Electrolux SG280NICN Freezer User Manual

June 12, 2024
Electrolux

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Electrolux SG280NICN Freezer

Electrolux-SG280NICN-Freezer-image

Product Information

Product Usage Instructions

Safety Instructions

  1. Always use original replacement parts. When contacting authorized customer service, provide the model, PNC, and serial number of the product. This information can be found on the type plate.
  2. Follow the safety instructions provided during assembly, use, cleaning, and maintenance to prevent injuries, burns, electric shock, or fire hazards.
  3. Dispose of the product in accordance with the recommended guidelines to avoid injury and suffocation hazards.

Assembly

  1. Refer to the safety instructions for proper assembly guidelines.
  2. Follow the provided dimensions and placement instructions for the product.
  3. Connect the product to an electrical outlet following the electrical connection guidelines.

Operation

  1. Familiarize yourself with the control panel and its functions
  2. Use the temperature control buttons to set the desired temperature. The temperature will be reached within 24 hours.
  3. The Extra Freeze function can be activated and will automatically end after 24 hours.
  4. The Economy mode can be activated to save energy.
  5. The ChildLock function can be activated to prevent accidental changes to the settings. Repeat the process to deactivate it.
  6. The Screen Saver mode saves energy by turning off all control panel indicators when inactive.

Wi-Fi Connection Setup

  1. Ensure that the product is connected to a wireless network
  2. The product supports Wi-Fi 2.4 GHz and Bluetooth Low Energy 5.0 connections
  3. Consult the user manual for detailed instructions on setting up the wireless connection.

WE’RE THINKING OF YOU

Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website to:

Get usage advice, brochures, trouble shooter, service and repair information: www.electrolux.com/support
Register your product for better service: www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance: www.electrolux.com/shop

CUSTOMER CARE AND SERVICE

Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.

Warning / Caution-Safety information General information and tips Environmental information
Subject to change without notice.

SAFETY INFORMATION

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

  1. Children and vulnerable people safety
    • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
    • Children aged from 3 to 8 years are allowed to load and unload the appliance provided that they have been properly instructed.
    • This appliance may be used by persons with very extensive and complex disabilities provided that they have been properly instructed.
    • Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
    • Children should be supervised to ensure that they do not play with the appliance and mobile devices with My Electrolux Kitchen app.
    • Children shall not carry out cleaning and user maintenance of the appliance without supervision.
    • Keep all packaging away from children and dispose of it appropriately.
  2. General Safety
    • This appliance is for storing food and baverages only.
    • This appliance is designed for single household domestic use in an indoor environment.
    • This appliance may be used in, offices, hotel guest rooms, bed & breakfast guest rooms, farm guest houses and other similar accommodation where such use does not exceed (average) domestic usage levels.
    • To avoid contamination of food respect the following instructions:
    • do not open the door for long periods;
    • clean regularly surfaces that can come in contact with food and accessible drainage systems;
    • WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
    • WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
    • WARNING: Do not damage the refrigerant circuit.
    • WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
    • Do not use water spray and steam to clean the appliance.
    • Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
    • When the appliance is empty for long period, switch it off, defrost, clean, dry and leave the door open to prevent mould from developing within the appliance.
    • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
    • If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard.

Installation

WARNING!
Only a qualified person must install this appliance.

  • Remove all the packaging.
  • Do not install or use a damaged appliance.
  • Follow the installation instructions supplied with the appliance.
  • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
  • Make sure the air can circulate around the appliance.
  • At first installation or after reversing the door wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor.
  • Before carrying out any operations on the appliance (e.g. reversing the door), remove the plug from the power socket.
  • Do not install the appliance close to radiators or cookers, ovens or hobs.
  • Do not expose the appliance to the rain.
  • Do not install the appliance where there is direct sunlight.
  • Do not install this appliance in areas that are too humid or too cold.
  • When you move the appliance, lift it by the front edge to avoid scratching the floor.

Electrical connection

WARNING!
Risk of fire and electric shock.
WARNING!
When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING!
Do not use multi-plug adapters and extension cables.

  • The appliance must be earthed.
  • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
  • Always use a correctly installed shockproof socket.
  • Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Authorised Service Centre or an electrician to change the electrical components.
  • The mains cable must stay below the level of the mains plug.
  • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
  • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.

