ings & Heat Program

Figure 32: Fireplace App Controls

Figure 34: Heat Program – Step 2
17

Operation – Wi-Fi Controls

2. Next, in the pop-up window select the desired
program settings:
Switch – Turn fireplace on or off Gear – Turn heater on low, high, off Temperature – Set desired temperature

3. The Heat Program is now set to turn the fireplace and heater on at 1:00PM every Wednesday to maintain a temperature of 20°C until
6: 00PM.

Figure 35: Heat Program – Step 3
18

Figure 36: Heat Program – Step 4

Cleaning & Maintenance
On a semi-annual basis disconnect the fireplace from main power, wait for the heating element to cool and dust the fireplace with a dry cloth. Be careful not to brush any wires that may be exposed. · To clean the glass of the fireplace simply use any household desired glass cleaner with paper towels. · To clean the air inlets/ outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner · Dust can easily build up around the heater area inside the fireplace, on the left and right sides. Take particular care to clean this area on a regular basis to prevent buildup. · For long periods of inactivity, unplug the fireplace and ensure the surrounding area remains dry.
Wiring Diagram

WIFI

21 Optional

Ember Motor

Flame Motor

Figure 37: Wiring Diagram

Flame Light Ember Bed
Light Top Light
19

Troubleshooting

Problem
Fireplace will not turn on

Possible Cause
Tripped circuit breaker, circuit has no power Fireplace needs to be reset
Loose connection

Defective component

Fireplace turns
off and will not turn back on

Fireplace has overheated and tripped the safety circuit

Can operate fireplace with manual
controls but
not remote

Low battery
Remote not paired correctly to fireplace Defective Remote Control

No heat from heater when turned on

Loose connection Safety circuit tripped Defective heater

Fireplace turns on with no flame

Loose connection Defective component

Loose connection

Fireplace turns

on with frozen/ Spindle rod is jammed or has

still flame

come loose

Defective spindle motor

Fireplace is making a squeaking sound

Spindle rod interference Defective spindle motor

Solut ion
· Reset breaker. Test circuit for incoming power
· Turn off main power breaker to fireplace for 60 seconds, then turn back on · Disconnect fireplace from power and inspect for any loose or damaged wire
connections
· Contact your Uptown Fireplace dealer
· Turn off main power breaker to fireplace for 60 seconds, then turn back on
· Replace the battery in the remote using a small pin or paperclip. Required battery is a CR2032 · Follow remote pairing procedure on page 15. Remote must be paired to the fireplace within 5 seconds · Replace the remote control. Contact your Uptown Fireplace dealer
· Disconnect fireplace from power and inspect heater for any loose connections · Turn off the heater for 5 minutes to reset
· Replace the heater. Contact your Uptown Fireplace dealer · Disconnect fireplace from power and inspect for any loose or damaged wire
connections
· Contact your Uptown Fireplace dealer · Disconnect fireplace from power and inspect spindle motor for any loose connections · Inspect the spindle rod to confirm it is still attached to the spindle motor. · Inspect the spindle rod for any interferences that may be jamming the spindle rod.
· Replace the spindle motor. Contact your Uptown Fireplace dealer
· Inspect the spindle rod for any interferences that may be causing the sound · Apply a small of grease to the spindle rod connection points
· Replace the spindle motor. Contact your Uptown Fireplace dealer

20

Parts List

1 10
12

2
8 9

13
3 4
5 6 7

11

Figure 38: Parts Diagram

Replacement Parts

Part Description

1

Remote Control

Part Number 50-4376

Part Description

10 Side Glass (1 pce.)

Part Number 50-4383

2

Fan Heater

50-4377

UE44 Front Glass

50-4379

–

Fan Heater (220V)

3

Thermostat Sensor

50-4386 50-4398

UE56 Front Glass 11
UE68 Front Glass

50-4380 50-4381

4

Main Control Board

50-4385

UE80 Front Glass

50-4382

5

Manual Control Panel Board

50-4395

UE44 Flame Screen

50-4387

–

Wi-Fi Control Board

6

I ndicator Light Board

50-4396 50-4397

UE56 Flame Screen 12
UE68 Flame Screen

50-4388 50-4389

7

Fireplace Motor (115V)

50-4384

UE80 Flame Screen

50-4390

–

Fireplace Motor (220V)

50-4412

13 Wiring Terminal Block (115V) 50-4413

8

LED Strips (4 pcs.)

