SANTA-FC TS-2000 ADVANCE Series Amateur Radio User Manual
- June 9, 2024
- SANTA-FC
Table of Contents
- SANTA-FC TS-2000 ADVANCE Series Amateur Radio
- Safety Instructions
- Dehumidifier Set Up
- Drain Installation
- Operation
- Air Filtration
- Ducting to HVAC Systems
- Ducting To Finished Areas (Optional)
- Service – Troubleshooting
- Electrical Requirements
- Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SANTA-FC TS-2000 ADVANCE Series Amateur Radio
Safety Instructions
READ THE INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS CAREFULLY BEFORE INSTALLING AND OPERATING THIS DEVICE. PROPER ADHERENCE TO THESE INSTRUCTIONS IS ESSENTIAL TO OBTAIN MAXIMUM BENEFIT FROM YOUR SANTA FE DEHUMIDIFIER.
WARNING!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN
SERIOUS INJURY OR DEATH.
CAUTION!
THIS SYMBOL MEANS IMPORTANT INSTRUCTIONS. FAILURE TO HEED THEM CAN RESULT IN
INJURY OR MATERIAL PROPERTY DAMAGE.
- Never operate a unit with a damaged power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid a hazard.
- Do not unplug the unit by pulling on the cord. Grasp the plug firmly and pull it out of the wall socket or power receptacle.
- When plugging in the unit, use a Ground Fault Interrupter outlet.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- Never operate electrical equipment near or in standing water.
- Do not stick your fingers or other objects through the safety grill.
- The unit must be used in the upright position.
- When changing filters, do not stick fingers or other objects in the unit. Turn off unit when changing filter.
- Do not restrict airflow in to or out of the unit. This may cause the unit to overheat.
- The unit should never be serviced or cleaned while it is plugged in.
- Do not sit or stand on the unit, or use as a shelf or table.
- Before leaving the unit unattended, ensure children do not have access to the equipment. Do not allow children to play with or near the unit or in its air flow.
- The unit is designed to be installed indoors only.
- Contact installer or call 1-800-533-7533 for all repair or warranty needs.
Intended Application(s)
The Santa Fe Advance dehumidifier is designed to operate in temperatures
between 49° and 95°F. This unit works most effectively between 56° and 95°.
In order to efficiently control humidity levels, the area in which the
dehumidifier is to be operated must be free of water intrusion or excessive
fresh (outside) air infiltration. Before installing the Santa Fe Advance
dehumidifier, water intrusion and air infiltration problems should be
addressed.
Registrations
The Santa Fe Advance dehumidifier conforms to unified standard UL 60335-2-40
and CSA standard C22.2.60335-2-40.
Dehumidifier Set Up
CAUTION! REMOVE COMPRESSOR SHIPPING TIE FROM THE UNIT. FAILURE TO REMOVE
SHIPPING TIE WILL CAUSE EXCESS VIBRATION TO BE TRANSMITTED TO THE FRAME.
The Santa Fe Advance dehumidifier uses a compressor to power the refrigeration
system. To protect the compressor and refrigeration system during shipping a
plastic tie wrap secures it to the units frame. Remove the tie wrap by cutting
the tie wrap and pulling from the unit as shown. After removing tie wrap,
insert plastic plugs provided into the holes.
Items Included in Box:
- Santa Fe Advance Dehumidifier
- Santa Fe Advance Dehumidifier Installation & Operation Instructions
- Santa Fe Advance Dehumidifier Leveling Feet
- 10” Supply Duct (Install Instructions)
- Duct Plate
- Supply Duct (Install Instructions)
- 8’ Drain Hose
- Drain Adapter
- MERV-13 Filter (Dimensions: 1.75” x 14.00” x 17.50”)
Important Precautions
- Do not install the Santa Fe Advance dehumidifier with the intake or exhaust of the unit within one foot (12”) of a wall or other obstruction. Avoid directing the discharge air at people. The dehumidifier should be used in the upright position.