Use

WARNING!
Risk of injury, burns, electric shock or fire.

The appliance contains flammable gas, isobutane (R600a), a natural gas with a high level of environmental compatibility. Be careful not to cause damage to the refrigerant circuit containing isobutane.

  • Do not change the specification of this appliance.
  • Do not put electrical appliances (e.g. ice cream makers) in the appliance unless they are stated applicable by the manufacturer.
  • If damage occurs to the refrigerant circuit, make sure that there are no flames and sources of ignition in the room. Ventilate the room.
  • Do not let hot items to touch the plastic parts of the appliance.
  • Do not put soft drinks in the freezer compartment. This will create pressure on the drink container.
  • Do not store flammable gas and liquid in the appliance.
  • Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
  • Do not touch the compressor or the condenser. They are hot.
  • Do not share your Wi-Fi password.
  • Do not remove or touch items from the freezer compartment if your hands are wet or damp.
  • Do not freeze again food that has been thawed.
  • Follow the storage instructions on the packaging of frozen food.
  • Wrap the food in any food contact material before putting it in the freezer compartment.

Internal lighting

WARNING!
Risk of electric shock.

  • This product contains one or more light sources of energy efficiency class F.
  • Concerning the lamp(s) inside this product and spare part lamps sold separately: These lamps are intended to withstand extreme physical conditions in household appliances, such as temperature, vibration, humidity, or are intended to signal information about the operational status of the appliance. They are not intended to be used in other applications and are not suitable for household room illumination.

Care and cleaning

WARNING!
Risk of injury or damage to the appliance.

  • Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
  • This appliance contains hydrocarbons in the cooling unit. Only a qualified person must do the maintenance and the recharging of the unit.
  • Regularly examine the drain of the appliance and if necessary, clean it. If the drain is blocked, defrosted water collects in the bottom of the appliance.

Service

  • To repair the appliance contact the Authorised Service Centre. Use original spare parts only.
  • Please note that self-repair or non-professional repair can have safety consequences and might void the guarantee.
  • The following spare parts will be available for 7 years after the model has been discontinued: thermostats, temperature sensors, printed circuit boards, light sources, door handles, door hinges, trays and baskets. Please note that some of these spare parts are only available to professional repairers, and that not all spare parts are relevant for all models.
  • Door gaskets will be available for 10 years after the model has been discontinued.

Disposal

WARNING!
Risk of injury or suffocation.

  • Disconnect the appliance from the mains supply.
  • Cut off the mains cable and discard it.
  • Remove the door to prevent children and pets to be closed inside of the appliance.
  • The refrigerant circuit and the insulation materials of this appliance are ozone-friendly.
  • The insulation foam contains flammable gas. Contact your municipal authority for information on how to discard the appliance correctly.
  • Do not cause damage to the part of the cooling unit that is near the heat exchanger.

INSTALLATION

WARNING!
Refer to Safety chapters.

Dimensions

Electrolux-SG280NICN-Freezer-fig1

Overall dimensions ¹

H1*| mm| 1860
W1| mm| 595
D1| mm| 650

  • the height, width and depth of the appliance without the handle
  • including the height of the top hinge (10 mm)

Space required in use ²

H2| mm| 1900
W2| mm| 600
D2| mm| 718

  • the height, width and depth of the appliance including the handle, plus the space necessary for free circulation of the cooling air

Overall space required in use ³

H2| mm| 1900
W3| mm| 649
D3| mm| 1224

  • the height, width and depth of the appliance including the handle, plus the space necessary for free circulation of the cooling air, plus the space necessary to allow door opening to the minimum angle permitting removal of all internal equipment

Location

This appliance is not intended to be used as a built-in appliance.
In case of different installation from freestanding respecting space required in use dimensions, the appliance will function correctly but energy consumption might increase slightly.

To ensure appliance’s best functionality, you should not install the appliance in the nearby of the heat source (oven, stoves, radiators, cookers or hobs) or in a place with direct sunlight. Make sure that air can circulate freely around the back of the cabinet.
This appliance should be installed in a dry, well ventilated indoor position.
To ensure best performance, if the appliance is positioned below an overhanging wall unit, the minimum distance between the top of the cabinet shall be maintained. Ideally, however, the appliance should not be positioned below overhanging wall units. One or more adjustable feet at the base of the cabinet ensure that the appliance stands level.

