groen VRC-6E Vortex100 Connectionless Steamer Owner’s Manual
- June 4, 2024
- groen
Table of Contents
VRC-6E Owner’s Manual
VRC-6E Vortex100 Connectionless Steamer
- Self Contained
- Electric Heated
- Capacity:
VRC-3E=3 Steamer Pans Per Cavity
VRC-6E=6 Steamer Pans Per Cavity
THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE.
READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED
IN THIS MANUAL.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
NOTIFY CARRIER OF DAMAGE AT ONCE
It is the responsibility of the consignee to inspect the container upon
receipt of the same and to determine the possibility of any damage, including
concealed damage. Unified
Brands suggest that if you are suspicious of damage make a notation on the
delivery receipt. It will be the responsibility of the consignee to file a
claim with the carrier. We recommend that you do so at once.
Manufacture Service/Questions
888-994-7636.
Information contained in this document is known to be current and accurate at
the time of printing/creation. Unified Brands recommends referencing our
product line websites, unifiedbrands.net, for the most updated product
information and specifications.
PART NUMBER 148673, REV. N (06/21)
IMPORTANT – READ FIRST
WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF THE
UNIT. STEAM CAN CAUSE BURNS.
WARNING: BEFORE CLEANING THE OUTSIDE OF THE STEAMER, DISCONNECT THE
ELECTRIC POWER SUPPLY. KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND
ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM CLEAN ANY PART OF THE UNIT.
WARNING: ALLOW THE COOKING CHAMBER TO COOL BEFORE CLEANING.
WARNING: DO NOT MOVE THE UNIT WITH WATER IN THE CAVITY OR DRAIN PAN.
WARNING: ALLOW WATER IN THE DRAIN PAN TO COOL BEFORE EMPTYING.
WARNING: DO NOT PUT HANDS OR TOOLS INTO THE COOKING CHAMBER UNTIL THE FAN
HAS STOPPED TURNING.
WARNING: DO NOT OPERATE THE UNIT UNLESS THE REMOVABLE RIGHT SIDE PANEL
HAS BEEN RETURNED TO ITS PROPER LOCATION.
WARNING: USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY GROEN
OR THEIR AUTHORIZED DISTRIBUTOR VOIDS ALL WARRANTIES AND CAN RESULT IN BODILY
INJURY TO THE OPERATOR AND DAMAGE TO THE EQUIPMENT. SERVICE BY OTHER THAN
FACTORY-AUTHORIZED PERSONNEL WILL VOID ALL WARRANTIES.
WARNING: HIGH VOLTAGE EXISTS INSIDE CONTROL COMPARTMENTS. DISCONNECT FROM
THE BRANCH CIRCUIT BEFORE SERVICING. FAILURE TO DO SO CAN RESULT IN SERIOUS
INJURY OR DEATH.
WARNING: DO NOT USE CHEMICALS OTHER THAN MILD DETERGENTS TO CLEAN THE
COOKING CHAMBER.
WARNING: CAREFULLY READ THE OPERATION INSTRUCTION LABEL BEFORE THE
OPERATION OF THE UNIT.
WARNING: DO NOT USE REVERSE OSMOSIS (RO) OR DISTILLED WATER IN THE
STEAMER.
CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.
CAUTION: DO NOT INSTALL UNITS WITHIN 2 INCHES OF A HEAT SOURCE SUCH AS A
BRAISING PAN, DEEP FRYER, CHARBROILER, OR KETTLE.
NOTICE: DO NOT USE ANY DE-GREASER THAT CONTAINS POTASSIUM HYDROXIDE OR
SODIUM HYDROXIDE OR THAT IS ALKALINE.
References
UNDERWRITERS LABORATORIES. INC.