- Do not place the unit where curtains or debris can be drawn into the intake and restrict airflow.
- The device is designed to be installed indoors in a space that is protected from rain and flooding.
- Do not operate in standing water or place the unit near open water. If used near a water source; be certain there is no chance the unit could fall into the water or get splashed and that it is plugged into a dedicated circuit and Ground Fault Circuit Interrupter (GFCI) protected outlet.
- Install the unit with enough space to access all sides for maintenance and service. The top “L” shaped panel needs to be removed in order to do repairs.
- DO NOT use the dehumidifier as a bench or table.
- DO NOT place the dehumidifier directly on structural building members without vibration absorbers or unwanted noise may result. Place the Santa Fe Advance dehumidifier on supports to raise the base of the unit.
Location Considerations
- Do not place dehumidifier in or above the living space. The Advance90 is a high-voltage unit and does not have a terminal block to wire an external float switch to shutoff the unit in case of failure. We recommend locating the unit in an unfinished area of the home, like a crawl space or basement, with easy access to a drain. This includes when ducting the unit to the HVAC system.
- Locate the dehumidifier near a suitable drain (8’ drain hose included). Allow for proper drainage and routing of needed drain pipes.
- Locate the dehumidifier in an area where the cord’s length (9’) easily reaches a 115 VAC electrical outlet with a minimum of a 15 Amp circuit capacity.
- The unit is designed to operate while level. If the unit is placed on an unlevel surface, refer to section below (Installing Leveling Feet). Failure to level the unit may result in leakage or improper drainage.
- The unit should be suspended with a hang kit from the floor joists if there is any possibility of flooding. A flooded unit is not covered by warranty. Feet will be installed as a securing measure after the hang kit is put on the dehumidifier. DO NOT hang the Santa Fe Advance dehumidifier from its’ cabinet.
- Allow sufficient clearance to handle the unit’s overall dimensions as well as any optional return and supply ductwork to the unit.
- Allow sufficient clearance for filter removal and to prevent airflow obstruction.
- Electrical service access will require the removal of the top “L” shaped panel. Allow sufficient clearance around the unit.
Installing Leveling Feet
- Lay down a protective pad (pillow, blanket, etc.).
- Carefully turn unit onto side.
- Install leveling feet and adjust to the desired position to ensure unit is level for proper drainage.
- Carefully bring unit to upright position.
- Wait a minimum of 10 minutes before operating.
Drain Installation
The Santa Fe Advance dehumidifier generates condensate.
A drain trap is required for the dehumidifier to run properly. Install a 3/4″
threaded male NPT adapter to the drain port or drain pan if one is being used.
Install a drain pipe assembly utilizing 3/4″ PVC pipe to transport the
condensate to a drain. The pitch/slope of the drain pipe should be no less
than 1 inch per 10 feet of drain pipe.
An optional condensate pump kit is available for use with the Santa Fe Advance
dehumidifier and may be installed if lift is required to dispose of
condensate. Condensate is automatically pumped to a remote location when the
water level in the pump’s reservoir rises to close the float switch.
CAUTION!
The Santa Fe Advance dehumidifier requires a drain trap. Creating a drain trap
allows a small amount of water to build up in the trap area of the clear hose.
This prevents air from back flowing through the hose and into the
dehumidifier; essentially causing the unit to backflow water out of the
corners of the machine. Position the trap in the hose approximately 8″-10”
from the dehumidifier and make sure the highest point of the trap is still at
least 2” below the black drain port adapter on the dehumidifier. If the
highest point of the trap is above the drain port, water will back flow into
the dehumidifier. Check the hose regularly to ensure water is draining
properly.
CAUTION!
CHECK DRAIN LINE WHEN CHANGING FILTER TO ENSURE THERE IS NO BUILD UP OF ALGAE
OR SLUDGE.
PVC materials available from your local hardware store.