CAUTION!
If you position the appliance against the wall, use back spacers provided or keep the minimum distance indicated in the installation instructions.
CAUTION!
If you install the appliance next to a wall, refer to the installation instructions to understand the minimum distance between the wall and the side of the appliance where door hinges are to provide enough space to open the door when the internal equipment is removed (e.g. when cleaning).

This appliance is intended to be used at ambient temperature ranging from 10°C to 43°C.

The correct operation of the appliance can only be guaranteed within the specified temperature range.
If you have any doubts regarding where to install the appliance, please turn to the vendor, to our customer service or to the nearest Authorised Service Centre.
It must be possible to disconnect the appliance from the mains power supply. The plug must therefore be easily accessible after installation.

Electrical connection

  • Before plugging in, ensure that the voltage and frequency shown on the rating plate correspond to your domestic power supply.
  • The appliance must be earthed. The power supply cable plug is provided with a contact for this purpose. If the domestic power supply socket is not earthed, connect the appliance to a separate earth in compliance with current regulations, consulting a qualified electrician.
  • The manufacturer declines all responsibility if the above safety precautions are not observed.
  • This appliance complies with the E.E.C. Directives.

Levelling
When placing the appliance make sure that it stands level. This can be achieved by four adjustable feet at the bottom of the appliance.

Rear spacers
In the bag with the documentation, there are two spacers which must be fitted as shown in the figure.
If you position the appliance against a wall in a freestanding installation, install the rear spacers in order to guarantee the maximum possible distance.

Door reversibility
Please refer to the separate document with instructions on installation and door reversal.
CAUTION!
At every stage of reversing the door protect the floor from scratching with a durable material.

OPERATION

Control panel

Electrolux-SG280NICN-Freezer-fig3

  1. Display
  2. Temperature regulation button
  3. Extra Freeze button
  4. Mode button

Display

Electrolux-SG280NICN-Freezer-fig4

  • A. Temperature indicator
  • B. Extra Freeze indicator
  • C. Economy indicator
  • D. Wi-Fi indicator
  • E. ChildLock indicator
  • F. Alarm indicator
  • G. Door open alarm indicator

Switching on and off
To switch on the appliance, insert the plug into the wall socket.

When the appliance is switched on for the first time, the interior light may turn on after a one-minute delay due to opening tests.

To switch off the appliance, unplug it.

Temperature regulation
Recommended set temperature is:

  • -18°C for the freezer.

The temperature range may vary between -16°C and -24°C .
To set the temperature of the appliance, press the temperature regulation button repeatedly until you reach the desired temperature of the compartment.
Choose the setting keeping in mind that the temperature inside the appliance depends on:

  • room temperature,
  • frequency of opening the door,
  • quantity of food stored,
  • appliance location.

A medium setting is generally the most suitable one.
The temperature indicators show the set temperature.

The set temperature will be reached within 24 hours.

Extra Freeze function
The Extra Freeze function is used to perform pre-freezing and fast freezing in sequence of freezer compartment. It accelerates the freezing of fresh food and, at the same time, protects foodstuffs already stored from undesirable warming.

To freeze fresh food activate the Extra Freeze function at least 3 hours before placing the food to complete pre-freezing.

To activate this function, press repeatedly the Extra Freeze button until the Extra Freeze indicator appears. The appliance beeps twice to confirm the setting.
This function stops automatically after 24 hours.

You can deactivate the Extra Freeze function before its automatic end by repeating the procedure until the Extra Freeze indicator turns off or by selecting a different temperature of the freezer compartment.

Economy mode
The Economy mode ensures good food preservation with minimal energy consumption. This is the best setting during periods of non-operation.
To activate this function, press the Mode button until the Economy indicator appears. The appliance beeps twice to confirm the setting.

During this mode:

  • Fridge and freezer compartment temperature indicators show “E”.
  • The temperature of the fridge and freezer compartments may be adjusted. When the Economy mode is cancelled, the selected temperature values will proceed.