333 Pfingsten Road
Northbrook, Illinois 60062
NFPA/70 The National Electrical Code
NSF INTERNATIONAL
789 N. Dixboro Rd.
P.O. Box 130140
Ann Arbor. Michigan 48113-0140
NATIONAL FIRE PROTECTION ASSOCIATION
60 Batterymarch Park Quincy, Massachusetts 02269
Website Address: www.groen.com
Equipment Description
Your Groen VRC-3E or VRC-6E Vortex Connectionless Steamer is designed to give
years of service. It has a stainless steel cavity (cooking chamber) which is
served by an inside water reservoir that is electrically heated. A powerful
blower circulates the steam in the cavity to increase heating efficiency.
The cavity holds up to three (VRC-3E) or six (VRC6E) steam table pans (12″ x
20″ x 2½ ” deep). An 18 gauge stainless steel case encloses the cavity and the
control compartment that houses electrical components. Door hinges are
reversible (the door may be set to open from the left or right). Operating
Controls are on the front panel.
VRC-3E and VRC-6E steamers are equipped with fully electronic controls. These
units are readily identified by their unique control panels. A rocker switch
is used to turn the unit on and off.
WARNING
DISCONNECT ELECTRICAL POWER BEFORE CHANGING FUSES. FAILURE TO DO SO WILL CAUSE
ELECTRICAL SHOCK OR DEATH.
Inspection and Unpacking
The Steamer will be delivered completely assembled in a heavy shipping carton
strapped to a skid. On receipt, inspect the carton carefully for exterior
damage.
If damage is evident, notify the local carrier immediately and file a damage
claim. Groen assumes no liability for damage incurred in transit.
Reconfirm that the voltage at the location is compatible with the steamer you
received.
CAUTION
SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.
Carefully cut the straps and detach the sides of the carton from the skid.
Pull the carton up off the unit. Be careful to avoid personal injury or
equipment damage from staples which might be left in the carton walls.
CAUTION
THE VRC-3E WEIGHS 150 POUNDS (68 KG).
THE VRC-6E WEIGHS 170 POUNDS (77 KG).
YOU SHOULD GET HELP AS NEEDED TO LIFT THIS WEIGHT SAFELY.
Write down the model number, serial number, and installation date. Keep this
information for reference.
Space for these entries is provided at the top of the Service Log at the back
of this manual.
When starting the installation, check packing materials to make sure loose
parts such as the drain pan and drip tray are not discarded with this
material.
Installation and Start-Up
CAUTION
DO NOT INSTALL THE UNIT WITHIN 2 INCHES OF A HEAT SOURCE (SUCH AS A BRAISING
PAN, DEEP FAT FRYER, CHARBROILER, OR KETTLE).
Electrical Supply Connection – Observe all local, national, or other
applicable codes.
Three phase models of the Vortex™ Connectionless Steamers are supplied with
a cord set ready to be connected to a power supply. See the chart below for
the correct matching receptacle (not supplied with the unit).
Single-phase models are designed to be directly connected (hard wired) to the
electrical supply and allow sufficient loops in the flexible conduit to
facilitate inspection, servicing, and cleaning.
Branch Circuit Protection
Each Steamer, including individual units of stacked models, should have its
own branch circuit protection and ground wire. Current and power demands for
each unit are as shown below.
ELECTRICAL SUPPLY CONNECTIONS
FIELD WIRING TABLE – USE COPPER WIRE ONLY – INSULATION RATING (90ºC)
VOLTAGE (60 Hz Only)
| KW|
RATED CURRENT DEMAND
---|---|---
VRC-3E| VRC-6E| VRC-3E| VRC-6E
208 3 PHASE| 6.8 KW| 9 KW| 19 Amps| 25 Amps
240 3 PHASE| 6.8 KW| 9 KW| 17 Amps| 22 Amps
480 3 PHASE| 6.8 KW| 9 KW| 9 Amps| 11 Amps
PLUG AND RECEPTACLE CHART
VOLTS
| PHASE| PLUG|
RECEPTACLE
---|---|---|---
| | 9KW| 10KW| 9KW| 10KW
208| 3| 15-30P| 15-50P| 15-30R| 15-50R
240| 3| 15-30P| 15-50P| 15-30R| 15-50R
480| 3| L16-30P| L16-30P| L16-30R| L16-30R
208| 1| —-| —-| —-| —-
240| 1| —-| —-| —-| —-
WARNING
GROUNDING INSTRUCTIONS: THIS APPLIANCE MUST BE CONNECTED TO A GROUNDED
METALLIC, PERMANENT WIRING SYSTEM, OR AN EQUIPMENT GROUNDING CONDUCTOR MUST BE
RUN WITH THE CIRCUIT CONDUCTORS AND CONNECTED TO THE EQUIPMENT GROUNDING
TERMINAL ON THE STATION.