Use care to keep the hose as flat to the floor as possible after your trap is
in place. Be sure the hose is not kinked or otherwise restricted so water can
pass through the hose freely. Improper installation of the drain hose may
result in water leakage.
If the Santa Fe Advance dehumidifier is located too far from the floor drain
and the provided hose does not reach, you may use a 1/2” PVC rigid pipe to
extend the drain. Rigid PVC tubing is readily available from your local hard-
ware store. Be sure the extension is at a downward slope to the drain.
An optional condensate pump kit may be installed if lift is required to remove
condensate. To order, contact your local dealer or visit our website at www
.santa-fe-products.com. You may also reach
us by phone at 800-533-7533 and we can
direct you to find a dealer.
Operation
Humidity Control Adjustment
The humidity control is an adjustable switch that turns the dehumidifier on
and off. It turns on when the relative humidity (RH) rises to the dial set
point. It turns off when the RH is within ±5% of the set point.
Approximate Humidity Levels Per Setting
- “Drier” 35% to 45% Relative Humidity
- “Normal” 45% to 55% Relative Humidity
- “Humid” (Recommended for most applications) 55% to 65% Relative Humidity
CAUTION!
The dehumidifier will run continuously until the RH is reduced to the humidity
control dial setting. It is not recommended to set the humidity control to
“dry” in rooms under 65°; doing so will result in long periods of ineffective
dehumidifier run time.
To turn unit on, turn the humidity dial clockwise to the recommended “NORMAL”
position and set fan control to “FAN AUTO.” To turn the unit off, turn the
humidity dial counter clockwise to the “OFF” position and set fan control to
“FAN AUTO.”
The Acurite Hygrometer (part number 4038844) is available to accurately
monitor humidity levels. Please contact your dealer or order online.
Defrost Cycle
This product includes a defrost thermostat. This feature prevents internal
damage caused by excessive frost forming within the unit. When the unit is
experiencing excessive frost the system will stop dehumidfying and the fan
will run until normal operating conditions are present.
Fan Operation
Turning the fan switch “FAN ON” will cause the unit’s internal blower to run
continuously, whether the unit is dehumidifying or not. This function is
desirable if the unit is used for air circulation or filtration. Turning the
fan switch to “FAN AUTO” (recommended) will cause the unit’s internal blower
to run only while the unit is dehumidifying.
Air Filtration
The Santa Fe Advance dehumidifier is equipped with MERV-13 air filter (89-90%
ASHRAE dust spot). The filters should be checked and replaced every three to
six months. Operating the unit with a dirty filter will reduce dehumidifier
capacity and efficiency.
DO NOT operate the unit without a MERV-11 or MERV-13 filter. Filter non-
compliance voids the product warranty.
CAUTION!
MAKE SURE UNIT IS OFF BEFORE CHANGING THE FILTER. FAILURE TO FOLLOW FILTER
HANDLING INSTRUCTIONS MAY RESULT IN IMPROPER FUNCTION OF THE DEHUMIDIFIER AND
CAUSE PREMATURE FILTER WEAR OR UNIT DAMAGE.
Changing the Filter
For greatest filtration and efficiency of the Santa Fe Advance dehumidifier,
it is recommended the air filters be replaced every three to six months.
-
Step 1 – Remove the magnetized filter door by pulling it off of the dehumidifier. You can remove it on either side to gain access to the filter.
-
Step 2 – Remove the filter by pulling it out of the filter compartment.
-
Step 3 – Insert the new filter into the filter compartment and attach the magnetized filter door back into place, ensuring it covers the filter compartment completely. Be sure the arrows on the filter are facing into the dehumidifier.
Ducting to HVAC Systems
The recommended installation creates a separate return for the Santa Fe Dehumidifier in a central area of the structure. Duct the supply of the unit to the air supply of the existing HVAC system.
CAUTION!
DO NOT CONNECT WITH A STATIC PRESSURE GREATER THAN OR EQUAL TO +0.5 WG.
CONTACT TECHNICAL SUPPORT AT
800-533-7533 FOR ADDITIONAL DETAILS.