You can deactivate the Economy mode by:

  • pressing the Mode button.
  • activating the Extra Freeze function. The Economy mode is automatically cancelled and the selected function is activated.

ChildLock function
Activate the ChildLock function to lock the buttons from unintentional operation.
To activate this function, press and hold the temperature regulation button and the Extra Freeze button simultaneously for 5 seconds.
You can deactivate the ChildLock function by repeating the procedure.

The ChildLock function will be deactivated if electricity is interrupted or the appliance is unplugged.

Screen Saver mode
The Screen Saver mode saves energy by switching off all control panel’s indicators when it is left inactive.
To activate this function, press and hold the temperature regulation button for 3 seconds. Then, if no button is pressed within 30 seconds, the indicators on the control panel turn off. The Screen Saver mode is on.
You can operate your appliance during the Screen Saver mode by pressing any button. The current settings appear on the screen and you can make adjustments. After 30 seconds, the control panel turns off again.

The ChildLock function may be activated during the Screen Saver mode. You can deactivate the ChildLock function when the control panel’s indicators are switch on.

You can deactivate the Screen Saver function by pressing the temperature regulation button for 3 seconds.

Door open alarm
If the freezer door is left open for approximately 2 minutes, the sound is on and the alarm indicator flashes.
The alarm stops after closing the door.

WI-FI CONNECTIVITY SETUP

Wireless connection
This functionality allows you to connect your appliance to Wi-Fi network and to link it to your mobile device.
To connect the appliance you need:

  • Wireless network with the Internet connection,
  • Mobile device connected to your wireless network.

Frequency/Proto‐ col| Wi-Fi : 2.4 GHz /

802.11 bgn

---|---
Wi-Fi : 5 GHz /

802.11 an (for in‐ door use only)

Bluetooth Low Energy 5.0 : 2.4 GHz / DSSS
Max Power| Wi-Fi 2.4 GHz :

<20 dBm

Wi-Fi 5 GHz : <23

dBm

Bluetooth Low Energy 5.0 : <20 dBm
Encryption **** WPA, WPA2

Take the following steps to onboard the appliance to Wi-Fi:

  1. Download the My Electrolux Kitchen app on your mobile device from Google Play (Android) or App Store (iOS).
  2. Open the app and register to create an account.
  3. Tap the Add appliance button in the home screen. If you have already connected to Electrolux appliances before: Swipe right through your connected appliances to the Add appliance button.
  4. Select the appliance you want to connect and tap Next.
  5. In the Good to know screen, prepare your Wi-Fi name and password to be able to connect the appliance. Tap Next.
  6. Plug the appliance into the power socket.
  7. Press and hold the Mode button on your appliance for 3 seconds. The appliance beeps twice and the Wi-Fi indicator flashes.
  8. Follow the instructions in the app to complete the onboarding process.

After the successful onboarding, the Wi-Fi indicator stops flashing and become solid. Display shows the set temperatures.

If you cannot connect to your Wi-Fi or you want to reset Wi-Fi setup refer to the “Troubleshooting” chapter.
To put the drawer back into its initial position, follow the above steps in reverse order.

DAILY USE

Removing and installing the freezer drawers
To remove a drawer from the freezer compartment:

  1. Open the freezer door completely.
  2. Pull the drawer out until it stops.
  3. Lift slightly the front of the drawer and detach it from the appliance.

To put the drawer back into its initial position, follow the above steps in reverse order.

Freezing fresh food
The freezer compartment is suitable for freezing fresh food and storing frozen and deep-frozen food for a long time.
To freeze fresh food activate the Extra Freeze function at least 3 hours before placing the food to be frozen in the freezer compartment.
Store the fresh food evenly distributed in the first and second compartment or drawer from the top.
The maximum amount of food that can be frozen without adding other fresh food during 24 hours is specified on the rating plate (a label located inside the appliance).

Storage of frozen food
When activating an appliance for the first time or after a period out of use, before putting the products in the compartment let the appliance run at least 3 hours with the Extra Freeze function switched on.
The freezer drawers ensure that it is quick and easy to find the food package you want. If large quantities of food are to be stored, remove all drawers, except for the bottom drawer which needs to be in place to provide good air circulation.