Water Connection(s) – Units Manual Filled
No water connection is needed. The water will be poured directly into the
water cavity reservoir. Avoid the use of any chemically treated water
specifically filtered water.
Water Connection(s) – Units with Autofill Make sure that the incoming water
connection is made with a 3/4” .H. COLD water hose. A rigid pipe is not
required. The water pressure should be between 30 and 60 PSIG. Higher
pressures will require the use of a pressure regulator. Make sure that all
connections are tight with no leaks – no matter how small.
WARNING
DO NOT USE REVERSE OSMOSIS (RO) OR DISTILLED WATER IN THE STEAMER.
Drain Connection
The Vortex™ Connectionless Steamer should be manually drained to the bottom
containment pan supplied by the factory. If the unit is connected to a drain,
do not connect more than two units to one drain line or pressure from one unit
will affect the second unit.
Drain Line Installation – Units with Autofill or Units with Drain Kit The
drain line should not be less than 1 – 1/2” – for single units 2” (6E) – for
double-stacked units There must be a 2” air gap to the (nonpressurized)
building drain. Make sure that the drain is sloped AWAY and DOWN from the
steamer and that there are no obstructions in the line. Failure to observe
these requirements may cause a water trap in the drain line and produce enough
back pressure to prevent proper cavity draining – resulting in condensate
water leaking from the door. The drain line must NOT be made of plastic pipe.
It must be able to withstand boiling water.
Stacking Units Instructions
Remove the drain containment pan from the bottom of the unit(s). Unscrew to
remove adjustable legs from the base of Vortex unit(s). Unfasten nuts and
bolts on stand platform(s). Place Vortex unit(s) on the stand platform. Align
the (4) leg holes with the holes in the platform. Secure Vortex unit(s) to
stand platform(s) using bolts and washers provided in step 2 as shown in
detail “A” of figure 1 on page 7. For double stack units only:
By loosening the left screw and removing the right screw provided, mount the
steam exhaust bracket assembly to the back panel of the top Vortex unit as
shown in detail “B” of Figure 1 on page 7. Attach the steam exhaust hose from
the bottom Vortex unit’s steam outlet tube to the top Vortex unit’s steam
exhaust bracket assembly using hose clamps
provided as shown in figure 2 on page 7. (Note: Steam exhaust hose may
need to be cut to fit.) Steam Vent Assembly Instructions Remove steam diverter
assembly from the literature bag which can be found inside of the unit. Slide
loose end as shown over the unit steam outlet, tighten worm gear clamp with a
flat head screwdriver. Be sure the steam outlet is pointing in the upward
position. (Shown below)
Double Stack Assembly Diagram
Operation
WARNING
ANY POTENTIAL USER OF THE EQUIPMENT MUST BE TRAINED IN SAFE AND CORRECT
OPERATING PROCEDURES.
A. Controls
Operator controls are on the front right of the unit.
The VRC-3E and VRC-6E control panels have the following touch pads and
indicator lights:
! The ON/OFF rocker switch gets the Vortex™ ready for use or shuts it off.
! The HOLD indicator light shows that the cavity is at holding temperature.
! The TIMED indicator light stays on when the timer is operating.