Ducting Considerations
- All flexible ducting connected to the Santa Fe Dehumidifier should be UL listed.
- A short piece of flexible ducting on all Santa Fe Dehumidifier duct connections is recommended to reduce noise and vibration transmitted to rigid ductwork in the structure.
- Use a minimum 10” diameter round or equivalent rectangular duct for total duct lengths of up to 25’. Use a minimum 12” diameter round or equivalent rectangular duct for longer lengths.
- Grills or diffusers on the duct ends must not excessively restrict airflow.
- Effective dehumidification may require that ducting be branched to isolated, stagnant air flow areas. When ducting to two or three areas, use 8” or larger diameter branch ducting. When ducting to four or more areas, use 6” or larger diameter branch ducting. Provisions must be made to provide airflow from supply locations to the central return location. Proper air distribution is important to ensure even humidity control and heat distribution throughout the structure.
- DO NOT locate the return in a bathroom or a kitchen.
Recommended HVAC System Installation
The recommended installation draws air from a dedicated indoor air return and
ducts the supply of the dehumidifier to the air supply of the existing HVAC
system.
- Install a dedicated 10” air return for the Santa Fe Dehumidifier from a central area of the structure.
- Duct the supply of the Santa Fe Dehumidifier to the supply of the existing HVAC system with a backdraft damper.
- If the existing system has multiple returns, instead of installing a dedicated return to the Santa Fe Dehumidifier, it is possible to select one to disconnect from the existing HVAC system and use it for the dedicated Santa Fe Dehumidifier return. Select a return from a central location in the house that is always open to the rest of the structure.
- DO NOT locate return in a bathroom or kitchen.
- Control should be located remotely from the dehumidifier and placed in a central location.
CAUTION!
THESE ARE THE ONLY TWO INSTALL OPTIONS RECOMMENED FOR THE ADVANCE90.
Installation in a Basement or Crawlspace
- Install a separate 8” return for the Advance90 in a central area of the structure. Duct the supply of the dehumidifier to the air supply of the HVAC system with a backdraft damper.
- Optional: Duct the supply of the Advance90 to a 8” x 8” x 8” tee/damper with a gravity draft damper, adjusted to 20%open to the basement.
- CAUTION: Air takes the path of least resistance. If the upper levels of the living space are not receiving the appropriate amount of dry air, this damper may need to be adjusted.
- When the dehumidifier is not running, there is a chance that air from the basement or crawlspace will make its way back through the gravity damper and into the living space.
Ducting To Finished Areas (Optional)
Attaching Duct Collars
-
Return Air Inlet
An 10″ diameter duct collar and a front panel are attached to the unit. -
Supply Air Outlet
Two 10″ diameter duct collars attach to the outlets on each side of the unit. They can be attached to one exhaust outlet or both exhaust outlets. Use the included duct plate to block off one of the outlets if needed.
Recommended Installations
-
Passive Return Vent
-
Optional Wall Mount Dehumidistat
(mounts on opposite wall in finished area) -
Supply Grill
-
Supply/Discharge Duct Work
- Place the Santa Fe dehumidifier in the unfinished area of the basement, near a drain access (condensate will drain via gravity or with an optional pump kit).
- Using the supply duct collar, supply the dry air from the dehumidifier into a large, open area in the finished section of the basement.
- Place a return grill / passive vent on the other side of the wall that separates the finished and unfinished areas. This will allow for a circular air flow throughout the basement.
- The passive grill will prevent the unfinished room from being placed under a negative pressure and also allow the dehumidifier to focus on keeping the unfinished area dry as well.
- The onboard dehumidistat control can be used on the unit for this application or a 120 volt dehumidistat can be placed in the finished basement as well (we recommend using an electrician to run the wiring).
- Be sure to keep all doors open to any other rooms in the basement to help with proper air circulation (bedrooms, bathrooms, etc.)