CAUTION!
In the event of accidental defrosting, for example due to a power failure, if the power has been off for longer than the value shown on rating plate under “rising time”, the defrosted food must be consumed quickly or cooked immediately then cooled and then re-frozen.

Thawing

Deep-frozen or frozen food, prior to being used, can be thawed in the refrigerator or at room temperature, depending on the time available for this operation.

Small pieces may even be cooked still frozen, directly from the freezer: in this case, cooking will take longer.

Ice-cube tray

This appliance is equipped with one or more trays for the production of ice- cubes.

Do not use metallic instruments to remove the trays from the freezer .

  1. Fill the ice-cube trays with water.
  2. Put them in the freezer .

HINTS AND TIPS

Hints for energy saving

  • The internal configuration of the appliance is the one that ensures the most efficient use of energy.
  • Do not open the door frequently or leave it open longer than necessary.
  • The colder the temperature setting, the higher the energy consumption.
  • Ensure a good ventilation. Do not cover the ventilation grilles or holes.
  • Make sure that food products inside the appliance allow air circulation through dedicated holes in the rear interior of the appliance.

Hints for freezing

  • Activate Extra Freeze function at least 3 hours before placing the food inside the freezer compartment.
  • Before freezing wrap and seal fresh food in: aluminium foil, plastic film or bags, airtight containers with lid.
  • For more efficient freezing and thawing divide food into small portions.
  • It is recommended to put labels and dates on all your frozen food. This will help to identify foods and to know when they should be used before their deterioration.
  • The food should be fresh when being frozen to preserve good quality. Especially fruits and vegetables should be frozen after the harvest to preserve all of their nutrients.
  • Do not freeze bottles or cans with liquids, in particular drinks containing carbon dioxide – they may explode during freezing.
  • Do not put hot food in the freezer compartment. Cool it down at room temperature before placing it inside the compartment.
  • To avoid increase in temperature of already frozen food, do not place fresh unfrozen food directly next to it. Place food at room temperature in the part of the freezer compartment where there is no frozen food.
  • Do not eat ice cubes, water ices or ice lollies immediately after taking them out of the freezer. Risk of frostbites.
  • Do not re-freeze defrosted food. If the food has defrosted, cook it, cool it down and then freeze it.

Hints for storage of frozen food

  • Freezer compartment is the one marked with .
  • Good temperature setting that ensures preservation of frozen food products is a temperature less than or equal to -18°C.
  • Higher temperature setting inside the appliance may lead to shorter shelf life.
  • The whole freezer compartment is suitable for storage of frozen food products.
  • Leave enough space around the food to allow air to circulate freely.
  • For adequate storage refer to food packaging label to see the shelf life of food.
  • It is important to wrap the food in such a way that prevents water, humidity or condensation from getting inside.

Shopping tips

After grocery shopping:

  • Ensure that the packaging is not damaged – the food could be deteriorated. If the package is swollen or wet, it might have not been stored in the optimal conditions and defrosting may have already started.
  • To limit the defrosting process buy frozen goods at the end of your grocery shopping and transport them in a thermal and insulated cool bag.
  • Place the frozen foods immediately in the freezer after coming back from the shop.
  • If food has defrosted even partially, do not re-freeze it. Consume it as soon as possible.
  • Respect the expiry date and the storage information on the package.

Shelf life

Type of food Shelf life (months)
Bread 3
Fruits (except citrus) 6 – 12
Vegetables 8 – 10
Leftovers without meat 1 – 2

Dairy food:
Butter

Soft cheese (e.g. mozzarella)

Hard cheese (e.g. parmesan, cheddar)

| 6 – 9

3 – 4

6

Seafood:
Fatty fish (e.g. salmon, mackerel)| 2 – 3
Lean fish (e.g. cod, flounder)| 4 – 6
Shrimps| 12
Shucked clams and mussels| 3 – 4
Cooked fish| 1 – 2
Meat:
Type of food| Shelf life (months)
---|---
Poultry| 9 – 12
Beef| 6 – 12
Pork| 4 – 6
Lamb| 6 – 9
Sausage| 1 – 2
Ham| 1 – 2
Leftovers with meat| 2 – 3

CARE AND CLEANING

WARNING!
Refer to Safety chapters.