! The ADD WATER indicator light is lit when it’s time to add water.
! The open and closed position of the drain valve allows the unit to be filled
with water or drained.
! The ready indicator light indicates the unit has achieved the ready
temperature.
! Temperature gauge indicates the internal temperature of the cavity.
! Hour meter records cumulative hours of operation.
! The HI TEMP (error code 6) indicator comes on when the bottom of the water
reservoir becomes too hot.
! The FAULT display shows the current fault.
The Push Button Operations:
- In the HOLD position the steam generator stays at a low boil or “holding” temperature. Factory set at 160° F.
- When a cook time is set, the TIMED light will illuminate. The unit steams until the timer counts down to zero and goes into HOLD. At that time, the HOLD light illuminates, and a beeper sounds.
- When the MANUAL button is pushed, the unit steams continuously. The green MANUAL light will stay illuminated.
- CANCEL buttons should be pushed to stop beeping.
B. Operating Procedure
-
Make sure the drain handle is in the closed position. With the cooking chamber water reservoir “empty” press the ON/OFF rocker switch to ON. The ADD WATER light will illuminate when manually filling. Pour water into the reservoir up to the hi float/probe until the reservoir is full and 5 through the door. When the water level comes beeps will sound. Then the ADD WATER light goes off. Units with autofill (optional) will start to fill automatically.
-
The unit will be ready in about 20 minutes.
-
Load food into pans in uniform layers. Pans should be filled to about the same levels, and should not be mounded.
-
Open the door and slide the pans onto the supports. If you will only be steaming one pan, put it in the middle position. Some foods will cause foam. When cooking foods that foam, such as shrimp, put an empty solid 2½ “ deep pan in the bottom slot of the pan racks.
-
Close the door. Take one of the following steps:
! If you want to steam the food for a certain length of time, push the TIMED button and set the desired time with the timer knob. The timer will automatically run the steamer for the set time and then go into Hold. A beeper will sound. Then push CANCEL to stop beeping.
! If you want to steam continuously, push the MANUAL button. The green light will illuminate. The unit will continue steaming at a temperature of 203º F or higher.
! If you want to maintain food at a holding temperature, push the HOLD button. WARNING
WHEN YOU OPEN THE DOOR, STAY AWAY FROM THE STEAM COMING OUT OF THE UNIT. THE STEAM CAN CAUSE BURNS. -
To remove pans from the cavity, open the door. Remove the pans from the steamer, using hot pads or oven mitts to protect your hands from the hot pans.
-
To shut off the unit, press the ON/OFF rocker switch to OFF.
-
To drain the remaining water in the water reservoir, move the drain handle to the OPEN position. The drain pan will not hold all of the water in the reservoir. Allow water to cool before draining. Pull the drain pan slowly from the unit to avoid spilling.
WARNING
DO NOT EMPTY UNTIL THE WATER IS COOL. EMPTY DRAIN PAN. PAN WILL NOT HOLD
ALL WATER FROM THE RESERVOIR. DO NOT OVERFILL THE DRAIN PAN.
Cleaning
To keep your VRC-3E or VRC-6E Connectionless Steamer in proper working condition, use the following procedure to clean the unit.
A. Suggested Tools
- Mild detergent
- Stainless steel exterior cleaners such as Zepper®
- Cloth or sponge
- Plastic or wood handle brush with soft bristles
- Spray bottle
- Measuring cup
- Nylon pad
- Towels
- Plastic disposable gloves
B. Procedure 1. Exterior Cleaning
a. Prepare a warm solution of the mild detergent as instructed by the
supplier. Wet a cloth with this solution and wring it out. Use a moist cloth
to clean the outside of the unit. Do not allow free running liquid to touch
the controls, the control panel, any electrical part, or on the side or rear
panels.
b. To remove material that may be stuck to the unit, use a fiber brush or a
plastic or rubber scraper with a detergent solution.
c. Stainless steel surfaces may be polished with a recognized stainless steel
cleaner such as Zepper®.