- Return Grill
- Passive Return Vent*
- Optional Wall Mount Dehumidistat (mounts on opposite wall in finished area)
- Supply Grill
- Supply/Discharge Duct Work
- Return/Intake Duct Work
- Place the Santa Fe dehumidifier in the unfinished area of the basement, near a drain access (condensate will drain via gravity or with an optional pump kit).
- Using the supply and return duct kit, supply the dry air from the dehumidifier into a large, open area of the finished basement. Use the return duct kit to draw air back through the dehumidifier.
- Be sure the return and supply are at least 10 feet away from each other for proper air flow throughout the basement. Add a passive grill between the finished and unfinished areas (*or have a 2” gap under the door separating the two rooms). This will help keep the unfinished area dry as well.
- Use the 120 volt, wall mounted dehumidistat for this installation for proper run time on the dehumidifier (we recommend using an electrician to install the separate 120 volt control).
- Be sure to keep all doors open to any other rooms in the basement to help with proper air circulation
(bedrooms, bathrooms, etc.)
Service – Troubleshooting
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Symptom | Possible Reason | Troubleshooting Procedure |
---|---|---|
Fan is not running. Dehumidification or fan is being called for. |
- Loose connection in fan circuit.
- Obstruction prevents fan impeller rotation.
- Defective fan.
- Defective fan relay.
| WARNING!
ELECTRICAL SHOCK HAZARD:
ELECTRICAL POWER MUST BE PRESENT TO PER- FORM SOME TESTS. THESE TESTS SHOULD
BE PERFORMED BY A QUALIFIED SERVICE PERSON.
Troubleshooting Procedure for Performance Related Issues
This method of diagnosis is used to function check the internal components
in the dehumidifi- er. This is to be used when a performance issue is
suspected.
- Set the humidity controller all the way to the most humid setting or off position – Did the unit shut off?
- If yes, turn the fan setting to the ON position – does the fan start?
- If fan starts, leave in the fan ON position and set the humidity all the way to driest setting. May have to wait 5 minutes for the compressor to start.
- Listen for a distinct buzzing/humming sound of a compressor starting up – do you hear this noise?
- If compressor is running and continues to run, after about 15 minutes you should feel a slight increase in air temperature being discharged out of the discharge air side of the unit.
- If so, depending on your environmental conditions (temp/Rh%), you should see some water production out of the hose within 30 minutes or so. ( Note: If the room temperature is 55 degrees or below and/or in area of low relative humidity, the dehumidifier will produce little to no water. )
- Collecting the water removed in a 24 hour period will give a measurement of performance.
Low dehumidification capacity (evaporator is frosted continuously).
Dehumidification is being called for.|
- Defrost thermostat loose or defective.
- Low refrigerant charge.
- Dirty air filter(s) or air flow restricted.
- Excessively restrictive ducting connected to unit.
Dehumidifier removes some water, but not as much as expected.|
- Air temperature and/or humidity have dropped.
- Humidity meter and or thermometer used are out of calibration.
- Unit has entered defrost cycle.
- Dirty air filter(s) or air flow is restriced.
- Defective defrost thermostat.
- Low refrigerant charge.
- Air leak such as loose cover or ducting leaks.
- Defective compressor.
- Restrictive ducting.
CAUTION!
TROUBLESHOOTING SHOULD BE PERFORMED BY A QUALIFIED HVAC TECHNICIAN.
Symptom | Possible Reason |
---|
Neither fan nor compressor running.
Dehumidification is being called for.|
- Dehumidifier unplugged or no power to outlet.
- Humidity control set too high.
- Loose connection in internal or control wiring.
- Defective compressor relay.
Compressor is not running.
Dehumidification is being called for. Fan is running.|
- Defective compressor run capacitor.
- Loose connection in compressor circuit.
- Defective compressor overload.
- Defective compressor.
- Defrost thermostat open.
Compressor cycles on and off. Dehumidification is being called for.|
- Low ambient temperature and/or humidity causing unit to cycle through defrost mode.