50-4378

– Wiring Terminal Block (220V) 50-4414

UE44 Flame & Ember Spindle Rod 50-4391

UE56 Flame & Ember Spindle Rod 50-4392 9
UE68 Flame & Ember Spindle Rod 50-4393

UE80 Flame & Ember Spindle Rod 50-4394

21

Notes
22

WARRANTY INFORMATION

Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and conditions herein set forth, this product against defects in material and workmanship during the specified warranty period starting from the date of original purchase at retail. In the event of a defect of material or workmanship during the specified warranty period, Sherwood reserves the right to make repairs or to assess the replacement of a defective product at Sherwood’s factory. The shipping costs are to be paid by the consumer. All warranties by Sherwood are set forth herein and no claim shall be made against Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted so Sherwood within 90 days of original purchase via the online warranty registration page. Have the installer fill in the installation data sheet in the back of the manual and keep this for your own future reference.
This warranty applies only to the original owner in the original location from date of purchase.
The unit must have been properly installed by a qualified technician or installer, and must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or indirectly caused by improper usage, operation, installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial number.

Exclusions An expanded list of exclusions is available at www.uptownfireplaces.com/exclusions/ This warranty does not cover:
Damage as a result of improper usage or abuse. Damage caused due to incorrect setup or tampering. Damage caused by incorrect installation.
To the Dealer Provide name, address and telephone number of purchaser and date of purchase. Provide date of purchase. Name of installer and dealer. Serial number of the appliance. Nature of complaint, defects or malfunction, description and part # of any parts replaced. Pictures or return of damaged or defective product may be required.
To the Distributor Sign and verify that work and information are correct.
Sherwood Industries Ltd. 6782 Oldfield Road, Victoria, BC. Canada V8M 2A3 Online warranty registration: www.uptownfireplaces.com/product-registration/

Category
Glass Panel Display Screen Flame Effect Screen Power Unit Heater Unit Ember Bed Flame Effect Spindle / Flame Effect LED Board Fuel Effect Spindle / Fuel Effect LED Board Spindle Motor Power Cable / Plug Kit Remote Control Fan Media (Log Sets, Glass Media)

One Year

Two Year

Three Year

Important: A 120 VAC. 20A dedicated circuit is required for operation of the 1500w heater. 1 240VAC, 20A dedicated circuit is required for the 3000w heater. A dedicated circuit is required to prevent circuit breaker tripping or fuse failure. Failure to provide adequate power to this appliance will void your warranty.
Note: If hard wiring to the appliance, this must be completed by a qualified electrician. Failure to do so will void your warranty.

August 2023
23

Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.

NAME OF OWNER:

NAME OF DEALER:

ADDRESS: _____

ADDRESS: _____

PHONE: ___

PHONE: ___

MODEL: ____ SERI AL NUMBER: DATE OF PURCHASE: __ (dd/ mm/ yyyy) DATE OF I NSTALLATI ON: (dd/ mm/ yyyy)
I NSTALLER’S SI GNATURE: _____

NAME OF I NSTALLER:

ADDRESS: _____

PHONE: ___

MANUFACTURED BY: SHERWOOD I NDUSTRI ES LTD.
6782 OLDFI ELD RD. SAANI CHTON, BC, CANADA V8M 2A3
www.Uptownfireplaces.com January 2024 C-16843
24

References

• Uptown Luxury Fireplaces - Uptown Luxury Fireplaces
• Warranty: Exclusions & Limitations - Uptown Luxury Fireplaces
• Product Registration - Uptown Luxury Fireplaces

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