2. Interior Cleaning – Clean the unit daily or as residue builds upon the
bottom of the oven cavity.
a. Press the ON/OFF rocker switch to OFF to turn the steamer off. Open the
door.
b. Drain the water from the unit into the drain pan and allow the unit to cool
before cleaning. (Note: If the cavity is full of water, the drain pan will not
hold the entire amount
and must be emptied more than once.)
c. After the unit has cooled, remove pan and pan racks from the cavity.
d. Use a mild detergent to wipe down the steamer cavity, the float/probe on
the inside back panel wall, and the pan racks.
e. Rinse the unit to remove detergent.
f.Attach pan racks. Unit is ready for use.
Maintenance
The VRC-3E and VRC-6E Steamers are designed for minimum maintenance, and no user adjustments should be necessary. Certain parts may need replacement after prolonged use. If there is a need for service, only authorized Groen representatives should perform the work. If steam or condensate is seen leaking from around the door, take the following steps:
- Check the door gasket. Replace it if it is cracked or split.
- Inspect the cooking chamber exhaust to be sure it is not blocked.
- Adjust the door latch pin to allow for changes that might occur as the gasket ages.
a. Loosen the lock nut at the base of the latch pin, then turn the latch pin ¼ turn clockwise, and tighten the lock nut.
b. After adjustment, run the unit to test for further steam leakage.
c. If there is still leakage, repeat the adjustment.
d. Continue adjusting the pin clockwise until the door fits tightly enough to prevent leakage.
Troubleshooting
This Groen Steamer is designed to operate smoothly and efficiently if properly maintained. However, the following is a list of checks to make in the event of a problem. Wiring diagrams are furnished inside the service panel.
SYMPTOM
| WHO|
WHAT TO CHECK
---|---|---
1. No power| User| a. Check the wall circuit breaker.
b.Call for a service technician.
2. Any unusual operation| User| a. Press the ON/OFF rocker switch to turn the
steamer off. Press again to turn the steamer on.
b. Call for a service technician.
3. No steam| User| a. Check and add water as required. (For auto-fill units
turn the unit off and on)
b.Ensure the door is closed.
c. Call for a service technician.
4. Door pops open| User| a. Ensure drain and vent are not plugged. No more
than two units should be attached to a single drain line.
b.Check door pin adjustment per above.
c. Call for a service technician.
5. HI TEMP Indicator (error code 6) is displayed| User| a. Wait 30 minutes
for the unit to cool down, the fault display should go off. Turn the unit on.
b.Call for Service Technician.
6. Dial gage will not read 212| User| a. This may be normal, altitude and
water purity may affect the temperature reading on the gage.
WATER DRAIN KIT INSTALLATION INSTRUCTIONS
1-Remove all parts from shipping cartons.
WARNING: DISCONNECT POWER BEFORE INSTALLING
2-Check-identify all parts as follow.
2.1- Drain Parts
– 142549 ELBOW 3/4” HOSE BARB 90 DEG. ………………………..1
– 142550 TEE 3/4” HOSE BARB………………………………………….1
– 143246 DRAIN ASSEMBLY, AUTO DRAIN………………………….1
– 143250 HOSE LONG 3/4” ID X 10ft …………………………………..1
– 143254 HOSE 3/8″ ID X 30″ LONG ……………………………………1
3- Water drain installation steps.
3.1 The condensate drain line needs to be disconnected before the left side
cabinet panel can be replaced.
3.1.a From the bottom of the unit just right of the drain valve unscrew the
condensate drip bracket.
3.1.b From the inside, loosen the tension clamps and remove the bracket from
the hose and the hose from the condensate line.
3.1.c Slide the tension clamps off of the hose and use them in the next step.
3.1.d Install one end of the supplied hose 3/8″ inside diameter x 30″ long on
the condensate line where the condensate trap to drain hose was installed
before, and pull the
other end of the hose through the hole where the bracket was mounted.