- Defective compressor overload.
- Defective compressor.
- Defrost thermostat defective.
- Dirty air filter(s) or air flow restricted.
- Defective fan or relay.
WARNING!
SERVICING THE SANTA FE ADVANCE DEHUMDIFIER, WITH ITS HIGH PRESSURE REFRIGERANT
SYSTEM AND HIGH VOLTAGE CIRCUITRY PRESENTS A HEALTH HAZARD WHICH COULD RESULT
IN DEATH, SERIOUS BODILY INJURY, AND/OR PROPERTY DAMAGE. ONLY QUALIFIED
SERVICE PEOPLE SHOULD SERVICE THIS UNIT.
Refrigerant Charging
If the refrigerant charge is lost due to service or a leak, a new charge must
be accurately weighed in. If any of the old charge is left in the system, it
must be recovered before weighing in the new charge. Refer to the unit
nameplate for the correct charge weight and refrigerant type.
Compressor/Capacitor Replacement
This compressor is equipped with a two terminal external overload and a run
capacitor, but no start capacitor or relay.
Electrical Requirements
The Santa Fe Advance dehumidifier plugs into a common grounded 115VAC outlet.
The Advance90 draws 5.7 Amps at 80°F and 60% RH. The Advance120 draws 7.3 Amps
at 80°F and 60% RH. Locate the dehumidifier in an area where the cord’s length
(9′) easily reaches a 115 VAC electrical outlet with a minimum of 15 Amp
circuit capacity. If used in an area that may become wet, a GFCI protected
circuit is recommended. The unit should not be used in areas prone to
flooding. Consult local electrical codes for any further information.
An optional remote dehumidistat is available for use with the Santa Fe Advance
dehumidifier and is to be located remotely from the dehumidifier.
CAUTION!
ELECTRICAL SHOCK HAZARD: Electrical power must be present to perform some
tests. These tests should be performed by a qualified service person.
Wiring Schematic
Warranty
Limited Warranty. Therma-Stor, LLC (“Therma-Stor”) warrants as follows: (i)
the Santa Fe Advance dehumidifier (“Product”) will be free of material defects
in workmanship or materials for a period of 2 years (“Two-Year Warranty”)
following the date of initial purchase of such Product by an original customer
purchasing from Therma-Stor or an authorized reseller (“Customer”); and (ii)
the Product’s components will be free of material defects in workmanship or
materials for a period of six (6) years following the date of initial purchase
of such Product by a Customer.
Limitation of Remedies. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THE ABOVE
LIMITED WARRANTY AND THERMA- STOR’S ENTIRE
LIABILITY THEREUNDER, SHALL BE, AT THE SOLE OPTION OF THERMA-STOR, REPLACEMENT
OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS
(“COMPONENTS”) BY THERMA-STOR OR THERMA-STOR’S AGENTS ONLY. REFRIGERANT,
PIPING, SUPPLIES, TRANSPORTATION COSTS, LABOR COSTS INCURRED IN REPAIR OR
REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION
SHALL APPLY EVEN IF
THE EXPRESS WARRANTY AND LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS
ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATIVE OF THERMA-STOR
OR OF ITS AFFILIATES OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR
WARRANTY ON BEHALF OF THERMA-STOR OR ANY OF ITS AFFILIATES OR RESELLERS THAT
IS NOT IN THIS AGREEMENT. Notwithstanding the above, during the term of the
Two-Year Warranty only, Therma-Stor will provide, free of charge to Customer,
all Components and labor (except costs related to removal and installation of
Product) required to fulfill its obligations under such Two-Year Warranty.