Cleaning the interior
Before using the appliance for the first time, the interior and all internal accessories should be washed with lukewarm water and some neutral soap to remove the typical smell of a brand-new product, then dried thoroughly.

CAUTION!
Do not use detergents, abrasive powders, chlorine or oil-based cleaners as they will damage the finish.
CAUTION!
The accessories and parts of the appliance are not suitable for washing in a dishwasher.

Periodic cleaning
The equipment has to be cleaned regularly:

  1. Clean the inside and accessories with lukewarm water and some neutral soap.
  2. Regularly check the door seals and wipe them clean to ensure they are clean and free from debris.
  3. Clean the condenser with a brush at least twice a year.
  4. Clean the evaporator tray periodically to remove accumulated water.
  5. Rinse and dry thoroughly.

Periods of non-operation
When the appliance is not in use for long periods, take the following precautions:

  1. Disconnect the appliance from electricity supply.
  2. Remove all food.
  3. Clean the appliance and all accessories.
  4. Leave the door open to prevent unpleasant smells.

TROUBLESHOOTING

WARNING!
Refer to Safety chapters.

Error Codes

WARNING! Deactivate the appliance before carrying out any check.
Warning codes are shown on the display.

Error type Possible cause Solution
E01 – E07   Contact the nearest Authorized Service Centre.
E08 Power supply to the device has dropped to below 170 V. The voltage needs

to be increased back to required levels.

If the problems continue, contact the Authorized Service Centre.
In case of different problem with the appliance, check the table below for possible solutions.

What to do if…

Problem Possible cause Solution
The appliance does not operate. The appliance is switched off. Switch on the

appliance.
 | The mains plug is not con‐ nected to the mains socket correctly.| Connect the mains plug to the mains socket correctly.
 | There is no voltage in the mains socket.| Connect a different electri‐ cal appliance to the mains socket. Contact a qualified electrician.
The appliance is noisy.| The appliance is not sup‐ ported properly.| Check if the appliance stands stable.
The compressor operates      Temperature is set incor‐      Refer to the “Operation” continually.                             rectly. chapter.
 | Many food products were put in at the same time.| Wait a few hours and then check the temperature again.
 | The room temperature is too high.| Refer to the “Installation” chapter.
 | Food products placed in the appliance were too warm.| Allow food products to cool to room temperature be‐ fore storing.
 | The door is not closed cor‐ rectly.| Refer to the “Closing the door” section.
 | The Extra Freeze function is switched on.| Refer to the “Extra Freeze function” section.
Problem| Possible cause| Solution
---|---|---
The compressor does not      The compressor starts af‐ start immediately after ter a period of time. pressing the “Extra

Freeze”, or after changing the temperature.

| This is normal, no error has occurred.
Door is misaligned or inter‐ The appliance is not level‐ feres with ventilation grill.      led.| Refer to the installation in‐ structions.
Door does not open easily. You attempted to re-open

the door immediately after closing.