Reinstall the inside tension clamp.
3.2 Guide the hose loose end thru the uncovered hole to the outside bottom of
the unit as the drawing shows.
3.3 Thread the hose drain assembly onto the unit drain valve, see drawing.
3.4 Connect the 3/8″ diameter x 30″ long hose loose end to the plastic barb
fitting on the drain assembly and reuse the other tension hose clamps.
3.4.a If you are installing a kit on a 3 pan model cut this 3/8″ x 30″ long
hose to fit..
3.5 A 10ft piece of hose is supplied with this kit, it can be cut to length
and used with the elbow to help route the hose to the proper drain location
3.6 For single units cut the long hose to length as needed to route it to the
facility drain. Note hose end must have at least a 2″ gap from the floor
drain, do not use traps.
3.7 For double stack units, a 6.5″ long piece of the hose can be cut to join
the upper and lower cavities by using the supplied tee on the bottom unit, the
supplied elbow on the top unit and a piece to connect the two cavities as
shown. Permit a 2″ air gap from the floor drain. Do not use traps.
4- Test to ensure the final assembly of the drain line allows the water to
flow freely. Loops or kinks in the hose will cause back pressure which may
cause the door to pop open during draining.
WARNING
DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN. BLOCKING THE DRAIN
IS HAZARDOUS.
There must be a free air gap between the end of the hose and the building
drain. The free air gap should be as close as possible to the unit drain.
There must also be no other elbows or other restrictions between the unit
drain and the free air gap.
CAUTION
DO NOT USE PLASTIC PIPES. THE DRAIN MUST BE RATED FOR BOILING WATER.
Drain Kit Diagram
ITEM NO.
| PART NO.|
DESCRIPTION
---|---|---
16| 143254| HOSE 3/8″ ID X 30″ LONG
14| 127523| HOSE CLAMP
6| 143250| HOSE, LONG 3/4″ ID X 10 ft.
5| 143246| DRAIN ASSEMBLY, AUTO DRAIN KIT
4| 140789| BACK PANEL. REFERENCE ONLY.
3| 142550| TEE, 3/4″ HOSE BARB
2| 141067| CHAMBER ASSEMBLY. REFERENCE ONLY
1| 142549| ELBOW 3/4″ HOSE BARB
PAN RACKS FOR SINGLE STANDS ONLY INSTALLATION INSTRUCTIONS
ASSEMBLY INSTRUCTIONS:
- Unpack racks kit.
- Identify parts.
- Unscrew and remove screws #1 and washers #2 from the bottom of your steamer. Do not move the steamer. This will allow the bottom threaded holes to stay aligned with the holes on the stand.
- Secure brackets #3 using screws #1 and washers #2 thru the holes on the stands and into the threaded holes on the bottom of your steamer.
- To place racks on the stand, align wires from the top of the rack with the corresponding holes in bracket #3. Push the rack all the way up into the bracket. Align the bottom of the rack wires with the holes in the standing leg and allow the rack to fall in position.
parts list – vrC-3e & 6e
To order parts, ConTaCT your groen auThorized serviCe agenT. supply The model
design Tion, serial number, part desCripTion, quanTiTy, and when applicable,
volTage
and phase.
Parts List – VRC-3E & 6E
KEY
| DESCRIPTION|
PART NO.