Disclaimer of Warranties. EXCEPT FOR ABOVE LIMITED WARRANTY, WHICH IS THE SOLE
AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE PRODUCT AND ITS
COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Warranty Limitations. The foregoing limited warranty extends only to a
Customer and shall be null and void upon attempted assignment or transfer. A
“defect” under the terms of the limited warranty shall not include problems
resulting from Customer’s or Customer’s employees’, agents’, invitees’ or a
third party’s misuse, improper installation, improper design of any system in
which the Product is included, abuse, lack of normal care, failure to follow
written instructions, tampering, improper repair, or freezing, corrosion, acts
of nature or other causes not arising out of defects in Therma-Stor’s
workmanship
or material. If a Product or Component is replaced while under warranty, the
applicable limited warranty period shall not be extended beyond the original
warranty time period. The limited warranty does not cover any costs related to
changes to a Product or Component that may be required by any codes, laws, or
regulations that may become effective after initial purchase of the Product by
Customer.
Customer Responsibilities. As a further condition to obtaining warranty
coverage hereunder, the Customer must send a valid warranty claim to
ThermaStor such that ThermaStor receives such claim prior to the end of the
applicable warranty period. ThermaStor shall have no obligation hereunder with
respect to any claim received by ThermaStor after the expiration of the
applicable warranty period. As a further condition to obtaining warranty
coverage hereunder, the Customer must present forms of invoices evidencing
proof of purchase of a Product. If such invoices do not clearly indicate the
date of initial purchase by a Customer, the applicable Product’s date of
manufacture will be used instead of the date of initial purchase for the
purpose of calculating the commencement of the applicable warranty period.
Warranty service must be performed by ThermaStor or a servicer authorized by
ThermaStor. In order to obtain warranty service, the Customer should call
ThermaStor at 1-800-533-7533 and ask
for the ThermaStor Products Service Department, which will then arrange for
applicable warranty service. Warranty service will be performed during
customary, daytime working hours. If the Product must be shipped for service,
Customer shall be solely responsible for properly packaging the Product, for
all freight charges, and for all risk of loss associated with shipment.
Limitation of Liability. IN NO EVENT SHALL THERMA-STOR, IN CONNECTION WITH THE
DESIGN, SALE, INSTALLATION, USE, REPAIR, REPLACEMENT OR PERFORMANCE OF ANY
PRODUCT, COMPONENT, PART THEREOF OR WRITTEN MATERIAL PROVIDED THEREWITH, BE
LIABLE, TO THE EXTENT ALLOWED UNDER APPLICABLE LAW, UNDER ANY LEGAL THEORY FOR
ANY SPECIAL, DIRECT, INDIRECT, COLLATERAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND. NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES, THE SOLE AND
EXCLUSIVE LIABILITY OF THERMA-STOR, REGARDLESS OF THE NATURE OR THEORY OF THE
CLAIM, SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE OF THE PRODUCT,
COMPONENT OR PART UPON WHICH THE CLAIM IS PREMISED.
Applicable Law and Venue. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR
LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT EXCLUSIVELY IN DANE COUNTY,
WISCONSIN, AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE
COURTS LOCATED THEREIN, SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE
RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL
JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING.
Miscellaneous. If any term or condition of this Limited Warranty is found by a
court of competent jurisdiction to be invalid, illegal or otherwise
unenforceable, the same shall not affect the other terms or conditions hereof
or thereof or the whole of this Limited Warranty. Any delay or failure by
Therma-tor to exercise any right or remedy will not constitute a waiver of
ThermaStor to thereafter enforce such rights.
WARRANTY REGISTRATION CARD / TARJETA DE REGISTRO DE GARANTIA
IMPORTANT WARRANTY INFORMATION – DO NOT DISCARD REGISTER YOUR PRODUCT.
- SERIAL NUMBER
- PART NUMBER
www.thermastor.com/registration
Register your product using the serial number and part number above at
www.thermastor.com/registration
This is important Warranty Information. Please DO NOT DISCARD!
Santa-Fe-Products.com
1.800.533.7533
References
- Santa Fe Dehumidifiers | Built to Last | Free-standing and Whole-house
- Therma-Stor | A Family of Brands Driven by Performance & Powered by Design
- Product Registration - Therma-Stor
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