| Wait a few seconds be‐ tween closing and re-open‐ ing of the door.
The lamp does not work.| The lamp is in stand-by mode.| Close and open the door.
The lamp is defective.| Contact the nearest Au‐ thorized Service Centre.
There is too much frost and ice.| The door is not closed cor‐ rectly.| Refer to the “Closing the door” section.
The gasket is deformed or dirty.| Refer to the “Closing the door” section.
Food products are not wrapped properly.| Wrap the food products better.
Temperature is set incor‐ rectly.| Refer to the “Operation” chapter.
Appliance is fully loaded and is set to the lowest temperature.| Set a higher temperature. Refer to the “Operation” chapter.
Temperature set in the ap‐ pliance is too low and the ambient temperature is too high.| Set a higher temperature. Refer to the “Operation” chapter.
Water flows on the floor.| The melting water outlet is not connected to the evap‐ orative tray above the com‐ pressor.| Attach the melting water outlet to the evaporative tray.
Temperature cannot be set.| The Extra Freeze function is switched on.| Switch off the Extra Freeze function manually, or wait until the function deacti‐ vates automatically to set the temperature. Refer to the “Extra Freeze function” section.
The temperature in the ap‐ The temperature is not set pliance is too low/too high. correctly.| Set a higher/lower temper‐ ature.
Problem| Possible cause| Solution
---|---|---
 | The door is not closed cor‐ rectly.| Refer to the “Closing the door” section.
 | The food products’ temper‐ ature is too high.| Let the food products tem‐ perature decrease to room temperature before stor‐ age.
 | Many food products are stored at the same time.| Store less food products at the same time.
 | The door has been opened often.| Open the door only if nec‐ essary.
 | The Extra Freeze function is switched on.| Refer to the “Extra Freeze function” section.
 | There is no cold air circula‐ tion in the appliance.| Make sure that there is cold air circulation in the appliance. Refer to the “Hints and tips” chapter.
The Wi-Fi does not con‐| The Wi-Fi router does not| Check whether the router
nect with the appliance,| work.| is ON and if other connec‐
the Wi-Fi indicator blinks.|  | ted devices are working. If
 |  | the router was OFF, turn it
 |  | ON, wait for a few minutes
 |  | and check again.
 | The router needs a restart.| Restart the router by un‐ plugging and plugging it. Wait a few minutes and check again.
 | Your connected appliance| Reset the Wi-Fi connection
 | needs a Wi-Fi reset.| by pressing and holding for
 |  | 10 seconds Control Pan‐
 |  | el’s Extra Freeze and
 |  | Mode buttons. Wait a few
 |  | minutes and connect
 |  | again. Refer to the “Wi-Fi
 |  | connectivity setup” chap‐
 |  | ter.
 | Your appliance is out of| Make sure your appliance
 | range from the router.| is within 10 metres range
 |  | from your router and with
 |  | not too many walls in be‐
 |  | tween.
Problem Possible cause              Solution

Connect your appliance to the 2,4 GHz band on your WiFi router when onboard‐ ing instead of the 5 GHz band. This will give a stron‐ ger and longer range sig‐ nal.

If the advice does not lead to the desired result, call the nearest Authorized Service Centre.

Replacing the lamp
The appliance is equipped with a longlife LED interior light.
Only service is allowed to replace the lighting device. Contact your Authorised Service Centre.

Closing the door

  1. Clean the door gaskets.
  2. If necessary, adjust the door. Refer to the “Installation” chapter.
  3. If necessary, replace the defective door gaskets. Contact the Authorised Service Centre.

NOISES

Electrolux-SG280NICN-Freezer-fig7

TECHNICAL DATA

The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.

  • Voltage 230-240 V
  • Frequency 50 Hz

INFORMATION FOR TEST INSTITUTES

Installation and preparation of the appliance for any EcoDesign verification shall be compliant with EN 62552. Ventilation requirements, recess dimensions and minimum rear clearances shall be as stated in this User Manual at Chapter 3. Please contact the manufacturer for any other further information, including loading plans.

GUARANTEE

Point of Service

Industriestrasse 10                             Le Trési 6 Via Violino 11

5506 Mägenwil                         1028 Préverenges             6928 Manno

Morgenstrasse 131

3018 Bern

| Service-Helpline
0848 848 111
[email protected]

Langgasse 10

9008 St. Gallen

Am Mattenhof 4a/b 6010 Kriens
Schlossstrasse 1

4133 Pratteln

Comercialstrasse 19

7000 Chur

Spare parts service Industriestrasse 10, 5506 Mägenwil, Tel. 0848 848 111
Specialist advice/Sale Badenerstrasse 587, 8048 Zürich, Tel. 044 405 81 11
Warranty For each product we provide a two-year guarantee from the date of purchase or delivery to the consumer (with a guarantee certificate, invoice or sales receipt serving as proof). The guarantee covers the costs of materials, labour and travel. The guarantee will lapse if the operating instructions and conditions of use are not adhered to, if the product is incorrectly installed, or in the event of damage caused by external influences, force majeure, intervention by third parties or the use of non-genuine components.

ENVIRONMENTAL CONCERNS

Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

For Switzerland:
Where should you take your old equipment?
Anywhere that sells new equipment or hand it in to official SENS collection points or official SENS recycling firms.
The list of official SENS collection points can be found at www.erecycling.ch

www.electrolux.com/shop

References

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