---|---|---
1| MOTOR ASSEMBLY| 146880
2| TERMINAL BLOCK| 070185
3| RELAY BOARD, STEAMER| 160649
4| CONTACTOR| 144418
5| CAPACITOR| 096813
6| CONTACTOR| 148102
7| FUSE BLOCK ASSEMBLY| 160919
8| TERMINAL BLOCK| 003888
9| TRANSFORMER, 208/240V TO 24V| 121716
10| HI PROBE| 141285
11| LO PROBE| 141285
12| ELEMENT – 208V| 154644
| ELEMENT – 240V| 154645
| ELEMENT – 277V| 154646
13| DRAIN VALVE WITH ACTUATOR BRACKET| 174242
14| HI LIMIT THERMOSTAT| 144484
15| REGULATOR THERMOSTAT| 144484
16| THERMISTOR| 152960
17| GASKET| 152961
18| HOUR METER| 149295
19| THERMOMETER, REMOTE DIAL| 144369
20| ON/OFF SWITCH| 160920
21| DOOR SWITCH| 096857
22| KNOB| 160921
---|---|---
23| CONTROL BOARD, STEAMER| 160648
X| CAVITY FAN| 096790
X| FRONT PANEL OVERLAY (3E)| 160523
X| FRONT PANEL OVERLAY (6E)| 160524
X| DOOR LATCH PIN| 078914
X| DOOR PIN LOCK NUT| 003823
X| DOOR ASSEMBLY, COMPLETE (3E)| 130858
X| DOOR ASSEMBLY, COMPLETE (6E)| 140749
X| DOOR HANDLE| 129723
X| DOOR GASKET (3E)| 124849
X| DOOR GASKET (6E)| 140748
X| LEFT PAN RACK (3E)| 124873
X| LEFT PAN RACK (6E)| 140782
X| TOP PANEL (3E/6E)| 123133
X| DRIP TRAY (3E/6E)| 094151
X| MOTOR SHAFT SEAL| 096868
X| BLOWER COVER WITH RACK (3E)| 139773
X| BLOWER COVER WITH RACK (6E)| 140785
X| LEFT SIDE PANEL (3E)| 140448
X| LEFT SIDE PANEL (6E)| 140762
X| RIGHT SIDE PANEL (3E)| 140447
X| RIGHT SIDE PANEL (6E)| 140761
Service Log
Model No…………………..
Serial No……………………….
Date Purchased……………………….
Purchase Order No………………………..
Purchased From………………..
Location…………………..
Date Installed…………………….
For Service Call………………..
Date | Maintenance Performed | Performed by |
---|---|---|
GROEN®LIMITED WARRANTY TO COMMERCIAL PURCHASE
(U.S. & Canadian Sales Only)
Groen warrants to original commercial purchaser/users that foodservice
equipment manufactured by Groen® (ìGroen® E quipmentî) other than CapKold®
foodservice equipment shall be free from defects in material and workmanship
for twelve (12) months from the date of installation or fifteen (15) months
from the date of shipment from Groen®, whichever date first occurs (the
ìWarranty Periodî), in accordance with the following terms and conditions:
I. This warranty is limited to replacement parts and related labor for
Groen® Equipment located at its original place of installation in the United
States and Canada.
II. Damage to Groen® Equipment that occurs during shipment must be
reported to the carrier and is not covered under this warranty. The reporting
of any damage during shipment is the sole responsibility of the commercial
purchaser/user of such Groen® Equipment.
III. For Groen® Convec tion ComboTM Steamer-Ovens, HyPerSteamTM
Convection Steamers, and HyPlusTM Pressureless Steamers, Groen® further
warrants to the original commercial purchaser/users of such Groen® Equipment
that the atmospheric steam generators or boilers contained in such Groen®
Equipment shall be free from defects in material and workmanship for twenty-
four (24) months from the date of installation or twenty-seven (27) months
from the date of shipment from Groen®, whichever date first occurs, provided
that: (a) the original purchaser/user shall have also purchased and installed
a Groen® PureSteem Water Treatment SystemTM for use in connection with such
Groen® Convection ComboTM Steamer-Oven, HyPerSteamTM Convection Steamer or
HyPlusTM Pressureless Steamer on or before the date such Groen® Equipment was
installed, (b) the original purchaser/user has continuously used such Water
Treatment System in connection with such Groen®Equipment from the date of
installation, and ©) the commercial purchaser/user shall have maintained such
Water Treatment System in accordance with the maintenance and filter cartridge
replacement recommendations of Groen®, and otherwise maintained such Oven or
Steamer in accordance with all other operational and maintenance
recommendations of Groen®.
