amazon basics Wall Mount Electric LED Multicolour 3D Heating Fireplace Instructions

June 14, 2024
amazon basics

Wall Mount Electric LED Multicolour 3D Heating Fireplace
Instructions Manual

Troubleshooting Steps

Problem

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Solution

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The product does not switch on.| Check if the power plug is connected to the socket outlet. Check if the socket outlet works.
The product has overheated and the thermal safety device has activated. Switch off the product and switch back on after 10 minutes.
Flame on display panel does not move.| Flame motor faulty. Contact a qualified service personnel.
The product switches off automatically.| The product has overheated and the thermal safety device has activated. Switch off the product and switch back on after 10 minutes.
Remote control does not work.| Low battery. Change the battery
Standing too far from the product or an object is blocking the path. Move closer or to a clearer path.
The product has not been switched on. Switch on the product from the on/off switch (F) or connect to the socket outlet.
Dim or poor visible flame or crystals are not glowing.| The products LED lights are burnt out or wiring is loose. Contact a qualified service personnel.

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