IV. Groen® further warrants to the original commercial purchaser/users of
Groen® Convection ComboTM Steamer-Ovens that the electronic relay and control
board contained in such Groen® Convection ComboTM Steamer-Oven shall be free
from defects in material and workmanship for twenty-four (24) months from the
date of installation or twenty-seven (27) months from date of shipment from
Groen®, whichever date first occurs.
V. During the Warranty Period, Groen®, directly or through its authorized
service representative, will either repair or replace, at Groenís sole
election, any Groen® Equipment determined by Groen® to have a defect in
material or workmanship. As to any such warranty service during the Warranty
Period, Groen® will be responsible for related reasonable labor and portal-to-
portal transportation expenses (time & mileage) incurred within the United
States and Canada.
VI. This warranty does not cover boiler maintenance, calibration,
periodic adjustments as specified in operating instructions or manuals,
consumable parts (such as scraper blades, gaskets, packing, etc.), and labor
costs incurred for the removal of adjacent equipment or objects to gain access
to Groen® Equipment. This warranty does not cover defects caused by improper
installation, abuse, careless operation, or improper maintenance of Groen®
Equipment. This warranty does not cover damage to Groen® Equipment caused by
poor water quality or improper boiler maintenance.
VII. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, EACH OF WHICH IS HEREBY EXPRESSLY
DISCLAIMED. THE REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN NO EVENT SHALL
GROEN® BE LIABLE FOR SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES FOR THE
BREACH OR DELAY IN PERFORMANCE OF THIS WARRANTY.
VIII. Groen® Equipment is for commercial use only. If sold as a component
of another (O.E.M.) manufacturerís equipment, or if used as a consumer
product, such Equipment is sold AS IS and without any warranty.
Covers all Groen® Equipment (other than CapKold® foodservice equipment) ordered after September 11, 2001.
**GROEN® LIMITED EXTENDED WARRANTY COVERAGE*
(U.S. & Canadian Sales Only)
Limited Extended Warranty Coverage is available on all standard Groen®
Equipment (other than CapKold® foodservice equipment) covered by the above
Groen® Limited Warranty. Commercial purchasers/users of Groen® Equipment may
elect to extend the standard limited warranty to cover parts, labor, and
portal to portal transportation costs (time and mileage) for an additional
twelve (12) or twenty-four (24) month period, in addition to the time period
of the standard limited warranty described above. Limited Extended Warranty
Coverage is not available to extend the supplemental limited warranty for (a)
atmospheric steam generators or boilers contained in Groen® Convection ComboTM
SteamerOvens, HyPerSteamTM Convection Steamers, and HyPlusTM Pressureless
Steamers, or (b) electronic relay and control boards contained in Groen®
Convection ComboTM Steamer-Ovens.
Cost of Extended Coverage
Five percent (5.0%) of the LIST PRICE of the Groen® Equipment to be covered by
the Limited Extended Warranty for each additional twelve (12) months of
limited extended warranty coverage. The five percent (5.0%) of the LIST PRICE
charge will be the net invoice amount for each year of Limited Extended
Warranty Coverage purchased.
Conditions of Coverage*
(1) Limited Extended Warranty Coverage must be purchased at the time the
Groen® Equipment to be covered is purchased.
(2) All conditions and limitations on the Standard Limited Warranty Coverage
apply to the Limited Extended Warranty Coverage. See above for details of
conditions and limitations on the Standard Warranty Coverage.
Covers all Groen® Equipment (other than CapKold® foodservice equipment) ordered after September 11, 2001.
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© 2021 Unified Brands. All Rights Reserved.
Unified Brands is a wholly-owned subsidiary of Dover Corporation.
PART NUMBER 148673, REV. N (06/21)
References
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